NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
76 reportsMileage unknown · Sep 22, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING AT AN UNKNOWN SPEED, A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIF…
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TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING AT AN UNKNOWN SPEED, A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10908633
Mileage unknown · May 7, 2016
Unknown Or Other
I PURCHASED ASPEN TOURING AS TIRES IN 12/2014. 20,000 MILES ON TIRES AND SIDEWALL HAS BUMP. I TOOK VEHICLE TO MERCHANTS TIRE CULPEPER VIRGINIA AND TAHEY WERE GOING TO CHARGE ME $57.00 TO REPLACE OBVIOUSLY DEFECTIVE TIRE. WAS ONLY $60.00 TIRE TO BEGIN WITH. THEY WERE PRORATING TIRE AND CHARGING ME ANOTHER FEE FOR ROAD HAZARD WARR…
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I PURCHASED ASPEN TOURING AS TIRES IN 12/2014. 20,000 MILES ON TIRES AND SIDEWALL HAS BUMP. I TOOK VEHICLE TO MERCHANTS TIRE CULPEPER VIRGINIA AND TAHEY WERE GOING TO CHARGE ME $57.00 TO REPLACE OBVIOUSLY DEFECTIVE TIRE. WAS ONLY $60.00 TIRE TO BEGIN WITH. THEY WERE PRORATING TIRE AND CHARGING ME ANOTHER FEE FOR ROAD HAZARD WARRANTY ON TIRE WHICH I HAD PURCHASED ON ALL TIRES AT TIME OF ORIGINAL PURCHASE. HAS THERE BEEN AN ISSUE WITH DEFECTIVE SIDEWALLS ON THESE TIRES?
NHTSA ODI #10863756
100,000 miles · Mar 17, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT NOTICED A STRONG FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILUR…
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TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT NOTICED A STRONG FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10850171
94,000 miles · Feb 17, 2016
Steering
THE POWER STEERING WARNING LIGHT COMES ON AND THERE IS A SUDDEN LOSS OF POWER STEERING ASSIST. YOU WILL JUST BE DRIVING DOWN THE ROAD, CITY STREET OR INTERSTATE AND THE CAR WILL DING," THE POWER STEERING LIGHT COMES ON" AND YOU ARE WITHOUT POWER STEERING. THE PREVIOUS 2 TIMES, MY SON STATED HE WAS ABLE TO PULL TO THE SIDE OF T…
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THE POWER STEERING WARNING LIGHT COMES ON AND THERE IS A SUDDEN LOSS OF POWER STEERING ASSIST. YOU WILL JUST BE DRIVING DOWN THE ROAD, CITY STREET OR INTERSTATE AND THE CAR WILL DING," THE POWER STEERING LIGHT COMES ON" AND YOU ARE WITHOUT POWER STEERING. THE PREVIOUS 2 TIMES, MY SON STATED HE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE, TURN THE VEHICLE OFF, WAIT A FEW MINUTES, TURN IT BACK ON AND IT WAS FINE. THAT IS NOT THE CASE SINCE 2/10/2016, THERE IS NO POWER STEERING. THERE IS A RECALL FOR THIS YEAR, MAKE AND MODEL BUT I AM TOLD IT IS NOT UNDER THE RECALL. HOW IS THAT POSSIBLE? IT IS DOING EVERYTHING THE RECALL STATES, IT IS ONE OF THE MAKES AND MODELS SPECIFIED AND YET I AM BEING TOLD IT IS NOT COVERED UNDER THE RECALL? THIS IS MY SON'S CAR, HE COULD HAVE BEEN KILLED. WITHOUT THE POWER STEERING, IT TAKES GREAT EFFORT TO TURN AND YOU DEFINITELY CANNOT MAKE ANY TIGHT TURNS, IT WAS ALL WE COULD DO TO GET IT HOME. MY SON STATED IT HAS DONE THIS TWICE IN THE PAST 6 MONTHS.
NHTSA ODI #10836680
101,000 miles · Oct 23, 2015
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS A STRONG ODOR OF FUEL WITHIN THE VEHICLE. THE CONTACT PULLED OVER TO OBSERVE THE VEHICLE AND NOTICED FUEL LEAKING UNDERNEATH THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 …
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TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS A STRONG ODOR OF FUEL WITHIN THE VEHICLE. THE CONTACT PULLED OVER TO OBSERVE THE VEHICLE AND NOTICED FUEL LEAKING UNDERNEATH THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 02/12/2016*LJ UPDATED 02/17/16.8JB
NHTSA ODI #10785610
95,000 miles · Oct 23, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFAC…
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TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10785549
105,000 miles · Aug 26, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT HEAD LAMPS INDEPENDENTLY TURNED OFF WITHOUT WARNING. THE CONTACT TOUCHED THE CONTROL BUTTON FOR THE LIGHT SWITCH AND THE LIGHTS TURNED BACK ON. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, AS WELL AS WHEN SIGNALING…
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TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT HEAD LAMPS INDEPENDENTLY TURNED OFF WITHOUT WARNING. THE CONTACT TOUCHED THE CONTROL BUTTON FOR THE LIGHT SWITCH AND THE LIGHTS TURNED BACK ON. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, AS WELL AS WHEN SIGNALING TO MAKE TURNS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
NHTSA ODI #10759585
20,000 miles · Mar 29, 2015
Electrical SystemSteering
I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGE…
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I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGED FOR THE THIRD TIME. THIS TIME THEY HAD TO REPROGRAM CAR AND KEY. THIS HAPPEN IN OCT 2014. PLEASE REPLY TO MY EMAIL. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10702404
55,907 miles · Feb 21, 2015
Air Bags
STARTED CAR (2009 PONTIAC G5) WITH 55,907 MILEAGE MORNING OF 02/15/2015 AND VEHICLE DISPLAYED "SERVICE AIR BAG" AND SHOWED RED AIRBAG DASH SYMBOL WHICH DID NOT TURN OFF INDICATING AIRBAGS WERE OFF AND WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT. CAR ALSO DISPLAYS "PASSENGER AIRBAG OFF" EVEN IN THE INSTANCE THERE IS A PASSENGER I…
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STARTED CAR (2009 PONTIAC G5) WITH 55,907 MILEAGE MORNING OF 02/15/2015 AND VEHICLE DISPLAYED "SERVICE AIR BAG" AND SHOWED RED AIRBAG DASH SYMBOL WHICH DID NOT TURN OFF INDICATING AIRBAGS WERE OFF AND WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT. CAR ALSO DISPLAYS "PASSENGER AIRBAG OFF" EVEN IN THE INSTANCE THERE IS A PASSENGER IN THE VEHICLE. THIS HAS BEEN HAPPENING EVERYDAY FOR THE LAST WEEK. I'VE NOTICED A LOT OF PEOPLE WITH THIS SAME ISSUE EVEN AFTER IGNITION SWITCH WAS REPLACED WITH THE RECENT RECALL. I WAS NOT HAVING THIS PROBLEM BEFORE THAT SYSTEM WAS REPLACED SO I'M THINKING THERE IS A CONNECTION THAT IS CAUSING THIS ISSUE TO OCCUR. BOUGHT THIS CAR BRAND NEW AND HAVE NEVER GOTTEN INTO AN ACCIDENT. I HAVE NOTICED THAT A LOT OF PEOPLE WITH THIS VEHICLE HAVE GOTTEN INTO ACCIDENTS WHERE THE AIRBAGS NEVER DEPLOYED AT ALL. I THINK THIS IS SOMETHING THAT SHOULD BE LOOKED INTO AS IT HAS CAUSED MANY INJURIES AND DEATHS. *TR
NHTSA ODI #10689758
10,000 miles · Feb 3, 2015
Air BagsElectrical SystemCrash
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR…
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TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #10680947
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Consequence & remedy
Consequence: Fuel leakage in the presence of an ignition source may result in a fire.
Remedy: GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Mar 3, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2010 CHEVROLET COBALT AND MODEL YEAR 2007-2010 PONTIAC G5 VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING. THE DRIVER MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING.
Consequence & remedy
Consequence: IF POWER STEERING ASSIST IS LOST, IT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ELECTRIC POWER STEERING MOTOR FREE OF CHARGE. OWNERS ARE BEING NOTIFIED ON A ROLLING BASIS BETWEEN MARCH 29 THROUGH NOVEMBER 2010. A COPY OF THE MAILING SCHEDULE IS LOCATED IN THE RECALL FILE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Mar 6, 2009
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
PE10005 · Electric Power Steering Failure
Opened Jan 27, 2010 · Closed Jul 19, 2010
Status: closed (inferred from source dates) · Steering:electric Power Assist System
In a March 1, 2010 letter, General Motors Corporation (GM) provided a defect information report to NHTSA regarding a problem that could result in sudden loss of power steering assist in certain model year (MY) 2005 through 2010 Chevrolet Cobalt and MY 2007 through 2010 Pontiac G5 vehicles equipped with electric power steering (EPS).The letter indicates that the loss of steering assist could occur at any time while driving and that, once assist is lost, a message is displayed on the Driver Information Center (DIC) and a chime sounds to inform the driver.The letter further states that steering control is maintained in manual mode, but would require greater driver effort at low vehicle speeds.In the next ignition cycle, power assist is typically regained and the DIC message is no longer displayed.GM's letter identifies the root cause of the EPS failure as the EPS motor and indicates that production of a new motor started in December 2009.GM's recall repair procedure instructs dealers to replace the EPS motor in all recalled vehicles. ODI's analysis of all information available related to sudden loss of EPS assist while driving in the MY 2005 through 2009 Chevrolet Cobalt vehicles shows current complaint and warranty rates of 323/100,000 vehicles and 0.4% respectively.In response to ODI's request for information, GM identified 81 complaints where a crash was claimed that may be related to loss of EPS assist.ODI's analysis of all crash claims was based on verifiable factors such as; whether a loss of EPS was indicated at the time of the crash by a chime or malfunction indicator lamp or if a EPS related component malfunction was identified after the crash occurred.With this method ODI identified 36 possible crashes related to EPS failure.GM assessed crash claims based on the available facts and excluded crash claims that indicated that the vehicle was travelling at speeds in the range of 30 mph or greater.GM said that it believes if power assist is lost while a vehicle is moving at speeds in the range of 30 mph or greater there is a small difference in steering efforts perceived in subjective evaluations at those speeds and it is unlikely to lead to loss of vehicle control. Based on GM's safety recall, this investigation is closed.
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