2004 Pontiac Bonneville

TL*THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR AND DANGLED WHEN IT WAS DEPRESSED. THERE WAS NO RESISTANCE IN THE BRAKES. THE VEHICLE CONTINUED MOVING, JUMPED A CURB, AND LANDED IN HER NEIGHBOR'S YARD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE CAUSE OF THE FAILURE WAS A FAILED PEDAL ASSEMBLY RETAINER CLIP, WHICH WAS REPLACED. THE CURRENT MILEAGE WAS 40,078 AND FAILURE MILEAGE WAS 40,023. UPDATED 11/29/07.

TL*THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. WHILE DRIVING, THE FRONT SEAT BELTS FAILED TO ENGAGE WHEN HE STOPPED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT FASHION. THE DEALER ALSO STATED THAT THE SEAT BELTS ENGAGED WHEN THEY DROVE THE VEHICLE AT 10 MPH. THE DEALER DID NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 25,000. UPDATED 08/28/07. *JB

COMPONENT FAILURE-GAUGE CLUSTER PANEL-2004 PONTIAC BONNEVILLE SE 1. FAILURE - TEMP GAUGE FAILURES PROMPTED A COMPUTER CHECK ENGINE READING THAT STATED THE TEMP SENDING UNIT WAS PROBABLE CAUSE. DEALER "EWING BUICK-PONTIAC" DID NOT HAVE PART, REFERRED TO RELIABLE CHEVROLET WHO SOLD US THE PART AS SPECIFIED IN TECH PUB BUT WAS NOT THE CORRECT SENDING UNIT. COMPARED THE OLD ONE TO ANOTHER YEAR MODEL AND LOCATED AN IDENTICAL SENDING UNIT WITHIN 48 HOURS BUT THIS DID NOT FIX THE TEMP GAUGE. THE CAR NEVER HAS OVERHEATED BUT THE GAUGE WOULD READ A DIFFERENT TEMP DAILY UNTIL IT FINALLY RARELY EVER READ A DEGREE. DEALER SAID WOULD NEED TO PULL CLUSTER PANEL AND SEND OUT. ONLY THE WARRANTY HAD JUST EXPIRED 5,000 MILES AND DEALER QUOTED $650.00 TO PULL THE UNIT OUT AND SEND OUT TO HAVE DIAGNOSED AND WOULD TAKE ABOUT A WEEK. SERVICE WRITER SUGGESTED I WAIT UNTIL WARNING LIGHTS INDICATE A PROBLEM. NEXT DAY THE TACHOMETER GAUGE BEGAN FAILING. YOU COULD START THE CAR OVER 4 OR 5 TIMES AND GET BOTH TEMP AND TACH TO READ SOMETHING AND SOMETIMES THOUGHT IT WAS ACCURATE BUT WITHIN ANOTHER MONTH THE GAUGES RARELY REGISTERED ANYTHING AND THEN THE FUEL GAUGE FAILED. THE CAR WAS PURCHASED AS PRE-OWNED GM CERTIFIED VEHICLE AND WARRANTY WAS UNTIL 39000 MILES AND AT 45000 THE GAUGES BEGAN FAILING OF COURSE THE TEMP SENDING UNIT WAS REPLACED AT 43000 MILES BECAUSE OF A CHECK ENGINE WARNING CODE. I HAVE ONLY OWNED 2 PONTIACS IN MY DRIVING HISTORY BUT MOST VEHICLES I HAVE OWNED WERE GM PRODUCTS AND I HAVE NEVER OWNED A VEHICLE WITH MORE FAULTS, WHICH STARTED WITH THE TEST DRIVE AND A POPPING IN THE STEERING AND BRAKE PROBLEMS AT 28000 MILES BUT DEALER CONVINCED TO PURCHASE AS THE ITEMS WERE COVERED UNDER MANF WARRANTY AND THEY GAVE ME ANOTHER CAR TO DRIVE FOR A WEEK WHILE REPAIRS WERE MADE TO MY BONNEVILLE PURCHASED JAN 2005. THIS CAR SHOULD NOT HAVE ENOUGH MILES ON IT YET TO BE REQUIRING COSTLY MAJOR COMPONENT FAILURES WHICH ARE A SAFETY CONCERN. *JB

DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE IN A PARKING LOT, WHEN THE KEY WAS TURNED TO THE ON POSITION, AN EXPLOSION OCCURRED IN THE REAR OF THE VEHICLE. IT WAS TOWED TO THE DEALER WHO DETERMINED THE BATTERY, LOCATED BEHIND THE BACK SEAT, EXPLODED CAUSING DAMAGE TO THE BACK HALF OF THE VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN.

I PURCHASED MY CAR FROM SHARRETT PONTIAC BUICK GMC ON 10 NOVEMBER 2004. WHEN I TOOK THE CAR FOR A TEST RIDE ON 30 DEC I NOTICED A VERY OBVIOUS VIBRATION IN THE CAR. THE SALES MAN SAID THEY WOULD BE ABLE TO FIX IT. I PURCHASED IT ON 10 NOVEMBER AND WAS NOT ABLE TO DRIVE IT HOME TILL FRIDAY THE 12 OF NOV. I WAS TOLD NEW TIRE WAS PUT ON THE CAR. I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS ON 17TH OF NOVEMBER (2 DAYS) AGAIN FOR INTERMEDIATE SHAFT (2 DAYS) AGAIN IN THE WEEK OF 14 DEC FOR A COUPLE OF DAYS STILL NOT CORRECT. I WAS EVEN TOLD BY SERVICE MANAGER IN A PHONE CALL ?THE CAR IS 90% FIXED? I TOLD HIM 90% WAS NOT ENOUGH. AGAIN THE CAR WAS IN FROM 20TH DEC TO THE 22ND DEC I DROVE THE CAR DOWN THE ROAD AND BROUGHT IT WRITE BACK AND STILL I FEEL A VIBRATION. THIS CAR HAS BEEN IN AND OUT AT LEAST 4 TIMES BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. ATTACHED ARE COPIES OF THE REPAIR ORDERS THAT DOCUMENT THE DEALERSHIP'S ATTEMPTS TO REPAIR MY CAR. NOTE: I HAD TO ASK TO GET INVOICE OF WORK THAT HAS BEEN DONE. I DID NOT GET ALL PAPERWORK. THEY ARE KEEPING IT OPEN AND IT SEEMS THAT THEY ARE NOT CLOSING IT WHEN I AM CALLED TO PICK UP THE CAR. *AK