1994 Pontiac Bonneville

DT: THE CONTACT STATED WHILE STOPPING AT A RED LIGHT HE DETECTED THE ODOR OF SOMETHING BURNING. HE SAW GRAY SMOKE COMING FROM THE HEATING AND AIR CONDITIONING VENTS, AND A YELLOW FLAME CLOSE TO THE CIGARETTE LIGHTER AREA. HE IMMEDIATELY PULLED OVER AND CALLED 911. THE FIRE DEPARTMENT ARRIVED AND DISTINGUISHED THE FIRE. THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL IN NATURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. NO REPAIRS COULD BE MADE DUE TO THE FIRE DAMAGE. *AK

DT: WHILE THE CONSUMER WAS DRIVING THE VEHICLE IT WILL COMPLETELY SHUT DOWN. THIS OCCURRED BECAUSE OF IT OVERHEATED. BEFORE THIS OCCURRED THE BATTERY LIGHT CAME ON. THE PROBLEM HAPPENED MULTIPLE TIMES. THERE ALMOST HAST BEEN AN ACCIDENT. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP MULTIPLE TIMES BEFORE THEY FINALLY DISCOVERED THE PROBLEM. THE HAVE DONE OTHER THINGS TO THE VEHICLE TRYING TO FIX THE PROBLEM, BUT IT DID NOT WORK. THEY HAVE FOUND IT TO BE AN ELECTRICAL PROBLEM. *AK

I PURCHASED THIS VEHICLE NEW. WITHIN 6MO THE FIRST ALTERNATOR PROBLEM OCCURRED. IN THE PAST 8YEARS I HAVE HAD 10 ALTERNATORS AND 4 BATTERIES PUT IN THE VEHICLE. EVERYTIME THE BATTERY GUAGE WOULD GO LOW WHEN CHECKED I WAS TOLD THAT THE PROBLEM WAS THE ALTERNATOR. ON ONE OCCASSION I TOOK MY CAR DUE TO THE FACT THE DEALER WAS CLOSED, TO ANOTHER CAR REPAIR SHOP WHO REPLACED THE BATTERY BUT STATED THERE IS AN ELECTRICAL PROBLEM AND UNTIL THAT IS FIXED I WILL STILL HAVE ALTERNATOR/ BATTERY PROBLEMS. I HAVE DISCUSSED THE SITUATION WITH THE DEALERTO NO SATISFACTION. INITIALLY THE CAR WAS UNDER WARRANTY SO THE DEALER REPLACED PARTS. THEN THE EXTENDED WARRANTY I PURCHASED KICKED IN, AGAIN PAYING FOR PARTS. WHEN THE WARRANTYEXPIRED I HAD GREAT EXPENSE PAYING FOR PARTS AND LABOR. I ALSO LOST USE OF MY VEHICLE AND HAD TO FIND ALTERNATE TRANSPORTATION. I CALLED GM CUSTOMER SERVICE AND THEY NEVER GOT BACK TO ME . AFTER SEVERAL CALLS AND PHONE CONVERSATIONS WITH SEVERAL PEOPLE GM STATED I SHOULD GO BACK TO THE DEALER IT WAS A DEALER PROBLEM. WHEN I TALKED TO THE DEALER AND SERVICE MANAGER THEY SAID IT WASN'T THEIR PROBLEM. THAT IT IS A DESIGN PROBLEM AND THAT THE CAR DRAWS A LOT OF ELECTRIC AL POWER. THEY COULD ONLY RECOMEND PUTTING IN A NEW WIRING SYSTEM ROUGH COST 3,000 BUT COULD NOT TELL ME THIS WOULD RESOLVE THE PROBLEM. I KNOW MY CAR IS NOW 8 YEARS OLD. I HAVE ALL THE REPAIR BILLS SHOWING NINE GOING ON TEN ALTERNATORS. THE PROBLEM IS ON GOING AND I WAS TOLD YESTERDAY I NEED ANOTHER ALTERNATOR. THE DEALER'S ONLY SUGGESTION TO ME AS A CONSUMER IS THAT THEY COULD SELL ME ANOTHER CAR. WHY WOULD I BUY ANOTHER CAR FROM THEM IF THEY SOLD ME A PREVIOUS CAR WITH ALL THESE PROBLEMS AND WON'T HELP ME FIX THEM. I AM AT A LOSS. MY CAR DOESN'T FALL UNDER LEMON LAW ALTHOUGH 9 SOON TO BE 10 ALTERNATORS TO ME QUALIFIES AS A LEMON. BECAUSE THE CAR IS OLDER THAT IS THE EXCUSE I AM GIVEN. CAN YOU HELP ME PLEASE!!!!!

ENGINE FAILS WITHOUT WARNING, CAR STALLS WHILE SITTING WARMING UP OR TRAVELING WITH NO WARNING. WHEN ENGINE STALLS, CAN OCCASIONALLY BE RESTARTED. HAVE HAD A COMPUTER CHIP AND FEUL PUMP REPLACED AND PROBLEM STILL EXISTS. WATER PUMP IS NOW GETTING VERY NOISY AND ALSO WILL NEED TO BE REPLACED NOW. WHILE UNDER WARRANTY, WE EXPRESSED CONCERN OVER THE TEMPERATURE SEEMED TO BE RISING AND THE CAR NOT OPERATING SMOOTHLY. REASSURED THERE WAS NO PROBLEMS TO BE FOUND.