MY MINIVAN HAS A BADLY CORRODED DRIVER SIDE STRUT TOWER THAT CHRYSLER KNOWS IS A PRODUCT FLOW YET WILL NOT AUTHORISE REPAIRS TO. THIS PLACES ALL OWNERS FAMILIES AND THE GENERAL PUBLIC AT GRAVE DANGER WHEN THIS TOWER. *TR COLLAPSES FOR THE VEHICLE LOOSES STEERING AND THE WHEEL FALLS OFF. I FEEL A RECALL IS IN HIGH ORDER BEFORE…
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MY MINIVAN HAS A BADLY CORRODED DRIVER SIDE STRUT TOWER THAT CHRYSLER KNOWS IS A PRODUCT FLOW YET WILL NOT AUTHORISE REPAIRS TO. THIS PLACES ALL OWNERS FAMILIES AND THE GENERAL PUBLIC AT GRAVE DANGER WHEN THIS TOWER. *TR COLLAPSES FOR THE VEHICLE LOOSES STEERING AND THE WHEEL FALLS OFF. I FEEL A RECALL IS IN HIGH ORDER BEFORE SOMEONE GETS INJURED OR KILLED.THIS MAY HAVE HAPPENED ALREADY.ALL MINIVANS FROM 1996-2000 ARE AFFECTED. ALL MY CALLS HAVE FALLEN ON DEAF EARS. OWN UP TO YOUR PRODUCT FLAW CHYSLER AND DO THE RIGHT THING! YOU GOT GOVERNMENT BAIL OUT MONEY HOW ABOUT BAILING OUT YOUR CUSTOMERS AND THE GENERAL PUBLIC AT LARGE. I HOPE MY FAMILY OR THE GENERAL PUBLIC WILL NOT SUCCUMB TO THIS PRODUCT DEFECT.
NHTSA ODI #10502658
130,177 miles · Oct 4, 2011
SteeringStructureSuspension
DRIVER'S SIDE UPPER STRUT TOWER SHEET METAL RUSTED THROUGH - PASSENGER SIDE STRUT TOWER, LIKE NEW(NO RUST AT ALL) MANY OTHER LIKE VEHICLE COMPLAINTS FOUND ON INTERNET SEARCH. *TR
NHTSA ODI #10428718
125,000 miles · May 27, 2009
StructureSuspension
TSB #2304402 AND NHTSA #10000317: I HAVE THIS PROBLEM OF A RUSTED OUT STRUT TOWER. MY MECHANIC INFORMED ME THAT IT COULD BE DANGEROUS TO DRIVE. ALTHOUGH THIS IS A COMMON PROBLEM FOR 1996 - 2000 MINIVANS FOR ALL THREE CHRYSLER MODELS DURING THOSE YEARS, THERE IS NO RECALL BY THE MANUFACTURER, AND THERE SHOULD BE. *TR
NHTSA ODI #10270059
58,000 miles · Oct 30, 2008
Suspension
JUST INFORMED FROM MECHANIC THAT MY FRONT STRUT TOWERS ARE RUSTED THROUGH. DRIVER SIDE IS COMPLETED ROTTED AWAY AND PASSENGER SIDE SHOULD HAPPEN AFTER THIS WINTER. MY 2000 PLYMOUTH VOYAGER HAS UNDER 60,000MILE AND HAS ONLY 2 OWNERS. I HAVE RESEARCHED THAT THIS IS WAY TOO FREQUENT IN VOYAGERS FROM 1996 TO AT LEAST 2000 FOR THEI…
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JUST INFORMED FROM MECHANIC THAT MY FRONT STRUT TOWERS ARE RUSTED THROUGH. DRIVER SIDE IS COMPLETED ROTTED AWAY AND PASSENGER SIDE SHOULD HAPPEN AFTER THIS WINTER. MY 2000 PLYMOUTH VOYAGER HAS UNDER 60,000MILE AND HAS ONLY 2 OWNERS. I HAVE RESEARCHED THAT THIS IS WAY TOO FREQUENT IN VOYAGERS FROM 1996 TO AT LEAST 2000 FOR THEIR NOT BE A MANDATE RECALL ON THIS. THE REPAIR COST CAN COST UP TO $3000 WHICH MOST PEOPLE CANNOT AFFORD. THROUGH MY INTERNET RESEARCH, I AM AWARE THAT CHRYSLER ISSUED SOME SORT OF SUGGESTED FIX FOR THE PROBLEM IN 1992 BUT NOT A RECALL. THIS IS A SERIOUS PROBLEM AND I KNOW IF AT LEAST 6 PEOPLE PERSONALLY THAT ARE HAVING THE SAME PROBLEM. SOMETHING NEEDS TO BE DONE! *TR
NHTSA ODI #10247232
40,000 miles · Aug 27, 2008
Suspension
RUST HAS BEEN DEVELOPING ON TOP OF THE DRIVERS SIDE FRONT RUST TOWER FOR SEVERAL YEARS. HAVING JUST TAKEN AUTO CLASSES BECAME AWARE THAT THIS IS A PROBLEM THAT AFFECTS SAFETY. DEALERS HAVE NOT MENTIONED IT IN THE PAST (WHILE UNDER RUST PROTECTION WARRANTY). THE CAR IS RUNNING FINE PRESENTLY, BUT THIS IS GOING TO BE A SAFETY I…
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RUST HAS BEEN DEVELOPING ON TOP OF THE DRIVERS SIDE FRONT RUST TOWER FOR SEVERAL YEARS. HAVING JUST TAKEN AUTO CLASSES BECAME AWARE THAT THIS IS A PROBLEM THAT AFFECTS SAFETY. DEALERS HAVE NOT MENTIONED IT IN THE PAST (WHILE UNDER RUST PROTECTION WARRANTY). THE CAR IS RUNNING FINE PRESENTLY, BUT THIS IS GOING TO BE A SAFETY ISSUE WHEN THE STRUT TOWER SEPARATES FROM THE REST OF THE CAR DUE TO RUST. THIS IS A DESIGN FLAW FOR THIS CAR. I HAVE BEEN TOLD THAT IS COMMON. THERE IS ALREADY A TSB ON IT (23-044-02). THE REPAIR WILL COST $1,000. I HAVE ASKED CHRYSLER FOR ASSISTANCE ON IT AND THEY WILL NOT PROVIDE ANY. I HAVE NOT HAD THE REPAIR WORK DONE YET. THERE IS NO DATE OF INCIDENT, THIS HAS EXISTED FOR AT LEAST 5 YEARS, BUT BEEN UNREPORTED. *TR
NHTSA ODI #10239961
78,500 miles · Nov 6, 2006
StructureSuspension
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN IN FOR A STATE INSPECTION; THE MECHANIC NOTICED THE DRIVER SIDE STRUT TOWER WAS BADLY CORRODED. THE MECHANIC EXPRESSED THAT THE VEHICLE WOULD PROBABLY NOT PASS INSPECTION THE NEXT TIME. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONTACTED THE MANUFACTURER TO CHECK FOR RECALLS. …
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DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN IN FOR A STATE INSPECTION; THE MECHANIC NOTICED THE DRIVER SIDE STRUT TOWER WAS BADLY CORRODED. THE MECHANIC EXPRESSED THAT THE VEHICLE WOULD PROBABLY NOT PASS INSPECTION THE NEXT TIME. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CONTACTED THE MANUFACTURER TO CHECK FOR RECALLS. THE VEHICLE WAS NOT INVOLVED IN ANY RECALLS. THE SERVICE DEALER ALSO SUGGESTED THAT THE CONTACT SHOULD FILE A COMPLAINT WITH THE MANUFACTURER. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER AFTER FILING A COMPLAINT WITH THE NHTSA. UPDATED 01/10/06. *JB
NHTSA ODI #10172719
44,060 miles · Mar 3, 2006
Suspension
DT*: THE CONTACT STATED WHILE DRIVING, THERE WAS A NOISE IN THE FRONT END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND IT WAS DETERMINED THE DRIVER SIDE STRUT TOWER RUSTED THROUGH. THE VEHICLE WAS THEN TAKEN TO AN AUTO BODY SHOP WERE THE STRUT TOWER WAS REWELDED. UPDATED 03/22/06. *JB
NHTSA ODI #10151734
88,540 miles · Feb 10, 2006
Suspension
FRONT LEFT STRUT TOWER CORROSION, IT IS RUSTING BADLY AND COULD FAIL AT HIGH SPEEDS. THERE WAS A TSB A FEW YEARS AGO #23-044-02. I BELIEVE THAT BECAUSE OF THIS DEFECT THAT AFFECTS 1996-2000 MINI VANS MY FAMILY IS IN DANGER. *NM
NHTSA ODI #10149940
89,000 miles · Jan 30, 2006
Suspension
LEFT STRUT TOWER HEAD IS RUSTING THROUGH AND REQUIRES REPAIR AT 89,000 MILES, 6 YEARS IN USE. I JUST NOTICED IT WHILE HOOD OPEN FOR OTHER SERVICE.*AK
NHTSA ODI #10149031
42,000 miles · Jun 8, 2005
Suspension
DT: CONSUMER STATED THAT THE LEFT FRONT STRUT HOUSING HAS RUSTED AND CRACKED. THE CONSUMER FELT IT WAS DUE TO SALT CORROSION. THERE WAS A POSSIBILITY THAT THE RIGHT FRONT STRUT HOUSING WILL HAVE THE SAME PROBLEM. *JB RUPTURE OF METAL DISCOVERED AT INSPECTION AT 41,885 MILES REPORTED TO DEALER AND CHRYSLER CORP. SOON AFTER DISCO…
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DT: CONSUMER STATED THAT THE LEFT FRONT STRUT HOUSING HAS RUSTED AND CRACKED. THE CONSUMER FELT IT WAS DUE TO SALT CORROSION. THERE WAS A POSSIBILITY THAT THE RIGHT FRONT STRUT HOUSING WILL HAVE THE SAME PROBLEM. *JB RUPTURE OF METAL DISCOVERED AT INSPECTION AT 41,885 MILES REPORTED TO DEALER AND CHRYSLER CORP. SOON AFTER DISCOVERY. *TT *SB
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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