NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
273 reports78,294 miles · Dec 3, 2003
Air Bags
DEFECTIVE CLOCKSPRING THAT WOULD LIGHT UP "AIRBAG" LIGHT ON DASH BUT, ONLY WHEN TURNING TO THE LEFT. THIS CONDITION, I WAS TOLD BY THE DEALER, DISABLED MY AIRBAG. THE DEALER LEFT IT UP TO ME TO DECIDE IF I WANT TO REPLACE THIS DEFECTIVE PART OR, DRIVE THE VEHICLE WITHOUT THE PROTECTION OF THE AIRBAG. CHRYSLER CUSTOMER ASSISTANC…
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DEFECTIVE CLOCKSPRING THAT WOULD LIGHT UP "AIRBAG" LIGHT ON DASH BUT, ONLY WHEN TURNING TO THE LEFT. THIS CONDITION, I WAS TOLD BY THE DEALER, DISABLED MY AIRBAG. THE DEALER LEFT IT UP TO ME TO DECIDE IF I WANT TO REPLACE THIS DEFECTIVE PART OR, DRIVE THE VEHICLE WITHOUT THE PROTECTION OF THE AIRBAG. CHRYSLER CUSTOMER ASSISTANCE ONLY RECOMMENDED I HAVE VEHICLE SERVICED. WRITES STACIE PERRY, SENIOR STAFF REPRESENTATIVE DAIMLER CHRYSLER CUSTOMER ASSISTANCE CENTER;" ADDITIONALLY, DAIMLER CHRYSLER RECOMMENDS THAT YOU HAVE THE REPAIR PERFORMED AT YOUR LOCAL DAIMLER CHRYSLER DEALERSHIP." WHEN I RESPONDED TO THE DAIMLER CHRYSLER CUSTOMER ASSISTANCE CENTER WITH THE QUESTION; "...IT IS SAFE TO DRIVE WITH THE POTENTIAL OF NOT HAVING MY AIRBAG DEPLOY IN THE EVENT OF AN ACCIDENT. IS THAT CORRECT?" THEIR RESPONSE WAS, "AGAIN, IF SOMETHING IS MALFUNCTIONING ON YOUR VEHICLE, DAIMLER CHRYSLER STRONGLY RECOMMENDS THAT YOU HAVE IT REPAIRED." THIS LANGUAGE, IN MY OPINION, IS NOT STRONG ENOUGH FOR ME TO FORK OVER 231.00 DOLLARS FOR A REPAIR THAT SHOULD NOT BE NECESSARY. THE OWNERS MANUAL STATES THAT THE AIRBAG IS DESIGNED TO BE MAINTENANCE FREE. CONSIDERING THE FACT THAT PREVIOUS MODEL YEAR VEHICLES EXHIBITED THE SAME PROBLEM, I WOULD SUGGEST THAT CHRYSLER HAS A KNOWN PROBLEM. *NLM
NHTSA ODI #10049100
53,000 miles · Nov 21, 2003
Electrical SystemPower Train
TRANSMISSION WONT CHANGE GEAR PROPERLY. THE TECHNICIAN REPLACED TWO SENSORS. THE ELECTRICAL SYSTEM ALSO DIDN'T WORK PROPERLY. PLEASE PROVIDE FURTHER INFORMATION. *NLM
NHTSA ODI #10048468
Mileage unknown · Nov 15, 2003
Engine And Engine Cooling
MY CAR ONLY HAS 39,000 MILES AND IT ALREADY HAS A WARPED MAIN GASKET. I TOOK IT TO GET REPAIRED THE MECHANIC SAID IT MUST BE A RECALL BECAUSE THAT'S NOT NORMAL. THE REPAIRS CLOSE TO 1,000 DLS. *LA
NHTSA ODI #10046975
49,500 miles · Nov 4, 2003
Engine And Engine Cooling
SERPENTINE BELT CAME OFF TWICE IN ONE MONTH. HAD TENSIONER REPLACED. DID NOT HELP. FOUND THAT THIS HAS HAPPENED TO MANY OTHER OWNERS OF PLYMOUTH VOYEGER IN HEAVY RAIN AND SNOW. VERY DANGEROUS, BECAUSE OF LOSS OF POWER STEERING ON FREEWAY DURING BAD WEATHER CONDITIONS.*AK
NHTSA ODI #10045434
76,830 miles · Oct 29, 2003
Engine And Engine Cooling
HEAD GASKET FAILURE WITH SUSPECTED CRACKED CYLINDER HEAD. THIS VEHICLE HAS 77K MILES AND IS NOW UNDRIVEABLE. THE HEATER DOES NOT WORK NOW, SO I CAN'T DEFROST THE WINDSHIELD. ESTIMATED REPAIR COSTS $900-1,500.*AK MECHANICS TELL ME IT'S CHEAPER TO REPLACE THE ENGINE. I CAN'T AFFORD THIS.
NHTSA ODI #10043902
Mileage unknown · Oct 16, 2003
Air BagsElectrical SystemVehicle Speed Control
CONSUMER STATED THAT AIR BAG LIGHT CAME ON AND STAYED ON ALL THE TIME. THIS AFFECTED HORN AND CRUISE CONTROL, BOTH DID NOT WORK.*AK
NHTSA ODI #10044141
97,299 miles · Oct 1, 2003
Suspension
THE CONSUMER STATED THE STRUT TOWER ON THE VEHICLE RUSTED. *JB *JB
NHTSA ODI #10015440
Mileage unknown · Sep 30, 2003
Engine And Engine Cooling
VEHICLE HAD A MAJOR OIL LEAK DUE TO ENGINE HEAD GASKET FAILURE WHILE DRIVING. DEALERSHIP WAS AWARE OF THE PROBLEM. OIL WAS LEAKING INTO THE ENGINE, CAUSING VEHICLE TO BECOME IMMOBILE. VEHICLE WAS TOWED TO THE DEALERSHIP FOR ANALYSIS. *AK
NHTSA ODI #10041994
67,000 miles · Aug 28, 2003
Air BagsElectrical System
I OWN A 1999 PLYMOUTH VOYAGER. RECENTLY, OUR AIRBAG LIGHT WOULD COME ON INTERMITTENTLY WHILE DRIVING. ALSO, THE HORN WOULD WORK INTERMITTENTLY AS WELL. WE HAVE A FRIEND THAT OWNS A 1998 VOYAGER AND SHE TOLD US THAT SHE HAD THE SAME PROBLEM, AND IT WAS CAUSED BY A DEFECTIVE CLOCK SPRING. SHE HAD HER VAN REPAIRED AT NO CHARGE …
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I OWN A 1999 PLYMOUTH VOYAGER. RECENTLY, OUR AIRBAG LIGHT WOULD COME ON INTERMITTENTLY WHILE DRIVING. ALSO, THE HORN WOULD WORK INTERMITTENTLY AS WELL. WE HAVE A FRIEND THAT OWNS A 1998 VOYAGER AND SHE TOLD US THAT SHE HAD THE SAME PROBLEM, AND IT WAS CAUSED BY A DEFECTIVE CLOCK SPRING. SHE HAD HER VAN REPAIRED AT NO CHARGE BY THE CHRYSLER DEALERSHIP, AS THEY HAD HAD SO MANY COMPLAINTS AND INCIDENTS OF THIS PART FAILING THAT THEY ACTUALLY EXTENDED THE WARRANTY OF THE CLOCK SPRING ON THE 1998 MODEL TO A LIFETIME WARRANTY. WHEN WE TOOK OUR 1999 VOYAGER IN FOR REPAIR, WE WERE ALSO TOLD THAT OUR CLOCK SPRING WAS NOT WORKING. HOWEVER, THE WARRANTY WAS NOT BEING EXTENDED FOR THE 1999 MODELS, SO THE REPAIR COST US $198.00. WE WERE TOLD TO KEEP OUR RECIEPT "IN CASE" CHRYSLER EVER ISSUED A RECALL OR CHANGED THE STATUS OF THE PARTS WARRANTY IN THE FUTURE, SO WE COULD GET A REFUND. OF COURSE, I FEEL THERE IS VERY LITTLE CHANCE OF THAT EVER HAPPENING. MY MAIN COMPLAINT IS THAT IF CHRYSLER KNOW THAT THIS PART IS DEFECTIVE, WHY THEY ARE NOT RECALLING THE PARTS INSTEAD OF WAITING UNTIL THERE ARE SO MANY COMPLAINTS THAT THEY SECRETLY EXTEND THE WARRANTY, WHICH GETS THEM OUT OF THE NORMAL NOTIFICATION PROCEDURES THEY HAVE TO DO DURING RECALLS. THIS IS A CLEAR CASE OF KNOWING A PROBLEM EXISTS BUT DOING NOTHING ABOUT IT.
NHTSA ODI #10036781
Mileage unknown · Aug 12, 2003
Seat Belts
REAR SEAT BELTS DO NOT LOCK. DEALER NOTIFIED.*AK
NHTSA ODI #10033741
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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