TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. HE CONTACTED THE DEALER IN REFERENCE TO RECALL CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). HE WAS ADVISED THAT THE PARTS WERE ON BACKORDER. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 96000. THE CURRENT MILEAGE WAS 97000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. …
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TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. HE CONTACTED THE DEALER IN REFERENCE TO RECALL CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). HE WAS ADVISED THAT THE PARTS WERE ON BACKORDER. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 96000. THE CURRENT MILEAGE WAS 97000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA ODI #10296200
14,700 miles · Nov 14, 2009
Air BagsInjury
DRIVING DOWN THE ROAD HIT A BUMP STOPPED THE CAR THEN AIR BAGS DEPLOYED. *TR
NHTSA ODI #10292140
146,520 miles · Apr 24, 2009
Air Bags
TL*THE CONTACT OWN A 1999 PLYMOUTH VOYAGER. THE CLOCK SPRING CAUSED THE AIR BAGS, HORN AND CRUISE CONTROL TO FAIL. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THEY DON'T KNOW WHEN THEY WILL BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 146,520.
NHTSA ODI #10266625
57,000 miles · Feb 23, 2006
Air BagsElectrical SystemEquipment
DT*: THE CONTACT STATED WHILE DRIVING 30MPH, THE AIRBAG WARNING LIGHT ILLUMINATED WITHOUT ANY PRIOR WARNING. AFTERWARDS, THE DASH PANEL CLOCK, RADIO, AND HEATING DEFROSTER STOPPED WORKING. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO TURN THE ENGINE OFF. THE KEY WOULD NOT RELEASE FROM THE IGNITION AND THE ENGINE CONTINUED…
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DT*: THE CONTACT STATED WHILE DRIVING 30MPH, THE AIRBAG WARNING LIGHT ILLUMINATED WITHOUT ANY PRIOR WARNING. AFTERWARDS, THE DASH PANEL CLOCK, RADIO, AND HEATING DEFROSTER STOPPED WORKING. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO TURN THE ENGINE OFF. THE KEY WOULD NOT RELEASE FROM THE IGNITION AND THE ENGINE CONTINUED RUNNING. AFTER MULTIPLE ATTEMPTS, THE CONTACT REMOVED THE BATTERY CABLES FROM THE BATTERY AND REATTACHED THEM. THE ENGINE STOPPED RUNNING, BUT THE CLOCK AND RADIO ILLUMINATED INDICATING NORMAL FUNCTION. ALTHOUGH THE KEY REMAINED IN THE IGNITION, THE VEHICLE WAS NOT SEEN BY A DEALER.
NHTSA ODI #10150995
104,000 miles · Aug 5, 2005
Air Bags
DT: THE CONSUMER STATED THAT 1999 PLYMOUTH VOYAGER WAS RECALLED. UNDER 04V480000 AND CHRYSLER # D17 CONCERNING CLOCK SPRING FAIKURE. THE DEALERSHIP THAT THE CONSUMER SPOKE WITH SAID THAT THEY WOULD NOT REPAIR THE RECALL FOR FREE BECAUSE THE VEHICLE WAS OVER 70,000 MILES. THE OWNER'S RECALL LETTER STATED THAT IF THE CLOCK SPRI…
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DT: THE CONSUMER STATED THAT 1999 PLYMOUTH VOYAGER WAS RECALLED. UNDER 04V480000 AND CHRYSLER # D17 CONCERNING CLOCK SPRING FAIKURE. THE DEALERSHIP THAT THE CONSUMER SPOKE WITH SAID THAT THEY WOULD NOT REPAIR THE RECALL FOR FREE BECAUSE THE VEHICLE WAS OVER 70,000 MILES. THE OWNER'S RECALL LETTER STATED THAT IF THE CLOCK SPRING FAILSEDTHAT THE DEALERSHIP WILL REPLACE THE CLOCK SPRING AT NO CHARGE REGARDLESS OF THE MILEAGE. THE OWNERS VEHICLE THE AIR BAG LIGHT DID NOT GO OFF. THE DEALERSHIP WAS CONTACTED ABOUT A MONTH AGO. ALSO, WHEN CONSUMER RECEIVED THE RECALL LETTER HE NOT CONTACTED CHRYSLER AT THIS POINT, BUT HAD PLANS TO DO THAT. CONSUMER WAS CONCERNED THAT THE AIR BAG MAY FAIL IF THE VAN WAS IN AN ACCIDENT. *AK
NHTSA ODI #10131687
34,000 miles · Jul 7, 2005
Air Bags
DT: CALLER STATED THAT THIS WAS A CLOCK SPRING RECALL REPAIR. WHEN DEALER REPAIRED THE CLOCK SPRING THE STEERING WHEEL WAS NOT CENTERED BUT WAS AT THE 10 O'CLOCK POSITION. THE DEALER LEFT THE STEERING WHEEL SCRATCHED, GREASY AND WITH BLACK LINES AND MARKS ON IT. IT TOOK THE DEALER THREE HOURS TO CONPLETE THE REPAIRS ALTHOU…
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DT: CALLER STATED THAT THIS WAS A CLOCK SPRING RECALL REPAIR. WHEN DEALER REPAIRED THE CLOCK SPRING THE STEERING WHEEL WAS NOT CENTERED BUT WAS AT THE 10 O'CLOCK POSITION. THE DEALER LEFT THE STEERING WHEEL SCRATCHED, GREASY AND WITH BLACK LINES AND MARKS ON IT. IT TOOK THE DEALER THREE HOURS TO CONPLETE THE REPAIRS ALTHOUGH THE RECALL LETTER STATED IT WOULD ONLY TAKE 45 MINUTES. DEALER COULD NOT FIND THE RECALL LETTER THAT CALLER GAVE THEM.*AK
NHTSA ODI #10127820
40,000 miles · Jul 7, 2005
Air BagsCrash
DT: THE OWNER WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THIS WAS THE SECOND TIME THAT THIS VEHICLE HAD A COMPLAINT FILED ON THE AIR BAGS NOT DEPLOYING. THE OWNER WAS INVOLVED IN ANOTHER CRASH WITH THE SAME VEHICLE AND THE AIR BAGS DID NOT DEPLOY AT THAT TIME EITHER. THE OWNER WAS STOPPED IN TRAFFIC AND ANOTHER VEH…
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DT: THE OWNER WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THIS WAS THE SECOND TIME THAT THIS VEHICLE HAD A COMPLAINT FILED ON THE AIR BAGS NOT DEPLOYING. THE OWNER WAS INVOLVED IN ANOTHER CRASH WITH THE SAME VEHICLE AND THE AIR BAGS DID NOT DEPLOY AT THAT TIME EITHER. THE OWNER WAS STOPPED IN TRAFFIC AND ANOTHER VEHICLE HIT THE OWNER FROM BEHIND. NEITHER FRONT AIR BAGS DEPLOYED FROM THE VEHICLE WHEN IMPACTED. OWNER HAS HAD AN INVESTIGATOR FROM ODI COME INVESTIGATE THE FIRST INCIDENT. THE OWNER WOULD LIKE FOR ANOTHER INVESTIGATOR TO CHECK THE SECOND INCIDENT. THERE WAS A RECALL ON THE AIR BAGS IN OCTOBER 25, 2004. OWNER'S VEHICLE WAS IN THE REPAIR WHEN THE ODI INVESTIGATOR REVIEWED THE COMPLAINT. THE CAR WAS TOTALED ON THIS LAST CRASH. THE OWNER HAS A POLICE REPORT. THERE WERE NO INJURIES REPORTED. THE DEALER'S INFORMATION WAS UNAVAILABLE AT THIS TIME TO THE CONSUMER.*AK
NHTSA ODI #10127753
Mileage unknown · Jun 10, 2005
Air Bags
DT: WHILE DRIVING THE AIR BAG LIGHT STAYED ON MOST OF THE TIME. THE LIGHT STAYED ON LONGER AND LONGER. VEHICLE WAS NOT IN AN ACCIDENT. TO OWNER'S KNOWLEDGE OTHER PROBLEMS EXISTED. . VEHICLE WAS REGULARY SERVICED. NO ATTEMPT YET MADE TO REPAIR THE VEHICLE. BUT HE WILL TAKE IT IN SOON. NO OTHER RECALLS BESIDES SEAT BELTS.*AK
NHTSA ODI #10124915
60,900 miles · May 9, 2005
Air BagsUnknown Or Other
DT: AIR BAG LIGHT STAYS ON AND HORN DOES NOT WORK. *AK
NHTSA ODI #10120310
78,000 miles · Mar 14, 2005
Air BagsCrashInjury
CONSUMER WAS DRIVING ON A WINDING ROAD DOING THE SPEED LIMIT WHEN ANOTHER VEHICLE PULLED OUT IN FRONT AND CAUSED A COLLISION. CONSUMER'S VEHICLE T-BONED THE OTHER VEHICLE. IN A DELAYED REACTION, THE AIR BAGS DEPLOYED. THIS CAUSED DRIVER TO SUSTAIN MAJOR CHEST INJURIES. ALSO, TWO OTHER PASSENGER'S SUSTAINED INJURIES. *AK *TT
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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