Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 58 of 346 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports16 fire reports13 injury reports
What owners actually said
346 reports
85,721 miles · Apr 20, 2004
Air Bags
CONSUMER EXPERIENCED SYMPTOMS OF THE CLOCKSPRING RECALL. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE COCKSPRING WAS NOT THE CAUSE OF THE PROBLEM. THE DEALER INDICATED THAT IN ORDER TO DIGNOSE THE PROBLE THE CONSUMER WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANI…
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CONSUMER EXPERIENCED SYMPTOMS OF THE CLOCKSPRING RECALL. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE COCKSPRING WAS NOT THE CAUSE OF THE PROBLEM. THE DEALER INDICATED THAT IN ORDER TO DIGNOSE THE PROBLE THE CONSUMER WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PROBLEM AS A FAULTY CLOCKSPRING AND REPL;ACED IT. THE CONSUMER REQUEST RIMBURSEMENT FOR THE EXPENSES PAID TO REPAIR THE VEHICLE. *NM
NHTSA ODI #10071525
Mileage unknown · Mar 14, 2004
Air BagsElectrical System
I PURCHASED A VEHICLE IN 1997 FROM A FRIEND. ALL OF A SUDDEN MY HORN STOPPED WORKING. I HAVE REPLAED THE FUSES. I HAVE CHECKED ALL THE WIRES. I HAVE REPLACED THE HORN. THEIR IS NOTHING WRONG. I THINK THE PROBLEM IS WHERE THE AIRBAG IS BEHIND THE STEERING WHEEL. WHAT DO I DO. I DONT THINK THAT IS MY RESPONSIBILITY IF THEI…
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I PURCHASED A VEHICLE IN 1997 FROM A FRIEND. ALL OF A SUDDEN MY HORN STOPPED WORKING. I HAVE REPLAED THE FUSES. I HAVE CHECKED ALL THE WIRES. I HAVE REPLACED THE HORN. THEIR IS NOTHING WRONG. I THINK THE PROBLEM IS WHERE THE AIRBAG IS BEHIND THE STEERING WHEEL. WHAT DO I DO. I DONT THINK THAT IS MY RESPONSIBILITY IF THEIR IS A PROBLEM WITH THE AIR BAG IS IT?*AK
NHTSA ODI #10062141
65,000 miles · Mar 8, 2004
Engine And Engine Cooling
WHILE DRIVING ON THE HIGHWAY CONSUMER HEARD A SLAPPING NOISE FROM THE ENGINE. DEALERSHIP INDICATED THAT THE BELT BROKE OFF THE EDGE, AND THE BELT TENSIONER NEEDED TO BE REPLACED. ALSO, DEALER INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. *AK
NHTSA ODI #10061568
Mileage unknown · Jan 28, 2004
Air BagsCrash
WHILE TRAVELING 25-30 VEHICLE RAN OFF ROAD AND HIT A PIPE WITH LEFT FRONT WHEEL. AIR BAGS DID NOT DEPLOY. *AK
NHTSA ODI #10055995
Mileage unknown · Jan 19, 2004
Seat Belts
I AM WRITING TO SUPPORT A RECALL OF THE GEN3" TYPE SEAT BELT BUCKLES IN DAIMLER CHRYSLER VEHICLES. THE BUCKLE IS DANGEROUSLY PRONE TO UN LATCHING DURING AUTO ACCIDENTS AND REPRESENTS A SAFETY HAZARD TO AS MANY AS 16 MILLION DRIVERS. *CB
NHTSA ODI #10054459
95,000 miles · Jan 15, 2004
Air BagsPower TrainStructure
1. THE REAR HATCH LEAKED UPON DELIVERY. THREE ATTEMPTS WERE MADE TO PUT SOME KING OF SEALANT ON THE EXTERIOR TO PREVENT LEAKAGE. SOME WATER DAMAGE TO INTERIOR WAS NEVER FIXED. 2. AIR BAG LIGHT ON DUE TO CLOCK SPRING FAILURE. WAITED FOR ALMOST TWO YEARS FOR CHRYSLER TO ISSUE RECALL WHILE PROBLEM WAS BEING INVESTIGATED BY NHT…
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1. THE REAR HATCH LEAKED UPON DELIVERY. THREE ATTEMPTS WERE MADE TO PUT SOME KING OF SEALANT ON THE EXTERIOR TO PREVENT LEAKAGE. SOME WATER DAMAGE TO INTERIOR WAS NEVER FIXED. 2. AIR BAG LIGHT ON DUE TO CLOCK SPRING FAILURE. WAITED FOR ALMOST TWO YEARS FOR CHRYSLER TO ISSUE RECALL WHILE PROBLEM WAS BEING INVESTIGATED BY NHTSA. 3. TRANSMISSION FAILURE AT 115,800KM. ESTIMATED $1,800 TO REPAIR AT TRANSMISSION SHOP.
NHTSA ODI #10071389
62,115 miles · Jan 15, 2004
Power Train
WE JUST HAD OUR VAN INTO THE DEALER SHIP LAST WEEK IT WAS SURGING WHILE I WAS DRIVING IT. THE DEALER SAID IT WAS THE TRANSMISSION AND FIXED THE PROBLEM. THREE DAYS LATER IT WAS DOING THE SAME THING AND ALSO SHIFTED INTO NEUTRAL WHILE I WAS DRIVING ON THE FREEWAY AT 65 MPH. I HAD MY ONE YEAR OLD WITH ME AT THE TIME. IT WAS A VERY…
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WE JUST HAD OUR VAN INTO THE DEALER SHIP LAST WEEK IT WAS SURGING WHILE I WAS DRIVING IT. THE DEALER SAID IT WAS THE TRANSMISSION AND FIXED THE PROBLEM. THREE DAYS LATER IT WAS DOING THE SAME THING AND ALSO SHIFTED INTO NEUTRAL WHILE I WAS DRIVING ON THE FREEWAY AT 65 MPH. I HAD MY ONE YEAR OLD WITH ME AT THE TIME. IT WAS A VERY SCARY EXPERIENCE. HAD WE KNOWN THAT CHRYSLER HAD AND STILL HAS DEFECTIVE TRANSMISSIONS WE NEVER WOULD HAVE PURCHASED THIS VEHICLE. IN LOOKING ON THE INTERNET I HAVE SEEN MANY COMPLAINTS ABOUT CHRYSLER'S TRANSMISSION AS FAR BACK AS THE 1989 MODEL. HOW CAN THEY GET AWAY WITH THIS FOR SO LONG? I CONSIDER THIS VAN TO BE A LEMON. UNFORTUNATLY THE LEMON LAW STATES THAT THE PROBLEM HAS TO HAVE HAPPENED WITHIN THE FIRST 18,000 MILES. WHAT RECOURSE DO I HAVE IN RETURNING THIS OBVIOUS LEMON?
NHTSA ODI #10070808
62,000 miles · Jan 15, 2004
Power Train
VAN KEPTING SURGING. DEALER SAID IT WAS THE TRANSMISSION.
NHTSA ODI #10069510
37,645 miles · Jan 6, 2004
Power Train
THE MINIVAN LURCHED BACKWARD 1-2 FT AFTER IT WAS PLACED IN REVERSE. IF SOMEONE HAD BEEN IN BACK OF THE VAN THEY MANY HAVE BEEN SERIOUSLY HURT. THE MECHANIC SAID IT LOOKED LIKE THE TRANSMISSION LITERALLY EXPLODED INSIDE.*AK
NHTSA ODI #10052501
150,000 miles · Oct 21, 2003
Exterior Lighting
PLASTIC COVERS OF 1997 PLYMOUTH VOYAGER MINIVAN HEADLAMPS ARE LOSING TRANSPARENCY. MINUTE CRACKS APPEARING ON THE SURFACE OF THE HEADLAMPS ARE MAKING THEM LESS CLEAR AND THUS DECREASING THE BRIGHTNESS OF THE HEADLAMPS AT NIGHT. NOTICED INITIALLY A YEAR AGO , SLOWLY GETTING WORSE. *LA
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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