TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WI…
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TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
NHTSA ODI #10779101
100,000 miles · Aug 14, 2013
Electrical System
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WOULD NOT ILLUMINATE AND THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE PF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
NHTSA ODI #10535377
Mileage unknown · Nov 10, 2008
Electrical System
I HAVE A 97 PLYMOUTH GRAND VOYAGER THAT I HAVE HAD FOR 2 YRS. WHEN I BOUGHT THE VAN EVERYTHING WAS WORKING PROPERLY. FOR ABOUT A YEAR NOW I HAVE BEEN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM. FIRST MY CRUISE CONTROL STOPPED WORKING,THEN MY HORN,NOW MY BLINKERS ONLY WORK SOMETIMES AND ALOT OF TIMES I HAVE TO TURN ON MY BRIGHT L…
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I HAVE A 97 PLYMOUTH GRAND VOYAGER THAT I HAVE HAD FOR 2 YRS. WHEN I BOUGHT THE VAN EVERYTHING WAS WORKING PROPERLY. FOR ABOUT A YEAR NOW I HAVE BEEN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM. FIRST MY CRUISE CONTROL STOPPED WORKING,THEN MY HORN,NOW MY BLINKERS ONLY WORK SOMETIMES AND ALOT OF TIMES I HAVE TO TURN ON MY BRIGHT LIGHTS FOR THE BLINKERS TO WORK. THE AIRBAG LIGHT IS ALWAYS ON WHICH MEANS IT IS NOT FUNCTIONING CORRECTLY. THESE ARE BIG PROBLEMS WITH THE WIRING SYSTEM AND IT IS VERY EXPENSIVE TO HAVE THE WHOLE THING REWIRED. MY HUSBAND IS A MECHANIC AND HE SAID IT WILL COST OVER $1000 TO HAVE EVERYTHING FIXED CORRECTLY. *TR
NHTSA ODI #10248378
Mileage unknown · Jun 29, 2006
Electrical System
DT*: THE CONTACT STATED THAT THE WIRING HARNESS FOR THE AIRBAGS WAS CAUSING A ELECTRICAL ISSUE THAT SHORTED OUT THE IGNITION SWITCH. THERE NO EVENTS THAT LEAD UP TO THE FAILURE. THE VEHICLE STALLED AND LOST ALL POWER TO THE DASHBOARD. THERE WAS NO ACCIDENT.
NHTSA ODI #10161103
Mileage unknown · May 24, 2004
Air BagsElectrical SystemVisibility
CONSUMER STATED THAT AIR BAGS AND HORN DID NOT WORK. SHE TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS. BUT, CONSUMER DID NOT RECEIVE A RECALL NOTICE. ALSO, REAR VIEW MIRROR DID NOT WORK PROPERLY. *AK
NHTSA ODI #10074165
130,000 miles · Apr 29, 2004
Electrical System
1997 VOYAGER STAHLS OFTEN. COME TO A COMPLETE STOP AT RED LIGHT, ACCELERATE AND THE ENGINE STALLS. NO WARNING AND NO WARNING LIGHTS DISPLAYED. WE START THE VAN UP AGAIN AND CONTINUE ON. ALSO, ON THE HIGHWAY WE HAD TWO INSTANCES OF THIS VAN STALLING. WAS ABLE TO RESTART AND CONTINUE ON. NEED HELP, WHAT IS CAUSING THIS VER…
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1997 VOYAGER STAHLS OFTEN. COME TO A COMPLETE STOP AT RED LIGHT, ACCELERATE AND THE ENGINE STALLS. NO WARNING AND NO WARNING LIGHTS DISPLAYED. WE START THE VAN UP AGAIN AND CONTINUE ON. ALSO, ON THE HIGHWAY WE HAD TWO INSTANCES OF THIS VAN STALLING. WAS ABLE TO RESTART AND CONTINUE ON. NEED HELP, WHAT IS CAUSING THIS VERY DANGEROUS SITUATION?
NHTSA ODI #10068061
Mileage unknown · Mar 14, 2004
Air BagsElectrical System
I PURCHASED A VEHICLE IN 1997 FROM A FRIEND. ALL OF A SUDDEN MY HORN STOPPED WORKING. I HAVE REPLAED THE FUSES. I HAVE CHECKED ALL THE WIRES. I HAVE REPLACED THE HORN. THEIR IS NOTHING WRONG. I THINK THE PROBLEM IS WHERE THE AIRBAG IS BEHIND THE STEERING WHEEL. WHAT DO I DO. I DONT THINK THAT IS MY RESPONSIBILITY IF THEI…
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I PURCHASED A VEHICLE IN 1997 FROM A FRIEND. ALL OF A SUDDEN MY HORN STOPPED WORKING. I HAVE REPLAED THE FUSES. I HAVE CHECKED ALL THE WIRES. I HAVE REPLACED THE HORN. THEIR IS NOTHING WRONG. I THINK THE PROBLEM IS WHERE THE AIRBAG IS BEHIND THE STEERING WHEEL. WHAT DO I DO. I DONT THINK THAT IS MY RESPONSIBILITY IF THEIR IS A PROBLEM WITH THE AIR BAG IS IT?*AK
NHTSA ODI #10062141
Mileage unknown · Jul 7, 2003
Electrical System
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN AND WILL NOT RESTART. *AK
NHTSA ODI #10026654
92,700 miles · Apr 29, 2003
Electrical System
ALL GAUGES ON VEHICLE DROP TO ZERO EXCEPT THE GAS GAUGE. CAN'T TELL WHAT SPEED YOU ARE GOING. CAN'T TELL WHAT GEAR I AM IN. AUTOMATIC DOORS LOCKS AND ALARM STOP WORKING. BLOWER WORKS BUT NO AC OR HEAT. WAS TOLD IT WAS THE BODY CONTROL MODULE. *JB
NHTSA ODI #10016694
98,000 miles · Mar 28, 2003
Electrical SystemFuel System, Gasoline
THE VEHICLE EXPERIENCED A FUEL LEAK. *JB THE ELECTRICAL SYSTEM HAS NOT WORKED WHILE VEHICLE WAS RUNNING. (WINDOW, BLINKERS, AND THE RADIO) RESTARTING THE VEHICLE SOLVES THE PROBLEM EACH TIME. SCC
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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