MY CAR BROKE DOWN ON THE WAY TO WORK. I HAD IT TOWED TO BOB CROW CHRYSLER-PLYMOUTH IN ROSWELL, NM. THE CAR WAS UNDER WARRANTY. BOB CROW DID NOT TOUCH THE CAR FOR A WEEK. WHEN WE CALLED THEY TOLD US WE HAD NOT PURCHASED THE CAR FROM THEM AND IT WOULD SIT UNTIL THEY WERE READY TO DO THE WORK. A MECHANIC CHALLENGED THE SERVICE…
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MY CAR BROKE DOWN ON THE WAY TO WORK. I HAD IT TOWED TO BOB CROW CHRYSLER-PLYMOUTH IN ROSWELL, NM. THE CAR WAS UNDER WARRANTY. BOB CROW DID NOT TOUCH THE CAR FOR A WEEK. WHEN WE CALLED THEY TOLD US WE HAD NOT PURCHASED THE CAR FROM THEM AND IT WOULD SIT UNTIL THEY WERE READY TO DO THE WORK. A MECHANIC CHALLENGED THE SERVICE MANAGER AND THEY FIRED HIM. THE OWNER, BOB CROW, SWORE AT US, TOLD US TO TAKE OUR F,,, CAR AND GET IT OUT OF THERE. WE FINALLY CONTACTED CHRYSLER CORP. THEY SAID, YES, TIMING CHAINS CAN TAKE A WHILE TO FIX, SINCE THERE WERE OTHER DAMAGES TO THE CAR. I AM REPORTING THAT BOB CROW CHRYSLER-PLYMOUTH IN ROSWELL, NM, HAS HAD SEVERAL COMPLAINTS. MOST PEOPLE JUST GO AWAY AND DO BUSINESS ELSEWHERE. UNFORTUNATELY, I PURCHASED MY CAR BEFORE MOVING HERE; I CANNOT CHANGE THAT. I THOUGHT I HAD THE RIGHT TO REASONABLY PROMPT SERVICE. I DID NOT THINK I WOULD BE VERBALLY ABUSED AND PUNISHED FOR NOT BUYING A CAR FROM THIS DEALERSHIP.
NHTSA ODI #706194
Mileage unknown · Jan 11, 1999
Electrical SystemEngine And Engine Cooling
NO SMMARY
NHTSA ODI #702119
Mileage unknown · Mar 20, 1998
Engine And Engine CoolingPower Train
ENGINE CONTINUOUSLY STALLS, REPAIRS MADE HOWEVER PROBLEM CONTINUES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. LOCKUP OF THE TRANSFER CASE CAN OCCUR DUE TO INSUFFICIENT LUBRICATION.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR ADEQUACY OF THE TRANSFER CASE OIL VOLUME, TRANSFER CASE OIL LEAKAGE, AND OPERATIONAL DEGRADATION OF THE TRANSFER CASE MECHANISM. IF OIL VOLUME IS INSUFFICIENT, THE APPROPRIATE AMOUNT OF OIL WILL BE ADDED. IF THERE IS TRANSFER CASE OIL LEAKAGE, AFFECTED COMPONENTS WILL BE REPLACED. IF THE TRANSFER CASE SHOWS OPERATIONAL DEGRADATION, THE TRANSFER CASE WILL BE REPLACED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
EA98002 · Transfer Case Lockup
Opened Jan 30, 1998 · Closed Apr 30, 1998
Status: closed (inferred from source dates) · Wheels
No summary supplied.
Additional source detail variants (2)
Wheels
Wheels
PE97040 · Transfer Case Lockup
Opened Sep 4, 1997 · Closed Jan 30, 1998
Status: closed (inferred from source dates) · Wheels
ALLEGED DRIVETRAIN FAILURE THAT CAN LEAD TO LOCK-UP OF THE REAR OR ALL WHEELS.
PE94074 · Hood FLY-UP
Opened Oct 12, 1994 · Closed Feb 24, 1995
Status: closed (inferred from source dates) · Structure
There is no summary currently available
1993 Plymouth Laser Problems, Complaints & Recalls | Skip That Year
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