2000 Plymouth Grand Voyager

WHILE DRIVING THE BOLT THAT HOLDS THE SERPENTINE BELT TENTIONING PULLEY SHEARS OFF CAUSING IT TO SPRING INTO THE ENGINE COMPARTMENT. THIS CAUSES LACK OF POWER STEERING, INCREASED PRESSURE NEEDED FOR BRAKING. THIS PART MAY BREAK FUEL LINES BRAKE LINES OR STRUTS, IT MAY ALSO LEAD TO MOTOR DAMAGE. MY MECHANIC SAID THAT THE BOLT SHEARS OFF PERIODICLY WITH NO WARNING EVEN THOUGH CHYRSLER COMPANY HAS NO TSB FOR THIS PART. *AK

OUR 2000 CHRYSLER GRAND VOYAGER'S A/C BROKE AT LESS THAN 29000 MILES. THE WARRANTY RAN OUT JUST 2 MONTHS. ITS EVAPORATOR HAD TO BE REPLACED. THE FULL COST TO REPAIR WAS $1200. THE DEALER WANTED US TO PAY $530 AT FIRST. AFTER SEVERAL PHONE CALLS, THE DEALER MADE US PAY $259. CHRYSLER DENIED THAT THEIR 2000 MINI-VAN EVAPORATORS ARE DEFECTIVE. WE THINK THEY ARE DEFECTIVE. AN AVERAGE EVAPORATOR SHOULD NOT FAIL AT 29000 MILES. WE SEARCHED THE WEB AND FOUND THAT OTHER CHRYSLER MODELS HAVE HAD EVAPORATOR PROBLEMS. WE ALSO FOUND THAT THERE IS A SECRET OR GOOD-WILL WARRANTY DEALING WITH A/C EVAPORATOR PROBLEMS. *JB

I'VE OWNED THIS VEHICLE SINCE NOVEMBER 2000 AND I'VE TAKEN IT TO THE DEALERSHIP ON SEVERAL DIFFERENT OCCASIONS FOR THE CONSTANT SQUEAKING IN THE BRAKES. I WAS TOLD EVERY TIME THAT THE BRAKES WERE FINE, BUT THE NOISE STILL CONTINUES. HAVE THERE BEEN ANY COMPLAINTS OR RECALLS ON THE BRAKE SYSTEM FOR THESE VEHICLES. SO FAR THERE HAVE BEEN NO ACCIDENTS OR FATALITIES. HOWEVER, I DO BELIEVE THAT THERE IS MORE TO THE NOISE IN THE BRAKES THAN JUST THE FACT THAT THE PADS HAVE METAL IN THEM, WHICH IS WHAT THE DEALERSHIP SAYS TO ME EVERY TIME I TAKE IT IN FOR SERVICE. MY OTHER CHIEF COMPLAINT IS THAT THE VAN HAD A CHRYSLER NAME PLATE ON IT, BUT IT WASN'T A CARAVAN IT TURNED OUT TO BE A PLYMOUTH VOYAGER. IS THAT LEGAL? HAD I KNOWN THAT IT WAS A PLYMOUTH I NEVER WOULD HAVE PURCHASED IT. *NLM

FROM DAY ONE OF GETTING THIS VAN I HAVE HAD PROBLEMS WITH REPAIRS THE LAST STRAW HAPPENED ON 03/11/03 . MY TRANSMISSION HOSES CRACKED AND LOST ALL THE TRANSMISSION FLUID ON A 2000 CHRYSLER GRAND VOYAGER SE. I NOTICED A PROBLEM LAST YEAR BUT REPAIR SHOP SAID THEY DIDN'T SEE THE PROBLEM. NOW I HAVE TO PAY $$$$ TO HAVE IT FIXED AND OTHER REPAIRS AT THAT FACILITY WERE MISSED TO. *NLM

WHILE DRIVING OUR 2003 PLYMOUTH GRAND VOYAGER (WITH 72000 MILES) WE HEARD A LOUD BANG FROM UNDER THE FRONT OF THE CAR. TRANSMISSION FLUID WAS FOUND UNDER THE CAR. WE HAD THE CAR TOWED TO THE DEALERSHIP AND LEARNED THE TRANSMISSION PIN HAD BROKEN. WE WERE INFORMED THIS IS A COMMON PROBLEM, MORE THAN 30 REMANUFACTURED TRANSMISSIONS ARE ON BACK ORDER. THE COST OF THE REPARIS IS SIGNIFICANT AND WE CANNOT BE GUARANTEED WHEN THE PARTS WIL BECOME AVAILABLE. I CALLED CHRYSLER/PLYMOUTH TO DETERMINE IF THERE WAS A RECALL AND THERE IS NOT. IN THEIR OPINION, IT IS NOT A SIGNIFICANT ISSUE. HOW DO WE, AS CONSUMERS, MAKE THIS ISSUE KNOWN TO ENSURE A RECALL NOTICE IS ISSUED AND THE PROPER REPAIRS ARE MADE? GOD FORBID THIS PROBLEM OCCURRED ON A BUSY HIGHWAY!