1996 Oldsmobile Cutlass

HI, I FILED MY COMPLAINT WITH YOU ON THE PHONE IN JANUARY. ANYWAY, I TRIED TO START MY CAR AND IT WOULD NOT START, MY SECURITY LIGHT STAYED ON AND I HAD TO HAVE MY CAR TOWED TO BERGER CHEVROLET AT 2525 28TH STREET S.E. GRAND RAPIDS, MI 49512 (616)949-5200. I TALKED TO THE SERVICE ADVISOR 4102. MY VEHICLE WAS WITH BERGER CHEVY FROM JANUARY 02 TO JANUARY 05,2015. MY INVOICE STATES MY IGNITION LOCK CYLINDER AND TWO KEYS WERE REPLACED. I WOULD LIKE TO BE REIMBURSED FOR $723.56. PLEASE HELP

TL* THE CONTACT OWNS A 1996 OLDSMOBILE SIERRA SL (NA). THE CONTACT STATED THAT THE DASHBOARD ABOVE THE INSTRUMENT PANEL BECAME BLACK AND HOT WHEN THE VEHICLE WAS DRIVEN AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 1996 OLDSMOBILE CUTLASS SUPREME. WHILE DRIVING APPROXIMATELY 5 MPH AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A POPPING SOUND. THE CONTACT STATED THE SOUND WAS HEARD ANYTIME A TURN WAS MADE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 03V527000 (STEERING: RACK AND PINION) BUT THE VEHICLE WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL*THE CONTACT OWNS A 1996 OLDSMOBILE CIERA. WHILE DRIVING APPROXIMATELY 30 TO 40 MPH SHE HEARD A RUBBING AND SQUEAKING NOISE IN THE FRONT OF THE VEHICLE. SHE STATED THAT WHEN SHE WAS MAKING A TURN, THE VEHICLE MADE A SQUEAKING NOISE. SHE CONTINUED TO DRIVE THE VEHICLE TO A LOCAL REPAIR SHOP. THE MECHANIC LOOKED UNDER THE HOOD AND NOTICED THAT THE STRUT HOUSING WAS PUSHING UP AGAINST THE HOOD. THE DEALER TOLD THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. SHE STATED THAT THE VEHICLE WAS NOT DRIVABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 200,000.

1996 OLDSMOBILE CUTLASS SUPREME, THE REAR STRUT MOUNT BRACKETS ARE BAD, EVERYONE WE HAVE SPOKEN TO HAVE HAD THEM BREAK EVEN THOSE WHO HAVE PURCHASED THERE VEHICLES NEW HAVE SAID THE BRACKETS FAILED AND HAD TO BE REPLACED WITHIN THE FIRST YEAR OF PURCHASE. IF THE BRACKET BREAKS IT CAN LEAD THE DRIVER TO WRECK OR EVEN THE STRUT BEING PROPELLED THROUGH THE BACK SEAT. THE BOLTS HOLDING THE BRACKETS IN PLACE SHEERED OFF. WE DO HAVE THE ORIGINAL BRACKET. *TR

I WAS ACCELERATING TO MAKE A LANE CHANGE WHILE ON THE FREEWAY (GOING ABOUT 60-63 MPH) IN HEAVY TRAFFIC (55-58 MPH) AND WHEN I REMOVED MY FOOT FROM THE ACCELERATOR PEDAL THE CAR KEPT ACCELERATING. I TRIED FEATHERING THE BRAKE PEDAL AND GOT VERY LITTLE SLOW DOWN SO BEGAN TO BRAKE WITH BOTH FEET BUT WITH LITTLE EFFECT. CAR WAS VIBRATING AND I HAD TO KEEP BOTH HANDS ON STEERING WHEEL TO TRY AND MAINTAIN CONTROL OF VEHICLE AND ALSO GET MAXIMUM LEVERAGE ON FLOOR BRAKE. I MANAGED TO MANEUVER THE CAR TO AN OFF RAMP, DROVE OVER THE ON-OFF RAMP DIVIDER INTO A FIELD. AT THIS POINT I APPLIED THE EMERGENCY BRAKE AND THE CAR BEGAN FISHTAILING AND ALMOST FLIPPED OVER. I HEADED TOWARDS A GRASSY INCLINE AND THIS FINALLY STOPPED THE CAR AT WHICH POINT I TURNED OFF THE ENGINE. I OBSERVED THE ACCELERATOR PEDAL WAS LIMP ON THE FLOOR OF THE CAR. A PERSON DRIVING BEHIND ME STOPPED TO CALL STATE PATROL AND CONFIRM THAT HE WITNESSED MY BRAKE LIGHTS ON BUT ONLY THE LEFT REAR TIRE BRAKING. THE STATE TROOPER CONFIRMED THIS BY OBSERVING A SINGLE TIRE SKID MARK ON THE OFF-RAMP. ACCELERATOR THROTTLE CABLE REPLACED. *TR

TL*THE CONTACT OWNS A 1996 OLDSMOBILE CUTLASS. WHILE DRIVING 30 MPH THE PASSENGER SIDE REAR TIRE BEGAN TO VIBRATE. THE DEALER STATED THAT THE TREAD WAS SEPARATING AND A NEW TIRE WAS NEEDED. THIS WAS THE THIRD TIRE THAT SEPARATED. THE MILEAGE OF THE TIRE AND TIRE PRESSURE WERE UNKNOWN. THE TIRE BRAND IS COOPER, COOPER LIFELINER CLASSIC II, SIZE,P215/60R16. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 105,000.