NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
364 reports194,073 miles · Jul 30, 2017
Electrical System
I WAS AT THE GRO. STORE CAME OUT AND THE CAR WOULD NOT START 1/2 TANK OF GAS HAD SOME ONE TO TRY A JUMP START TO NO AVAIL. THE NEXT DAY IT STARTED WENT TO WORK SAME THING IT TRIES TO START BUT WILL NOT AND THAT IS WHERE I AM NOW. WENT ON THE INTERNET AND SEE THAT I'M NOT THE ONLY ONE. I'M JUST LOOKING FOR HELP. AS MANY OTHER A…
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I WAS AT THE GRO. STORE CAME OUT AND THE CAR WOULD NOT START 1/2 TANK OF GAS HAD SOME ONE TO TRY A JUMP START TO NO AVAIL. THE NEXT DAY IT STARTED WENT TO WORK SAME THING IT TRIES TO START BUT WILL NOT AND THAT IS WHERE I AM NOW. WENT ON THE INTERNET AND SEE THAT I'M NOT THE ONLY ONE. I'M JUST LOOKING FOR HELP. AS MANY OTHER AMERICANS I DON'T HAVE MUCH MONEY AS A SINGLE MOM. I JUST NEED A ANSWER THANKS
NHTSA ODI #11011534
58,300 miles · Jul 29, 2017
Electrical SystemEngine
SECURITY LIGHT COMES ON, WHEN FLASHING CAR WILL NOT START.
NHTSA ODI #11011462
Mileage unknown · May 2, 2017
Exterior Lighting
TURN SIGNAL INTERMITTENT AND SAFETY FLASHERS INOPERATIVE AT SAME TIME. DOESN'T MATTER IF IT'S IN MOTION, STATIONARY, ON CITY STREET, HIGHWAY, ETC., HAPPENS APPROX. 5 MINUTES AFTER BEING USED. I TOOK MY CAR TO A LOCAL STATION AND THEY COULDN'T REPAIR IT DUE TO INTERMITTENT PROBLEM AT FIRST. TOOK TO DIFFERENT SERVICE REPAIR AND…
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TURN SIGNAL INTERMITTENT AND SAFETY FLASHERS INOPERATIVE AT SAME TIME. DOESN'T MATTER IF IT'S IN MOTION, STATIONARY, ON CITY STREET, HIGHWAY, ETC., HAPPENS APPROX. 5 MINUTES AFTER BEING USED. I TOOK MY CAR TO A LOCAL STATION AND THEY COULDN'T REPAIR IT DUE TO INTERMITTENT PROBLEM AT FIRST. TOOK TO DIFFERENT SERVICE REPAIR AND THEY KNEW IMMEDIATELY OF THE RECALL AND SAID IT NEEDED A 4 WAY FLASHER SWITCH ASSEMBLY, AND TO TAKE IT TO MY LOCAL GM DEALER FOR REPAIR AND WHEN I DID, THEY DECLINED IT..!! RECALL: NHTSA CAMPAIGN #14V400000. IMMEDIATELY AFTER I BOUGHT THIS CAR FROM THE DEALERSHIP, PROSTROLLO AUTO MALL, MADISON, SD..I HAD THIS PROBLEM...IT CAME WITH THE CAR, SHOULDN'T THIS HAVE BEEN FIXED BY THE DEALERSHIP BEFORE THE SALE..?
NHTSA ODI #10982965
200,500 miles · Apr 30, 2017
Electronic Stability Control (esc)Unknown Or Other
I BELIEVE IT'S THE SECURITY SYSTEM OR SOMETHING TO DO WITH THE IGNITION. I'M NOT ABLE TO START MY, ALL THE LIGHTS ON DASH BOARD COME ON N AC KICKS ON BUT THE CAR WON'T START. WHEN IT WAS THE ONLY LIGHTS ON WAS THE SERVICE ENGINE SOON, TRAC OFF, SECURITY LIGHT & TIRE PRESSURE LIGHT.
NHTSA ODI #10981484
161,000 miles · Apr 10, 2017
Electrical System
I RECENTLY HAD MY 2001 OLDSMOBILE ALERO KEY IGNITION FAIL ME. I HAD THE RECALL DONE ON THE KEYS. ALL THEY DID WAS PUT A PLASTIC KEY COVER ON MY KEYS. I GOT STRANDED DUE TO MY "NEW" KEYS NOT ALLOWING MY KEY IGNITION TO TURN OVER AT ALL. I STARTED TO DO RESEARCH AND HAVE FOUND MANY COMPLAINTS THAT GM WON'T FIX THE IGNITION PROBLE…
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I RECENTLY HAD MY 2001 OLDSMOBILE ALERO KEY IGNITION FAIL ME. I HAD THE RECALL DONE ON THE KEYS. ALL THEY DID WAS PUT A PLASTIC KEY COVER ON MY KEYS. I GOT STRANDED DUE TO MY "NEW" KEYS NOT ALLOWING MY KEY IGNITION TO TURN OVER AT ALL. I STARTED TO DO RESEARCH AND HAVE FOUND MANY COMPLAINTS THAT GM WON'T FIX THE IGNITION PROBLEM JUST DRILLS A HOLE IN THE TOP OF THE KEY TO MAKE IT SEEM LIGHTER IN WEIGHT AND THEN JUST COVERS THE ORIGINAL KEY WITH PLASTIC. I CAN'T AFFORD THIS KIND OF THING HAPPENING. I WAS STRANDED FOR SEVERAL HOURS DUE TO THIS. WHAT IF THIS HAPPENS TO SOMEONE WITH CHILDREN?
NHTSA ODI #10971545
Mileage unknown · Dec 13, 2016
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2001 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE TURN SIGNALS AND HAZARD LIGHTS INTERMITTENTLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED NOT TO BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V327000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NO…
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TL* THE CONTACT OWNS A 2001 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE TURN SIGNALS AND HAZARD LIGHTS INTERMITTENTLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED NOT TO BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V327000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10935091
Mileage unknown · Nov 6, 2016
Electrical System
MY VEHICLE TURN SIGNALS ARE WORKING INTERMITTENTLY. UPON RESEARCHING THIS ISSUE, I SEE THAT THERE HAS SINCE BEEN A RECALL. HOWEVER, MY VIN DOESN'T FALL INTO THEIR CRITERIA, BUT THE EXACT SAME THING IS HAPPENING TO MY VEHICLE. THEY REFUSE TO REPAIR AT THEIR EXPENSE. THIS IS VERY UNSAFE AND I HAVE A YOUNG TEENAGER DRIVING THAT CA…
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MY VEHICLE TURN SIGNALS ARE WORKING INTERMITTENTLY. UPON RESEARCHING THIS ISSUE, I SEE THAT THERE HAS SINCE BEEN A RECALL. HOWEVER, MY VIN DOESN'T FALL INTO THEIR CRITERIA, BUT THE EXACT SAME THING IS HAPPENING TO MY VEHICLE. THEY REFUSE TO REPAIR AT THEIR EXPENSE. THIS IS VERY UNSAFE AND I HAVE A YOUNG TEENAGER DRIVING THAT CANNOT BE WITHOUT THE USE OF TURN SIGNALS. THE RECALL NUMBER IS 03V327000. I INDICATED THE DATE THIS OCCURRED AS THE DATE THE VEHICLE WAS GIVEN TO MY DAUGHTER. HOWEVER, IT HAS BEEN AN ONGOING ISSUE WITH THE PREVIOUS OWNERS.
NHTSA ODI #10924505
Mileage unknown · Nov 3, 2016
Exterior Lighting
WE HAVE THE SAME PROBLEM AS GM RECALL 03043 FOR 2001 OLDSMOBILE ALERO MODELS, BUT ARE TOLD OUR VIN IS NOT INCLUDED IN THE RECALL. WHY? WE HAVE A 2001 OLDSMOBILE ALERO. TURN SIGNALS ARE INTERMITTENTLY INOPERATIVE. DIRECTLY RELATED TO THE HAZARD WARNING LIGHTS. IF YOU MESS WITH THE HAZARDS, TURNING ON AND OFF, YOU MAYBE MIGHT…
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WE HAVE THE SAME PROBLEM AS GM RECALL 03043 FOR 2001 OLDSMOBILE ALERO MODELS, BUT ARE TOLD OUR VIN IS NOT INCLUDED IN THE RECALL. WHY? WE HAVE A 2001 OLDSMOBILE ALERO. TURN SIGNALS ARE INTERMITTENTLY INOPERATIVE. DIRECTLY RELATED TO THE HAZARD WARNING LIGHTS. IF YOU MESS WITH THE HAZARDS, TURNING ON AND OFF, YOU MAYBE MIGHT GET YOUR TURN SIGNALS TO WORK INTERMITTENTLY. THIS IS WHAT THE RECALL IS DIRECTLY ABOUT, BUT WHEN OUR VIN IS ENTERED INTO RECALL DATA BASE, IT SAYS NO RECALLS FOR THIS VIN. DOESN'T MAKE SENSE TO US. VERY DANGEROUS TO DRIVE WITHOUT TURN SIGNALS. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10924109
90,000 miles · Sep 19, 2016
Structure
TL* THE CONTACT OWNS A 2001 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD PEELED AND THE AIR BAG WAS VISIBLE. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,0…
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TL* THE CONTACT OWNS A 2001 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD PEELED AND THE AIR BAG WAS VISIBLE. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10907686
Mileage unknown · Aug 22, 2016
Power Train
TL* THE CONTACT OWNS A 2001 OLDSMOBILE ALERO. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10897604
Official recalls
4Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Aug 28, 2003
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE.
Consequence & remedy
Consequence: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Nov 13, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSAXLES (RPO M86) FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION." WHEN A DRIVER ATTEMPTS TO SHIFT FROM 5TH GEAR TO REVERSE, A SHIFT INHIBITOR CAUSES THE TRANSMISSION TO BE MECHANICALLY IN 4TH GEAR EVEN THOUGH THE SHIFT LEVER INDICATES REVERSE GEAR.
Consequence & remedy
Consequence: IN THIS SITUATION, THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS IN A FORWARD GEAR, WHICH IS NOT PERMITTED BY THE STANDARD.
Remedy: DEALERS WILL DISABLE THE 5TH/REVERSE INHIBITOR BY REMOVING A RETAINING PIN AND REPLACE THE SHIFTER ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA02037 · Turn Signal Failures
Opened Dec 23, 2002 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:hazard Flashing Warning Lights:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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