1999 Oldsmobile Alero

I RECEIVED A RECALL NOTICE AND HAVE BEEN TRYING TO GET THE PROBLEM CORRECTED. I MADE AN APPOINTMENT WITH BOB STALL CHEVROLET HERE IN LA MESA, CA. THEY KEPT MY CAR FOR AN HOUR AND LIED TO ME AND AFTER WAITING WITH NO RESPONSE FOR AN HOUR, I WENT TO RETRIEVE MY CAR AND WAS TOLD I HAD TO PAY $50 TO GET 3 KEYS AS MY KEYS WERE NOT THE RIGHT ONES. I HAVE OWNED THE CAR FOR 13 YEARS AND HAVE USED THE KEYS GIVEN TO ME WHEN I PURCHASED THE CAR. THEY HAVE ALWAYS WORKED AND I HAVE NEVER HAD DIFFERENT KEYS MADE. I RETRIEVED MY CAR AND KEYS AND CAME HOME. SINCE THAT TIME, I HAVE CALLED THE CUSTOMER ASSISTANCE CENTER TWICE----BOTH TIMES I WAS TOLD SOMEONE WOULD CALL ME BACK IN LESS THAN AN HOUR. I RECEIVED NO CALL BACKS. I THEN TRIED CALLING THE VEHICLE SAFETY HOTLINE AND WAS TOLD BY TWO DIFFERENT AGENTS THAT SOMEONE WOULD CALL ME BACK BEFORE THE END OF BUSINESS. I HAVE YET TO RECEIVE A CALL BACK. IS THERE SOMEONE OUT THERE WHO CAN HELP ME? I AM A 72 YEAR OLD WIDOW AND HATE BEING FORCED TO DRIVE A CAR WITH SAFETY CONCERNS AND SINCE I ONLY DRIVE ABOUT 50 MILES PER YEAR, I DON'T WANT TO BE INVOLVED IN A CRASH BUT THAT REMAINS A POSSIBILITY SINCE NO ONE SEEMS ABLE TO HELP ME. THANK YOU AND I HOPE TO HEAR FROM SOMEONE SOON. *TR

TL* THE CONTACT OWNS A 1999 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ROUGHLY AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS FURTHER INSPECTED BY THE REPAIR SHOP AND THE MECHANIC INDICATED THAT THE TIMING CHAIN WAS WORN. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT INDICATED THAT THE CONSOLE COVER WAS NOT CLOSING PROPERLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V140000 (STRUCTURE) AND NHTSA CAMPAIGN NUMBER:14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER AND THE LOCAL DEALER WERE NOT ABLE TO SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 1999 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE KEY WOULD INADVERTENTLY FALL OUT OF THE IGNITION SWITCH WHILE IN THE ON POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO NOTIFY NHTSA. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1999 OLDSMOBILE ALERO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH OVER A BUMP, THE SECURITY WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC RESET THE SECURITY SYSTEM BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

TL* THE CONTACT OWNS A 1999 OLDSMOBILE ALERO. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER. THE CONTACT WAS UNSURE IF THE AIR BAGS DEPLOYED. THE DRIVER RECEIVED MEDICAL ATTENTION, BUT SUFFERED FATAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1999 OLDSMOBILE ALERO. WHILE DRIVING VARIOUS SPEEDS, THE KEY WOULD RELEASE FROM THE IGNITION AND THE SECURITY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO WAIT FOR THE SECURITY WARNING INDICATOR TO DEACTIVATE BEFORE THE VEHICLE COULD START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION FAILED AND THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNED A 1999 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HERNIATED DISK TO THE NECK AND INJURIES TO THE LOWER BACK AND HIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

PURCHASED CAR IN 2002. CAR WOULD NOT START IN NOV OF 2004 SPENT 343.44 ON IGNITION CYLINDER LOCK AT BARR'S ELECTRICAL. CAR DID SAME THING IN SEPT OF 2012, SPENT 248.04 AGAIN AT BARR'S ELECTRIC ON ANOTHER IGNITION CYLINDER LOCK. HAVE COMPLETE REPAIR STATEMENT AND RECEIPT IF NEEDED UPON REQUEST. STILL HAVE CAR. BUT DO NOT DRIVE DUE TO OTHER ISSUES NOT SURE ABOUT. *JS