2007 Nissan Xterra

MY 07 NISSAN XTERRA HAS BEEN OUT OF COMMISSION FOR 2 MONTHS NOW AND AFTER MANY PHONE CALLS AND EMAILS NISSAN STILL WILL NOT OWN UP TO THEIR MISTAKE. THEIR FAULTY RADIATOR DESIGN HAS RUINED BOTH MY RADIATOR AND TRANSMISSION. THE SERVICE CENTER WAS WELL AWARE OF THE PROBLEM AND YET NEVER MENTIONED IT TO ME THE NUMEROUS TIMES I BROUGHT MY CAR IN TO BE SERVICED BY THEM. IT WASN'T UNTIL I WAS 5,000 MILES OVER THE EXTENDED WARRANTY AND HAD AN ISSUE THAT IT WAS MADE KNOWN THAT THIS IS A COMMON OCCURRENCE. ALSO, THEY CLAIMED THAT I WAS MAILED OUT A NOTICE ABOUT THE ISSUE LAST DECEMBER OF 2012, WHICH I NEVER RECEIVED, BUT CLAIM THAT THEY DID WHAT WAS REQUIRED OF THEM BY MAILING THE NOTICE OUT. AS SOON AS THEY ARE AT THE POST OFFICE IT IS OUT OF THEIR HANDS. FOR A CAR BEING ONLY 6 YEARS OLD I SHOULDN'T HAVE TO PAY HALF OF THE CAR'S WORTH TO FIX IT. I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND IT WAS BOUGHT FOR OVER $13,000, NOW MY TRADE IN IS ONLY WORTH $5,000. I KNOW THERE IS AN INVESTIGATION UNDER WAY, BUT IT WAS OPENED LAST YEAR AND THERE IS NO RECENT UPDATES AS TO THE PROGRESS. I AM STILL WAITING FOR A RECALL THAT MAY NEVER COME. *TR

TRANSMISSION DOWNSHIFTED ON ITS OWN AT 45 ON A MILD DOWNGRADE. DID IT AGAIN LATER CHANGING FROM ONE FOUR LANE HIGHWAY TO ANOTHER, THIS TIME AROUND 45-50 MPH. TOOK THE TRUCK TO LOCAL NISSAN DEALER FOR DIAGNOSIS AS I TOOK OUT AN EXTENDED WARRANTY WITH OLYMPICARE. THE SERVICE ADJUSTER WAS AWARE THAT '05-'09, EVEN '10 MODELS HAVE A DEFECT THAT ALLOWS RADIATOR FLUID TO MIX WITH TRANSMISSION FLUID, CREATING DEGRADATION OF TRANSMISSION AND COOLING SYSTEM. AFTER-MARKET WARRANTY IS TRYING TO DIS-ALLOW CLAIM, CITING NISSAN'S KNOWLEDGE OF THIS DESIGN FLAW. *TR

EARLIER LAST WEEK, I WENT TO SOUTHERN CAL TO TAKE CARE OF SOME BUSINESS. UPON RETURNING HOME, I WAS IN HEAVY TRAFFIC AND TRAVELING BETW SPEEDS OF 35-40 MPH. WHEN TRAFFIC SPEED INCREASED, I TRIED TO ACCELERATE BUT HAD DIFFICULTY. WHEN I STEPPED ON THE GAS PEDAL, THE RMP??S INCREASED BUT MY SPEED WOULD NOT. UPON RETURNING HOME I NOTICED THAT I HAD A LIGHT OILY FILM ON MY BACK WINDOW. DURING THE TRIP NO WARNING LIGHTS CAME ON. ON JULY 5TH THAT ??SERVICE ENGINE SOON?? LIGHT CAME ON. I CALLED FOR AN APPT AND ONE WAS SCHEDULED FOR ME JULY 6TH. I TOLD THE DEALERSHIP REP. WHAT I HAD EXPERIENCED EARLIER IN THE WEEK AND WHAT I WAS STILL EXPERIENCING. THE REP MADE STATEMENT ABOUT LEAKY TRANSMISSION FLUID AND HE TOOK MY CAR FOR A DIAGNOSTIC TEST. A FEW HOURS LATER, THE REP CALLED TO INFORM ME THAT MY RADIATOR FAILED. HE THEN STATED THAT AS A RESULT OF MY RADIATOR FAILING THAT THE RADIATOR FLUID MIXED WITH THE TRANSMISSION FLUID. AS A RESULT, I WOULD HAVE TO REPLACE BOTH THE RADIATOR AND TRANSMISSION COSTING APPROXIMATELY $6800. HOW CAN THIS BE SINCE I GET MY CAR SERVICED REGULARLY? THIS DOES NOT APPEAR TO BE NORMAL WEAR AND TEAR ON MY VEHICLE. THROUGH NO FAULT OF MY OWN, I BELIEVE THAT THIS ENGINEERING / MANUFACTURING DEFECT WHERE OVER TIME IT ALLOWS FLUIDS TO MIX FROM ONE CHAMBER INTO THE OTHER. I TRULY BELIEVE THAT SINCE THIS IS AN INHERENT PROBLEM WITH 3 GENERATIONS ON THREE SEPARATE MODELS OF NISSAN CARS, THAT IT SHOULD BE A RECALLED ITEM. HOWEVER, I WANT IT TO BE MADE KNOWN THAT THIS IS DEFINITELY A SAFETY ISSUE BECAUSE WHEN MY RADIATOR FAILED I WAS SEVERAL HUNDREDS MILES AWAY FROM HOME AND ON THE FREEWAY. *TR

ABOUT TWO WEEKS AGO MY CAR WOULD NOT REVERSE AND WENT INTO NEUTRAL WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT. I TOOK MY CAR TO A NISSAN DEALERSHIP/SERVICE CENTER AND THE PERSON KNEW EXACTLY WHAT WAS WRONG WITH MY CAR. APPARENTLY IT IS VERY COMMON FOR 2005-2010 NISSAN VEHICLES TO HAVE A "FAULTY ENGINE DESIGN" THE SERVICE MAN SAID. THE PROBLEM AS IT WAS EXPLAINED TO ME IS THAT THE RADIATOR FLUID STARTS TO LEAK INTO THE TRANSMISSION AND RUINS BOTH PARTS. MY CAR WAS BOUGHT 2 YEARS AGO FOR $14,000, THE COST TO REPLACE THE RADIATOR AND TRANSMISSION IS $8,000. FOR MYSELF AND I AM SURE FOR MANY, THIS IS NOT AN AFFORDABLE AMOUNT. AFTER RESEARCHING ONLINE AND READING THE NUMEROUS COMPLAINTS, I AM SURPRISED THAT NO ONE HAS HELD NISSAN ACCOUNTABLE AND THAT NO RECALL HAS BEEN ISSUED. I AM NOT SURE HOW MANY COMPLAINT ARE NECESSARY FOR THIS TO MOVE FORWARD. UNFORTUNATELY I HAVE A FEELING THAT PEOPLE NEED TO DIE BEFORE SOMETHING IS DONE. I HOPE THIS IS NOT THE CASE AND FEEL LIKE NISSAN IS SELLING LEMONS TO THEIR UNSUSPECTING CONSUMERS. *TR

I PARTICIPATED IN THE NISSAN CAMPAIGN TO REPLACE A RADIATOR AND TRANSMISSION, DUE TO A DEFECTIVE ASSEMBLY THAT CAUSED TRAN FAILURE. DEALERSHIP REPLACED THE TWO MAIN PARTS UNDER THE CAMPAIGN. I RECEIVED MY VEHICLE, AND ONLY HAD IT FOR 1 1/2 DAYS BEFORE ANOTHER ISSUE RELATED TO THE RADIATOR / COOLING SYSTEM WAS EXPERIENCED. I WAS YET AGAIN, ON THE HIGHWAY HEADING TO A JOB AND OVERHEATED, THUS DISABLING MY VEHICLE. I STAYED THE INTERSTATE FOR 3 HOURS WAITING ON ROADSIDE ASSISTANCE TO TOW ME BACK TO THE DEALERSHIP. I'M HAVING AN ISSUE WITH NISSAN NOT WILLING TO COVER WHAT'S CLEARLY THEIR PROBLEM TO BEGIN WITH. IT'S NOT THE CONSUMER'S PROBLEM THAT THEY INSTALLED FAULTY COMPONENTS IN THEIR CARS AND TRUCKS, THAT CAUSED THE MAJOR MALFUNCTIONS. IF I WERE A CONSUMER (WHICH I AM); I WOULD FEEL THAT THEY ARE NOT OWNING UP TO THE FULL LIABILITY CAUSED BY THEIR NEGLIGENCE IN PUTTING INFERIOR PARTS IN THEIR VEHICLES THAT CAUSED THE MALFUNCTION IN THE FIRST PLACE. I'M NOT ONLY UPSET AT THEIR RESPONSE; LET'S NOT OVERLOOK THE FACT THAT ON THE TWO DAYS MY TRUCK FAILED (FIRST TIME WHEN THE TRANNY BLEW OUT ON THE HIGHWAY, AND THE SECOND TIME WHEN I WAS ON THE HIGHWAY AGAIN; AND OVERHEATED); I WAS HEADING TO JOB OBLIGATIONS I HAD FOR PRIVATE CLIENTS OF MINE. I LOST 1,375.65 ON DAY ONE FOR MISSING MY APPT. ON THE FIRST INCIDENT, AND AN ADDITIONAL 868.04 ON THE NEXT INCIDENT. MY TRUCK'S ISSUE IS THAT THERE NEEDS TO BE A SYSTEM FLUSH OF THE RADIATOR AND THE THERMOSTAT NEEDS REPLACEMENT... BOTH ARE DIRECT CAUSE OF THE INCIDENT WITH THEIR CRAPPY RADIATOR ASSEMBLY THEY PUT IN THE VEHICLE IN THE FIRST PLACE. I DON'T HAVE THE EXTRA MONEY TO DO THE MAINTENANCE, AND I'VE LOST MONEY IN THE ORDEAL AS WELL. I THINK IT BE "BEST PRACTICE" AND GOOD CUSTOMER CARE; THAT NNA COVER THE COST OF THE FLUSH AND THE THERMOSTAT, CAUSED FROM THE MIXTURE CONTAMINATION OF COOLANT AND TRAN FLUID. *TR

TL* THE CONTACT OWNS A 2007 NISSAN XTERRA. THE CONTACT STATED THAT A GRINDING NOISE EMITTED FROM UNDER THE HOOD AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE FAILURE WAS LOCATED AT THE RADIATOR COOLER UNIT, WHICH WAS DETERMINED TO BE FRACTURED AND CAUSING COOLANT TO PENETRATE THE TRANSMISSION. AS A RESULT, THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 71,000.

EXPERIENCED INTERMITTENT FUEL GAGE OPERATION AND INACCURATE FUEL LEVEL READING WITH CHECK ENGINE LIGHT ON. DIAGNOSED AS P0463 ECM ERROR CODE (FUEL LEVEL SENSOR). NISSAN HAS CONFIRMED THE ERROR CODE AND REFUSES TO REPAIR/REPLACE THE FUEL SENDING UNIT BECAUSE VEHICLE IS OUT OF WARRANTY DESPITE PREVIOUS RECALLS ON OTHER YEAR MODELS FOR THE SAME ISSUE. *TR

AFTER MY VEHICLE WAS MAKING SHUDDERING NOISES BETWEEN 40 AND 50 MPH I DECIDED TO BRING IT TO THE NEAREST DEALERSHIP TO BE CHECKED. I WAS TOLD THE RADIATOR LEAKED COOLANT INTO THE TRANSMISSION. I WAS ALSO TOLD THIS HAS BEEN AN ISSUE FOR NISSAN SO THEY WOULD COVER PART OF THE REPAIR AND I WOULD BE RESPONSIBLE FOR $2500 OF THE REPAIR SINCE I WAS 1300 MILES OVER THE LIMIT. I WAS NOTIFIES THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED. I TOLD THE SERVICE REPRESENTATIVE I DID NOT HAVE THE MONEY AT MY DISPOSAL AND ASKED IF THERE WAS ANYTHING I COULD DO. I WAS TOLD WHEN I GET THE MONEY TO CALL AND THEY WILL REPAIR IT, BUT TO ALSO HURRY BECAUSE THE TRANSMISSION COULD LOCK UP ANYTIME AND CAUSE A MAJOR ACCIDENT. I WAS SHOCKED THEY WOULD EVEN LET ME LEAVE THE DEALERSHIP. I IMMEDIATELY CALLED NISSAN CUSTOMER AFFAIRS AND EXPLAINED MY SITUATION. THEY TOLD ME I WAS THEY WOULD NOT BE ABLE TO ASSIST ME IN ANY WAY AND SUGGESTED THE SAME AS THE DEALERSHIP, TO QUICKLY GET IT REPAIRED BECAUSE I CAN CAUSE A MAJOR ACCIDENT. I WAS APPALLED THEY WOULD ALLOW THEIR CUSTOMERS BE IN DANGER AND ENDANGER OTHER DRIVERS ON THE ROADS ESPECIALLY WHEN NISSAN ADMITS TO THIS BEING A QUALITY ISSUE THAT A MAJORITY OF THEIR CONSUMERS ARE HAVING. *TR