2025 Nissan Versa

The contact owns a 2025 Nissan Versa. The contact stated that while driving and depressing the accelerator pedal, the vehicle failed to respond as intended and made an abnormal sound. The vehicle was driven to the nearest family member's residence due to safety concerns. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle was driving significantly sluggish and was jerking abnormally. The contact was able to pull into a parking lot. The contact turned off the vehicle. Upon restarting the vehicle, the vehicle was driven but failed to drive at the intended speed. The vehicle was taken to the dealer, where it was diagnosed and determined that fuel was not reaching the engine and two other unknown failures were found. The dealer added fuel to the vehicle, and unknown clamps were installed on the vehicle; however, the failure persisted. The vehicle was taken to Nissan of Downtown LA (635 W Washington Blvd, Los Angeles, CA 90015); where it was determined that the failure could be related to the fuel quality. The manufacturer was notified of the failure and informed the dealer that an unknown computer part for the engine needed to be installed, and the vehicle needed to be reset. The vehicle was not repaired because the first dealer who sold the vehicle declined to cover the repair. An unknown yellow warning light was intermittently illuminated. The failure mileage was approximately 13.