NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
13 reportsClear category filterMileage unknown · Jan 26, 2025
Electrical SystemService BrakesUnknown Or Other
I pulled up to a stoplight that was on a hill and tried to put on the brake. The brake pedal was highly resistant and wouldn’t let me push down fully. At that moment, all of the warning lights on the dashboard turned on. When the light turned green, I tried to hit the gas pedal but the car wouldn’t move forward. The car started …
Read full complaint
I pulled up to a stoplight that was on a hill and tried to put on the brake. The brake pedal was highly resistant and wouldn’t let me push down fully. At that moment, all of the warning lights on the dashboard turned on. When the light turned green, I tried to hit the gas pedal but the car wouldn’t move forward. The car started rolling backward and I almost collided with the car behind me. I had to stomp on the brake as hard as I could to get the vehicle to stop. I then had to put on my hazards, put the car in park, turn it off, and turn it back on again before the vehicle worked like normal. My spouse said he’s had the same thing happen to him twice in the past year. Each time, the brakes and accelerator pedal freeze up and all the warning lights come on. But after turning the car off and on again, it goes back to normal. I don’t think this is a battery problem because the car battery is less than one year old.
NHTSA ODI #11638626
Mileage unknown · Oct 24, 2023
EnginePower TrainUnknown Or Other
Purchased New in January, 2019, with 10-20 miles on it. In February/March of 2020 it started lurching forward, giving rough idles. It would rumble, and you could hear the engine move around. This reported to Nissan dealership, the Tech. could not find code, simply reset computer. In 2021, I took it back to dealership of pur…
Read full complaint
Purchased New in January, 2019, with 10-20 miles on it. In February/March of 2020 it started lurching forward, giving rough idles. It would rumble, and you could hear the engine move around. This reported to Nissan dealership, the Tech. could not find code, simply reset computer. In 2021, I took it back to dealership of purchase, they could not diagnose any problems, they claimed to repair some component in rear break light area. The Service Advisor never sent the completed paperwork to my email. I asked for a copy on site, but he "had to review papers". The problems arised again in March/April of 2022. I asked same Service Advisor for a new transmission. The vehicle was still within 60,000 miles warranty He said he could not do it without code and Nissan Corp. Approval. Losing acceleration when left turn signal on, fear getting stuck in intersection. I was fed up. Now dealing with a 3rd Nissan dealership for the extended warranty (84,000 miles) with 300-400 miles left . Warranty letter came July, 2023. I spoke to a Nissan Corp. Customer Service Rep. who stated that "Nissan would not tell the dealerships what to do". Yet when you go to the dealerships, they state "we can't complete any work without computer code and Corporate Approval." Nissan's Warranty Settlement is a gimmick. They lose nothing. Customers have to take vehicle to their dealerships with no satisfaction of their grievance. I know how to drive and purchased enough new and used vehicles to know when it has problem. I have not ever had transmission issue until dealing with Nissan. I did not go to work on 10-12 hours shifts, to pay over $21,000 for a Lemon. I never saw any warning posted at the purchasing dealer in relations to the CVT issues. I didn't see anything at the other two Nissan Dealers either. I need a new transmission or check. That's what customers deserve and should get. Please issue recalls before innocent lives are lost. I will never buy Nissan again.
NHTSA ODI #11551620
Mileage unknown · Oct 16, 2023
EngineUnknown Or OtherVehicle Speed ControlInjury
TRANSMISSION ISSUES , STALLING, RPM REVVING.
NHTSA ODI #11550189
Mileage unknown · Jul 1, 2021
Unknown Or Other
On May 29th, there was a really heavy down pour of rain. The next day when I got into my car, it was flooded. It rained for the next 3-4 days. I could hear water sloshing around inside the car frame. Water gushed into the passenger floor board from behind the dashboard. By the time I could vacuum the water out, it had soaked…
Read full complaint
On May 29th, there was a really heavy down pour of rain. The next day when I got into my car, it was flooded. It rained for the next 3-4 days. I could hear water sloshing around inside the car frame. Water gushed into the passenger floor board from behind the dashboard. By the time I could vacuum the water out, it had soaked the entire front and back floors. The seats were absorbing water too, because they felt damp. I tried to start the car. It started but would not turn off. After I put it in drive and back in park, then I could turn off the car. I've had the car sitting and still water is draining out. The back floor board is filled with water again and mold is starting to form. When I contacted a Nissan dealer repair shop, they said they had seen quite a few of these issues. They would have to remove the dashboard to repair the problem. This is dangerous. Water coming in behind the dashboard could cause a fire. The dealer repair shop also mentioned black mold forming, which is a health concern.
NHTSA ODI #11423125
Mileage unknown · Jan 20, 2021
Air BagsStructureUnknown Or OtherCrash
I WAS HIT FROM THE SIDE. THE COLLISION WAS PRETTY BAD, MY CAR WAS TOTALED. IT WAS THE THE FRONT OF THE PASSENGERS SEAT. AT THE SPEED THE CRASH HAPPENED, THE FORCE WITH WHICH I WAS HIT AND THE DAMAGE TO THE CAR I WAS UNPLEASANTLY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY, THEY COULD HAVE PREVENTED INJURY. MY CAR WAS IN FORWARD MO…
Read full complaint
I WAS HIT FROM THE SIDE. THE COLLISION WAS PRETTY BAD, MY CAR WAS TOTALED. IT WAS THE THE FRONT OF THE PASSENGERS SEAT. AT THE SPEED THE CRASH HAPPENED, THE FORCE WITH WHICH I WAS HIT AND THE DAMAGE TO THE CAR I WAS UNPLEASANTLY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY, THEY COULD HAVE PREVENTED INJURY. MY CAR WAS IN FORWARD MOTION ON A HIGHWAY, I WAS HIT BY A TURNING CAR.
NHTSA ODI #11389083
42,000 miles · Jan 24, 2020
EngineUnknown Or Other
I WAS STOPPED AT A STOP SIGN (ABOUT TO GET ON THE HIGHWAY) AND MY CAR JUST SHUT OFF. NO SIGNS THAT IT WAS GOING TO DO THIS, NO SPUDDERING OR ACTING LIKE IT WAS GOING TO DIE. JUST SHUT OF. I HAVE READ ON FORUMS THAT OTHER NISSAN VERSA OWNERS HAVE HAD THE SAME ISSUE. SOME WHILE DRIVING DOWN THE ROAD. I LIVE 64 MILES FROM MY JOB. I…
Read full complaint
I WAS STOPPED AT A STOP SIGN (ABOUT TO GET ON THE HIGHWAY) AND MY CAR JUST SHUT OFF. NO SIGNS THAT IT WAS GOING TO DO THIS, NO SPUDDERING OR ACTING LIKE IT WAS GOING TO DIE. JUST SHUT OF. I HAVE READ ON FORUMS THAT OTHER NISSAN VERSA OWNERS HAVE HAD THE SAME ISSUE. SOME WHILE DRIVING DOWN THE ROAD. I LIVE 64 MILES FROM MY JOB. ITS A VERY DANGEROUS SITUATION FOR ME IF MY CAR DOES THAT WHILE I'M DRIVING.
NHTSA ODI #11301667
100,000 miles · Nov 16, 2019
Unknown Or OtherCrashInjury
VEHICLE STALLS WHICH CAN CAUSE AN ACCIDENT, MY GRANDMOTHER [XXX] DIED FROM STALLED VEHICLE WHO WAS DRIVING.*DT*JB *DT*DT*JB *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11280554
29,304 miles · Oct 26, 2019
Unknown Or Other
MULTIPLE TIMES CAR HAS SHUT OFF/STALLED WHILE DRIVING. DRIVING HOME, TRYING TO CROSS A BUSY HIGHWAY, MERGED INTO TURNING LANE, STOPPED TO TURN AND CAR HAS SHUT OFF.
NHTSA ODI #11271216
27,000 miles · Sep 4, 2019
Unknown Or Other
I AM AT 27000 MILES, AND I'VE STARTED TO EXPERIENCE INTERMITTENT JERKING OF THE CAR BETWEEN 1000-2000 RPM. IT'S ALMOST AS THOUGH THE TRANSMISSION SKIPS A BEAT, IN SOME CASES SLIGHTLY PROPELLING THE VEHICLE FORWARD. IF YOUR FOOT IS STARTING TO GO DOWN ON THE BRAKE, THERE IS A MOMENT THE CAR SUDDENLY SLOWS DOWN (YOU TAKE THE FOOT …
Read full complaint
I AM AT 27000 MILES, AND I'VE STARTED TO EXPERIENCE INTERMITTENT JERKING OF THE CAR BETWEEN 1000-2000 RPM. IT'S ALMOST AS THOUGH THE TRANSMISSION SKIPS A BEAT, IN SOME CASES SLIGHTLY PROPELLING THE VEHICLE FORWARD. IF YOUR FOOT IS STARTING TO GO DOWN ON THE BRAKE, THERE IS A MOMENT THE CAR SUDDENLY SLOWS DOWN (YOU TAKE THE FOOT OFF THE BRAKE SLIGHTLY), THEN PROPELS FORWARD. THIS JERKING ACTION CAN CAUSE A SEVERE ISSUE WITH STOPPING AT A RED LIGHT OR ABOUT TO MAKE A TURN. AT THE SAME TIME, YOU HEAR THE REV COUNTER ABRUPTLY JUMPING CHANGING AS WELL.
NHTSA ODI #11253192
12,000 miles · Jan 10, 2019
Air BagsUnknown Or OtherCrash
AIRBAGS RECALL. I WAS IN A SIDE FRONT ACCIDENT AND NO AIR BAGS CAME OUT.
NHTSA ODI #11166396
Official recalls
2Sep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Aug 21, 2018
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Consequence & remedy
Consequence: If the vehicle stalls, it can increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.