NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
9 reportsClear category filter20,000 miles · Jul 8, 2021
Service Brakes
The contact owns a 2017 Nissan Versa. The contact stated that while driving approximately 35 mph, the braking system malfunctioned while depressing the brake pedal and the vehicle did not immediately stop, nearly causing the vehicle to crash. The cause of the failure was not yet determined. The local dealer and manufacturer were…
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The contact owns a 2017 Nissan Versa. The contact stated that while driving approximately 35 mph, the braking system malfunctioned while depressing the brake pedal and the vehicle did not immediately stop, nearly causing the vehicle to crash. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.
NHTSA ODI #11423880
33,000 miles · Sep 15, 2020
Electrical SystemElectronic Stability Control (esc)Service Brakes
ENGINEERING FLAW ON NISSAN'S BEHALF. WATER COLLECTS INTO THE VEHICLES CABIN AND UNDERCARRIAGE AND AFFECTED THE ELECTRICAL HARNESS SO MUCH THAT IT AFFECTED THE BRAKING SYSTEM AND ABS LIGHT TO COME ON. I LOST BRAKING POWER AND COULD OF HAD A SERIOUS ACCIDENT. MY WHOLE ELECTRICAL HARNESS IS NON EXISTENT AT THIS POINT. THE CAR IS NO…
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ENGINEERING FLAW ON NISSAN'S BEHALF. WATER COLLECTS INTO THE VEHICLES CABIN AND UNDERCARRIAGE AND AFFECTED THE ELECTRICAL HARNESS SO MUCH THAT IT AFFECTED THE BRAKING SYSTEM AND ABS LIGHT TO COME ON. I LOST BRAKING POWER AND COULD OF HAD A SERIOUS ACCIDENT. MY WHOLE ELECTRICAL HARNESS IS NON EXISTENT AT THIS POINT. THE CAR IS NOT DRIVEABLE AT THIS POINT. THEIR HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS AND IT'S UNSAFE TO DRIVE. NISSAN NEEDS A LIFETIME RECALL ON THIS OR NEEDS TO REFUND OUR MONEY BACK. I'VE CONTACTED NISSAN CONSUMER AFFAIRS IN HOPES TO GET SOME RECONCILIATION, BUT THAT REMAINS TO BE SEEN.
NHTSA ODI #11355052
Mileage unknown · Feb 5, 2020
EngineService BrakesSteering
WHEN I FIRST GOT MY CAR IT WAS FEELING LIKE IT WAS GOING IN AND OUT OF GEARS (STILL DO). MY BRAKES AREN'T GOOD AND WHEN I START MY CAR FROM NOT DRIVING FOR HOURS IT MAKE A LOUD NOISE.
NHTSA ODI #11307231
27,000 miles · Apr 16, 2019
Service Brakes
I PURCHASED MY 2017 NISSAN VERSA IN JULY OF 2017, WITH 10 MILES ON IT AND THAT WAS THE 10 MILES THAT I PUT ON IT DURING THE TEST DRIVE. MARCH OF 2019 MY BRAKES START TO MAKE THIS HIGH PITCH SOUND WHEN I BREAK. MY CAR DOES NOT HAVE 28,000 MILES ON IT YET. TOOK IT TO MIDAS (BECAUSE BRAKES ARE NOT COVERED UNDER THE WARRANTY) AND T…
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I PURCHASED MY 2017 NISSAN VERSA IN JULY OF 2017, WITH 10 MILES ON IT AND THAT WAS THE 10 MILES THAT I PUT ON IT DURING THE TEST DRIVE. MARCH OF 2019 MY BRAKES START TO MAKE THIS HIGH PITCH SOUND WHEN I BREAK. MY CAR DOES NOT HAVE 28,000 MILES ON IT YET. TOOK IT TO MIDAS (BECAUSE BRAKES ARE NOT COVERED UNDER THE WARRANTY) AND THEY TOLD ME MY FRONT BREAK PADS WERE THIN, SO HAD THOSE REPLACED. THREE DAYS LATER THE SOUND IS BACK. SO MIDAS DID NOT FIX THE PROBLEM THEY JUST TOOK ME FOR $200.00. MY CAR IS STILL MAKING THE HIGH PITCH SOUND WHEN BREAKING.
NHTSA ODI #11196625
36,000 miles · Feb 26, 2019
Service BrakesSteeringCrashInjury
TL* THE CONTACT OWNS A 2017 NISSAN VERSA. WHILE THE CONTACT WAS DRIVING 35 MPH, AN ONCOMING VEHICLE CUT ACROSS IN FRONT OF HER VEHICLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AND THE STEERING WHEEL SEIZED. THE VEHICLE CRASHED INTO A SIGN POST, RAN OFF OF THE ROADWAY, AND ENDED UP IN A DITCH. THE AIR BAGS DEPLOYED. …
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TL* THE CONTACT OWNS A 2017 NISSAN VERSA. WHILE THE CONTACT WAS DRIVING 35 MPH, AN ONCOMING VEHICLE CUT ACROSS IN FRONT OF HER VEHICLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AND THE STEERING WHEEL SEIZED. THE VEHICLE CRASHED INTO A SIGN POST, RAN OFF OF THE ROADWAY, AND ENDED UP IN A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A BRUISED LOWER BACK, SEVERAL SCRAPES AND CONTUSIONS, AND A SLIGHT BURN TO THE LEFT ARM FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. AUTONATION NISSAN MARIETTA (925 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6081) WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *DT*JB
NHTSA ODI #11182486
18,000 miles · Dec 12, 2018
Service Brakes
I'VE HAD TO FIX MY BRAKES 3 TIMES AND IT'S ONLY BEEN A YEAR, TO TO MENTION I'M STILL HEARING A SCRATCHING SOUNDS WHEN I BRAKE. SO THERE'S OBVIOUSLY SOMETHING WRONG WITH SOMETHING ELSE AND I SHOULDN'T BE COMING OUT OF POCKET THIS MUCH FOR BRAKES.
NHTSA ODI #11160945
3,000 miles · Nov 3, 2017
Air BagsSeat BeltsService BrakesCrash
I PURCHASED MY 2017 NISSAN VERSA IN SEPTEMBER 11TH, 2017. WITHIN 2 WEEKS, I BEGAN HAVING BRAKE ISSUES. THE CAR WOULD SCREECH WHEN SLOWING DOWN AND MAKE ALMOST A GRINDING SOUND WHEN MAKING A HARD BRAKE. I TOOK IT TO THE DEALER WHO I PURCHASED THE CAR FROM (ABC NISSAN) AND THEY TWICE REFUSED TO FIX IT. THAN I DROVE ACROSS TOWN TO …
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I PURCHASED MY 2017 NISSAN VERSA IN SEPTEMBER 11TH, 2017. WITHIN 2 WEEKS, I BEGAN HAVING BRAKE ISSUES. THE CAR WOULD SCREECH WHEN SLOWING DOWN AND MAKE ALMOST A GRINDING SOUND WHEN MAKING A HARD BRAKE. I TOOK IT TO THE DEALER WHO I PURCHASED THE CAR FROM (ABC NISSAN) AND THEY TWICE REFUSED TO FIX IT. THAN I DROVE ACROSS TOWN TO ANOTHER DEALER (MIDWAY NISSAN) WHO ADMITTED THAT IT WAS A KNOWN DEFECT AND SAID IT SIMPLY NEEDED MORE GREASE. ABOUT A WEEK AFTER BEING FIXED, THE PROBLEM CONTINUED. TWO WEEKS LATER, I WAS ON THE FREEWAY AND ATTEMPTING TO SLOW DOWN TO STOPPED TRAFFIC WHEN THE BRAKES LOCKED UP AND WOULD NOT ALLOW ME TO STOP. I ATTEMPTED TO STEER IN THE DIRECTION OF THE SIDE LANE, BUT WAS UNABLE TO AVOID THE COLLISION WITH THE CAR IN FRONT OF ME. THE AIRBAGS IMMEDIATELY DEPLOYED AND ALTHOUGH NO SERIOUS INJURIES OCCURRED, I FOUND THAT SOME PAPERS I HAD IN THE CAR HAD SOMEHOW BEEN TORN. ALTHOUGH I WAS WEARING A SEAT BELT, MY SEAT BELT WAS NOWHERE TO BE FOUND. I AM GLAD I AM ALIVE AND I AM THANKFUL THAT I WAS NOT INJURED (OTHER THAN VERY MINOR KNEE INJURY) BUT I FEEL THAT BOTH THE BRAKES AND THE AIR BAGS PRESENT SIGNIFICANT SAFETY CONCERNS. PREVIOUS YEARS OF NISSANS HAVE BEEN RECALLED FOR THE BRAKE ISSUES. MY CAR ONLY HAD 24 MILES WHEN I PURCHASED THE CAR AND THE BRAKES LOCKED UP AND FAILED AT 3,000 MILES.
NHTSA ODI #11042837
4,000 miles · Sep 27, 2017
Service Brakes
2017 NISSAN VERSA SEDAN FWD. BRAKES ARE GOING TO FLOOR WHEN PEDAL IS PRESSED. IT SLOWLY FLOATS TO THE FLOOR BUT IS NOT A REPRODUCIBLE ACT EVERY TIME. SEEMS THE MASTER BRAKE CYLINDER COULD HAVE A POROUS SIDE WALL? WILL TAKE TO DEALER TO EVALUATE AND POSSIBLE REPLACEMENT ON WARRANTY SINCE 4000 MILES ON CAR.
NHTSA ODI #11030255
12,000 miles · Aug 29, 2017
Air BagsSeat BeltsService BrakesCrashInjury
TL* THE CONTACT OWNED A 2017 NISSAN VERSA. WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CHAIN REACTION CRASH. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED T…
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TL* THE CONTACT OWNED A 2017 NISSAN VERSA. WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CHAIN REACTION CRASH. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO FUNCTION AS INTENDED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED CHEST AND FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. ..UPDATED 09/11/17 *BF ...UPDATED 10/19/17 *BF *JS *CN
NHTSA ODI #11020309
Official recalls
3Aug 21, 2018
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Consequence & remedy
Consequence: If the vehicle stalls, it can increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Apr 26, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2017 Versa, and Versa Note vehicles. The ring plate that secures the air bag cushion to the passenger frontal air bag assembly may fail, possibly causing the air bag to deploy improperly in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, if the passenger frontal air bag does not deploy as intended, it can increase the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began June 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Oct 11, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2017 Versa vehicles manufactured August 1, 2016, to August 16, 2016. A seam in the fabric section of the side curtain air bags may tear during side curtain air bag deployment, potentially affecting the performance of the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation", and number 214, "Side Impact Protection."
Consequence & remedy
Consequence: In the event of a crash necessitating side curtain air bag deployment, if the side curtain air bags do not deploy as intended there would be an increased risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the left and right side curtain air bags, free of charge. The recall began on December 2, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.