NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
29 reports32,900 miles · Sep 6, 2019
Steering
SUDDEN LOSS OF POWER STEERING CONTROL ON 2016 NISSAN VERSA NOTE WHILE VEHICLE IN MOTION ON CITY STREET (QUEENS, NY) THANKFULLY, WE WERE ABLE TO AVOID COLLISION WITH A STEERING WHEEL THAT WAS EXTREMELY DIFFICULT TO TURN. NO PREVIOUS ISSUES. P/S LIGHT APPEARED ON DASHBOARD SYSTEM INDICATING ISSUE WITH POWER STEERING. THE VEHICLE H…
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SUDDEN LOSS OF POWER STEERING CONTROL ON 2016 NISSAN VERSA NOTE WHILE VEHICLE IN MOTION ON CITY STREET (QUEENS, NY) THANKFULLY, WE WERE ABLE TO AVOID COLLISION WITH A STEERING WHEEL THAT WAS EXTREMELY DIFFICULT TO TURN. NO PREVIOUS ISSUES. P/S LIGHT APPEARED ON DASHBOARD SYSTEM INDICATING ISSUE WITH POWER STEERING. THE VEHICLE HAS LESS THAN 33K MILES. DEALER STATES THAT STEERING MOTOR REQUIRES REPLACEMENT. HOWEVER, THEY ALSO STATE THAT NISSAN CORPORATE ALSO REQUIRES REPLACEMENT OF THE ENTIRE STEERING SYSTEM AS THE MOTOR IS NOT SOLD SEPARATELY. REPAIR ESTIMATED AT $4200 PLUS TAX.
NHTSA ODI #11253582
11,500 miles · Sep 3, 2019
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2016 NISSAN VERSA NOTE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:…
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TL* THE CONTACT OWNS A 2016 NISSAN VERSA NOTE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V507000 (VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU TO HAVE THE VEHICLE REPLACED DUE TO THE FAILURES. THE VEHICLE WAS REPLACED; HOWEVER, THE REPLACEMENT VEHICLE ALSO EXPERIENCED SIMILAR FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO NISSAN OF QUEENS (LOCATED AT 93-25 ROCKAWAY BLVD, OZONE PARK, NY 11417, (718) 835-8300) TO BE INSPECTED, BUT NO FAULT CODES WERE FOUND. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 11,500. *TP *PM
NHTSA ODI #11252896
Mileage unknown · Aug 15, 2019
Unknown Or Other
I LEFT MY CAR PARKED IN FRONT ON MY HOUSE FOR A WHOLE WEEK, AS I LEFT FOR VACATION. CAME BACK AND NOW MY CAR KEY GET STUCK IN THE IGNITION.
NHTSA ODI #11244270
Mileage unknown · Jan 21, 2019
Unknown Or Other
DURING COLDER WEATHER, AS THE CAR IS MOVING, AIR COMES IN THROUGH THE BOTTOM SEAM OF THE BACKSEAT AND THROUGH THE EDGES OF BOTH REAR DOORS. THE WEATHER STRIPPING AROUND THESE PARTS IS INADEQUATE. THIS INFLOW OF AIR CAUSES ALL WINDOWS TO FOG UP AND CONDENSATE, WHICH THE DEFROSTER IS UNABLE TO CONTEND WITH. WATER LITERALLY DRIPS D…
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DURING COLDER WEATHER, AS THE CAR IS MOVING, AIR COMES IN THROUGH THE BOTTOM SEAM OF THE BACKSEAT AND THROUGH THE EDGES OF BOTH REAR DOORS. THE WEATHER STRIPPING AROUND THESE PARTS IS INADEQUATE. THIS INFLOW OF AIR CAUSES ALL WINDOWS TO FOG UP AND CONDENSATE, WHICH THE DEFROSTER IS UNABLE TO CONTEND WITH. WATER LITERALLY DRIPS DOWN THE WINDOWS AND MAKES IT HAZARDOUS FOR THE DRIVER BECAUSE THEY CAN'T USE THEIR MIRRORS TO NAVIGATE AND ARE WIPING THE WINSHIELD SO THEY CAN SEE THE ROAD IN FRONT OF THEM.
NHTSA ODI #11171120
Mileage unknown · Aug 22, 2018
Air Bags
HAVE BEEN TO CLASSIC NISSAN IN STATESVILLE NC 4 TIMES FOR AIR BAGS, HAVE CHANGED 1 ON LEFT SIDE. HAS NOW COME BACK ON AND THE DEALS SAYS THEY HAVE TO SEE LIGHT ON. NISSAN SAYS THEY ARE NOT RESPONSIBLE AND THEY DID NOT KNOW THE CAR AIRBAGS WAS UNDER RECALL WHEN THEY SOLD CAR, EVEN THOUGH I ASK THE SALES WOMEN. MOVING IN PARKING I…
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HAVE BEEN TO CLASSIC NISSAN IN STATESVILLE NC 4 TIMES FOR AIR BAGS, HAVE CHANGED 1 ON LEFT SIDE. HAS NOW COME BACK ON AND THE DEALS SAYS THEY HAVE TO SEE LIGHT ON. NISSAN SAYS THEY ARE NOT RESPONSIBLE AND THEY DID NOT KNOW THE CAR AIRBAGS WAS UNDER RECALL WHEN THEY SOLD CAR, EVEN THOUGH I ASK THE SALES WOMEN. MOVING IN PARKING IT DOES NOT MATTER THE LIGHT BLINKS ON AND OFF, HAVE VIDEO OF IT. HAVE PAPER FROM GETTING FIX.
NHTSA ODI #11121747
1,958 miles · Mar 31, 2018
Service Brakes
WHEN I STEP ON THE BRAKE PEDAL FOR A STREET LIGHT OR ANYWHERE I NEED TO USE THE BREAK, MY CAR MAKES A NOISE SIMILAR TO A LOOSE FAN, AND ONCE I RELEASE THE BRAKE THE NOISE STOPS.
NHTSA ODI #11082292
12,000 miles · Nov 12, 2017
Exterior LightingUnknown Or Other
UNKNOWN AT A STOP, WHEN THE A/C KICKS ON, I HEAR A VERY AUDIBLE RATTLING NOISE COMING FROM SOMEWHERE BETWEEN THE ENGINE AND THE TRANSMISSION. WHENEVER I AM STARTING OFF, FOR EXAMPLE, GOING DOWN MY STREET, I CAN HEAR A VERY AUDIBLE, YET DIFFERENT, RATTLING NOISE COMING FROM SOMEWHERE BEHIND THE GLOVE BOX. I THOUGHT THAT NOISE WA…
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UNKNOWN AT A STOP, WHEN THE A/C KICKS ON, I HEAR A VERY AUDIBLE RATTLING NOISE COMING FROM SOMEWHERE BETWEEN THE ENGINE AND THE TRANSMISSION. WHENEVER I AM STARTING OFF, FOR EXAMPLE, GOING DOWN MY STREET, I CAN HEAR A VERY AUDIBLE, YET DIFFERENT, RATTLING NOISE COMING FROM SOMEWHERE BEHIND THE GLOVE BOX. I THOUGHT THAT NOISE WAS SOMETHING I HAD IN THE GLOVE BOX, BUT I ALREADY TRIED EMPTYING ALL OF THE COMPARTMENTS AND DRIVING AND IT STILL MADE THAT NOISE, WHICH TELL ME THAT IT MUST BE SOMETHING JUST BEHIND THE GLOVE BOX INSIDE THE DASH. THE ELECTROLUMINESCENT LIGHTS FOR THE INSTRUMENT PANEL ARE ALREADY BEGINNING TO FADE OUT IN SOME PLACES. THESE PROBLEMS BEGAN AT 12K, 15K, AND 17K MILES RESPECTIVELY. I HAVE MENTIONED THESE PROBLEMS AT 2 DIFFERENT NISSAN DEALERSHIP SERVICE DEPARTMENTS 4 INDIVIDUAL TIMES AND THE ONLY RESPONSE I GET IS THAT IT WILL BE AROUND $250 TO CHECK AND SEE WHAT THE PROBLEM IS AND THAT THE WARRANTY PROBABLY WILL NOT COVER THE REPAIRS. THE VEHICLE HAS 33K MILES CURRENTLY AND I WILL BE TRYING ONE MORE TIME TO HAVE THE ISSUES RESOLVED AT THE 35K MILE SERVICE BEFORE THE WARRANTY EXPIRES AT 36K. I AM AFRAID THAT THE INSTRUMENT PANEL LIGHTS MAY GO OUT AT NIGHT AND I WON'T BE ABLE TO READ THE SPEEDOMETER. AS FAR AS THE RATTLING NOISES GO THAT I AND OTHERS ARE HEARING IS QUESTIONABLE. WHATEVER IS RATTLING COULD EVENTUALLY BREAK AND CAUSE A VERY SERIOUS ACCIDENT AND INJURE/ KILL ONE OF ME OR MY PASSENGERS. I CANNOT REMEMBER THE EXACT DAY THESE PROBLEMS BEGAN BUT I'M SURE IT WAS SOMETIME BETWEEN OCT 1, 2016 AND DECEMBER 31, 2016
NHTSA ODI #11045428
1,125 miles · Mar 7, 2017
Service BrakesCrash
ON DECEMBER 12, 2016, BUY THE NISSAN VERSA NOTE, ON JANUARY 7 2017 2.30 PM, CRASH AT 30 OR 35 MPH, BRAKE, BUT ONLY WHEN I HIT THE OTHER CAR, ON FEBRUARY 28 I CRASH AGAIN IN FULL STOP 8 AM TO 20MPH, HABOA LOT OF TRAFFIC AND I HAD A CAR OF SEPARATION, THEY ALL ADVANCE AND BRAKE SUDDENLY, NO ONE CRASHED, ONLY ME THAT FOR MORE BRAKE…
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ON DECEMBER 12, 2016, BUY THE NISSAN VERSA NOTE, ON JANUARY 7 2017 2.30 PM, CRASH AT 30 OR 35 MPH, BRAKE, BUT ONLY WHEN I HIT THE OTHER CAR, ON FEBRUARY 28 I CRASH AGAIN IN FULL STOP 8 AM TO 20MPH, HABOA LOT OF TRAFFIC AND I HAD A CAR OF SEPARATION, THEY ALL ADVANCE AND BRAKE SUDDENLY, NO ONE CRASHED, ONLY ME THAT FOR MORE BRAKE THAT I PUT NO PAIR UNTIL FINDING THE OTHER, THE SERVICE NISSAN PUERTO RICO SAYS THE BRAKES ARE WELL, BUT ALSO THIS SHOCK AT 20MPH BROKE MASK, CONDENSER, I DOUBLE RADIATOR FOCUS, AS IF IT WERE XE PASTIO. I FEEL MY ENGLISH BECAUSE I HAD TO USE A TRANSLATOR, THANK YOU
NHTSA ODI #10959028
12,400 miles · Jul 17, 2016
Air BagsSeat BeltsCrashInjury
ON 7/13/2016----- MY PASSENGER AND I WERE TRAVELING ON CLEMSON ROAD WHERE THE POSTED SPEED LIMIT IS 45 MPH, ITS A FOUR LANE HIGHWAY WITH NO MEDIAN. A TRUCK DID A U TURN IN FRONT OF A LOT OF TRAFFIC MY VEHICLE STRUCK HIS AT ABOUT 40-43 MPH THOUGH ME AND MY PASSENGER HAD SEAT BELTS ON MY PASSENGER STILL MANAGED TO HIT HIS HEAD ON…
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ON 7/13/2016----- MY PASSENGER AND I WERE TRAVELING ON CLEMSON ROAD WHERE THE POSTED SPEED LIMIT IS 45 MPH, ITS A FOUR LANE HIGHWAY WITH NO MEDIAN. A TRUCK DID A U TURN IN FRONT OF A LOT OF TRAFFIC MY VEHICLE STRUCK HIS AT ABOUT 40-43 MPH THOUGH ME AND MY PASSENGER HAD SEAT BELTS ON MY PASSENGER STILL MANAGED TO HIT HIS HEAD ON THE WINDSHIELD THROUGH THE AIRBAG. MY PASSENGER WAS 5'2 135 POUNDS SO THE SEAT BELT DID FIT PROPERLY AND WAS ALSO BEING WORN PROPERLY, WITH THE LAP BAND SNUG AGAINST HIP ONE AND SHOULDER STRAP FULLY ACROSS CHEST AND LATCH BUCKLED. MY PASSENGER WAS TOOK TO THE HOSPITAL AND WAS EXAMINED FOR INJURIES THAT MAY HAVE OCCURRED FROM THE HEAD TRAUMA OF HITTING THE WIND SHIELD.. WHY DIDN'T THE PASSENGER SEAT BELT KEEP MY PASSENGER FROM HITTING THE WINDSHIELD??? I BELIEVE THAT THE SEAT BELT DIDN'T LOCK IN PLACE LIKE IT SHOULD HAVE ONCE THE BREAKS WERE PRESSED- MY PASSENGER KEPT TRAVELING FORWARD AS THE VEHICLE SLOWED DOWN. NOTE THAT MY PASSENGER WAS HOLDING HIS HEAD ONCE WE EXITED THE VEHICLE!
NHTSA ODI #10885340
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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