2004 Nissan Titan

DT*: THE CONTACT STATED THE VEHICLE'S TRANSMISSION CAME OUT OF THE PARK POSITION AND BEGAN ROLLING WHILE AT THE TOP OF A DRIVEWAY. A CHILD IN THE FRONT PASSENGER SEAT ATTEMPTED TO EXIT THE VEHICLE DURING THE INCIDENT WHICH RESULTED IN THE VEHICLE RUNNING OVER THE CHILD. THE CHILD WAS TAKEN TO THE HOSPITAL AND SUFFERED CONTUSIONS. THE VEHICLE HIT A TREE AND THE INCIDENT WAS REPORTED TO THE CONTACT'S INSURANCE COMPANY WHO ADVISED THE CONTACT THERE WAS A RECALL, NHTSA CAMPAIGN ID # 04V408000 REGARDING THE POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

THE SEAT BELT RETRACTORS IN THE REAR ARE DEFECTIVE. THEY DO NOT ALLOW FOR MOVEMENT, AND GET TIGHTER AND TIGHTER UNTIL YOU HAVE TO UNBUCKLE (DEFEATING THE PURPOSE OF A SEAT BELT) AND READJUST. SEE THE OTHER IDENTICAL COMPLAINTS ON THIS SITE FOR DETAILS. MY PROBLEM IS JUST AS THEY DESCRIBE. IN DEALING WITH THE NISSAN DEALER, THEY FIRST SAID THEY COULD NOT DUPLICATE THE PROBLEM. I TOOK THE SERVICE WRITER TO THE VEHICLE, AND DEMONSTRATED THE PROBLEM FOR HIM. HE THEN REPLIED "OH THAT PROBLEM (I HAD MADE THE PROBLEM PERFECTLY CLEAR WHEN I TOOK IT IN), WELL, THEY ALL DO THAT. WE HAD ANOTHER CUSTOMER COMPLAIN, AND WE CHECKED AN 06 MODEL, AND THEY WORK THE SAME WAY". ALL THAT MEANS IS THAT 04 AND 06 ARE DEFECTIVE, AND PROBABLY THE 05 AS WELL. I HAVE HAD THE TRUCK IN TO SERVICE THIS ISSUE THREE TIMES, ALWAYS WITH THE SAME RESULT: DENIAL THAT THE PROBLEM EXISTS, AND THEN ACKNOWLEDGEMENT THAT "THEY ALL DO THAT" (AND IMPLYING THAT THEY CAN'T FIX IT SINCE "THEY ALL DO THAT"). YESTERDAY A SERVICE WRITER ADMITTED NISSAN WAS AWARE, WORKING ON A FIX, BUT DIDN'T HAVE ONE YET. 800-NISSAN1 DENIES THAT ANY DEFECT INVESTIGATION (OR SOLUTION) IS UNDER WAY ON THIS PROBLEM. SOMEONE IS NOT BEING HONEST. THE FOLLOWING SEEMS CLEAR FROM MY EXPERIENCE AND THE OTHER COMPLAINTS ON THIS SITE: 1) THE DEFECT EXISTS, 2) NISSAN HAS FAILED TO ACKNOWLEDGE IT'S EXISTENCE, AND 3) NISSAN HAS NOT ADDRESSED THE ISSUE (THEY ARE STILL PRODUCING VEHICLES WITH THE SAME DEFECT. I INVITE THE NHTSA INVESTIGATOR TO CONTACT ME, VIEW MY VEHICLE TO CONFIRM THE EXISTANCE OF THIS SERIOUS PROBLEM. FOR THAT MATTER, VIEW ANY NISSAN TITAN CREW CAB (IN NISSAN'S OWN WORDS: "THEY ALL DO THAT", EVEN THE 06'S). TWO QUESTIONS REMAIN: 1) WHY, ACCORDING TO 800-NISSAN1 (NISSAN WARRANTY CENTER), IS THERE NO INVESTIGATION UNDER WAY OF THIS IMPORTANT SAFETY DEFECT, AND 2) MORE IMPORTANTLY, WHY THE NHTSA SITE DOES NOT LIST THIS IMPORTANT SAFETY DEFECT UNDER THE LIST OF INVESTIGATIONS PRESENTLY UNDERWAY?