2022 Nissan Sentra

On [XXX] my son [XXX] took the Nissan Sentra in for service at Coggin Nissan for a routine oil change. My son told me before I made the appointment for service that he thought that some of his fluids may be low because the steering felt weird. I requested that the steering and other fluids be checked as well as the tire pressure. After the service on the Sentra was completed service we were provided with their recommendation for additional services. They listed that the all four tires were worn and needed to be replaced which I thought was odd. They also recommended an alignment and replacing the brakes pads. There was no mention of any other services being required or any mention of a recall. Before leaving I asked the gentleman at the counter if the fluids and tire pressure had been checked and he said they were and that they do a multi point inspection on all vehicles being serviced. I also mentioned to the gentleman that my son was still having problems with his battery, and it was brand new. The gentleman stated that the batteries are not made the same as they used to be and don’t last us long. On Saturday [XXX], just a few days after having the car serviced my son [XXX] was taking his girlfriend home at around 10:30 pm and was driving on [XXX] before getting on [XXX]. He was having issues with his steering and was unable to steer, losing control but was somehow able to pull in to the parking lot of a bank. He hit a curb or something, the tire blew out and he doesn't think he hit anything else but the front bottom front piece on car was hanging and had to be removed. There was also some other damage near tire. I thank God that he hadn't gotten on the highway when this occurred otherwise this could’ve been a lot worse and lives could have been lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tire rod recall. My vehicle has been vibrating and there is a knocking sound coming from under the car for over 1 year. Vehicle was inspected by Nissan dealership who notified me there was no vibration during test drive. Dealership says that the tire rod was not bent, so they could not replace the tire rod. Nissan closed the recall on my vehicle however, vibration/knocking sound continue. I contacted Nissan consumer affairs and was notified that they could not replace the tire rod and that the case for my vehicle could not be reopened even if I get a second opinion.

The contact owns a 2022 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's fiancée owns a 2022 Nissan Sentra. The contact stated while driving at various speeds and turning the steering wheel, the front end of the vehicle made an abnormal clicking sound. The contact stated that the failure had been recurring increasingly, and the front end of the vehicle was making an abnormally loud knocking sound while turning the steering wheel. The contact became aware of that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering), which he related to the failure; however, the part to do the recall repair was not yet available. The dealer was notified of the failure and informed the contact that he would be charged a fee for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to stop driving the vehicle and to obtain a rental vehicle. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

While driving down the highway, the steering wheel moves slightly, almost feels like I am slipping on ice. The steering wheel gives play at that movement, you have to jerk the wheel back to keep the car driving straight. I have 13, 500 miles on the car. It just started about 2 weeks ago. I called the dealer for an inspection, they tell me no recalls on car and its my imagination. I do not want to get a high invoice for them to check this out.

While driving on the expressway the steering wheel moves slightly and feels like it is slipping. With both hands on the wheel it feels like it gives and has some play in the wheel. Happens when Driving a steady pace and all of a sudden there is movement in the wheel. Coincidentally there is a shudder in the front end around the same time, almost feels like something is slipping or about to give out.