2022 Nissan Sentra

On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.

The contact owns a 2022 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

This recall was opened a year ago! Aug 15,2023 Manufacturer Recall NumberR23B3 NHTSA Recall Number23V-581 Recall StatusRecall Incomplete, remedy not yet available Nissan, the manufacturer, has failed or is unable to remedy this safety recall for the vehicle in a timely manner. For something that is simple to reproduce they should have a replacement TIE ROD END now. And I cannot remove my Sentra from your list/database if I replace the part myself or my mechanic. Why is that? Since NISSAN is not able or unwilling to make a replacement, Please remove my VIN from your recall list for this item: 23V-581. Thank you.

The contact owns a 2022 Nissan Sentra. The contact stated while having maintenance performed on the vehicle, it was diagnosed and determined that the tie rod was a dent. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The contact owns a 2022 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the steering wheel was not aligned. Additionally, while making left or right turns, the contact stated that she observed a loud popping noise coming from the front right of the vehicle. Additionally, the contact stated that while driving 60 MPH or faster, the vehicle began vibrating. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed an alignment and the rack and pinion needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to another dealer where the vehicle needed an alignment, and the motor mounts and two unspecified tires needed to be rotated. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 13,000.

To Whom It May Concern, I am writing to express my deep concern regarding the ongoing safety issue with the 2022 Nissan Sentra, NHTSA Recall Number 23V-581. This recall, which has been open since August 2023, poses a significant safety risk to drivers and other vehicles on the road and their passengers. What is particularly concerning is that similar issues were reported in the 2021 Nissan Sentra models, indicating that this problem has been persistent and ongoing. Despite this, no estimate for a remedy has been provided, leaving affected vehicle owners in a state of uncertainty and potential danger. Furthermore, the fact that the 2024 version of the Nissan Sentra is already in sales without any reported similar problem suggests that Nissan has found a solution for the new versions. This raises questions about why no action has been taken to address this critical safety issue in previous models. It is imperative that Nissan takes immediate action to rectify this issue for the 2022 Nissan Sentra models. Owners should not have to wait any longer for a solution, especially when the safety of themselves and others is at stake. The apparent lack of commitment by Nissan to address this issue promptly and effectively is deeply concerning and must be rectified without delay. I urge the National Highway Traffic Safety Administration (NHTSA) to request a deadline commitment by Nissan on finding a solution to provide a safety remedy as soon as possible. The safety of drivers must always be the top priority.