2000 Nissan Sentra

CONSUMER RECEIVED NHTSA RECALL 03V084000 CONCERNING DEBRIS/ FIRE. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER REPAIRS WERE DONE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE FIRST TIME DEALE RREPLACED THE CATALYTIC CONVERTER. THE SECOND TIME THEY REPLACED THE ENGINE, AND THE THIRD TIME DEALER REPLACED BOTH, THE CATALYTIC CONVERTER AND ENGINE. *AK

NISSAN DEALERSHIP SERVICE DIAGNOSED AIR FLOW METER FAILURE - ENGINE LIGHT ON P0171 B1 FUEL LEAN. EVENT HAPPENED AT SAME TIME AS WHEN THE CRANK SENSOR AND ECM CASE RECALL WORK DONE EXCEPT DEALERSHIP CLAIMS SEPARATE - NOT PART OF COVERED RECALL WORK. AUTO ONLY HAS 64,889 MILES AND DEALERSHIP CLAIMS ENGINE TROUBLE AND REPAIR OVER $600. NISSAN DEALERSHIP STATED TOYOTA SLAES DEALERSHIP SHOULD HAVE NOTICED THIS DURING CLAIMED 160 POINT INSPECTION, AS COULD NOT HAVE HAPPENDED IN SHORT TIME OF MY OWNERSHIP. TOYOTA DEALERSHIP WHO SOLD IT ALSO DID NOT REPAIR OR DISCLOSE WHEEL RECALL AND OWNER, IN JUST ONE YEAR OF OWNERSHIP, HAD TO REPLACE THREE FLAT/DAMAGED AND IRREPAIRABLE TIRES AS A RESULT, OUT-OF-POCKET. NOW FOR NISSAN TO DIAGNOSE ENGINE AIR FLOW METER FAILURE AT SAME TIME AS OTHER ENGINE RECALLS IS JUST TOO IRONIC TIMING. BELIEVE SHOULD BE PART OF THESE SAME RELATED OR ANOTHER RECALL.*AK

CHECK ENGINE LIGHT REPEATEDLY ON SINCE 2002 THROUGH EVERY RECALL HAS BEEN FIXED AND NOW A MASS AIR FLOW SENSOR NEEDS TO BE REPLACED FOR A LOT OF MONEY WITH NO PROOF THIS WAS NOT THE ORIGINAL PROBLEM WHILE THE CAR WAS UNDER WARRANTY. HAVE BROUGHT IT IN AGAIN FOR THIS LIGHT BACK IN JAN. AND IT IS STILL NOT FIXED BECAUSE AT FIRST THEY SAID IT WAS THE RECALL AND THAT DIDN'T WORK AGAIN AND THEN THEY FORGOT TO ORDER THE PART WHILE MY CAR WAS THERE. NISSAN CONSUMER AFFAIRS WAS ALSO RUDE AND NOT HELPFUL WITH THIS.*AK

VEHICLE SHUT OFF COMPLETELY AND WITHOUT PRIOR WARNING WHILE TRAVELING ON THE HIGHWAY. THIS PROBLEM OCCURRED ON SEVERAL OCCASIONS. DEALER WAS AWARE OF THE PROBLEM. SEVERAL REPAIR ATTEMPTS WERE MADE BUT NONE OF THEM WERE SUCCESSFUL. *AK NOISE CAME FROM THE RIGHT WHEEL AREA WHILE DRIVING. THE DEALER REPLACED ALL WHEELS PER A SAFETY CAMPAIGN. THE INSIDE DOOR HANDLE WAS LOOSE. THE DEALER REPLACED THE DOOR PAD BUT THAT DIDN'T REMEDY THE PROBLEM. THE REAR PASSENGER SIDE BUMPER WAS LOOSE. THE DEALER SECURED IT. THE RADIO WAS INOPERATIVE. THE DEALER SPECIAL ORDER A NEW RADIO. THE RIGHT FRONT WINDOW WAS INOPERATIVE FROM THE MAIN SWITCH. *PH *NLM

I AM THE NATIONAL TECHNICAL ADVISOR FOR JIFFY LUBE INTERNATIONAL AND I WOULD LIKE TO FILE A DEFECT CONCERN REGARDING ENGINE OIL LEVEL DIPSTICK FAILURES. SINCE NOVEMBER 2002 TO PRESENT, JIFFY LUBE INTERNATIONAL HAS SERVICED APPROXIMATELY 13 (TO CURRENT COUNT-POSSIBLY MORE-CURRENTLY RESEARCHING FOR EXACT NUMBER) 2000-2001 NISSAN SENTRAS W/1.8L ENGINES RANGING FROM 23,000 - 55,000 MILES IN WHICH THE ENGINE OIL LEVEL DIPSTICK HANDLE BECAME SEPERATED FROM THE METAL INDICATOR INSIDE THE TUBE(AS DESCRIBED IN COMPLAINT#10010803 & 10023403). THIS HAPPENS ON INITIAL REMOVAL OF THE DIPSTICK PRIOR TO SERVICING. SOME OF THE VEHICLES WERE EVEN 1ST TIME CUSTOMERS TO OUR SERVICE CENTERS. THERE ARE ALSO CLAIMS THAT I DO NOT HAVE ACCOUNTED FOR BECAUSE THE STORES ARE FRANCHISE OWNED AND THEY HANDLE THERE OWN CLAIMS. I DO HAVE ALL THE CUSTOMERS PERSONAL & VEHICLE INFORMATION IF YOU WOULD LIKE TO HAVE IT TO INVESTIGATE. THE DEALERS THAT I HAVE TALKED WITH STATE THAT THEY ARE UNWARE OF ANY CONCERNS OF THIS NATURE BUT ARE QUICK TO PROPOSE A REPAIR BILL OF $200-300.00 DOLLARES EVERYTIME THIS HAPPENS. I WOULD LIKE SOMEONE FROM NHTSA TO INVESTIGATE AND CONSULT WITH NISSAN ON WHAT THERE TAKE IS ON THIS MATTER AND TO SEE IF THEY MAY ISSUE A RECALL TO WHERE JIFFY LUBE INTERNATIONAL COULD RECOUPE SOME OF THERE LOSSES, FINANCIALLY AND FROM A CUSTOMER STANDPOINT. PLEASE ADVISE IF I CAN OFFER ANYMORE INFORMATION REGARDING THIS MATTER. I APPRECIATE YOUR CONCERN AND LOOK FORWARD TO YOUR RESPONSE. RICKY JACKSON JLI NATIONAL TECHNICAL SERVICE ADVISOR JIFFY LUBE INTERNATIONAL, INC. A SUBSIDIARY OF SHELL OIL COMPANY TEL: (713)546-4205 FAX: (713)217-3083 EMAIL: RICHARD.JACKSON@PZLQS.COM . *AK