NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
21 reportsClear category filterMileage unknown · Nov 18, 2025
Electrical SystemEngineUnknown Or Other
Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain s…
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Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.
NHTSA ODI #11700035
Mileage unknown · Oct 21, 2025
Electrical SystemEngineFuel/propulsion System
On oct 17,2025. While driving 35 mph on my to drop off my niece to her doctor appointment. My new 2024 Nissan rogue started to shake and engine light started to blank and cut off power and stopped on the road. Putting our lives at risk for accident on the road. Error Code : P2563 and P2565. I took it to the Dealership Antwer…
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On oct 17,2025. While driving 35 mph on my to drop off my niece to her doctor appointment. My new 2024 Nissan rogue started to shake and engine light started to blank and cut off power and stopped on the road. Putting our lives at risk for accident on the road. Error Code : P2563 and P2565. I took it to the Dealership Antwerpen Nissan in clarksville, MD. Were I purchased the car brand new in 2024. The system check showed that Nissan Turbo had failed a defective safety recall and I need a New engine for my car after less then 1 year. The dealership would not honor this dangerous safety recall issue from Nissan has on the Turbo engine as there is a active recall on 2022 - 2024 Nissan rogue on the VC- Turbo Engine. Nissan and Antwerpen Nissan have not given me any help to fix this defective turbo engine that is putting a lot of drivers like myself at safety risk for a accident on the road. I would like to file a complaint in this matter to get it resolved and fixed on my 2024 Nissan rogue SV with a new Turbo . To fix the defective recall VC- Turbo from Nissan. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11694780
Mileage unknown · Sep 14, 2025
Electrical System
Left side IVI system intermittent, yes. Unable to communicate handsfree or if in an emergency situation contact onboard 911 systems. Yes, the problem has been recreated twice with dealership and four videos of outages were submitted to dealership. Yes, the manufacturer inspected and called it needing a software push from Nissan.…
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Left side IVI system intermittent, yes. Unable to communicate handsfree or if in an emergency situation contact onboard 911 systems. Yes, the problem has been recreated twice with dealership and four videos of outages were submitted to dealership. Yes, the manufacturer inspected and called it needing a software push from Nissan. No software update is not available couldn’t be determined when fix was available. No, warnings were available before outage occurred. The vehicle only has 6600 miles and is a year and 3 months old. I am the first owner, the first appearance occurred after the software update of the recall on backup cameras by NHTSA.
NHTSA ODI #11687217
Mileage unknown · Sep 4, 2025
Electrical SystemEnginePower Train
Engine started smoking, burning smell, exhaust smoking, stopped working, won't drive anymore, won't start , if do get it started it idles high then crashes. No warning lights. Coolant isn't leaking but it's using all reserve coolant. No longer drivable.
NHTSA ODI #11685116
Mileage unknown · Jul 21, 2025
Air BagsElectrical SystemUnknown Or Other
The Body Control Module System goes to sleep intermittently. Nissan reports that it is a manufacturer error but Nissan has 0 fixes or recommendations. They refuse to buy the car back. The BCM system is a safety hazard as my lights don't always come on and it is interconnected with other systems including the air bag system and s…
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The Body Control Module System goes to sleep intermittently. Nissan reports that it is a manufacturer error but Nissan has 0 fixes or recommendations. They refuse to buy the car back. The BCM system is a safety hazard as my lights don't always come on and it is interconnected with other systems including the air bag system and safety restraint system. This is a huge concern to me as I don't want to have to worry if my restraints or air bags will work when needed. Also, I have had other issues related to infotainment system. It is a brand new vehicle and should not have all these issues causing me to question if I'll be safe. I have video proof of all issues.
NHTSA ODI #11675133
Mileage unknown · Jul 21, 2025
Electrical SystemUnknown Or Other
I have a 2024 Nissan Rogue Platinum with a faulty infotainment system. The screen has not worked since the day I took delivery of the car, the dealership assured me only a simple update would be needed to fix the issue. However, several months and only 3k miles later, I've had the screen replaced on the car. Unfortunately, thi…
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I have a 2024 Nissan Rogue Platinum with a faulty infotainment system. The screen has not worked since the day I took delivery of the car, the dealership assured me only a simple update would be needed to fix the issue. However, several months and only 3k miles later, I've had the screen replaced on the car. Unfortunately, this has not fixed the issue, it still malfunctions. (Photo attached is a month after the replacement) From small pixel, to green lines, and even completely blacking out. The volume stops working, the backup camera done engage, and the touchscreen becomes unresponsive. I have been to the dealership over 5 times for this issues and have contacted Nissan Consumer Affairs multiple times, and yet I still have a faulty infotainment system. I am not sure why this is happening but I know I am not the only one. I was actually referred to fill out this for by someone else also having this issue. I purchased a new car for safety and reliability which have yet to see from this vehicle. Nissan keeps dismissing my concerns, they essentially told me the car is perfectly fine and functioning to standard. But, how can this be safe? I would be safer in a car from the 90's. I feel cheated, lied to, and taken advantage of. And I KNOW I am not the only one, and now just in the USA, but worldwide.
NHTSA ODI #11674950
Mileage unknown · Jul 5, 2025
Electrical SystemEngineUnknown Or Other
Car turned off 2x at various times(not the same day)-took around 5 minutes for car to start Phone doesn’t connect 30% of the time—-have to reconnect in settings At time the doors will not open When trying to send message it repeats the message & then doesn’t send Maps flip between Google maps/safari maps When recentering th…
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Car turned off 2x at various times(not the same day)-took around 5 minutes for car to start Phone doesn’t connect 30% of the time—-have to reconnect in settings At time the doors will not open When trying to send message it repeats the message & then doesn’t send Maps flip between Google maps/safari maps When recentering the car—-the previous settings do not play Camera don’t always alert
NHTSA ODI #11671354
Mileage unknown · Jun 25, 2025
Electrical SystemUnknown Or OtherVehicle Speed Control
*All dash screens have gone totally black with no info being displayed while driving at interstate highway speeds. Displays stayed totally black for about 10 minutes and the came back on. *Steering assist activated without any warning without cruise being turned on causing me problems when trying to change lanes. *With the crui…
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*All dash screens have gone totally black with no info being displayed while driving at interstate highway speeds. Displays stayed totally black for about 10 minutes and the came back on. *Steering assist activated without any warning without cruise being turned on causing me problems when trying to change lanes. *With the cruise control not being selected, the vehicle suddenly started to accelerate until I applied the brakes and slowed the vehicle. *GPS not reliable. On a recent return trip, the system had us locked on a location we were at possibly 8 hours earlier. The GPS never updated as we came home driving thru West Virginia, Delaware, Maryland, Pennsylvania, & finally New Jersey. *Radio constantly displays a message that no receivable stations are available when we select the AM or FM bands, but Satelite radion is available. Although the radio problems are not a safety issue, they are a nuisance when traveling and trying to listen to local stations for road and weather reports. *Recently occurring problem with the cargo door suddenly closing while we are loading/unloading the cargo area. *We have had the vehicle back to the dealership many times for these problems with no resolutions to these recurring problems. We had opened a case#[XXX] with Nissan North America, but it was closed back in mid March2025 when we thought the problems were resolved. The re-occurring problems caused us to open a new case#[XXX] with Nissan North America. We want Nissan to buy back or replace this vehicle since they cannot resolve the stated problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11669253
50,000 miles · Feb 5, 2025
Electrical System
The contact owns a 2024 Nissan Rogue. The contact stated while driving at an undisclosed speed, several unknown warning lights were inadvertently illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the wiring harness had failed due to chewing from rodents and needed to be replaced. The veh…
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The contact owns a 2024 Nissan Rogue. The contact stated while driving at an undisclosed speed, several unknown warning lights were inadvertently illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the wiring harness had failed due to chewing from rodents and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.
NHTSA ODI #11640839
Mileage unknown · Jul 10, 2024
Electrical SystemUnknown Or Other
Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and…
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Since I drove it off the lot, the display screen intermittently and frequently blacks out leaving me with no music, no GPS, no cameras, no hands free phone. Dealership says they can’t fix it, Nissan North America says they can”t fix it. So I just spent over $49,000 for a brand new vehicle under warranty that no one can fix and I can’t rely on. Without cameras, I am not comfortable driving this defective vehicle. The other display doesn’t work accurately either. Outside temperature shows 75 degrees when in reality it’s 91 degrees and it also shows I got 68.6 miles per gallon (ha, ha). So I keep wondering what’s next?
NHTSA ODI #11600817
Official recalls
4Feb 11, 2026
Nissan North America, Inc. (Nissan) is recalling certain 2023-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. Increased temperatures can break down the engine oil, which may cause the engine bearings to seize and become damaged, leading to engine failure.
Consequence & remedy
Consequence: Engine failure can cause a loss of drive power, increasing the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, inspect for diagnostic trouble codes, and test drive the vehicle, free of charge. The dealer may also inspect the oil pan for metal debris, and replace the engine if necessary. Repairs will be performed free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2 and R25E3. This recall expands previous NHTSA recall number 25V437. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Feb 11, 2026
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. The gears in the electronic throttle body assembly may break.
Consequence & remedy
Consequence: Broken throttle body gears can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will reprogram the engine control module (ECM) software and inspect and replace the electronic throttle body assembly as necessary, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2, R25E3 and R25A9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. The gears in the electronic throttle body assembly may break.
Consequence: Broken throttle body gears can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will reprogram the engine control module (ECM) software and inspect and replace the electronic throttle body assembly as necessary, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2, R25E3 and R25A9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Fuel System, Gasoline:fuel Injection System:throttlebody/manifold
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue vehicles equipped with 3-cylinder 1.5L variable compression turbo (VC-Turbo) engines. The gears in the electronic throttle body assembly may break.
Consequence: Broken throttle body gears can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will reprogram the engine control module (ECM) software and inspect and replace the electronic throttle body assembly as necessary, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's numbers for this recall are R25E2, R25E3 and R25A9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Jun 27, 2025
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Consequence & remedy
Consequence: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Oct 3, 2024
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Back Over Prevention
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23023 · Complete Loss Of Motive Power Due To Engine Failure
Opened Dec 13, 2023 · Closed Jul 18, 2025
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.