← New search

2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

What owners actually said

596 reports
18,000 miles · Sep 30, 2019
Unknown Or Other

THERE IS AN ISSUE WITH THE FRONT-END COLLISION SENSOR CAUSING THE VEHICLE TO FALSELY REGISTER AN OBSTRUCTION CAUSING THE VEHICLE TO STOP. ON SEVERAL OCCASIONS I HAD THE SENSOR TRIP GOING AT SPEEDS LOWER THAN 30MPH. NORMALLY IT WAS WHEN THERE WAS A DIP IN THE ROAD OR NEAR RAILROAD TRACKS. MOST RECENTLY I HAD TWO SITUATIONS WHILE …

Read full complaint

THERE IS AN ISSUE WITH THE FRONT-END COLLISION SENSOR CAUSING THE VEHICLE TO FALSELY REGISTER AN OBSTRUCTION CAUSING THE VEHICLE TO STOP. ON SEVERAL OCCASIONS I HAD THE SENSOR TRIP GOING AT SPEEDS LOWER THAN 30MPH. NORMALLY IT WAS WHEN THERE WAS A DIP IN THE ROAD OR NEAR RAILROAD TRACKS. MOST RECENTLY I HAD TWO SITUATIONS WHILE DRIVING ON THE HIGHWAY. THE FIRST WAS ON THE HIGHWAY IN A HILLY AREA (LAKE OF THE OZARKS MO) AND IT WAS RAINING. I RECEIVED SEVERAL ALERTS THAT HE SENSOR COULD NOT DETECT BECAUSE IT WAS OBSTRUCTED. WEN IT DID THIS, THE SPEED OF THE CAR REDUCED, BUT DID NOT STOP AND THE STEERING WHEEL LOCKED FOR A MOMENT. I DISABLED THE SYSTEM TO CONTINUE THE REST OF MY DRIVE. THE ROAD CONDITIONS WERE VERY WE AND I DID NOT WANT TO EXPERIENCE ISSUES. THE SECOND WAS ON THE HIGHWAY, DOING OVER 80MPH IN THE LEFT HAND LANE PASSING THE VEHICLE IN THE RIGHT LANE. AS I CAME DOWN THE HILL THE CAR CAME TO A STOP AND THE STEERING WHEEL LOCKED A THE SAME TIME NOT ALLOWING ME TO CLEAR THE ACTIVE HIGHWAY. I TOOK MY FOOT OFF OF THE ACCELERATOR AND WAS ABLE TO THEN PRESS IT AGAIN AND MOVE INTO THE SHOULDER OF THE ROAD. THE ROAD CONDITIONS WERE DRY THIS TIME (2 DAYS LATER THAN THE PREVIOUS INCIDENT). THANKFULLY THERE WAS NOT A VEHICLE RIGHT BEHIND ME AS THEY WOULD NOT HAVE HAD A REACTION TIME BECAUSE OF COMING DOWN THE HILL. I AGAIN HAD TO DISABLE THE SAFETY SENSOR FEATURE AND DROVE THE REMAINING 10 HOURS OF MY TRIP WITHOUT IT. I CONTACTED THE DEALER ON 9/3 WHEN THEY OPENED AND WAS ADVISED THERE WAS A SAFETY RECALL THAT I SHOULD BRING IT IN BUT WAS NEVER NOTIFIED OF THE RECALL BY NISSAN.

NHTSA ODI #11265259

48,000 miles · Sep 29, 2019
Service Brakes

EMERGENCY BRAKE ENGAGED SUDDENL, IT HAS HAPPENED THERE DIFFERENT TIMES WHILE IN MOTION. TWICE WHILE DRIVING ON THE STREET AND THE LAST TIME PULLING INTO MY GARAGE.

NHTSA ODI #11258794

24,000 miles · Sep 27, 2019
Air BagsCrashInjury

WHEN MAKING A U-TURN ON A CITY STREET MY VEHICLE SUDDENLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A TREE. THE TREE STOPPED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. I GOT A HEAD INJURY AND WENT TO THE ER VIA RESCUE SQUAD. MANY PEOPLE WERE IN THE AREA, LUCKILY NO ONE WAS HIT. ATTACHED ARE SOME PHOTOS OF T…

Read full complaint

WHEN MAKING A U-TURN ON A CITY STREET MY VEHICLE SUDDENLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A TREE. THE TREE STOPPED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. I GOT A HEAD INJURY AND WENT TO THE ER VIA RESCUE SQUAD. MANY PEOPLE WERE IN THE AREA, LUCKILY NO ONE WAS HIT. ATTACHED ARE SOME PHOTOS OF THE DAMAGED VEHICLE.*DT *DT *DT CONSUMER STATED CONTACTED NISSAN AND DESCRIBED TO THEM WHAT HAPPENED. CONSUMER TOLD THE DEALER THAT HE WISHED FOR THEM TO LOOK INTO THE SOFTWARE AND TRY TO FIND THE PROBLEM.*JB CONSUMER STATED THE CAR CRASH OCCURRED ON FRIDAY JULY 26, 2019. THE CAR WAS TOWED BY DENNIS' TOWING & TRANSPORTATION. THEIR ADDRESS IS 13990 WEST LISBON ROAD, BROOKFIELD, WISCONSIN 53005 AND THEIR PHONE NUMBER IS 1-262-781-5022. I REMOVED MY LICENSE PLATES FROM THE NISSAN ROGUE ON TUESDAY JULY 30, 2019 AND THAT WAS THE LAST TIME THAT I SAW THE CAR. IT WAS MY UNDERSTANDING THAT THE CAR WAS BEING TRANSPORTED TO A SALVAGE YARD POSSIBLY SOMEWHERE IN CHICAGO. I DON'T KNOW THAT FOR SURE. IF YOU WERE TO CALL DENNIS' TOWING & TRANSPORTATION THEY MAY BE ABLE TO TELL YOU WHERE THE CAR WAS SHIPPED TO. *JB *DT *TR*JB *TR

NHTSA ODI #11258522

43,000 miles · Sep 24, 2019
Power Train

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILL…

Read full complaint

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILLUMINATED BRIEFLY. ON SEPTEMBER 24, 2019, WHILE DRIVING 42 MPH, THE VEHICLE STOPPED FORCEFULLY ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO M'LADY NISSAN (LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ODI #11257825

62,000 miles · Sep 24, 2019
Unknown Or Other

THE HORN DOESN'T WORK RELIABLY! MANY TIMES IN CRITICAL TRAFFIC SITUATIONS, THE HORN JUST WILL NOT WORK.

NHTSA ODI #11257722

13,000 miles · Sep 18, 2019
Wheels

I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE …

Read full complaint

I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE NEW TIRE I HAD BOUGHT. ON SEPTEMBER 10, 2019 I BROUGHT MY CAR INTO MY NISSAN DEALERSHIP BECAUSE MY TIRE PRESSURE LIGHT WAS ON. I WAS TOLD THAT MY TWO FACTORY TIRES ON MY CAR WERE LEAKING AROUND THE SEAMS. SEEING THAT THIS IS A DANGEROUS SITUATION, I CONTACTED FALKEN TIRE TO LET THEM KNOW THE SITUATION. MY FIRST CALL TO THEM CONCLUDED THAT THEY WOULD COVER ALL CHARGES RELATED TO THE TIRE; THE NEW TIRE AND LABOR COST. WHEN I TOOK MY CAR IN TO GET THOSE TWO TIRES CHANGED, THE GUY HELPING ME CALLED FALKEN TIRE TO MAKE SURE THEY WOULD BE PICKING UP THE BILL AND THEY CLAIMED THEY HAD NOTHING ON FILE REGARDING MY SITUATION. AFTER MULTIPLE CALLS TO FALKEN TIRE I WAS TOLD THAT THEY CANNOT CHANGE OUT MY TIRES BECAUSE THERE IS NO PROOF IN FRONT OF THEM THAT THESE TIRES ARE FAULTY. AFTER 2 BLOWN TIRES AND 2 TIRES LEAKING, THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME UNTIL AN ACTUAL PROBLEM OCCURS. WHO IS GOING TO TAKE RESPONSIBILITY IF AN ACCIDENT OCCURS AND PEOPLE ARE BADLY INJURED? FALKEN TIRE WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TIRES UNTIL SOMEONE DIES FROM THE SITUATION.

NHTSA ODI #11256422

60,000 miles · Sep 18, 2019
Service Brakes

ON TUESDAY, AUG. 27, I DROVE MY ROGUE FROM MY JOB AT THE TIMES-TRIBUNE NEWSPAPER IN SCRANTON, PA ON INTERSTATE 84 EAST TO VISIT MY BROTHER IN BREWSTER N.Y. AFTER I EXITED THE INTERSTATE AND HEADED TOWARD MY BROTHER'S HOUSE, MY ROGUE JUST STOPPED WHILE I WAS DRIVING. THE STOP WAS SHORT, AND LUCKILY THE CAR BEHIND ME WAS NOT THAT …

Read full complaint

ON TUESDAY, AUG. 27, I DROVE MY ROGUE FROM MY JOB AT THE TIMES-TRIBUNE NEWSPAPER IN SCRANTON, PA ON INTERSTATE 84 EAST TO VISIT MY BROTHER IN BREWSTER N.Y. AFTER I EXITED THE INTERSTATE AND HEADED TOWARD MY BROTHER'S HOUSE, MY ROGUE JUST STOPPED WHILE I WAS DRIVING. THE STOP WAS SHORT, AND LUCKILY THE CAR BEHIND ME WAS NOT THAT CLOSE. MY ROGUE THEN CONTINUED TO DRIVE. THERE WAS NOTHING IN FRONT OF ME OR ON THE SIDES TO CAUSE THE AUTOMATIC EMERGENCY BRAKING TO ACTIVATE LIKE THIS. I WAS DRIVING STRAIGHT ON A CITY ROAD. I DID CROSS RAILROAD TRACKS AND IT HAPPENED RIGHT AFTER THAT.. AT THE TIME, I DIDN'T KNOW WHAT TO THINK. I THOUGHT MAYBE THERE WAS SOME KIND OF ELECTRICAL ISSUE. I DIDN'T BRING IT IN BECAUSE IT DROVE FINE AFTER THAT AND DIDN'T RECUR. SINCE THEN, MY ROGUE HAS DRIVEN NORMALLY. IT WASN'T UNTIL YESTERDAY WHEN I SAW ALL THE ARTICLES ABOUT OTHER PEOPLE COMPLAINING ABOUT THEIR ROGUE'S AUTOMATIC EMERGENCY BRAKING STOPPING - JUST LIKE MINE DID - THAT I REALIZED THIS IS WHAT HAPPENED TO ME IN MY ROGUE. I AM SCARED THAT THIS IS GOING TO HAPPEN AGAIN WHILE I'M DRIVING MY CAR AND CAUSE ME TO GET IN AN ACCIDENT. I HAVE NO OTHER MODE OF TRANSPORTATION AND MUST GET TO WORK. MY DAILY COMMUTE IS 45 MINUTES TO AN HOUR EACH WAY. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE. I CANNOT FIND ANY INFORMATION ABOUT HOW TO GET THIS FIXED, AND FRANKLY, I CANNOT AFFORD AN EXPENSIVE REPAIR ON SOMETHING THAT SHOULD NOT BE HAPPENING. I ALSO CANNOT AFFORD TO GET A RENTAL CAR WHILE MY ROGUE GETS FIXED.

NHTSA ODI #11256400

23,262 miles · Sep 18, 2019
Forward Collision Avoidance

TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE…

Read full complaint

TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,262.

NHTSA ODI #11256386

47,000 miles · Sep 18, 2019
SteeringWheelsCrash

I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO…

Read full complaint

I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.

NHTSA ODI #11256335

Mileage unknown · Sep 17, 2019
Exterior Lighting

VERY POOR LIGHTING WHEN USING LOW BEAMS. MAKES DRIVING IN WINTER OR RAINY CONDITIONS DIFFICULT. ALSO NO LIGHT TO SIDES OF VEHICLE IN LOW BEAM MODE MAKES SHARP TURNS ON DARK ROADS ALMOST BLIND. I ALMOST HIT PEDESTRIAN THAT I COULDN'T SEE UNTIL I TURNED TOWARD HIM. DEALER HAS CHECKED VEHICLE AND REPORTED LIGHTS WERE WORKING C…

Read full complaint

VERY POOR LIGHTING WHEN USING LOW BEAMS. MAKES DRIVING IN WINTER OR RAINY CONDITIONS DIFFICULT. ALSO NO LIGHT TO SIDES OF VEHICLE IN LOW BEAM MODE MAKES SHARP TURNS ON DARK ROADS ALMOST BLIND. I ALMOST HIT PEDESTRIAN THAT I COULDN'T SEE UNTIL I TURNED TOWARD HIM. DEALER HAS CHECKED VEHICLE AND REPORTED LIGHTS WERE WORKING CORRECTLY

NHTSA ODI #11256104

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

Go deeper into Nissan Rogue problems