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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

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When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

Steering complaints

23 reports
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121,902 miles · Jul 28, 2026
Service BrakesSteeringSuspension

Component: Suspension: Front: Control Arm: Left Lower Arm Description: While operating the vehicle at approximately 5 mph, the left (drivers' side) front lower control arm suffered a catastrophic structural material failure, snapping completely into two parts by the ball joint without warning. The structural failure caused the…

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Component: Suspension: Front: Control Arm: Left Lower Arm Description: While operating the vehicle at approximately 5 mph, the left (drivers' side) front lower control arm suffered a catastrophic structural material failure, snapping completely into two parts by the ball joint without warning. The structural failure caused the front wheel assembly to collapse outward, ripping the axle out of the transmission and immediately severing steering control and braking. The vehicle immediately pulled to the left and came to a complete stop. The sudden loss of vehicular control created an immediate, severe safety hazard on a public roadway. Considering that 10 minutes prior, the vehicle was traveling at interstate highway speeds; lives were possibly saved by the failure at the point in time it did fail. The left fender was also damaged and blocked, exiting from the driver's side door. There was also damage to the struts as well as damage to the stabilizer bars on the struts. The axle was also disengaged from the transmission as well. Inspection of the failed component reveals a complete cross-sectional fracture of the metal housing, which represents a severe structural manufacturing or metallurgical defect. The failed component and photographic evidence have been preserved for engineering analysis. The AAA Service Center confirmed the issue in the repair invoice and a secondary email from the service center elaborated on the issue. No other representatives have inspected the component since the incident. There were no issues prior to the failure, but the vehicle had to be previously towed on 06/02/2026 due to a battery fuse assembly that was preventing the vehicle immobilizer from disengaging. The tow required skids since the front wheels were locked in place and there was no way to disable them. The tow was provided by AAA on 6/1/26 to my local Nissan Dealership. On 6/2/26 a diagnostic and a multipoint inspection was completed and the fuse assembly was replaced.

NHTSA ODI #11753300

109,000 miles · Feb 13, 2025
Service Brakes, AirSteeringCrashInjury

The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, w…

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The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.

NHTSA ODI #11642560

Mileage unknown · Dec 15, 2024
Electrical SystemEngineSteering

I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having iss…

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I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11630800

Mileage unknown · May 13, 2024
Electrical SystemSteering

Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.

NHTSA ODI #11588559

Mileage unknown · Apr 29, 2023
Fuel/propulsion SystemSteering

On 4-27-2023 With no warning light's or any symptoms of problems, I made a left turn at a busy intersection and upon acceleration of the gas the car felt as if wanted to stall. I had a brief decline in power with a bit of locking of the steering wheel then it jolted forward and ran normal. I'm glad I was only a half mile from ho…

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On 4-27-2023 With no warning light's or any symptoms of problems, I made a left turn at a busy intersection and upon acceleration of the gas the car felt as if wanted to stall. I had a brief decline in power with a bit of locking of the steering wheel then it jolted forward and ran normal. I'm glad I was only a half mile from home to park it safely. On 4-28-2023 I was able to drive it a mile from home without incident to have the oil changed, as well as fuel injectors cleaned and radiator serviced, in hope that it would help with the issue, but it did not. I was able to get it home and as i was about to parallel park I put it in reverse and turned my wheels and it began locking of the wheels on and off. I am blessed to have made it home and not be on the road with my family.

NHTSA ODI #11519547

Mileage unknown · Feb 10, 2023
Electrical SystemEngineSteering

-engine light was on and nissan ran a diagnostic and found the code number p0603 and needs a new ECM -this could cause an accident as the driver can loose control of vehicle at any moment causing the driver and others at high risk -the problem was confirmed by the dealer service center -the engine light was the only indicator a…

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-engine light was on and nissan ran a diagnostic and found the code number p0603 and needs a new ECM -this could cause an accident as the driver can loose control of vehicle at any moment causing the driver and others at high risk -the problem was confirmed by the dealer service center -the engine light was the only indicator and other private car auto body stated the battery needed replacement but nissan ran a diagnostic to find it was the ECM.

NHTSA ODI #11506603

110,000 miles · Dec 20, 2022
Steering

The contact owns a 2017 Nissan Rogue. The contact stated while driving 70 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to pull over and restart the vehicle. The vehicle was taken to the dealer, but no failure was f…

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The contact owns a 2017 Nissan Rogue. The contact stated while driving 70 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to pull over and restart the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 110,000.

NHTSA ODI #11498294

3,414 miles · Dec 22, 2021
Steering

The contact owns a 2017 Nissan Rogue. The contact stated while driving at various speeds, the steering wheel was making a squeaking sound. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was 3,414.

NHTSA ODI #11444719

32,000 miles · Jan 8, 2021
SeatsService BrakesSteering

WHEN DRIVING AND STEERING, TURNING LEFT OR RIGHT, GOING OVER BUMPS IN THE ROAD, TURNING CURVES, THERE IS A CLICKING NOISE IN MY STEERING COLUMN. WHEN I PUT ON BRAKES IT DOES IT ALSO. I AM NOT SURE IF THERE IS SOMETHING INSIDE BROKEN OR LOOSE. I HAVE TAKEN IT TO A NISSAN DEALER AND THEY CAN'T FIND ANYTHING, BUT THEY HEAR THE NO…

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WHEN DRIVING AND STEERING, TURNING LEFT OR RIGHT, GOING OVER BUMPS IN THE ROAD, TURNING CURVES, THERE IS A CLICKING NOISE IN MY STEERING COLUMN. WHEN I PUT ON BRAKES IT DOES IT ALSO. I AM NOT SURE IF THERE IS SOMETHING INSIDE BROKEN OR LOOSE. I HAVE TAKEN IT TO A NISSAN DEALER AND THEY CAN'T FIND ANYTHING, BUT THEY HEAR THE NOISES, THE SERVICE MANAGER EVEN RECORDED THE NOISES. MY SEAT SLIDES ON THE POWER RACKING SYSTEM. MY SEAT WILL SIDE FROM FRONT TO BACK, ONLY A FRACTION, BUT IT ALSO SLIDES OR ROCKS FROM LEFT TO RIGHT. I AM AFRAID THAT THE SEAT WILL COME UNATTACHED IF I AM IN A COLLISION. THE ABS WILL OFTEN MAKE THE FLASHING NOISE AND ATTEMPT TO BRAKE IF IT SEES A SHADOW ON THE ROAD, LIKE A PARKING GARAGE OR TREES OVER A ROAD. I HAVE ASKED THE NISSAN DEALER IN ASHEBORO SEVERAL TIMES AND THEY CAN'T FIND ANY ISSUES WITH THE 3 PROBLEMS THAT I HAVE LISTED. GRANTED I DID NOT PURCHASE FROM THEM, SO THEY REALLY DON'T WANT TO ASSIST ME. I PURCHASED THE EXTRA WARRANTIES, BUMPER TO BUMPER, AND THAT HAS NOT GIVEN ME ANY ASSISTANCE AS WELL. PLEASE HELP. I WANT TO GET RID OF THIS UNFIT CAR BUT I WILL NOT BE ABLE TO BECAUSE OF THE NOISES IT IS MAKING. THIS STARTED AT ABOUT 31,000 AND NOW I HAVE 47,000, NUMEROUS TRIPS TO A DEALER TO NO RESOLVE. I HAVE HAD THE RIGHT- WHEEL, TIRE RODS OR BRAKES SOMETHING REPLACED 3 TIMES, I HAVE HAD A NEW HEATING/AIR, STEERING GROMMET $ 194.00, OUT OF POCKET, BREAK GASKET, $50, AND THESE NOISES THAT ARE SO BAD THAT I CAN'T STAND TO DRIVE THE CAR, FOR OVER 1 YEARS OR SO NOW.

NHTSA ODI #11387152

250 miles · Sep 29, 2020
Air BagsEngineSteering

I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME,…

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I WAS PURCHASED A NISSA VEHICLE FROM WESTON NISSAN AT DEC 2018, AFTER FEW MONTHS NISSAN CORPORATE CALLED ME THAT THEY NEED TO TAKE BACK TO SWITCH TO ANOTHER ONE, ENDS UP I FOUND OUT THE CAR IS NOT ORIGINAL FROM JAPAN IT WAS DEFECTIVE ONE WITH AFTERMARKET AIR BAG, AND ALL WIRES FROM AIR BAG HAS BEEN CUTTING BEFORE THE SOLD TO ME, THE CAR STILL SEATING MY GARAGE WITH NO DRIVING, I WOULD LIKE TO KNOW IF I CAN GET MY MONEY BACK SINCE THIS IS NOT THE ORIGINALS AS WHAT THEY SAID, I M WORRIED TO DRIVE SO I DECIDED NOT TO DRIVE IT, THANKS AGAIN

NHTSA ODI #11361729

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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