← New search

2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

Service Brakes complaints

111 reports
Clear category filter
8,000 miles · Jul 1, 2019
Service BrakesSteeringUnknown Or Other

AT 8000 MILES, I HAD TO HAVE THE RIGHT FRONT STRUT REPLACED, AND NOW I HAVE 23,000 MILES ON IT AND I AM GOING ON MY 4TH STRUT, RIGHT FRONT. A POPPING CLICKING NOISE WHEN I TURN OR BACK UP. DRIVING A 4 HR TRIP, WHILE DRIVING ABOUT 3 HRS, THE AIR CONDITIONING FROZE UP AND STOPPED WORKING. I COULD HEAR THE FAN ON FULL BLAST BUT N…

Read full complaint

AT 8000 MILES, I HAD TO HAVE THE RIGHT FRONT STRUT REPLACED, AND NOW I HAVE 23,000 MILES ON IT AND I AM GOING ON MY 4TH STRUT, RIGHT FRONT. A POPPING CLICKING NOISE WHEN I TURN OR BACK UP. DRIVING A 4 HR TRIP, WHILE DRIVING ABOUT 3 HRS, THE AIR CONDITIONING FROZE UP AND STOPPED WORKING. I COULD HEAR THE FAN ON FULL BLAST BUT NOTHING WAS COMING OUT. I TURNED IT OFF FOR 20 MINUTES AND THEN IT CAME BACK ON WITH COOL AIR. IT IS IN THE SHOP NOW FOR A HEATER/COOLER BOX AND THE 4TH STRUT REPLACEMENT.

NHTSA ODI #11228825

Mileage unknown · Jun 21, 2019
Service Brakes

WHILE DRIVING ABOUT 35 MILES AN HOUR ON AN EMPTY CITY STREET THE EMERGENCY BREAKING SYSTEM KICKED IN AND THE TIRES SCREECHED OUT OF NOWHERE.

NHTSA ODI #11221801

31,000 miles · Jun 19, 2019
Exterior LightingService BrakesUnknown Or Other

BRAKE WARNING LIGHT COMES ON DASHBOARD AND MAKES BEEPING SOUND WHEN BRAKE IS NOT ON, WHILE I'M DRIVING. ITS BEEN LEAKING UNDER THE DASHBOARD BY THE FOOT PEDALS, ALMOST EVERY TIME WE GET A GOOD RAIN SHOWER IN FLORIDA. WHEN I GET IN AFTER A RAIN AND DRIVE, IT PLUS IN ON MY FEET OR THE PASSENGER SIDE.I ASKED THEM TO CHECK IT AND …

Read full complaint

BRAKE WARNING LIGHT COMES ON DASHBOARD AND MAKES BEEPING SOUND WHEN BRAKE IS NOT ON, WHILE I'M DRIVING. ITS BEEN LEAKING UNDER THE DASHBOARD BY THE FOOT PEDALS, ALMOST EVERY TIME WE GET A GOOD RAIN SHOWER IN FLORIDA. WHEN I GET IN AFTER A RAIN AND DRIVE, IT PLUS IN ON MY FEET OR THE PASSENGER SIDE.I ASKED THEM TO CHECK IT AND THEY SAID MY WINDSHIELD IS THE PROBLEM I SHOULD TAKE IT TO MY INSURANCE TO DEAL WITH. THE CAR IS EXTRA LOUD EVEN WHEN WINDOW ARE ALTHO WAY UP. HEADLIGHTS ARE VERY WEAK, YOU CAN BARELY SEE THEM ON THE ROAD AT NIGHT.

NHTSA ODI #11221110

31,000 miles · Jun 12, 2019
Service Brakes

WHILE DRIVING AT HIGHWAY SPEED, THE AEB ACTIVATED FOR NO APPARENT REASON. AFTER RECEIVING A POSTCARD NOTIFICATION FROM NISSAN FOR A "SERVICE" ISSUE A FEW WEEKS LATER, WE HAD THE VEHICLE SERVICED. UNFORTUNATELY, EVEN AFTER THE SERVICE, THE AEB HAS ACTIVATED 2 MORE TIMES. THE VEHICLE WAS MOVING AT A VERY SLOW SPEED IN A CHURCH …

Read full complaint

WHILE DRIVING AT HIGHWAY SPEED, THE AEB ACTIVATED FOR NO APPARENT REASON. AFTER RECEIVING A POSTCARD NOTIFICATION FROM NISSAN FOR A "SERVICE" ISSUE A FEW WEEKS LATER, WE HAD THE VEHICLE SERVICED. UNFORTUNATELY, EVEN AFTER THE SERVICE, THE AEB HAS ACTIVATED 2 MORE TIMES. THE VEHICLE WAS MOVING AT A VERY SLOW SPEED IN A CHURCH PARKING LOT. A PHONE CALL TO NISSAN STATED WE SHOULD BRING THE VEHICLE TO THE DEALER TO AGAIN HAVE IT SERVICED AT THE PREVAILING RATE. THE VEHICLE IS 500 MILES OVER THE WARRANTY SO THERE WOULD BE A CHARGE.

NHTSA ODI #11219467

21,800 miles · May 31, 2019
Service Brakes

I WAS DRIVING ON A PUBLIC ROAD (SPEED LIMIT 45), GOING ABOUT 45 MPH. WHEN I WAS GOING THROUGH AN INTERSECTION AND HAD A GREEN LIGHT, THE EMERGENCY AUTOMATIC BRAKING SYSTEM STARTED ENGAGING, BEEPING FIST. THERE WERE NO CARS IN OR NEAR THE INTERSECTION. AFTER SEVERAL WARNING BEEPS, THE EAB SYSTEM STARTED ENGAGING THE BRAKES, …

Read full complaint

I WAS DRIVING ON A PUBLIC ROAD (SPEED LIMIT 45), GOING ABOUT 45 MPH. WHEN I WAS GOING THROUGH AN INTERSECTION AND HAD A GREEN LIGHT, THE EMERGENCY AUTOMATIC BRAKING SYSTEM STARTED ENGAGING, BEEPING FIST. THERE WERE NO CARS IN OR NEAR THE INTERSECTION. AFTER SEVERAL WARNING BEEPS, THE EAB SYSTEM STARTED ENGAGING THE BRAKES, INDICATING THAT A CRASH WAS IMMINENT. AGAIN, THERE WAS NO CARS NEAR OR BY US. THE BRAKES WERE APPLIED BY THE CAR, AND IT TOOK A MOMENT BEFORE THE BRAKES EASED UP AND I COULD APPLY THE GAS PEDAL. WE WERE GOING STRAIGHT THROUGH THE INTERSECTION.

NHTSA ODI #11217157

13,100 miles · May 8, 2019
Service BrakesUnknown Or Other

AT 11,500 THE CAR DECREASED IN BRAKING ABILITY. THE DEALER WAS GOING TO CHARGE AN ENORMOUS AMOUNT JUST TO LOOK AT THE BRAKES. TOOK THE CAR TO OUR RELIABLE MECHANIC TO RECEIVE THE TRUST AND NOT BE RIPPED OFF. THE ROTORS ARE GLAZED WHICH PREVENTS THE BRAKES TO STOP THE CAR QUICKLY. NISSAN REFUSED TO TAKE CARE OF THIS PROBLEM. …

Read full complaint

AT 11,500 THE CAR DECREASED IN BRAKING ABILITY. THE DEALER WAS GOING TO CHARGE AN ENORMOUS AMOUNT JUST TO LOOK AT THE BRAKES. TOOK THE CAR TO OUR RELIABLE MECHANIC TO RECEIVE THE TRUST AND NOT BE RIPPED OFF. THE ROTORS ARE GLAZED WHICH PREVENTS THE BRAKES TO STOP THE CAR QUICKLY. NISSAN REFUSED TO TAKE CARE OF THIS PROBLEM. IT IS DRIVABLE BECAUSE IT DOES STOP, JUST NOT QUICKLY. BUT AT INSPECTION TIME, IT PROBABLY WON'T PASS. AT 13,100, THE SERPENTINE BELT AND THE ALTERNATOR LET GO WHILE DRIVING. THIS WAS COVERED UNDER WARRANTY, BUT SHOULD NOT HAPPEN AT 13,100 MILES. THIS HAPPENED WHILE DRIVING THE CAR. THE CAR JERKED AND PULLED OVER IMMEDIATELY AND TOWED TO THE DEALERSHIP.

NHTSA ODI #11206281

50,000 miles · May 7, 2019
Service Brakes

ON AT LEAST 5 DIFFERENT OCCASIONS THE FORWARD COLLISION WARNING ON OUR 2017 NISSAN ROGUES (WE OWN TWO) HAS GONE OFF FOR NO APPARENT REASON. SOME WERE ON A HIGHWAY AROUND 55MPH, SOME WERE ON RESIDENTIAL ROADS AROUND 25MPH. IF WE IGNORE IT AND DON'T HIT THE BRAKES IT ENDS UP BRAKING THE CAR AUTOMATICALLY.

NHTSA ODI #11205931

26,000 miles · Apr 28, 2019
Service Brakes

AS I WAS DRIVING THROUGH THE PARKING GARAGE AT WORK, GOING ABOUT 20 MPH, MY CAR SUDDENLY AND VERY ABRUPTLY CAME TO A SCREECHING HALT. MY AUTOMATIC EMERGENCY BRAKE WARNING HAD BEEPED ONLY TWICE BEFORE THE CAR STOPPED. THERE WAS NOTHING IN FRONT OF MY CAR. NO PEOPLE OR CAR OR ANYTHING. IF ANYBODY HAD BEEN BEHIND ME THEY MIGHT HA…

Read full complaint

AS I WAS DRIVING THROUGH THE PARKING GARAGE AT WORK, GOING ABOUT 20 MPH, MY CAR SUDDENLY AND VERY ABRUPTLY CAME TO A SCREECHING HALT. MY AUTOMATIC EMERGENCY BRAKE WARNING HAD BEEPED ONLY TWICE BEFORE THE CAR STOPPED. THERE WAS NOTHING IN FRONT OF MY CAR. NO PEOPLE OR CAR OR ANYTHING. IF ANYBODY HAD BEEN BEHIND ME THEY MIGHT HAVE RUN INTO ME. THIS INCIDENT HAPPENED ABOUT A WEEK AFTER I TOOK THE CAR TO NISSAN TO HAVE THEM FIX THE FAULTY FRONT SENSOR. THEY HAD FIRST TRIED AN UPDATE AND THEN DECIDED TO REPLACE THE SENSOR. OBVIOUSLY THIS DID NOTHING SINCE THE SENSOR STILL DID NOT WORK A WEEK LATER. I TOOK THE CAR BACK IN AGAIN AND NISSAN SAID NOTHING COULD BE DONE. THEY TOLD ME I HAD THE OPTION TO TURN THE FEATURE OFF BUT EVERY TIME I TURN THE CAR ON I HAVE TO REMEMBER TO TURN THE FEATURE OFF AS IT AUTOMATICALLY TURNS ITSELF BACK ON AGAIN. THIS SEEMS UNACCEPTABLE TO ME THAT I AM PAYING LOTS OF MONEY FOR A CAR WITH A FEATURE THAT HAS ALREADY PUT MY LIFE, AS WELL AS OTHERS' LIVES IN DANGER!

NHTSA ODI #11204199

42,600 miles · Apr 20, 2019
Service Brakes

MONDAY, 04/15/2019 @ APPROXIMATELY 1000 HOURS CST, WHILE DRIVING E-BOUND ON I274 (CHICAGO) OUR VEHICLE'S (2017 NISSAN ROGUE, AWD) BRAKING SYSTEM ENGAGED (HARD) ON ITS OWN AND THE STEERING TEMPORARILY LOCKED UP. E-BOUND I274 TRAFFIC WAS CONGESTED AND MOVING @ AROUND 45 TO 50 MPH. WE WERE TRAVELING @ A SAFE DISTANCE (ESTIMATE 3 CA…

Read full complaint

MONDAY, 04/15/2019 @ APPROXIMATELY 1000 HOURS CST, WHILE DRIVING E-BOUND ON I274 (CHICAGO) OUR VEHICLE'S (2017 NISSAN ROGUE, AWD) BRAKING SYSTEM ENGAGED (HARD) ON ITS OWN AND THE STEERING TEMPORARILY LOCKED UP. E-BOUND I274 TRAFFIC WAS CONGESTED AND MOVING @ AROUND 45 TO 50 MPH. WE WERE TRAVELING @ A SAFE DISTANCE (ESTIMATE 3 CAR LENGTHS) FROM THE VEHICLE IN FRONT OF US. VEHICLES BEHIND US HAD TO BRAKE HARD TO AVOID REAR-ENDING OUR VEHICLE. DRIVING OUR VEHICLE WAS MY SPOUSE, I WAS IN THE FRONT PASSENGER SEAT AND MY 12 YEAR OLD GRANDDAUGHTER WAS IN THE REAR SEAT (DRIVER'S SIDE). MY BEST GUESS ...THE UNASSISTED BRAKING ACTION AND LOCKED STEERING SEEM TO LAST 3-5 SECONDS. WE IMMEDIATELY CONTACTED THE DEALER OF PURCHASE TO INQUIRE AS TO THE SEVERITY OF THE PROBLEM. THEY WERE NOT FAMILIAR WITH THE SYMPTOMS/PROBLEM. WE SCHEDULED A SERVICE APPOINTMENT FOR THE 16TH OF APRIL, 2019. TOOK THE VEHICLE IN AND THEY COULD NOT DETERMINE THE PROBLEM CAUSING THE VEHICLE TO BRAKE ON IT'S OWN. THEY DID NOTE, ON THE WORK ORDER/INVOICE THAT THERE IS A "TSB RELATED TO .ACTIVATION OF FEB FEW AEB". $95.00 CHARGE ASSESSED FOR THEIR SERVICE. THURSDAY, 18 APRIL 2019 @ APPROXIMATELY 2300 HOURS MY SPOUSE AND GRANDDAUGHTER WERE RETURNING FROM A PLAY, WHILE PULLING INTO THE DRIVEWAY OF OUR RESIDENCE OUR VEHICLE REPEATED EMERGENCY BRAKING AND LOCKED STEERING ACTION. THIS UNASSISTED ACTION WHILE DRIVING IS EXTREMELY DANGEROUS!!!!!!

NHTSA ODI #11202611

20,000 miles · Apr 14, 2019
Service Brakes

MY NISSAN BRAKES AT A SET OF EMERGENCY LIGHTS OUTSIDE A FIRE STATION. I REPORTED IT TO NISSAN WITHIN A MONTH OF GETTING MY CAR AND WAS TOLD THEY WERE LOOKING IN TO IT. THE DEALER THOUGHT I WAS MAKING IT UP. IT DOESN'T HAPPEN EVERY TIME, BUT DAY OR NIGHT SEEMS TO BE LESS IF I GO FASTER THAN THE POSTED SPEED LIMIT. I GOT A LETTER …

Read full complaint

MY NISSAN BRAKES AT A SET OF EMERGENCY LIGHTS OUTSIDE A FIRE STATION. I REPORTED IT TO NISSAN WITHIN A MONTH OF GETTING MY CAR AND WAS TOLD THEY WERE LOOKING IN TO IT. THE DEALER THOUGHT I WAS MAKING IT UP. IT DOESN'T HAPPEN EVERY TIME, BUT DAY OR NIGHT SEEMS TO BE LESS IF I GO FASTER THAN THE POSTED SPEED LIMIT. I GOT A LETTER THAT I CAN HAVE IT 'FIXED' BUT THE DEALERSHIP DIDN'T HAVE A CLUE HOW TO DO IT, THEY HAD MY CAR OVERNIGHT AND SAID THEY HAD TO ORDER A PART, THEN WHEN I COMPLAINED MIRACULOUSLY THE PART WAS IN AND I NEEDED TO BRING MY CAR BACK, BUT WAS TOLD 'THIS IS NOT A RECALL, IT IS JUST FIX. I THINK IT NEEDS TO BE A RECALL. I HAVE SEEN CARS SWERVE BEHIND ME AS MY CAR DOES SUCH A SUDDEN UNEXPECTED BRAKING. THE ROAD IS A RURAL ROAD, SPEED LIMIT IS 35. THE FIRE STATION LIGHTS ARE CONSTANT BLINKING YELLOW AND WILL TURN RED SO THAT TRAFFIC STOPS FOR EMERGENCY VEHICLES TO GET OUT ON THE ROAD IN AN EMERGENCY. MY CAR AUTO BRAKES ON THE YELLOW BLINKING HAS DONE IT ABOUT 100 TIMES SINCE OWNING THE CAR

NHTSA ODI #11196091

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

Go deeper into Nissan Rogue problems