DRIVING ON THE HIGHWAY WITH NO CARS CLOSE TO ME AND AUTOMATIC BRAKING SYSTEM ENGAGED TWICE
2017 Nissan Rogue
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.
About this comparison →How this year compares
Owner complaints by model year
Compare all Rogue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
299 reports with mileage · 297 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
111 reportsWHEN DRIVING AND STEERING, TURNING LEFT OR RIGHT, GOING OVER BUMPS IN THE ROAD, TURNING CURVES, THERE IS A CLICKING NOISE IN MY STEERING COLUMN. WHEN I PUT ON BRAKES IT DOES IT ALSO. I AM NOT SURE IF THERE IS SOMETHING INSIDE BROKEN OR LOOSE. I HAVE TAKEN IT TO A NISSAN DEALER AND THEY CAN'T FIND ANYTHING, BUT THEY HEAR THE NO…
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WHEN DRIVING AND STEERING, TURNING LEFT OR RIGHT, GOING OVER BUMPS IN THE ROAD, TURNING CURVES, THERE IS A CLICKING NOISE IN MY STEERING COLUMN. WHEN I PUT ON BRAKES IT DOES IT ALSO. I AM NOT SURE IF THERE IS SOMETHING INSIDE BROKEN OR LOOSE. I HAVE TAKEN IT TO A NISSAN DEALER AND THEY CAN'T FIND ANYTHING, BUT THEY HEAR THE NOISES, THE SERVICE MANAGER EVEN RECORDED THE NOISES. MY SEAT SLIDES ON THE POWER RACKING SYSTEM. MY SEAT WILL SIDE FROM FRONT TO BACK, ONLY A FRACTION, BUT IT ALSO SLIDES OR ROCKS FROM LEFT TO RIGHT. I AM AFRAID THAT THE SEAT WILL COME UNATTACHED IF I AM IN A COLLISION. THE ABS WILL OFTEN MAKE THE FLASHING NOISE AND ATTEMPT TO BRAKE IF IT SEES A SHADOW ON THE ROAD, LIKE A PARKING GARAGE OR TREES OVER A ROAD. I HAVE ASKED THE NISSAN DEALER IN ASHEBORO SEVERAL TIMES AND THEY CAN'T FIND ANY ISSUES WITH THE 3 PROBLEMS THAT I HAVE LISTED. GRANTED I DID NOT PURCHASE FROM THEM, SO THEY REALLY DON'T WANT TO ASSIST ME. I PURCHASED THE EXTRA WARRANTIES, BUMPER TO BUMPER, AND THAT HAS NOT GIVEN ME ANY ASSISTANCE AS WELL. PLEASE HELP. I WANT TO GET RID OF THIS UNFIT CAR BUT I WILL NOT BE ABLE TO BECAUSE OF THE NOISES IT IS MAKING. THIS STARTED AT ABOUT 31,000 AND NOW I HAVE 47,000, NUMEROUS TRIPS TO A DEALER TO NO RESOLVE. I HAVE HAD THE RIGHT- WHEEL, TIRE RODS OR BRAKES SOMETHING REPLACED 3 TIMES, I HAVE HAD A NEW HEATING/AIR, STEERING GROMMET $ 194.00, OUT OF POCKET, BREAK GASKET, $50, AND THESE NOISES THAT ARE SO BAD THAT I CAN'T STAND TO DRIVE THE CAR, FOR OVER 1 YEARS OR SO NOW.
WHILE DRIVING AT APPROXIMATELY 20MPH, WITH NO VEHICLE OR OBSTRUCTION IN FRONT OF ME, MY ROGUE AUTOMATICALLY BRAKED, FLASHED A WARNING BAR IN THE DASH, AND CAME TO A COMPLETE STOP WHILE PHYSICALLY SHAKING AND MAKING A GRINDING NOISE. THE CAR HAD ENGAGED THE AUTOMATIC EMERGENCY BRAKING SYSTEM WITHOUT CAUSE. THIS OCCURRED AT 8:00PM…
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WHILE DRIVING AT APPROXIMATELY 20MPH, WITH NO VEHICLE OR OBSTRUCTION IN FRONT OF ME, MY ROGUE AUTOMATICALLY BRAKED, FLASHED A WARNING BAR IN THE DASH, AND CAME TO A COMPLETE STOP WHILE PHYSICALLY SHAKING AND MAKING A GRINDING NOISE. THE CAR HAD ENGAGED THE AUTOMATIC EMERGENCY BRAKING SYSTEM WITHOUT CAUSE. THIS OCCURRED AT 8:00PM (NIGHT) AND ABOUT 20 FEET BEFORE A RAILROAD CROSSING ON A TWO-LANE STREET IN A RURAL TOWN, BUT THERE WAS NO TRAIN PRESENT. IT TOOK SEVERAL SECONDS TO REGAIN CONTROL OF THE CAR AND BEGIN DRIVING AGAIN. THE CAR FOLLOWING ME WAS FAR ENOUGH BEHIND TO AVOID A REAR COLLISION, AND WAS ABLE TO NAVIGATE AROUND MY STOPPED VEHICLE. I HAVE REPORTED THE OCCURRENCE TO FRED ANDERSON NISSAN OF ASHEVILLE, WHERE I PURCHASED THE VEHICLE ON SEPT. 29, 2020, AND AM WAITING FOR THEIR RESPONSE ABOUT CORRECTING THE PROBLEM.
ON 11/22/020 WHILE I WAS DRIVING ON THE 605 FREEWAY GOING ABOUT 65 MILES AN HOUR, MY VEHICLE CAME TO A SUDDEN AND UNEXPECTED STOP. THIS IS THE THIRD TIME THE ANTI COLLISION SENSOR MALFUNCTIONED. THERE WERE NO VEHICLES IN FRONT OF ME AND THE DASHBOARD WARNING WAS INDICATING A MALFUNCTION ON THE EMERGENCY BREAKING SYSTEM. I HAVE R…
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ON 11/22/020 WHILE I WAS DRIVING ON THE 605 FREEWAY GOING ABOUT 65 MILES AN HOUR, MY VEHICLE CAME TO A SUDDEN AND UNEXPECTED STOP. THIS IS THE THIRD TIME THE ANTI COLLISION SENSOR MALFUNCTIONED. THERE WERE NO VEHICLES IN FRONT OF ME AND THE DASHBOARD WARNING WAS INDICATING A MALFUNCTION ON THE EMERGENCY BREAKING SYSTEM. I HAVE REPORTED THE TWO PRIOR INCIDENTS TO NISSAN CONSUMER AFFAIRS AND THEY HAVE STATED THERE IS NOTHING WRONG WITH MY VEHICE. THE DEALERSHIP REPLACED THE ORIGINAL SENSOR AFTER THE VEHICLE MADE A SUDDEN STOP SIX MONTHS AFTER I FIRST PURCHASED THE VEHICLE. THE SENSOR WARNING LIGHT WAS STILL AN ISSUE AFTER THE REPLACEMENT AND THE DEALERSHIP THEN FELT ADJUSTING THE SENSORS DISTANCE WILL RESOLVE THE PROBLEM.. IT DID NOT... MY VEHICLE WAS ALMOST IN A COLLISION AS IT CAME TO ANOTHER SUDDEN AND UNEXPECTED STOP AFTER A FEW MONTHS AFTER WHILE I WAS MAKING A LEFT HAND TURN IN THE INTERSECTION. THE DEALERSHIP CONTACTED NISSAN AND WERE ADVISED TO STABILIZE THE SENSOR WITH A BRACKET. NONE OF THE METHODS NISSAN HAS USED RESOLVED THE SENSOR MALFUNCTION. NISSAN DEALERSHIP INSISTED THAT MY VEHICLE WAS SAFE TO DRIVE AND INSISTED THEY COULD NOT DUPLICATE THE SENSOR MALFUNCTION. ON 11/22/2020 MY VEHICLE ALMOST CAUSED A REAR END COLLISION AS IT AGAIN MADE A SUDDEN AND UNEXPECTED STOP. THE DEALERSHIP FAILED TO TAKE IMMEDIATE ACTION AND DESPITE ME HAVING A VIDEO AND PICTURES OF THE DASHBOARDS WARNING LIGHT ON. THE DEALERSHIP STATED THERE IS NOTHING WRONG WITH MY VEHICLE AND THEY COULD NOT DUPLICATE THE ISSUE. I BELIEVE MY VEHICLE IS A HAZARD ON THE ROAD AND CAN POTENTIALLY CAUSE A SEVERE ACCIDENT DUE TO THE FAULTY EMERGENCY BREAKING SYSTEM. THE DEALERSHIPS ADVICE IS TO GET BACK IN MY CAR BECAUSE THEY CAN NOT DUPLICATE THE ISSUE, THEY ALSO DO NOT WANT TO SEE THE VIDEO OR THE PICTURE OF THE DASHBOARD WITH THE MALFUNCTION WARNING DISPLAY.
WHILE DRIVING THE CAR, THE EMERGENCY BRAKING SYSTEM WAS ACTIVATED WHILE NOTHING WAS IN FRONT OF THE CAR. THIS IS THE SECOND TIME THAT THIS IS HAPPENED TO ME, AND THE FIRST TIME THE PART WAS REPLACED FREE OF CHARGE DUE TO IT BEING UNDER MY WARRANTY. IN THIS SITUATION, THE PART IS NOT BEING REPLACED AND I HAVE BEEN IN CONTACT WITH…
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WHILE DRIVING THE CAR, THE EMERGENCY BRAKING SYSTEM WAS ACTIVATED WHILE NOTHING WAS IN FRONT OF THE CAR. THIS IS THE SECOND TIME THAT THIS IS HAPPENED TO ME, AND THE FIRST TIME THE PART WAS REPLACED FREE OF CHARGE DUE TO IT BEING UNDER MY WARRANTY. IN THIS SITUATION, THE PART IS NOT BEING REPLACED AND I HAVE BEEN IN CONTACT WITH NISSAN CORPORATE WHO REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECTIVE PART. THEY ALSO REFUSED TO REPLACE THE PART, STATING THAT IT IS OUTSIDE MY VEHICLES WARRANTY.
MY CAR WOULDN'T BRAKE WITHOUT A DELAY I THOUGHT MY BRAKES WERE BROKE. I WAS DRIVING DOWN THE HIGHWAY. IN THE MIDDLE OF THE DAY. NO TRAFFIC WAS IN THE WAY. I LEFT A VOICEMAIL WITH CARMAX TO LET THEM KNOW AND ASK FOR SERVICE AS I JUST PURCHASED THE VEHICLE 4 DAYS BEFORE. I'M WAITING FOR A CALL BACK.
VEHICLE AUTOMATICALLY BRAKES WHILE DRIVING ON BUSY STREET. THERE WAS NOTHING AROUND THE VEHICLE FOR IT TO BE DOING THAT. I WAS PULLING IN MY GARAGE WHEN IT HAPPENED A 2ND TIME. *TR
2017 NISSAN ROGUE SL - PLATINUM. FORWARD IMPACT COLLISION SENSOR HAS BEEN HAVING ISSUES FOR EVER A YEAR NOW. IT WAS IN THE SHOP AT THE DEALERSHIP THE WEEK AFTER I BOUGHT IT FOR THIS ISSUE. THE CAR BRAKES ON ITS OWN AND WONT LET YOU DRIVE FORWARD. I HAVE TAKEN IT TO THE DEALERSHIP AND REPORTED IT TO NISSAN USA MULTIPLE TIMES, AND…
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2017 NISSAN ROGUE SL - PLATINUM. FORWARD IMPACT COLLISION SENSOR HAS BEEN HAVING ISSUES FOR EVER A YEAR NOW. IT WAS IN THE SHOP AT THE DEALERSHIP THE WEEK AFTER I BOUGHT IT FOR THIS ISSUE. THE CAR BRAKES ON ITS OWN AND WONT LET YOU DRIVE FORWARD. I HAVE TAKEN IT TO THE DEALERSHIP AND REPORTED IT TO NISSAN USA MULTIPLE TIMES, AND HAVE MULTIPLE CASES OPEN. THE DEALERSHIP HAS HAD IT IN THEIR SHOP 8 TIMES SOON TO BE 9, WHICH IS 8-9 FULL DAYS IN THE SHOP (TAKING IT IN NEXT WEEK TO GET DONE AGAIN). THEY ARE NOW REFUSING TO REPLACE/FIX THE PART FOR FREE. THE CAR HAS THIS PROBLEM WHEN I AM TRYING TO DRIVE. IT HAS HAPPENED ON BACK STREETS, HIGHWAYS, TURNING LEFT, TURNING RIGHT. IT SENSES SOMETHING THAT ISN'T THERE AND ERRORS OUT AND STOPS. 10-30 SECONDS LATER IT LETS YOU GO AGAIN. THIS HAS BEEN HAPPENING BETWEEN MARCH 2019 AND MAY 2020 NONSTOP REPROGRAMMED MULTIPLE TIMES REPLACED SENSOR 1X (REPLACING FOR THE SECOND TIME NEXT WEEK SO 2X TOTAL REPLACEMENTS ON PART) RE-CALIBRATED MULTIPLE TIMES COMPUTER UPDATED MULTIPLE TIMES. *TR
GOT INTO 5 ACCIDENTS WITH THIS CAR EVERYTIME THE SAFTEY SHEILD ENGAGED THE LAST ACCIDENT WAS LAST YEAR FEB OF 2019 WAS DRIVING DOWN A HILL IN THE SNOW THE SAFTEY SHEILD ENGAGED AND LOST CONTROL OF CAR HEADING INTO A DAYCARE TURNED THE WHEEL SO HARD I BLEW OUT THE SUSPENSION CALLED NISSAN CORP THEY CAME TO INVESTAGE CAR AND SAID …
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GOT INTO 5 ACCIDENTS WITH THIS CAR EVERYTIME THE SAFTEY SHEILD ENGAGED THE LAST ACCIDENT WAS LAST YEAR FEB OF 2019 WAS DRIVING DOWN A HILL IN THE SNOW THE SAFTEY SHEILD ENGAGED AND LOST CONTROL OF CAR HEADING INTO A DAYCARE TURNED THE WHEEL SO HARD I BLEW OUT THE SUSPENSION CALLED NISSAN CORP THEY CAME TO INVESTAGE CAR AND SAID IT WAS NOT THEIR FAULT. THIS CAR AS BEEN IN A DEALERSHIP LONGER THEN WHEN I ACTUALLY HAD THE CAR. NISSAN WILL DO NOTHING CAUSE THEY DONT CARE I HAD A BODY SHOP SCAN AND ALL THE CODES CAME UP AND STILL BLAMED MY DRIVING THIS CAR IS UNSAFE AND NISSAN WOULD NOT BUY BACK THR CAR. SO I TRADED IT IN AND NOW IT WILL BE SOMEONE ELSE HEADACHE AS THAT SOUNDS SO BAD. I JUST CAOULS DO ANYTHING AND I PUT MY KIDS EVERYDAY I HAD THIS IN HARMS WAY.
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY. THE AEB WARNING INDICATOR ILLUMINATED AND THE VEHICLE STOPPED ABRUPTLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO NISSAN OF SACR…
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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY. THE AEB WARNING INDICATOR ILLUMINATED AND THE VEHICLE STOPPED ABRUPTLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO NISSAN OF SACRAMENTO (2820 AUBURN BLVD, SACRAMENTO, CA 95821), HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Official recalls
523V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
22V875000 · Electrical System:wiring
Nov 23, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Consequence & remedy
Consequence: A corroded dash side harness connector increases the risk of a fire.
Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.
21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System
Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence & remedy
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Hybrid Propulsion System
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
17V663000 · Seat Belts; Seats
Oct 18, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Seats
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Seat Belts
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
16V244000 · Air Bags:sensor:occupant Classification
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE19010 · False Automatic Emergency Braking
Opened Sep 9, 2019 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.
DP19001 · False Automatic Emergency Braking
Opened Apr 8, 2019 · Closed Sep 16, 2019
Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104
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