← New search

2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

Seats complaints

27 reports
Clear category filter
Mileage unknown · Jan 3, 2020
Seats

SEAT ROCKS BACK AND FORTH AND MAKES A LOUD CLICK AS THE CAR ACCELERATES AND SLOWS DOWN. I AM AFRAID THE SEAT RAIL WILL FAIL CAUSING THE SEAT TO COME LOOSE AND LOSE CONTROL OF THE VEHICLE

NHTSA ODI #11297007

44,000 miles · Dec 21, 2019
SeatsUnknown Or OtherCrashInjury

DRIVER SEAT FEELING LIKE IS LOOSE. ALSO RATTLING

NHTSA ODI #11290621

23,000 miles · Dec 19, 2019
SeatsStructure

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT MASSIVE AMOUNTS OF CORROSION WAS FOUND UNDERNEATH ALL FOUR SEATS, AND AROUND THE BRAKE AND ACCELERATOR PEDALS. THE CONTACT CALLED NISSAN OF ROCKWALL (1700, I-30, ROCKWALL, TX 75087, (972) 961-9888) AND SCHEDULED AN APPOINTMENT. THE CONTACT STATED THAT EACH TIME TH…

Read full complaint

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT MASSIVE AMOUNTS OF CORROSION WAS FOUND UNDERNEATH ALL FOUR SEATS, AND AROUND THE BRAKE AND ACCELERATOR PEDALS. THE CONTACT CALLED NISSAN OF ROCKWALL (1700, I-30, ROCKWALL, TX 75087, (972) 961-9888) AND SCHEDULED AN APPOINTMENT. THE CONTACT STATED THAT EACH TIME THE VEHICLE WAS DRIVEN AND MADE TURNS, THE DRIVER'S SEAT FELT AS IF IT WERE COMING APART OR DISENGAGING FROM THE WELD OF THE VEHICLE DUE TO THE CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 61535259289. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

NHTSA ODI #11290131

66,780 miles · Nov 1, 2019
Air BagsSeatsCrashInjury

I WAS STOPPED TO TURN LEFT ON A MAIN ROAD, WHEN A TRACTOR TRAILER REAR ENDED MY CAR AND THEN SLIDE IT SIDEWAYS , HITTING THE SIDE OF THE TRACTOR TRAILER. THE TRACTOR TRAILER WAS LEANING ON MY CAR. NONE OF MY AIRBAGS WENT OFF . BOTH SEATS BROKE, AND BOTH THE HEADRESTS FLEW OFF DURING THE CRASH. THE DRIVER SEAT EVEN TWISTED TO THE…

Read full complaint

I WAS STOPPED TO TURN LEFT ON A MAIN ROAD, WHEN A TRACTOR TRAILER REAR ENDED MY CAR AND THEN SLIDE IT SIDEWAYS , HITTING THE SIDE OF THE TRACTOR TRAILER. THE TRACTOR TRAILER WAS LEANING ON MY CAR. NONE OF MY AIRBAGS WENT OFF . BOTH SEATS BROKE, AND BOTH THE HEADRESTS FLEW OFF DURING THE CRASH. THE DRIVER SEAT EVEN TWISTED TO THE RIGHT.*DT*JB

NHTSA ODI #11277489

42,000 miles · Sep 2, 2019
Seats

MY DRIVER'S SEAT STARTED MAKING CLICKING NOISE OCCASIONALLY WHEN TURNING LEFT AND RIGHT, EVER SINCE THIS SUMMER. DON'T KNOW IF IT'S THE WELDING ISSUE OR SOME PIECES INSIDE IMPACT WITH EACH OTHER. I SEARCHED ONLINE AND SAW OTHER 2017 NISSAN ROGUE OWNERS COMPLAINING ABOUT THE SAME ISSUE.

NHTSA ODI #11252782

Mileage unknown · Aug 8, 2019
Seats

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE TURNING THE VEHICLE RIGHT OR LEFT, THE DRIVER'S SEAT MADE A STRANGE CREAKING SOUND. NISSAN OF LITHIA SPRINGS (811 THORNTON RD, LITHIA SPRINGS, GA 30122, 770-674-6080) WAS CONTACTED AND DID NOT ASSIST. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED TO CALL NHTSA. THE FAILURE …

Read full complaint

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE TURNING THE VEHICLE RIGHT OR LEFT, THE DRIVER'S SEAT MADE A STRANGE CREAKING SOUND. NISSAN OF LITHIA SPRINGS (811 THORNTON RD, LITHIA SPRINGS, GA 30122, 770-674-6080) WAS CONTACTED AND DID NOT ASSIST. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ODI #11242669

43,300 miles · Aug 6, 2019
Electrical SystemSeatsUnknown Or Other

STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR…

Read full complaint

STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR I WOULD PULL OVER BECAUSE OF THE FAMILIAR SOUND, NOT SURE WHAT THE MATTER WAS THEN I WOULD SEE THIS FUNNY LITTLE SYMBOL LIKE A CRASH OF SOMETHING OF SORT. THIS HAPPENED SEVERAL TIMES BUT THIS LAST TIME IT HAD A BLATANTLY FLASH THE LITTLE CRASH SYMBOL CAME UP AGAIN BUT NOW WITH AN EXPLANATION MARK AND A CONSISTENT WARNING TELLING ME IT WAS A MALFUNCTION THE CAR CAME TO A HALT BEFORE I COULD PULL OUT THE SHELL GAS STATION. I'M SO THANKFUL THAT IT STOPPED AT THE STATION INSTEAD OF HAPPENING AS I MERGED INTO TRAFFIC AS IT HAD IN THE PAST. I CALLED THE DEALERSHIP AND THEY AT 1ST I WAS TOLD THEY WERE SWAMPED AND I HAD TO MAKE AN APPOINTMENT WHEN MY CALL WAS TRANSFERRED SO I COULD MAKE MY APPOINTMENT I EXPLAINED THE SITUATION TO CUSTOMER SERVICE AGENT AND SHE CONTACTED THE REPAIR SUPERVISOR; I THINK HIS NAME WAS STEVE OR STEPHEN AND HE ADVISED HER TO TELL ME TO TOW THE CAR TO THE DEALER SHIP BECAUSE TRYING TO DRIVE IT WOULD BE DANGEROUS. ONCE I MADE IT HOME I TUNED INTO THE NEWS AND THERE WAS AN INVESTIGATIVE REPORT ON ABC 7 CHICAGO NEWS SAYING THAT MANY HAVE SIMILAR COMPLAINTS AS MINE. I AM VERY AFRAID TO CONTINUE DRIVING THIS CAR; IT NEEDS TO BE RECALLED BECAUSE IT IS DANGEROUS AND I NO LONGER TRUST THE VEHICLE.

NHTSA ODI #11242100

37,000 miles · May 10, 2019
Electronic Stability Control (esc)Exterior LightingSeats

OVER THE LAST MONTH, I CONTINUE TO EXPERIENCE THE FRONT END COLLISION CRASH SENSOR ERRONEOUSLY ENGAGING, ALMOST DAILY. I ALSO GET A FRONT END SENSOR MALFUNCTION WARNING. THE SENSOR WAS SUPPOSEDLY REPLACED TWICE BY THE DEALERSHIP WHILE UNDER WARRANTY, HOWEVER, I STILL CONTINUE TO HAVE THESE ERRORS POP UP. I ALSO HEAR, WHEN B…

Read full complaint

OVER THE LAST MONTH, I CONTINUE TO EXPERIENCE THE FRONT END COLLISION CRASH SENSOR ERRONEOUSLY ENGAGING, ALMOST DAILY. I ALSO GET A FRONT END SENSOR MALFUNCTION WARNING. THE SENSOR WAS SUPPOSEDLY REPLACED TWICE BY THE DEALERSHIP WHILE UNDER WARRANTY, HOWEVER, I STILL CONTINUE TO HAVE THESE ERRORS POP UP. I ALSO HEAR, WHEN BACKING UP, A RUBBING SOUND LIKE THE SUSPENSION IS BAD ON THE REAR OF THE VEHICLE. I NOTIFIED THE DEALERSHIP, BUT THEY TOLD ME THERE WAS NO ISSUE FOUND. THE DRIVER'S SEAT CONSTANTLY SQUEAKS, LIKE SOMETHING IS LOSE UNDERNEATH (LIKE THE BOLTS ATTACHING IT TO THE FRAME). THERE IS ALSO A SQUEAKING NOISE THAT COMES FROM THE BACK OF THE VEHICLE. THE DEALERSHIP TOLD ME THE SOUND WAS COMING FROM THE PANARAMIC SUNROOF, AND THEY TIGHTENED THE BOLTS, HOWEVER, THE NOISE REMAINS. FREQUENTLY WATER BECOMES TRAPPED IN THE REAR TAIL LIGHTS AFTER GETTING A CAR WASH. THE LIGHTS ARE STILL FUNCTIONAL, FOR THE TIME BEING.

NHTSA ODI #11206832

13,500 miles · Mar 13, 2019
SeatsService BrakesSuspension

IF THIS FEEDBACK GOES TO MAIN CORPORATE I WILL BE GLAD TO SHARE MY EXPERIENCE.I HAVE BEEN TRYING TO GET A BETTER SERVICE FROM NISSAN. BOUGHT MY NEW NISSAN 2017 ON DECEMBER 29TH 2017 AND I HAVE BEEN TO THE SERVICE DEPARTMENT SEVERAL TIME IN 2018 AND 2019 AND FOR A PROOF YOU GUYS CAN ACCESS THE REPAIR LOG. EVERY TIME THEY HAVE …

Read full complaint

IF THIS FEEDBACK GOES TO MAIN CORPORATE I WILL BE GLAD TO SHARE MY EXPERIENCE.I HAVE BEEN TRYING TO GET A BETTER SERVICE FROM NISSAN. BOUGHT MY NEW NISSAN 2017 ON DECEMBER 29TH 2017 AND I HAVE BEEN TO THE SERVICE DEPARTMENT SEVERAL TIME IN 2018 AND 2019 AND FOR A PROOF YOU GUYS CAN ACCESS THE REPAIR LOG. EVERY TIME THEY HAVE BEEN CHANGING PARTS AND I FEEL THAT THIS CAR IS HAS RECALL OR THEY HAVE SOLD ME THE WORST DEFECTIVE ONE. AFTER TALKING TO WARRANTY DEPARTMENT AS IT HAS BEEN 14000 MILES SERVICE DUE, REQUESTED THEM ALSO TO PROVIDE APPRAISAL. IT WAS DEVASTATING AND UPSETTING ON TALKING TO THE SALES DIRECTOR HE HAS APPRAISED MY CAR $17000 , AS I HAVE PAID $31000 LESS THAN 15K MILES ASKED HIM HOW COME THAT UPSETTING PRICE. HE TOLD ME THATS WHAT THEY CAN OFFER. LEARNED LESSON THAT NISSAN CARS ARE THE WORST AND THEY HAVE NO VALUE EVEN THOUGH THE CAR IS BRAND NEW LESS THAN A YEAR MODEL. NEVER EVER RECOMMEND TO ANYONE

NHTSA ODI #11186337

Mileage unknown · Jan 7, 2019
SeatsSuspensionVehicle Speed Control

MY VEHICLE EVERYTIME I MAKE A STOP THE SEAT MOVES . ALSO WHEN I WANT TO CHANGE LANENS FAST THE CAR GOES CRAZY . ALSO WHEN DRIVING YOU COULD HEAR A NOISE IN TBE WHEELS .

NHTSA ODI #11165545

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

Go deeper into Nissan Rogue problems