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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

Engine complaints

70 reports
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30,000 miles · Sep 3, 2019
EngineService BrakesSteering

DRIVING ON INTERSTATE ABOUT 10 MPH. CAR SUDDENLY MAKES THIS LOUD NOISE AND SHUTS OFF. IT DID RESTART AND I DIDN'T LOSE ELECTRICAL AS I WAS ON BLUE TOOTH CALL BUT IF HAPPENED WHEN I WAS GOING FASTER THIS WOULD HAVE BEEN A CATASTROPHE! . THIS IS THE SECOND TIME THOUGH. THE FIRST TIME I WAS IN PARKING LOT AND I THOUGHT I DID S…

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DRIVING ON INTERSTATE ABOUT 10 MPH. CAR SUDDENLY MAKES THIS LOUD NOISE AND SHUTS OFF. IT DID RESTART AND I DIDN'T LOSE ELECTRICAL AS I WAS ON BLUE TOOTH CALL BUT IF HAPPENED WHEN I WAS GOING FASTER THIS WOULD HAVE BEEN A CATASTROPHE! . THIS IS THE SECOND TIME THOUGH. THE FIRST TIME I WAS IN PARKING LOT AND I THOUGHT I DID SOMETHING AS IT WAS A NEW CAR. I WAS NOT TOUCHING ANYTHING BUT STEERING WHEEL AND LIGHTLY TOUCHING BRAKE AS I WAS IN TRAFFIC BUT THERE WAS QUITE SOME ROOM BETWEEN ME AND THE CAR AHEAD.

NHTSA ODI #11252893

Mileage unknown · Jul 5, 2019
Engine

ENGINE KEEPS ON TURN OFF WITH OUT NOTICE.

NHTSA ODI #11229502

19,300 miles · Jun 18, 2019
Electrical SystemEngineVehicle Speed Control

A FEW TIMES ON A COOL START IN THE MORNING IT DOESN'T FULLY TURN OVER. I WAIT A FEW SECONDS AND TURN KEY AGAIN THEN IT TURNS OVER. A FEW TIME WHILE BACKING UP OUT OF MY WORK SPOT, THE CAR 'JUMPS' LIKE IT IS GOING TO KILL. AS SOON AS I HIT BRAKE IT REVS BACK UP AND THEN I CAN GO. TODAY I LEFT WORK, THEN AT A STOP SIGN MY CAR …

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A FEW TIMES ON A COOL START IN THE MORNING IT DOESN'T FULLY TURN OVER. I WAIT A FEW SECONDS AND TURN KEY AGAIN THEN IT TURNS OVER. A FEW TIME WHILE BACKING UP OUT OF MY WORK SPOT, THE CAR 'JUMPS' LIKE IT IS GOING TO KILL. AS SOON AS I HIT BRAKE IT REVS BACK UP AND THEN I CAN GO. TODAY I LEFT WORK, THEN AT A STOP SIGN MY CAR KILLED. I REALLY DIDN'T THINK MUCH, UNTIL IT KILLED. I WILL BE CALLING SERVICE DEPARTMENT TOMORROW.

NHTSA ODI #11221059

25,000 miles · Apr 4, 2019
Electrical SystemEngine

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR …

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED. LATER, WHILE DRIVING ONTO A FREEWAY, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED BACK TO THE DEALER. WHILE AT THE DEALER, THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11193897

37,319 miles · Feb 6, 2019
Electrical SystemEngine

​I WAS DRIVING MY 2017 NISSAN ROGUE ON A ROUTINE TRIP FROM MY HOME TO MY OFFICE. I WAS TURNING THROUGH A RESIDENTIAL INTERSECTION WHEN MY CAR SHUT OFF WITHOUT WARNING MID-ACCELERATION. I WOULD ESTIMATE I WAS GOING NO MORE THAN 5-7MPH AS I ACCELERATED FROM THE STOP SIGN INTO 25 MPH. BECAUSE I WAS GOING UP A SLIGHT INCLINE, …

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​I WAS DRIVING MY 2017 NISSAN ROGUE ON A ROUTINE TRIP FROM MY HOME TO MY OFFICE. I WAS TURNING THROUGH A RESIDENTIAL INTERSECTION WHEN MY CAR SHUT OFF WITHOUT WARNING MID-ACCELERATION. I WOULD ESTIMATE I WAS GOING NO MORE THAN 5-7MPH AS I ACCELERATED FROM THE STOP SIGN INTO 25 MPH. BECAUSE I WAS GOING UP A SLIGHT INCLINE, I WAS ABLE TO PUT IT INTO NEUTRAL AND COAST BACKWARDS OUT OF THE INTERSECTION. I CONTACTED AAA AND WAITED FOR THEM TO RUN THEIR BATTERY TESTS. AFTER RULING OUT BATTERY ISSUES, I HAD IT TOWED TO A LOCAL MECHANIC WHO ENCOURAGED ME TO TAKE IT TO NISSAN DUE TO A COMPUTER MALFUNCTION. THE MECHANIC INFORMED THAT WHAT HAPPENED SHOULD NEVER HAPPEN. NISSAN PUT IT THROUGH THEIR OWN TESTS TO DETERMINE WHAT EXACTLY HAPPENED WITH THE COMPUTER. THEY LATER FOUND THAT A ​​WIRE HAD BEEN RUBBING AGAINST A BOLT. THE WIRE WAS THE WIRE THAT CONNECTS THE COMPUTER TO THE ENGINE. AS EXPLAINED TO ME: THE WIRES OF THE CAR ARE ALL BUNDLED TOGETHER AND INSIDE OF A "PROTECTIVE" TUBE. THE TUBE WAS RUBBING AGAINST THE BOLT, THEN OPENED UP, EXPOSING THE WIRES. THE WIRE THAT HAPPENED TO BE THE ONE THAT CONTINUED TO BE IN CONTACT WITH THE BOLT WAS THE WIRE THAT THEN SHORTED THE COMPUTER AND TURNED THE ENGINE OFF. THEY ENSURED ME THAT THERE WAS NOTHING THAT I DID THAT CAUSED THIS BUT THEY WERE UNSURE WHY THE WIRES/TUBE WAS IN THE LOCATION THAT IT WAS. IT WAS A LITTLE OVER 1,000 MILES OUTSIDE OF THE WARRANTY (MY CAR HAD 37,300 MILES ON IT) AND REFUSED TO DO ANYTHING ABOUT IT. ​I ATTEMPTED CONTACT WITH NISSAN NORTH AMERICA MULTIPLE TIMES, THE FIRST WOMAN EVENTUALLY TOLD ME THERE WAS NOTHING THEY COULD DO AS IT WAS OUT OF WARRANTY. WHEN I ASKED TO SPEAK TO HER SUPERVISOR, SHE NEVER RETURNED MY CALLS.

NHTSA ODI #11174797

30,588 miles · Jan 25, 2019
Engine

ON JANUARY 13 (ABOUT 29000 MILES) WHILE DRIVING UP AN ON RAMP OFF OF THE HIGHWAY THE VEHICLE STARTED TO SPUTTER AND HESITATE. PULLED OFF AND PUT VEHICLE IN PARK AND ENGINE CONTINUED TO SPUTTER A FEW SECONDS THEN DIE. TRIED TO START UP AND WOULD BRIEFLY START, SPUTTER, THEN DIE. TOWED TO DEALERSHIP AND WAS TOLD MY MAF SENSOR WAS …

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ON JANUARY 13 (ABOUT 29000 MILES) WHILE DRIVING UP AN ON RAMP OFF OF THE HIGHWAY THE VEHICLE STARTED TO SPUTTER AND HESITATE. PULLED OFF AND PUT VEHICLE IN PARK AND ENGINE CONTINUED TO SPUTTER A FEW SECONDS THEN DIE. TRIED TO START UP AND WOULD BRIEFLY START, SPUTTER, THEN DIE. TOWED TO DEALERSHIP AND WAS TOLD MY MAF SENSOR WAS JUNKED UP BY A BUG. SENSOR WAS REPLACED. ON JANUARY 25, SAME THING HAPPENED. DRIVING DOWN THE HIGHWAY AND VEHICLE WAS BECOMING HESITANT, INCONSISTENT AND JUMPING RPMS, STARTED SPUTTERING AND EVENTUALLY STALLED. GETTING TOWED BACK TO THE DEALERSHIP. CURRENT MILEAGE 30588.

NHTSA ODI #11172053

14,000 miles · Dec 19, 2018
Engine

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE DANGER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO BERMAN NISSAN OF CHICAGO (3456 N KEDZIE AVE, CHICAGO, IL 60618, (773) 295-4650) WHERE IT WAS DIAGNOSED THAT THE RADAR SENSOR NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. THE…

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE DANGER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO BERMAN NISSAN OF CHICAGO (3456 N KEDZIE AVE, CHICAGO, IL 60618, (773) 295-4650) WHERE IT WAS DIAGNOSED THAT THE RADAR SENSOR NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.

NHTSA ODI #11162502

10,000 miles · Oct 27, 2018
EngineFuel/propulsion SystemUnknown Or Other

WHEN THE VEHICLE IS STATIONARY, ENGINE TURNED OFF A WEIRD CHIRPING/BUZZING NOISE COMES FROM THE ENGINE IN INTERVALS. THE DEALER IS UNABLE TO DUPLICATE, HAD THE VEHICLE FOR 2 WEEKS. I HAVE RECORDED IT AND SENT TO SEVERAL MECHANICS, I SEE ON YOUTUBE OTHER OWNERS HAVE IT AS WELL, AND NISSAN CAN'T FIGURE OUT WHAT IT IS. IT HAPPENS F…

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WHEN THE VEHICLE IS STATIONARY, ENGINE TURNED OFF A WEIRD CHIRPING/BUZZING NOISE COMES FROM THE ENGINE IN INTERVALS. THE DEALER IS UNABLE TO DUPLICATE, HAD THE VEHICLE FOR 2 WEEKS. I HAVE RECORDED IT AND SENT TO SEVERAL MECHANICS, I SEE ON YOUTUBE OTHER OWNERS HAVE IT AS WELL, AND NISSAN CAN'T FIGURE OUT WHAT IT IS. IT HAPPENS FREQUENTLY SINCE THE DAY I PURCHASED THE VEHICLE ON 7-31-2017 BRAND NEW. I NOW HAVE 10,000 MILES, IT STILL HAPPENS, LAST TIME YESTERDAY.

NHTSA ODI #11143335

11,900 miles · Sep 20, 2018
Engine

THE VEHICLE INITIALLY WOULD NOT START ON 1/17/18 WHILE PARKED. I CALLED NISSAN ROADSIDE AND THEY SENT A TOW TRUCK A FEW HOURS LATER. VEHICLE WAS UNABLE TO BE JUMPED. TOWED TO THE DEALERSHIP. THEY COULD NOT DUPLICATE THE ISSUE. I GOT THE VEHICLE BACK SEVERAL DAYS LATER AND THE PROBLEM OCCURRED AGAIN. I WAS AT WORK SO I WAITED ON …

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THE VEHICLE INITIALLY WOULD NOT START ON 1/17/18 WHILE PARKED. I CALLED NISSAN ROADSIDE AND THEY SENT A TOW TRUCK A FEW HOURS LATER. VEHICLE WAS UNABLE TO BE JUMPED. TOWED TO THE DEALERSHIP. THEY COULD NOT DUPLICATE THE ISSUE. I GOT THE VEHICLE BACK SEVERAL DAYS LATER AND THE PROBLEM OCCURRED AGAIN. I WAS AT WORK SO I WAITED ON CALLING FOR A TOW AND WHEN I WENT BACK OUT IT TURNED OVER. IN MARCH, I HAD THE SAME PROBLEM AND THE VEHICLE WAS AGAIN STATIONARY AND COULD NOT BE JUMPED SO IT WAS TOWED. THE DEALER TOLD ME THEY COULD NOT FIND AN ISSUE SO I TOOK THE CAR BACK. ON 8/18/18 I WAS ON THE INTERSTATE WHEN I FELT THE CAR SEEM TO LOSE POWER AND HEARD A WHINING OR WHISTLING NOISE WHICH I INITIALLY THOUGHT WAS A WINDOW SLIGHTLY OPEN. I GOT OFF THE INTERSTATE AND PARKED IN THE CLOSEST AREA I COULD. THE VEHICLE WOULD NOT START AND I AGAIN CALLED NISSAN ROADSIDE. THE DEALER HAD THE VEHICLE FOR 2-3 WEEKS AND AGAIN RETURNED IT TELLING ME IT WAS OK. ON 9/11/18 I WENT TO GET LUNCH AND THE VEHICLE STOPPED WORKING IN A PARKING LOT. I TOOK VIDEO ON 9/11/18 OF THE PROBLEM AND AGAIN HAD TO BE TOWED AND FIND A RIDE HOME (1 HOUR FROM HOME). NOW I AM TOLD THE DEALER ADDED SOME "HARNESS" AND IT SHOULD WORK FINE SO I SHOULD COME PICK IT UP. THIS VEHICLE IS CLEARLY DANGEROUS. I WAS DRIVING SO I WAS ABLE TO HANDLE IT BUT IF MY WIFE OR SOMEBODY ELSE WAS DRIVING I REALLY DON'T KNOW WHAT WOULD HAVE HAPPENED. I HAVE FURTHER REPAIR ORDERS NOT INCLUDED IN THE ATTACHED DOCUMENTS.

NHTSA ODI #11130461

58,000 miles · Aug 15, 2018
EngineExterior LightingPower TrainCrash

MY CAR WOULDN'T START IT WOULD TURN OFF AS I'M SITTING AT A LIGHT, ALL MY LIGHTS WOULD BLINK ON AND OFF IT WAS MAKING A CLICKING SOUND THEN IT FINALLY TURNED ON AND MY TIRE PRESSURE LIGHT CAME ON AND A TRIANGLE WITH AN EXPLANATION CAME ON. I RECEIVED A RECALL NOTICE ON MY CAR, SO I TOOK IT IN AND THEY TOLD ME IT WAS THE TRANSMIS…

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MY CAR WOULDN'T START IT WOULD TURN OFF AS I'M SITTING AT A LIGHT, ALL MY LIGHTS WOULD BLINK ON AND OFF IT WAS MAKING A CLICKING SOUND THEN IT FINALLY TURNED ON AND MY TIRE PRESSURE LIGHT CAME ON AND A TRIANGLE WITH AN EXPLANATION CAME ON. I RECEIVED A RECALL NOTICE ON MY CAR, SO I TOOK IT IN AND THEY TOLD ME IT WAS THE TRANSMISSION AND HAD TO FIX IT THEY HAD MY CAR FOR A WHOLE WEEK. I RECEIVED MY CAR BACK AND ABOUT 2 MONTHS LATER MY CAR CONTINUED TO HAVE THE EXACT SAME PROBLEM. THEY FIXED NOTHING!!!! MY CARS IN THE SHOP RIGHT NOW AS WE SPEAK BECAUSE OF THE SAME PROBLEM.

NHTSA ODI #11120087

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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