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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

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When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

Electrical System complaints

72 reports
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500 miles · Nov 17, 2019
Electrical SystemUnknown Or Other

VEHICLE HAS TWO ISSUES, SEEMS TO BE TEMPERATURE RELATED. WHEN THE TEMPERATURE DROPS BELOW 35 DEGREES, THE YELLOW LIGHT INDICATING THAT IMMEDIATE BRAKING IS REQUIRED, IS ENGAGED AND BLINKING WHEN VEHICLE IS TURNED ON.(WHILE PARKED OR DRIVING) LIGHT STAYS ON, WHILE DRIVING, EVEN THOUGH THERE ARE NO OBSTRUCTIONS IN THE ROAD OR VE…

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VEHICLE HAS TWO ISSUES, SEEMS TO BE TEMPERATURE RELATED. WHEN THE TEMPERATURE DROPS BELOW 35 DEGREES, THE YELLOW LIGHT INDICATING THAT IMMEDIATE BRAKING IS REQUIRED, IS ENGAGED AND BLINKING WHEN VEHICLE IS TURNED ON.(WHILE PARKED OR DRIVING) LIGHT STAYS ON, WHILE DRIVING, EVEN THOUGH THERE ARE NO OBSTRUCTIONS IN THE ROAD OR VEHICLES' CAMERAS.IT GOES OFF, AFTER DRIVING FOR APPROX 5-10 MINUTES. WHEN THE TEMPERATURE IS ABOVE FREEZING (WARMER MONTHS) A HARD BRAKE WILL CAUSE THE CENTER CONSOLE DISPLAY AND THE FUNCTIONALITY OF HANDS-FREE CELL USE, TO TURN OFF. AFTER A FEW SECONDS, THE DISPLAY RESETS AND TURNS ON (REBOOTS) ON IT'S OWN. IF SPEAKING TO SOMEONE VIA HANDS FREE, WHEN TURNOFF OCCURS, IT WILL AUTOMATICALLY RECONNECT CALL, AFTER REBOOT. (IF CALLER STAYS ON THE LINE) THE VEHICLE'S DASHBOARD HAS DISPLAYED ALL WARNING LIGHTS AND SOUNDED ALL AUDIBLE ALARMS, SEVERAL TIMES, WHILE DRIVING UNDER NORMAL CONDITIONS (BOTH STREET AND HIGHWAY DRIVING). WHILE THESE SITUATIONS ARE UNNERVING AND ANNOYING, THEY DID NOT SEEM TO AFFECT THE ACTUAL HANDLING OF THE VEHICLE. THE VEHICLE REMAINS UNDER POWER AND IN GEAR. CONCERNED THAT ONE OF THESE EVENTS MAY ACTUALLY TRIGGER THE BRAKE OR CAUSE THE VEHICLE TO TURN OFF, WHILE UNDER NORMAL DRIVING CONDITIONS. OR, NOT WORK, WHEN THEY ARE ACTUALLY REQUIRED..VEHICLE HAS BEEN BACK TO DEALER, FOR THESE SPECIFIC ISSUES, SEVERAL TIMES. AFTER REPLACING CONSOLE AND DOING COMPUTER UPDATES, VEHICLE IS RELEASED AS "FIXED". VEHICLE IS STILL EXPERIENCING THESE ISSUES. THIS HAS BEEN HAPPENING SINCE THE CAR WAS RECEIVED (NEW FROM THE NISSAN DEALER) UP TO THE PRESENT TIME.

NHTSA ODI #11280602

17,300 miles · Oct 13, 2019
Air BagsElectrical System

THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.

NHTSA ODI #11268185

43,300 miles · Aug 6, 2019
Electrical SystemSeatsUnknown Or Other

STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR…

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STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR I WOULD PULL OVER BECAUSE OF THE FAMILIAR SOUND, NOT SURE WHAT THE MATTER WAS THEN I WOULD SEE THIS FUNNY LITTLE SYMBOL LIKE A CRASH OF SOMETHING OF SORT. THIS HAPPENED SEVERAL TIMES BUT THIS LAST TIME IT HAD A BLATANTLY FLASH THE LITTLE CRASH SYMBOL CAME UP AGAIN BUT NOW WITH AN EXPLANATION MARK AND A CONSISTENT WARNING TELLING ME IT WAS A MALFUNCTION THE CAR CAME TO A HALT BEFORE I COULD PULL OUT THE SHELL GAS STATION. I'M SO THANKFUL THAT IT STOPPED AT THE STATION INSTEAD OF HAPPENING AS I MERGED INTO TRAFFIC AS IT HAD IN THE PAST. I CALLED THE DEALERSHIP AND THEY AT 1ST I WAS TOLD THEY WERE SWAMPED AND I HAD TO MAKE AN APPOINTMENT WHEN MY CALL WAS TRANSFERRED SO I COULD MAKE MY APPOINTMENT I EXPLAINED THE SITUATION TO CUSTOMER SERVICE AGENT AND SHE CONTACTED THE REPAIR SUPERVISOR; I THINK HIS NAME WAS STEVE OR STEPHEN AND HE ADVISED HER TO TELL ME TO TOW THE CAR TO THE DEALER SHIP BECAUSE TRYING TO DRIVE IT WOULD BE DANGEROUS. ONCE I MADE IT HOME I TUNED INTO THE NEWS AND THERE WAS AN INVESTIGATIVE REPORT ON ABC 7 CHICAGO NEWS SAYING THAT MANY HAVE SIMILAR COMPLAINTS AS MINE. I AM VERY AFRAID TO CONTINUE DRIVING THIS CAR; IT NEEDS TO BE RECALLED BECAUSE IT IS DANGEROUS AND I NO LONGER TRUST THE VEHICLE.

NHTSA ODI #11242100

26,700 miles · Jul 17, 2019
Electrical System

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THE BATTERY LEAKING ACID FROM THE CAP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TREIBER NISSAN (LOCATED AT 320 N COMRIE AVE, JOHNSTOWN, NY 12095, (844) 634-4150) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE…

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THE BATTERY LEAKING ACID FROM THE CAP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TREIBER NISSAN (LOCATED AT 320 N COMRIE AVE, JOHNSTOWN, NY 12095, (844) 634-4150) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT STATED THAT THE DEALER CLEANED THE ACID FROM THE BATTERY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,700.

NHTSA ODI #11232792

30,000 miles · Jul 16, 2019
Electrical SystemElectronic Stability Control (esc)

TRAVELING AT 70 MPH ON I45, TEMPERATURE IN THE 90'S AND HIGH HUMIDITY. SUDDENLY, THE CONSOLE STARTED TO BLINK AND BEEP WITH A WARNING TONE, HAD TO CROSS 3 LANES AT HIGH SPEED, AS FAST AS POSSIBLE TO TAKE THE FIRST EXIT AVAILABLE. I HAD NO IDEA WHAT TO EXPECT. EARLY THAT DAY, WHILE PARKED AT THE BEACH, THE CAR TURN OFF BY ITSEL…

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TRAVELING AT 70 MPH ON I45, TEMPERATURE IN THE 90'S AND HIGH HUMIDITY. SUDDENLY, THE CONSOLE STARTED TO BLINK AND BEEP WITH A WARNING TONE, HAD TO CROSS 3 LANES AT HIGH SPEED, AS FAST AS POSSIBLE TO TAKE THE FIRST EXIT AVAILABLE. I HAD NO IDEA WHAT TO EXPECT. EARLY THAT DAY, WHILE PARKED AT THE BEACH, THE CAR TURN OFF BY ITSELF, I TURNED THE IGNITION KEY AND IT STARTED IMMEDIATELY, BUT WE DECIDED TO GO HOME. BELIEVE ME, REDUCING THE SPEED WOULD HAD CAUSED AN ACCIDENT, BUT CROSSING THE LANES THAT FAST WAS REALLY SCARY AND DANGEROUS. MEANWHILE, MY HUSBAND STARTED TO HYPERVENTILATE AND WE BOTH WERE SHAKING. IT WAS AN EXTREMELY DANGEROUS SITUATION. I ENTERED A PARKING LOT, DID NOT TURN OFF THE CAR AND TOLD MY HUSBAND THAT DYING FOR A CAR WAS NOT WORTH IT, THAT WE WERE SAFE, BUT I WAS TREMBLING. NOW, WHAT TO DO? THE EVENT STOPPED AS SUDDENLY AS IT STARTED, WE DECIDED TO PUSH FORWARD AND TRY TO MAKE IT HOME 49.1 MILES AWAY. WE ARRIVED HOME AND THE EVENT DID NOT HAPPEN AGAIN. I DON'T KNOW IF IT IS AN ELECTRIC OR ELECTRONIC PROBLEM.

NHTSA ODI #11232270

56,000 miles · Jul 10, 2019
Electrical System

THIS HAS OCCURRED WHILE IN MOTION ON BOTH A HIGHWAY AND A CITY STREET, ESPECIALLY AFTER RAINING. THE AEB SENSORS, PARTICULARLY THE FRONT ONE, WILL START BEEPING ALTHOUGH THERE IS NO ONE IN FRONT OF ME. IT HAS HAPPENED TWICE WHERE THE FRONT SENSOR ACTIVATED AND THE CARS EMERGENCY BRAKE TURNED ON UNEXPECTEDLY. WE WERE GOING ROUGH…

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THIS HAS OCCURRED WHILE IN MOTION ON BOTH A HIGHWAY AND A CITY STREET, ESPECIALLY AFTER RAINING. THE AEB SENSORS, PARTICULARLY THE FRONT ONE, WILL START BEEPING ALTHOUGH THERE IS NO ONE IN FRONT OF ME. IT HAS HAPPENED TWICE WHERE THE FRONT SENSOR ACTIVATED AND THE CARS EMERGENCY BRAKE TURNED ON UNEXPECTEDLY. WE WERE GOING ROUGHLY 35 MILES PER HOUR.

NHTSA ODI #11230855

19,300 miles · Jun 18, 2019
Electrical SystemEngineVehicle Speed Control

A FEW TIMES ON A COOL START IN THE MORNING IT DOESN'T FULLY TURN OVER. I WAIT A FEW SECONDS AND TURN KEY AGAIN THEN IT TURNS OVER. A FEW TIME WHILE BACKING UP OUT OF MY WORK SPOT, THE CAR 'JUMPS' LIKE IT IS GOING TO KILL. AS SOON AS I HIT BRAKE IT REVS BACK UP AND THEN I CAN GO. TODAY I LEFT WORK, THEN AT A STOP SIGN MY CAR …

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A FEW TIMES ON A COOL START IN THE MORNING IT DOESN'T FULLY TURN OVER. I WAIT A FEW SECONDS AND TURN KEY AGAIN THEN IT TURNS OVER. A FEW TIME WHILE BACKING UP OUT OF MY WORK SPOT, THE CAR 'JUMPS' LIKE IT IS GOING TO KILL. AS SOON AS I HIT BRAKE IT REVS BACK UP AND THEN I CAN GO. TODAY I LEFT WORK, THEN AT A STOP SIGN MY CAR KILLED. I REALLY DIDN'T THINK MUCH, UNTIL IT KILLED. I WILL BE CALLING SERVICE DEPARTMENT TOMORROW.

NHTSA ODI #11221059

19,000 miles · Jun 16, 2019
Electrical SystemExterior LightingSteering

WHILE DRIVING ON THE HIGHWAY IN THE RAIN, THE RADIO STOPPED RESPONDING AND EVENTUALLY WENT BLACK, THE HEADLIGHTS WENT OUT ALTHOUGH THEY WERE MARKED ON INSIDE THE VEHICLE, ODOMETER ALSO BECAME UNRESPONSIVE. WHILE STEERING TO THE LEFT THE VEHICLE WENT RIGHT INSTEAD

NHTSA ODI #11220481

9,500 miles · Jun 4, 2019
Electrical System

VEHICLE WAS PURCHASED NEW IN APRIL OF 2018. THREE MONTHS IN, WE WERE NO LONGER ABLE TO CONTROL THE FUNCTION THAT ALLOWS NO OUTSIDE AIR INTO THE CABIN. THIS MEANS THAT THE FRONT WINDSHIELD IS CONSTANTLY FOGGED ON COLD MORNINGS, THROUGHOUT THE DAY AND AT NIGHT (ESPECIALLY ON RAINY DAYS). ON WARM DAYS, THE CABIN SMELLS LIKE MILDEW …

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VEHICLE WAS PURCHASED NEW IN APRIL OF 2018. THREE MONTHS IN, WE WERE NO LONGER ABLE TO CONTROL THE FUNCTION THAT ALLOWS NO OUTSIDE AIR INTO THE CABIN. THIS MEANS THAT THE FRONT WINDSHIELD IS CONSTANTLY FOGGED ON COLD MORNINGS, THROUGHOUT THE DAY AND AT NIGHT (ESPECIALLY ON RAINY DAYS). ON WARM DAYS, THE CABIN SMELLS LIKE MILDEW BECAUSE THE AIR IS CONSTANTLY FLOWING IN. NOT TO MENTION THE EXHAUST SMELL THAT ENTERS THE CABIN. THIS HAPPENS ALL THE TIME NOW. WE'VE COME TO LEARN THAT NO MATTER WHAT MODE THE SYSTEM IS LEFT ON; FACE, FEET, FACE/FEET, ETC. (EXCEPT DEFROSTER MODE), THE SYSTEM IS ALWAYS LOCKED/STUCK NOW. THE BUTTON THAT STAYS LOCKED IS THE ONE THAT ALLOWS OUTSIDE AIR INTO THE CABIN (PICTURE NAMED CONTROL PANEL) AND THE ONLY WAY TO TURN THIS FUNCTION OFF IS BY PHYSICALLY PRESSING THE AUTO, THEN MODE, THEN INSIDE AIR BUTTONS ON THE CONTROL PANEL. THERE HAVE BEEN A FEW TIMES THAT IT ACTUALLY STAYS LOCKED AND CANNOT BE TAKEN OFF.

NHTSA ODI #11217801

25,000 miles · Apr 4, 2019
Electrical SystemEngine

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR …

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED. LATER, WHILE DRIVING ONTO A FREEWAY, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED BACK TO THE DEALER. WHILE AT THE DEALER, THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11193897

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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