TL* THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAIL…
Read full complaint
TL* THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #11021823
Mileage unknown · Oct 20, 2003
StructureVisibility
WE HAVE PROBLEMS WITH THE DOORS LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. WINDOWS ON DRIVER AND PASSENGER SIDE WHERE LOWERED WHILE DRIVING; THEN WHEN RAISED ON THE DRIVERS SIDE IT WOULD MOVE. WITH ENGINE TURNED OFF TRIED TO RAISE WINDOW, NO SUCCESS. FOUND RECALL 98V-012.002 TURNED ENGINE ON, THEN OFF, OPENED ONLY PASSEN…
Read full complaint
WE HAVE PROBLEMS WITH THE DOORS LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. WINDOWS ON DRIVER AND PASSENGER SIDE WHERE LOWERED WHILE DRIVING; THEN WHEN RAISED ON THE DRIVERS SIDE IT WOULD MOVE. WITH ENGINE TURNED OFF TRIED TO RAISE WINDOW, NO SUCCESS. FOUND RECALL 98V-012.002 TURNED ENGINE ON, THEN OFF, OPENED ONLY PASSENGER DOOR AND THEN WINDOW WOULD GO UP. *LA
NHTSA ODI #10043270
Mileage unknown · Oct 8, 2002
Structure
CONSUMER STATES THAT WHILE DRIVING THE SLIDING DOOR WILL POP OPEN EVEN IF DOOR HAD BEEN LOCKED. *MR
NHTSA ODI #8020368
Mileage unknown · Jul 6, 2002
Structure
THE DOOR LOCKS INTERMITTENTLY LOCK BY THEMSELVES FOR NO REASON. THE LAST TIME THIS HAPPENED, MY TWO CHILDREN WERE LEFT LOCKED IN THE CAR, IN 110 DEGREE WEATHER WHILE MY WIFE FRANTICALLY CALLED THE POLICE TO HELP GET THEM OUT. THIS IS A DANGEROUS SITUATION AND NISSAN NEEDS TO ISSUE A RECALL TO FIX THIS BEFORE SOMEONE GETS KILLED.…
Read full complaint
THE DOOR LOCKS INTERMITTENTLY LOCK BY THEMSELVES FOR NO REASON. THE LAST TIME THIS HAPPENED, MY TWO CHILDREN WERE LEFT LOCKED IN THE CAR, IN 110 DEGREE WEATHER WHILE MY WIFE FRANTICALLY CALLED THE POLICE TO HELP GET THEM OUT. THIS IS A DANGEROUS SITUATION AND NISSAN NEEDS TO ISSUE A RECALL TO FIX THIS BEFORE SOMEONE GETS KILLED.*AK
NHTSA ODI #763875
Mileage unknown · Sep 28, 2001
Structure
MY KIDS WERE TRAPPED IN THE CAR WE HAD TO BUST OUT A WINDOW TO GET THEM OUT. THE DOORS WOULD NOT UNLOCK EVEN EITH A KEY IN THE DOOR OR USING THE REMOTE FOR KEYLESS ENTRY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, JUST THE FIRST TIME WITH MY KIDS IN THE CAR. MY KIDS ARE IN CAR SEATS. AGES 2 AND 5 MONTHS.*AK
NHTSA ODI #752702
Mileage unknown · Sep 17, 2001
Structure
LOCK MECHANISM WORKS IMPROPERLY. FOR INSTANCE, WHEN DOOR IS OPENED ALL OF THE DOORS WOULD AUTOMATICALLY LOCK. *AK CONSUMER STATES WHILE DRIVING, LOCKING MECHANISM WILL AUTOMATICALLY LOCK ON ITS OWN OR, IF OUT OF THE VEHICLE, OR PERHAPS GETTING SOMETHING, DOORS WILL AUTOMATICALLY LOCK. *SLC
NHTSA ODI #896421
Mileage unknown · Sep 7, 2001
Structure
THE POWER DOOR LOCKS ON MY 96 NISSAN QUEST HAVE A MIND OF THEIR OWN. THE FAMILY CALLS THEM "CRAZY" AND WE HAVE TO MAKE SURE THAT WE DO NOT EVER LEAVE THE VEHICLE WITHOUT THE KEYS IN HAND. I AM RETIRED AND MY WIFE AND I BABY SIT SOME OF OUR GRANDCHILDREN, WE PRAY THAT WE DON'T FORGET ABOUT THEM "CRAZY" DOOR LOCKS WHILE TRANSPOR…
Read full complaint
THE POWER DOOR LOCKS ON MY 96 NISSAN QUEST HAVE A MIND OF THEIR OWN. THE FAMILY CALLS THEM "CRAZY" AND WE HAVE TO MAKE SURE THAT WE DO NOT EVER LEAVE THE VEHICLE WITHOUT THE KEYS IN HAND. I AM RETIRED AND MY WIFE AND I BABY SIT SOME OF OUR GRANDCHILDREN, WE PRAY THAT WE DON'T FORGET ABOUT THEM "CRAZY" DOOR LOCKS WHILE TRANSPORTING THE GRAND KIDS. I MENTIONED THE PROBLEM TO A LOCAL SERVICE REP. AND HE WAS WELL AWARE OF THE PROBLEM WITH THE QUEST VAN POWER DOOR LOCKS. HE INDICATED THAT THEY HAD BEEN UNABLE TO FIX THE PROBLEM EVEN AFTER REPLACING ALL THE POWER DOOR LOCKS. THIS LEFT ME WITH THE FEELING THAT A ROOT CAUSE HAD NOT BEEN FOUND AND PERHAPS I WOULD BE NOTIFIED IN THE NEAR FUTURE OF A "RECALL" OR SERVICE BULLETIN TO HELP WITH MY "CRAZY" POWER DOOR LOCKS. AFTER JUST SEEING THE CBS REPORT TONIGHT, IT IS APPARENT THAT MANY OTHER HAVE THIS SAME PROBLEM, BUT HAVE NOT LET NHTSA KNOW. I JUST SPENT OVER $500 TO FIX THE AIR BAG LIGHT FROM COMING ON, TO REPLACE THE CONTROL MODULE, NOW I AM WONDERING IF THE POWER DOOR LOCKS PROBLEM MAY BE ANOTHER BAD CONTROL MODULE. CONTROL MODULES THAT INVOLVE SAFETY ISSUES SHOULD BE VERY RELIABLE.
NHTSA ODI #751886
Mileage unknown · Aug 1, 2001
Structure
THE POWER DOOR LOCKS CONTINUALLY LOCK BY THEMSELVES. ONCE, LOCKING MY 2 YEAR OLD DAUGHTER IN THE VAN WITHOUT IT RUNNING. WE LIVE IN TEXAS, AND IT MAKES ME SICK TO THINK WHAT WOULD HAVE HAPPENED IF I HAD NOT HAD AN EXTRA SET OF KEYS. I KNOW FROM A CBS NEWS REPORT THAT MY VAN IS NOT THE ONLY ONE LIKE WE THOUGHT THAT THIS IS HAPPEN…
Read full complaint
THE POWER DOOR LOCKS CONTINUALLY LOCK BY THEMSELVES. ONCE, LOCKING MY 2 YEAR OLD DAUGHTER IN THE VAN WITHOUT IT RUNNING. WE LIVE IN TEXAS, AND IT MAKES ME SICK TO THINK WHAT WOULD HAVE HAPPENED IF I HAD NOT HAD AN EXTRA SET OF KEYS. I KNOW FROM A CBS NEWS REPORT THAT MY VAN IS NOT THE ONLY ONE LIKE WE THOUGHT THAT THIS IS HAPPENING TO. IS IT GOING TO TAKE A CHILD'S DEATH FOR A RECALL TO BE ISSUED? NISSAN TOLD ME TO HAVE IT FIXED MYSELF. I CANNOT AFFORD TO DO THAT. IT HAPPENS TOO MANY TIMES TO COUNT.
NHTSA ODI #749594
Mileage unknown · Jun 26, 2001
Structure
DOORS WILL LOCK ON THEIR OWN WITHOUT WARNING INCLUDING WHEN ENGINE IS RUNNING AND NO DRIVER AND/OR PASSENGERS ARE INSIDE. DEALER HAS REPLACED PARTS, BUT PROBLEM STILL EXISTS AND SEEMS TO BE GETTING WORSE.*AK
NHTSA ODI #747415
Mileage unknown · Nov 26, 1999
Structure
THE ELECTRIC DOOR LOCKS LOCK AND UNLOCK THEMSELVES, ON ONE OCCASION THE DOORS LOCKED A SMALL CHILD WITHIN THE VEHICLE FOR A SHORT PERIOD OF TIME. *MJS
VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH POWER WINDOWS THAT CAN BE CLOSED AFTER THE IGNITION KEY IS TURNED TO THE "OFF" POSITION AND THE RIGHT FRONT (PASSENGER) DOOR IS OPENED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS 118, "POWER-OPERATED WINDOW SYSTEMS."
Consequence & remedy
Consequence: THERE IS THE POTENTIAL FOR UNSUPERVISED CHILDREN TO OPERATE THE POWER WINDOWS, INCREASING THE RISK OF PERSONAL INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH A LABEL REMINDING OWNERS NOT TO LEAVE CHILDREN UNATTENDED BECAUSE THE POWER WINDOWS CAN OPERATE FOR 15 MINUTES AFTER THE VEHICLE IGNITION HAS BEEN TURNED OFF UNLESS THE DRIVER'S DOOR IS OPENED. ALSO INCLUDED ARE INSTRUCTIONS DESCRIBING HOW AND WHERE THIS LABEL IS TO BE INSTALLED. IF AN OWNER PREFERS, THEIR DEALER CAN INSTALL THIS LABEL FOR THEM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA00015 · Fuel Tank Vent Hose Leakage
Opened May 22, 2000 · Closed Jan 4, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT OT DEGRADATION AND CRACIKING. IN A LETTER DATED DECEMBER 14, 2000, NISSAN NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFECTD VEHICLES WITH THE REDESIGNED HOSE.NISSAN WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES ON FEBRUARY 5, 2001.NISSAN WILL FINISH ITS OWNER MAILINGS ON SEPTEMBER 10, 2001.OWNERS WILL BE NOTIFIED IN REVERSE ORDER OF VEHICLE AGE.
Additional source detail variants (2)
Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT OT DEGRADATION AND CRACIKING. IN A LETTER DATED DECEMBER 14, 2000, NISSAN NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFECTD VEHICLES WITH THE REDESIGNED HOSE.NISSAN WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES ON FEBRUARY 5, 2001.NISSAN WILL FINISH ITS OWNER MAILINGS ON SEPTEMBER 10, 2001.OWNERS WILL BE NOTIFIED IN REVERSE ORDER OF VEHICLE AGE.
Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANT CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUORACBON RUBBER HOSES WHICH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WER MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT OT DEGRADATION AND CRACIKING. IN A LETTER DATED DECEMBER 14, 2000, NISSAN NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFECTD VEHICLES WITH THE REDESIGNED HOSE.NISSAN WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES ON FEBRUARY 5, 2001.NISSAN WILL FINISH ITS OWNER MAILINGS ON SEPTEMBER 10, 2001.OWNERS WILL BE NOTIFIED IN REVERSE ORDER OF VEHICLE AGE.
SQ00008 · Unexpected Opening On Sliding Door
Opened May 12, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Structure
There is no summary currently available
1996 Nissan Quest Problems, Complaints & Recalls | Skip That Year