IllustrationWhile driving the vehicle it has gone into neutral 3 times prior to 8,000 mile. The vehicle was bought new. Two of the three times I was pressing the gas pedal and holding it steady. Speed was ~ 40-45 MPH. RPMs increased from ~1500 to over 3000. I had to come to a complete stop to put the vehicle back in drive. The other instanc…
Read full complaint
While driving the vehicle it has gone into neutral 3 times prior to 8,000 mile. The vehicle was bought new. Two of the three times I was pressing the gas pedal and holding it steady. Speed was ~ 40-45 MPH. RPMs increased from ~1500 to over 3000. I had to come to a complete stop to put the vehicle back in drive. The other instance happened as I was pressing the brake pedal. As I took my foot off of the brake pedal to press the gas pedal, the RPMs increased from ~1000 to over 2000. The transmission had gone back into neutral. I had to come to a complete stop in the intersection. I have been fortunate not to have someone behind me during these three instances. If I had an accident could have easily occurred. I was also fortunate that the intersection I had to stop in was not busy at the time. No warning lights appeared on the dash at any time during these three instances. My local Nissan dealer, where the vehicle was purchased from new, replaced the fuel pump and fuel gauge packing at 7515 miles. Again, I had the last issue arise at 7909 miles which came after the repair. The dealership is reviewing next steps with me, either a buy back situation or repair. I also contacted Nissan America directly for assistance. They offered an extended warranty of 7 years or 100,000 miles contingent of me releasing them of further responsibility. I refused the offer. The manager with Nissan America that I spoke with referred me to the Better Business Bureau to file a complaint. Unreal response given the nature of this safety issue.