2023 Nissan Pathfinder

The left-side steering wheel control switch assembly governing the driver information matrix and emergency assist features malfunctioned, and this failed component remains on the vehicle and is available for inspection upon request. This sudden loss of functionality put safety at risk by restricting my ability to navigate vital safety menus and emergency settings while operating the vehicle, creating an active driver distraction. The problem has not yet been reproduced or confirmed by a dealer or independent service center, nor has it been inspected by the manufacturer, police, or insurance representatives. Prior to the total failure, there were no warning lamps, dashboard messages, or symptoms, as the control switch simply stopped responding without prior warning.

After a hard rain water started pouring into cabin from a Pilar’s, headliner, sun visor lights, vanity eye glass holder, dome light…. There is a leak from sunroof and dealers say it’s a known issue but not a warranty item. First happened last week while driving kids to school and second time two days later. Both after or during heavy rains. This caused a major distraction and almost caused me to crash. See link - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Around View Monitor (AVM) system failed. The rear backup camera image no longer functions properly due to a failed AVM control unit. The vehicle is a 2023 Nissan Pathfinder Platinum equipped with Nissan’s camera-based surround view and backup camera system. The vehicle has been diagnosed by an authorized Nissan dealership, and the failed component remains installed in the vehicle and is available for inspection. The failure disabled the vehicle’s backup camera and related camera-based visibility systems. This significantly reduces rearward visibility while backing up and increases the risk of striking pedestrians, children, pets, vehicles, or objects that may not be visible through mirrors alone. Drivers have come to rely on the backup camera system as an important safety feature, and its sudden failure creates a safety hazard during parking and low-speed maneuvers. The problem was diagnosed and confirmed by an authorized Nissan dealership. The dealership determined that the Around View Monitor (AVM) control unit had failed and advised that the module requires replacement. The vehicle has not been inspected by police or insurance representatives. Nissan corporate has not yet physically inspected the vehicle to my knowledge. The backup camera system functioned normally until it suddenly stopped working. There were no warning lights, messages, prior malfunctions, collisions, or damage that would have indicated a problem. The failure occurred without warning. I purchased this 2023 Nissan Pathfinder only one month ago, and the AVM system suddenly failed after just a few weeks of ownership. The dealership diagnosed a failed AVM control unit and quoted approximately $3,400 ($2800 parts and $600 labor) for repair. A critical rear-visibility safety system should not fail unexpectedly in a vehicle this new. The repair cost is prohibitive, leaving us owners without an important safety feature. Nissan should investigate and assist affected owners.

I am reporting a recurring defect involving the sunroof drain system in my 2023 Nissan Pathfinder Platinum that has caused multiple interior flooding incidents. The vehicle has flooded three separate times due to failure of the sunroof drainage system. Water enters the cabin during rain events and accumulates inside the vehicle, causing damage to the interior and raising concerns about potential electrical system exposure and safety hazards. This issue has been addressed by a Nissan dealership on multiple occasions; however, the defect has not been permanently resolved and continues to reoccur. The repeated failure of the drainage system indicates a potential design or manufacturing defect rather than normal wear or maintenance-related issues. Water intrusion into the cabin creates safety concerns including: Potential damage to electrical components Risk of mold and air quality issues inside the vehicle Driver distraction and reduced vehicle reliability Despite multiple repair attempts, the issue persists. Nissan has declined further assistance due to the vehicle being outside of the warranty period, even though the defect is ongoing and unresolved. I am submitting this complaint to document a potential systemic issue with the sunroof drainage system that may affect other vehicles of the same model.

My vehicle has the idle stop feature. When at a red light, the vehicle shut off and went into idle mode. However, when the light turned green, and I removed my foot from the brake and pressed the gas, nothing happened. The vehicle had shut off entirely and when I turned it back on, it was in neutral. I had to put the vehicle in drive. I had 2 children in the car with me and it was very nerve racking to have a plethora of vehicles stuck behind me honking their horns because I was not moving for a green light. Now mind you, the speed limit on this road is 45 mph. If traffic was flowing, we could of been rear ended. I think we got really lucky on this day. I purchased this vehicle 8 days ago. I researched this issue and it is a common issue, however, there is no recall for it. https://www.reddit.com/r/nissanpathfinder/comments/14ov95d/2023_pathfinder_auto_start_issue_shifts_to/

I am reporting a failure of the Around View Monitor / camera system on my 2023 Nissan Pathfinder. The system stopped functioning completely without warning. Pressing the camera button does nothing, the camera cannot be activated through vehicle settings, and no camera views (rear, front, or surround) are available. Parking sensors and the infotainment screen continue to work, indicating a system-level electronic failure rather than user error or a single camera issue. This vehicle relies on the camera system for rear visibility and low-speed maneuvering. The loss of this system reduces driver visibility and increases the risk of collision, especially when reversing or parking. The failure occurred despite normal use and maintenance, with no prior warnings or messages to the driver. The vehicle is only a few years old, yet the repair involves replacement of a major electronic control module at significant cost. This appears to be a premature failure of a safety-related electronic system. I am concerned this may affect other vehicles of the same model year and configuration.

The control buttons located on the steering wheel of the newer model Nissan Pathfinder are malfunctioning. These buttons control numerous functions and sensors. What's happening is, the spring action of the buttons are failing and the button is loose. This causes the button to make contact as if it was pushed without touching it, simply driving over a bump. Some of these buttons control warning sensors for the vehicle, anti-collision, parking, blind spot, etc. Numerous people are complaining about this online. Several have said their dealer service department acknowledges that this is a known issue. I contacted Nissan customer service and they told me there is no information in their system about this problem and any repair would be out of pocket by the customer. This is a very expensive repair. This issue must be addressed. There are too many Pathfinder owners having the exact same problem. Please look into this. Thank you

Vehicle Year: 2023 Make: Nissan Model: Pathfinder Platinum 4WD VIN: [XXX] Mileage: 24,500 Date First Noticed: October 8, 2025 Problem: The panoramic sunroof drain system is defective, causing water to leak into the cabin during rain, dripping from the driver-side overhead console and door area. This matches Nissan TSB NTB23-073 (Oct 9, 2023), which admits a design flaw in the front drain grommets (Part #76938-5NA0A) leading to poor drainage and clogs—even from normal environmental debris like sand in Florida. The vehicle was built November 2022, well within the 3-year/36,000-mile warranty. Nissan dealer (Nissan of Naples) inspected (Oct 9, 2025) but performed an inadequate diagnosis: only a photo of sand in the tray, no water intrusion test, no drain line analysis, and no TSB verification. They charged $207.54 and denied warranty, claiming "environmental concern" and "outside influence" (sand clog, not defect)—contrary to the Owner's Manual (pp. 2-121/2-122), which requires zero drain maintenance. Nissan Consumer Affairs (Case XXX) upheld the denial, refusing written explanation. BBB complaint (NIS2519919) and FL Lemon Law Form 1A filed Nov 6—still unresolved. Safety Risks: - Mold/mildew growth in headliner (health hazard). - Electrical shorts in overhead console (lights, controls, airbags). - Driver distraction from water dripping near visor/windshield. This defect impairs safe operation and could affect others. Nissan must recall/fix under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)