2023 Nissan Pathfinder

My vehicle has the idle stop feature. When at a red light, the vehicle shut off and went into idle mode. However, when the light turned green, and I removed my foot from the brake and pressed the gas, nothing happened. The vehicle had shut off entirely and when I turned it back on, it was in neutral. I had to put the vehicle in drive. I had 2 children in the car with me and it was very nerve racking to have a plethora of vehicles stuck behind me honking their horns because I was not moving for a green light. Now mind you, the speed limit on this road is 45 mph. If traffic was flowing, we could of been rear ended. I think we got really lucky on this day. I purchased this vehicle 8 days ago. I researched this issue and it is a common issue, however, there is no recall for it. https://www.reddit.com/r/nissanpathfinder/comments/14ov95d/2023_pathfinder_auto_start_issue_shifts_to/

My vehicle has had 3 fuel pump failures in under a year, requiring 3 separate fuel pump replacements by an authorized Nissan dealership. The fuel pump failure causes the vehicle without warning to stall in active traffic, loss of power and the drivers seat to move back away from the steering wheel. The infotainment center has also failed 2 times and had to be replaced 2 separate times by an authorized Nissan dealership. The infotainment center failures also cause the back up and side view cameras to become inoperable. The vehicle and repair records are available for inspection upon request. My safety and the safety of others is put at risk because the repeated and unpredictable fuel pump failures cause the engine to stall in active traffic and the loss of power. This is unsafe because the stalling has happened in hazardous situations like while exiting the interstate. The drivers seat also moves away from the steering wheel and brake while the car is in motion creating a risk of loss of control. Additionally, when the infotainment system fails so do the side view and back up cameras increasing the risk of an accident. Although the vehicle is currently operational, the pattern of failures creates an ongoing safety risk. An authorized Nissan dealership confirmed the failures and replaced the fuel pump three times and the infotainment system twice. The vehicle was inspected and repaired multiple times by an authorized Nissan dealership, and the issues were reported to Nissan Consumer Affairs. The failures occurred intermittently and without warning.

Follow up to my prior complaint (NHTSA ID Number: 11568968). Sandy Sansing Nissan in Pensacola, Florida replaced the fuel pump and the front forward detection sensor. We also had to have the middle row, middle seatbelt replaced due the sensor not working. We have had the vehicle back for a week and the problems have continued, if not gotten worse. The vehicle has stalled out multiple times, 3 days in a row, nearly causing my wife and children to be rear-ended by a semi truck on 2 occasions. The issue is the vehicle gets to about 27 mph, revs up to 6K rpms, stops moving forward and begins to slow down (at 6K rpms), warning lights like the oil light kick on along with several other lights, and the vehicle stalls, forcing the driver to glide off the roadway. My wife took a photo of the dash as she was gliding off the road and it shows the vehicle still in D (drive) at 0 mph and 1k rpms, whatever that means since the car was still rolling. Once off the road, she has to turn the car off to get it to reset so she can move forward. She stated that at least 2 times, the car restarts with the shifter still in D. On one occasion, she could not get the car to restart for several minutes. Nissan, of course, says they haven't gotten any complaints and no error codes. My wife also states the info center and radio always fail right before the vehicle starts stalling. I going to have to have the car towed to Nissan due to us living over a hour from the dealership and the car not being safe to drive.

Issue is related to insufficient starting and propulsion of the vehicle after the idle stop feature has stopped the engine. After the idle stop feature turns off the engine [upon stopping of the vehicle], the engine does not start quickly and efficiently. You take your foot off the brake, the vehicle begins to start, then you push on the gas, the engine/vehicle then hesitates and stutters, and then the engine finally fully engages and moves the vehicle. Engine doesn't seem to be getting sufficient fuel. NOTE: THE MOST CONCERNING ISSUE is that upon pushing on the gas after idle stop, the vehicle has automatically slipped into Neutral [two recent incidents], basically stalling the vehicle in traffic (until the RPMs reduced and it could be put back in Drive). This is a safety concern if I am beginning to take a left-hand turn or pulling out into oncoming traffic. I have to now turn off the idle stop feature each trip to avoid this safety concern (unless I forget). I will be bringing vehicle into the dealer for service soon - but I am not confident this is going to effectively diagnosed or resolved.

My car has been flipping into manual mode from a stopped position. It’s happened about a dozen times at this point. I’ve taken it to the dealership multiple times. The first time I took it in they said they did some software updates. A few weeks later it happened again. Took it back in… they said they couldn’t find anything wrong. They tried to tell me it was “user error”. Since then it’s happened multiple times. It’s always from a stopped or slowed position such as a red light, stop sign or yield/merge. I’ve almost been rear ended on 2 occasions because I try to accelerate and the car will not go and once you realize it’s in neutral someone is already slamming on their brakes behind you! The most recent time it happened with my children in the car! This is unacceptable. I driven Nissans for over 20 years and never had an issue. I currently lease this vehicle. I have 5 months left and I’ve been begging the dealership to get me out of this car… I told them I’d drive anything but this. And they won’t. I’ve been dealing with Nissan consumer affairs which is a joke! I’m at my wits end.

I found my new 2023 Pathfinder at Kraft Nissan in Tallahassee, Fl but since I live in Ga I wanted to avoid paying taxes to transfer to Ga. I contacted Woody Folsom dealership in Vidalia, Ga who contacted Kraft and did a dealership trade. Woody Folsom dealership sales rep delivered to my home on [XXX]. On the same day as delivery, I drove the car to for about 30 mins and stopped at a red light. The auto stop feature was on - My car went from Drive to Neutral then OFF! I could not restart the car. I was in traffic with other vehicles who were blowing their horns at me. I did put on my flashers. I waited several minutes after attempting to start the car when it finally started again. The car went back to Vidalia to be serviced and I was told it was fixed and a battery had to be replaced. Again, this same scenario occurred multiple other times. [XXX] I was pulling out of Zaxby's and my car stalled on me, the turning lane for the cars on the opposite of rode was available so I pulled into it with my flashers as my car completely turned off. I had difficulty again starting the car back up. After several minutes of being turned off I was able to start it again. ** other issues [XXX] I was idling at a red light and car went from D to Neutral then completely shut off. [XXX] I was idling in a parking lot waiting on a friend. A light on the dashboard came on indicating the car would be shutting down as to save battery. The car turned off. When I went to start the car again, it would not properly start. It sputtered. I gave it gas and no change. I put car in reverse and tried to go forward which it continued to sputter then turned off. I attempted to start the car but it would not. After letting the car stay off for several minutes it finally started. [XXX] After driving the car for about 30 mins with no issues then shutting off - I tried to start car again and it started the sputtering again. Same deal - let it sit then try again with it starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

Stop & start fuel saving system, which automatically engages while waiting in the traffic, is malfunctioning. In the best case scenario car switches the gear to Neutral when releasing the break pedal to auto-start the engine. Another variation is shutting down the engine when attempting to drive off from the traffic lights or intersection after even a short stop. In a occurrence of this issue engine must be manually started like if it was parked. Last scenario, which happens to be the most dangerous, combines both previously mentioned behaviors and the fact that before the engine stops or gear switches to Neutral, car may roll into the intersection and stop there, potentially leaving the car in a crash course with other cars. The last scenario is especially critical on left turns with no traffic lights. If driven by less skillful drivers this leads to some very nasty situations on the road. Nissan doesn't offer a menu option to permanently disengage start & stop system. One has to always remember to turn this function off after each car-start. Finally, turning stop & start system off results in significantly higher fuel consumption.