2022 Nissan Pathfinder

My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".

While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.

The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.

When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.

My Toddler was seated (in the car seat that was buckled into ) the second row bucket seat. While driving the vehicle we hit a bump in the road which then launched the back passenger seat up and forward pinning my child between the two seats. His face smashed into the front passenger seat headrest which caused forced injury to his head. The EZ seat button could not have been reached by my child due to them being in a car seat. This has been reported to the manufacture of Nissan. There are no warnings for this feature.

What component or system failed or malfunctioned, and is it available for inspection upon request? The rear backup camera fails to display the rear camera image when in reverse. Upon starting the vehicle and selecting reverse, the camera first displays the reverse camera image, when vehicle is in motion and actively reversing the camera display goes black, temporary failing to display any picture. After approximately 2 seconds, the picture returns. How was your safety or the safety of others put at risk? The federally required rear view camera systems fails while in reverse and activity in motion, potentially failing to capture obstacles or people while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought into a dealer who could not reproduce the problem. The issue occurs at an unpredictable frequency and not upon every startup or reversing cycle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only symptoms is that of the failure itself described above, no other indications leading up to or following the failure present. This issue has been occuring since purchase, new, from a dealership.