2022 Nissan Pathfinder

I have tried working with the dealer and Nissan on this issue, with no success. I don't know where else to turn because searching forums there are hundreds of posts from other Pathfinder owners reporting the same defects in their vehicles. I filed a complaint with Nissan Consumer affairs and they insist my issue is simply wear and tear of the vehicle, which is not acceptable. My 2022 Nissan Pathfinder, as well as hundreds others report that their vehicle are requiring new brakes as well as new tires within 20,000 miles of purchasing the vehicle brand new. When my dealer notified me of the issue I questioned them, to which they also recognized it wasn't right and something has been wrong since the re-design of this vehicle. They also said they can't do anything except recommend replacement, it has to be up to Nissan to acknowledge they have something faulty in the design or mechanics that is causing these components to go bad well below manufacturer specs. When contacting Nissan Consumer Affairs I attempted to explain to them that this wasn't normal, these systems should not be replaced within 20,000 miles of a new purchase. They however discounted me and said it was simple wear and tear, that's how it is. I find it hard to believe myself and hundreds of others who have purchased these vehicles should have to pay for these replacements when it's clearly a design or mechanical flaw from Nissan. I know this may not be the right department to go to, but I'm not sure where else to turn for help in getting Nissan to publicly acknowledge this.

Collision avoidance system engaged without warning forcibly stopping vehicle in the middle of highway traffic with no obstructions in front of vehicle. Rear Brake pads also wearing out at less than 30k miles. Pads went from 7mm to 2mm thickness between 5k mile oil change intervals. This lead to extreme rotor damage and replacement of rotors and pads.

The automatic collision breaking system light just came on. I turned it off and waited a while. I was fine for two days then came back on and stayed on. Took it to the dealer and they said I must have hit something because the sensors were not aligned. I explained I had hit nothing. There is no damage at all to the bumper. No accident reports no damage nothing but they insisted I “must have hit something.” Light when off again for about a day then came back on. Radio turns off and on randomly. Had an engine overheating after I turned the car on a 56 degree day.

Upon routine service at 15,393 miles I was told that my rear brakes and rotors needed replacement. The service advisor stated that they are at a 2 and failed the multi-point inspection. I brought the vehicle to an independent shop and they confirmed the rear brakes needed immediate replacement. Upon further research, this seems to be a pattern for the 2022 Pathfinder with many people needing to replace rear brakes at a very low mileage.

My name is [XXX] and I have been a Nissan Consumer for over 10 years, and this is the second time I have had major issues with my breaks. Unfortunately, I did not send an email when the 1st occurrence happened but, in my brand, new Rouge around 2017, my front and back breaks went completely out and had to be replaced at 6 months, but I continued to patronize your company. This occurrence I am sending an email regarding my 2022 Nissan Pathfinder I purchased from Passport Nissan, Marlowe Heights. I called the consumer customer service number on 8/12 and was provided case # [XXX}. Nissan Consumer line says, oh, there is nothing we can do because your vehicle is not under warranty and there has not been a recall! I brought my truck in for an oil change and tire rotation (which is part of the extended warranty when I purchased my truck) on July 11, 2003, and was not informed that my brakes needed any attention. The week of 8/7/2023 I noticed my brakes were really loud when I went in reverse so I looked up when should a car/truck need new brakes seeing as though I have only had this vehicle for just a year in July. It should brake should not be needed for at least 30-60,000 miles, here I am at 12, 483 miles. I called the dealership and was informed this is likely wear and tear and that I would be responsible for the cost of new breaks if needed. I am baffled because the point of me leasing a new vehicle is an attempt to avoid major costs such as brake and engine concerns before my 3-year lease is up. Yes, I leased 3 years prior to this lease a year ago! I make an appointment and take my truck to Nissan of Marlow Heights and informed the worker of my concern and he immediately tells me, oh, it’s just a noise your bakes make early in the morning, my Toyota does the same thing in the mornings. I explained to him that it’s not just in the morning but when I go in reverse, and I demonstrated this concern and he was like, oh no that is not norm INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.