2018 Nissan Murano

ANDROID AUTO SYSTEM RANDOMLY CRASHES OR FREEZES WHEN NAVIGATING WITH GOOGLE MAPS. AS A RESULT WE ARE LEFT SCRAMBLING WHILE DRIVING TO DISCONNECT AND RECONNECT OUR PHONE TO RESET THE SYSTEM, OR TO CHANGE USB PHONE SETTINGS TO PROPERLY RECONNECT THE OUR PHONE TO ANDROID AUTO, CAUSING A DANGEROUS DISTRACTION FROM THE ROAD. SOMETIMES RECONNECTING THE PHONE DOES NOT WORK CAUSING A REPEAT OF THE EFFORT AND CAUSING FURTHER DRIVING DISTRACTION. I HAVE REPEATEDLY ATTEMPTED TO GET THE NISSAN DEALER TO REPAIR THE PROBLEM BUT THEY DENY THERE IS AN ISSUE.

TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB

I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.

THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB

I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR

WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR

I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR

WHETHER IT BE A FEW SECONDS AFTER DRIVING, OR A MINUTE OR TWO, THE WARNING 'UNAVAILABLE FRONT RADAR OBSTRUCTION' APPEARS ON THE DASH BOARD. THIS INDICATES THAT THE AUTOMATIC COLLISION AVOIDANCE SYSTEM HAS BEEN DISABLED. THIS IS THE RADAR SYSTEM THAT MONITORS THE DISTANCE BETWEEN THE VEHICLE AND ANY OBJECT IN FRONT OF IT, THAT FIRST ALERTS THE DRIVER IF THEY ARE APPROACHING AN OBJECT AHEAD RAPIDLY AND IF NO ACTION IS TAKEN ON THE DRIVERS PART, WILL THEN TRY TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES TO HELP AVOID OR MITIGATE THE IMPACT OF A COLLISION. THIS SYSTEM IS NOT SUPPOSED TO AUTOMATICALLY TURN ITSELF OFF. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS USED AND SEEMS TO BE A WELL DOCUMENTED PHENOMENON BY MURANO OWNERS, THROUGH UNOFFICIAL NISSAN MURANO FORUMS, AS WELL AS HERE ON DIGITAL TRENDS 'HTTPS://WWW.DIGITALTRENDS.COM/CARS/FAULTY-RADARS-COMPROMISING-NISSAN-EMERGENCY-BRAKING-SYSTEM/?AMP' WITH THE 2015-2018 NISSAN MURANO AND OTHER NISSAN VEHICLES.