2018 Nissan Murano

WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR

I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR

WHETHER IT BE A FEW SECONDS AFTER DRIVING, OR A MINUTE OR TWO, THE WARNING 'UNAVAILABLE FRONT RADAR OBSTRUCTION' APPEARS ON THE DASH BOARD. THIS INDICATES THAT THE AUTOMATIC COLLISION AVOIDANCE SYSTEM HAS BEEN DISABLED. THIS IS THE RADAR SYSTEM THAT MONITORS THE DISTANCE BETWEEN THE VEHICLE AND ANY OBJECT IN FRONT OF IT, THAT FIRST ALERTS THE DRIVER IF THEY ARE APPROACHING AN OBJECT AHEAD RAPIDLY AND IF NO ACTION IS TAKEN ON THE DRIVERS PART, WILL THEN TRY TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES TO HELP AVOID OR MITIGATE THE IMPACT OF A COLLISION. THIS SYSTEM IS NOT SUPPOSED TO AUTOMATICALLY TURN ITSELF OFF. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS USED AND SEEMS TO BE A WELL DOCUMENTED PHENOMENON BY MURANO OWNERS, THROUGH UNOFFICIAL NISSAN MURANO FORUMS, AS WELL AS HERE ON DIGITAL TRENDS 'HTTPS://WWW.DIGITALTRENDS.COM/CARS/FAULTY-RADARS-COMPROMISING-NISSAN-EMERGENCY-BRAKING-SYSTEM/?AMP' WITH THE 2015-2018 NISSAN MURANO AND OTHER NISSAN VEHICLES.

WHILE DRIVING MY 2018 NISSAN MURANO, ALL OF A SUDDEN MY VEHICLE BEGAN TO DE-ACCELERATE AND LOST IT'S ABILITY TO ACCELERATE. I IMMEDIATELY ATTEMPTED TO PULL ONTO THE MEDIAN OF THE HIGHWAY AND REALIZED THAT MY BRAKES WERE MALFUNCTUNCTIONING, BUT BY THEN MY VEHICLE WAS AT SUCH A LOW SPEED THAT THE BRAKES WERE ABLE TO STOP MY VEHICLE WHEN THE PEDDLE WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD. THREE WARNING LIGHTS WERE INDICATED ON MY WARNING SCREEN AND MY RPM INDICATOR WAS BOUNCING UP AND DOWN. I CALLED MY DEALERSHIP (MY VECHICLE, WAS STILL UNDER FACTORY WARRANTY) AND THEY DIRECTED ME TO A NUMBER TO CALL FOR TOWING SERVICES. IN THE MEANTIME, I CRANKED MY CAR SEVERAL TIMES, AND EACH TIME THE SAME WARNING LIGHTS WERE ON, THE RPM INDICATOR CONTINUED TO BOUNCE, AND THE VEHICLE'S ENGINE WAS GEARED UP WHILE THE VEHICLE WAS SHAKING. AFTER MY VEHICLE WAS TAKEN TO THE DEALERHIP (PETRO NISSAN IN HATTIESBURG,MS) THEY TOLD ME THAT THE ONLY WAY THEY COULD DIAGNOSE AND REPAIR THE MALFUNCTION WAS TO "REPLICATE THE MALFUNCTION IN MY VEHICLE". AFTER THREE DAYS, THE DEALERSHIP SAID THAT THE MALFUNCTION WAS NOT REPLICATED SO THERE WAS NOTHING THE DEALERSHIP COULD TO REPAIR THE MALFUNCTION. THE DEALERSHIP ALSO REFUSED TO FURNISH ME WITH A LOANER CAR BECAUSE THE MALFUNCTION WASN'T DIAGNOSED. SO, I AM NOW IN A SITUATION WHERE MY CAR REMAINS UNSAFE TO OPERATE, BUT I CANNOT IN GOOD CONSCIENCE SELL OR TRADE IT IN AND ALLOW SOMEONE TO OPERATE THIS DANGEROUS VEHICLE. I AM IN A VERY PRECARIOUS SITUATION BUT CANNOT AFFORD TO SIMPLY SIDELINE THIS VEHICLE AND PURCHASE ANOTHER. NISSAN IS FORCING ME TO OPERATE A VEHICLE WHICH IS A DANGER TO THE OCCUPANTS OF THIS VEHICLE AND TO THOSE OTHERS ON THE STREETS AND HIGHWAYS.

TL* THE CONTACT OWNED A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 50 MPH, WHEN ATTEMPTING TO PRESS THE BRAKE PEDAL IN ORDER TO STOP FOR AN ONCOMING TURNING VEHICLE WHEN THE BRAKES FAILED. THE CONTACT STATED THAT THEY ENDED UP CRASHING INTO THE TURNING VEHICLE CAUSING THE VEHICLE TO BOUNCE OFF OF THE OTHER VEHICLE AND HIT A NEARBY GUARDRAIL. THE AIRBAGS DID DEPLOY AND SMOKE EMITTED FROM THEM. THE POLICE WERE CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT STATED THEIR WIFE NEEDED TO BE CUT OUT THE VEHICLE AND TAKEN TO THE HOSPITAL VIA AMBULANCE. THE WIFE SUSTAINED INJURIES TO THEIR RIGHT LEG, ANKLE, AND THE RIB AREA. THE CONTACT WHO WAS THE PASSENGER RECEIVED INJURIES TO THEIR LEFT KNEE AND HEAD WHERE MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER HOWEVER PRIOR TO THE FAILURE BEING EXPERIENCED THE VEHICLE HAD A 21,000 MILE INSPECTION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *DT

PURCHASED 2018 NISSAN MORANO SL SUV ON 12/14/2019. DRIVING FROM DEALER ON 4 LANE HIGHWAY, APPROX. 3 MI., DASHBOARD DISPLAYED 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. IT HAS RANDOMLY DISPLAYED THIS EVER SINCE. NISSAN DEALER STATED THEY HAVE BEEN 'DESENSITIZING' THE RADAR AS A REMEDY BUT DENIED HAVING ANY PREVIOUS KNOWLEDGE OF THIS DEFECT.

WHEN DRIVING IN CRUISE CONTROL, THE VEHICLE WILL SUDDENLY FLASH A SIGNAL STATING "FRONT RADAR OBSTRUCTION, UNAVAILABLE" WHICH DISENGAGES THE BRAKING SYSTEM WHILE DRIVING IN CRUISE CONTROL, . THIS ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY BECAUSE THE RADAR FAILED TO ALERT AND AUTOMATICALL SLOW CAR DOWN. THIS ALSO CAUSES A HAZARD WHEN DRIVING ON REGULAR STREETS AS ALL OF A SUDDEN THE SIGNAL FLASHES INEXPLICABLY AND UNPREDICTABLY WHICH CAUSES A DISTRACTION WHILE DRIVING.

I JUST PURCHASED A 2018 NISSAN MURANO PLATINUM "AS IS" WITH NO WARRANTY. AFTER DRIVING I AM NOW NOTICING A BEEP AND MESSAGE ACROSS DASH THAT SAYS "UNAVAILABLE FRONT RADAR OBSTRUCTED." CRUISE CONTROL IS NOT EVEN ON. I RESEARCHED THE PROBLEM AND FOUND IT IS A VERY WIDESPREAD PROBLEM WITH SEVERAL NISSAN MODELS. I AM SO FRUSTRATED NOW. I AM AFRAID TO USE CRUISE CONTROL WHICH I LIKE TO USE FROM TIME TO TIME WHEN TRAVELING. IF THERE IS A FIX I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR IT. THIS IS A PROBLEM NISSAN HAS KNOWN ABOUT DUE TO A DEFECTIVE PART. NOT SURE WHERE TO GO FROM HERE OR WHAT TO DO.