2010 Nissan Murano

I began hearing a rattling sound coming from the rear of the vehicle. I believed it was possibly the suspension, as the vehicle would also bounce more often than expected when going over any irregularities in the road (potholes, speed bumps, normal wear on roads, etc). I brought it to the dealership where I purchased the vehicle, and they found no issues. I had previously replaced all 4 tires and brakes before hearing this sound, and nothing was brought to my attention then, either. The noise continued, and I brought the vehicle to another mechanic, where the damage was found immediately. The frame had corroded to the point where the mechanic advised me to not even drive home, rather have the vehicle towed to the dealership to be assessed and checked for a recall. Multiple incidents similar to mine have been found - all starting after 100k miles - but none have resulted in an official recall notice.

The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact heard an abnormally loud sound. The contact drove the vehicle to a nearby local independent mechanic, and the vehicle was diagnosed with a corroded subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

The contact owns a 2010 Nissan Murano. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the rear of the vehicle. The vehicle was taken to an unknown dealer, where it was diagnosed that the rear subframe was corroded and fractured in half and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

The contact owns a 2010 Nissan Murano. The contact stated that while driving at an undisclosed speed, a rumbling noise was heard coming from underneath the vehicle. The check engine warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear subframe and front axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2010 Nissan Murano. The contact stated that rear tires had collapsed into the wheel well. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the crossmember had failed due to severe corrosion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,000. The VIN was not available.

THE DOOR LOCKS ON THE MURANOS DO NOT FUNCTION PROPERLY. FROM READING MESSAGE BOARDS ONLINE IT LOOKS LIKE A COMMON ISSUE THAT SHOULD BE RECALLED AS IT IS NOT JUST MY VEHICLE. SOMETIMES IT WON'T LOCK AND OTHER TIMES IT WON'T UNLOCK. IT DOESN'T WORK WITH EITHER THE KEYFOB OR FROM THE INSIDE OF THE DOOR. IT IS A SAFETY CONCERN NOT BEING ABLE TO LOCK AND UNLOCK THE CAR DOOR. SOMEONE COULD OPEN YOUR CAR DOOR OR NOT BEING ABLE TO UNLOCK IT TO EXIT THE VEHICLE IN AN EMERGENCY. NISSAN WANTS SEVERAL THOUSAND DOLLARS TO FIX THE ISSUE WHEN IT IS SOMETHING THAT IS A COMMON DEFECT ON THEIR END. THEY SHOULD HAVE TO FIX IT.

MY 2010 MURANO SUDDENLY DEVELOPED A LOOSE DRIVER'S INTERIOR SUN VISOR THAT HAS BECAME PROGRESSIVELY WORSE. IT WILL NOT STAY IN THE "UP" POSITION AND WILL DROP DOWN TO THE POINT WHERE IT BLOCKS MY VIEW OUT THE WINDSHIELD WHILE DRIVING. FROM DISCUSSIONS AT VARIOUS NISSAN ONLINE SITES, I HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR ONE OR BOTH VISORS. SOMETHING INSIDE THE VISOR ITSELF BREAKS AND THE VISOR WILL NO LONGER STAY WHERE ONE SETS IT. I HAVE HAD MINE SUDDENLY FALL DOWN UNEXPECTEDLY WHILE DRIVING OR ESPECIALLY GOING OVER A BUMP, ROAD VIBRATIONS OR SMALL POTHOLE ETC. AND IT WILL NOT STAY UP, SO SUDDENLY WITHOUT WARNING MY VIEW OF THE ROAD AND TRAFFIC IN FRONT OF ME IS BLOCKED. VERY DANGEROUS SITUATION.

I PURCHASED MY CAR, USED, FROM NISSAN OF CANTON (MICHIGAN), ON SEPT. 23, 2016 WHERE THERE WERE NO DISCLOSURES OF ANY SAFETY CONCERNS DUE TO STRUCTURAL OR OTHER CONCERNS. ON MARCH 15, 2018, THE RIGHT REAR OF CAR MADE A METAL SNAPPING SOUND AND BEGAN DRIVING POORLY SO I TOOK THE CAR TO AN ASE CERTIFIED MECHANIC WHO FOUND "THE REAR FRAME HAS ROTTED OUT WHERE THE TORSION ARM MOUNTS TO THE CROSSMEMBER". I WAS TOLD THE SUB-FRAME SHOWS SIGNS OF EXCESSIVE RUST AND CORROSION SUCH THAT, THE CAR NEVER SHOULD HAVE BEEN PUT UP FOR SALE BY THE NISSAN DEALER IN 2016 AS THE ROT AND CORROSION OF THE FRAME IS A SAFETY CONCERN. THE MECHANIC INDICATED THAT WHEN THE CAR IS ON A LIFT, THE CORROSION, ROT AND EXCESSIVE RUST IS EVIDENT AND SHOULDN'T HAVE BEEN MISSED BY THE MECHANIC THE NISSAN DEALER'S USED TO ENSURE THE CAR WAS SAFE TO SELL. I TWICE CONTACTED THE NISSAN DEALERSHIP TO SHARE THIS INFORMATION AND TO SEEK A SOLUTION. I SENT THE USED CAR MANAGER A PICTURE OF THE UNDERCARRIAGE THAT IS INCLUDED BELOW. THE DEALER SAID THE RUST MUST HAVE DEVELOPED SINCE I TOOK OWNERSHIP OF THE CAR AND THAT THEY WEREN'T RESPONSIBLE. I REJECTED THIS AND ASKED TO MEET WITH THE USE CAR SALES MANAGER ON MONDAY, MARCH 26, 2018 WHERE I WILL ASK THAT THE CAR BE RETURNED TO THE DEALERSHIP FOR A FULL REFUND AS I DO NOT FEEL SAFE DRIVING A CAR SOLD TO ME WITH SERIOUS FRAME DAMAGE, ROT, RUST AND CORROSION. I AM FEARFUL THE ROTTED FRAME WILL SNAP, RESULTING IN AN ACCIDENT WHERE I OR OTHERS, MAY BE SERIOUSLY HURT OR EVEN KILLED. THE CONSUMER REQUESTED TO RETRACT THE COMPLAINT DUE TO A MISUNDERSTANDING. *JS