2010 Nissan Murano

BRAKES GOING ALL THE WAY TO THE FLOOR ABS LIGHT COMING ON AND VEHICLE WOULD NOT STOP. ALMOST INVOLVED IN HUGE ACCIDENT! 2009 BEING RECALLED BUT NISSAN HAS DENIED OFFERING US HELP BECAUSE STATES NO OPEN RECALLS ON 2010 SAME EXACT PROBLEM AS 09'S OUR MECHANIC WILL NOT TOUCH BECAUSE STATES IT IS A DEFECT WITH MURANOS AND DOES NOT WANT TO BE HELD LIABLE IN CASE SOMEONE IS KILLED IN MY VEHICLE AS I DRIVE MY CHILDREN DAILY

THE VEHICLE BRAKING SYSTEM IS FAILING DURING SUDDEN OR QUICK STOPS. WE TOOK THE VEHICLE TO A MECHANIC AND THEY FOUND NO ISSUES WITH THE VEHICLE THEY COULD OBSERVE AT THE TIME. THIS WAS ON 8/23/18. THE BRAKES NEED TO BE PUSHED TO THE FLOOR IN ORDER TO SLOW THE VEHICLE, IF AT ALL. THIS HAS HAPPENED AGAIN TODAY, 11/4/18. THE VEHICLE DID NOT WANT TO STOP AND TOOK MULTIPLE PUMPS OF THE BRAKES.

THE BRAKES FAILED (I WAS IN MOTION) AND I WAS ALMOST IN A CAR ACCIDENT. AS OF RIGHT NOW, I HAVE NO BRAKES. THERE IS CURRENTLY AN INVESTIGATION INTO THIS MATTER BY YOUR AGENCY AND NISSAN IS CURRENTLY CONDUCTING A "VOLUNTARY SERVICE CAMPAIGN." THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME AND THE SECOND TIME I HAVE REPORTED IT TO NISSAN AND YOUR AGENCY. I NEVER RECEIVED A RESPONSE FROM NISSAN OR YOUR AGENCY. THERE NEEDS TO BE A RECALL NOT ONLY FOR THE 2009'S, BUT THE 2010'S AS WELL. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE CORRECTED ASAP. I'M LUCKY I WASN'T KILLED TODAY BECAUSE OF NISSAN'S DEFECTIVE PARTS (ABS ACTUATOR). THERE'S MANY ARTICLES ON-LINE ABOUT THIS PROBLEM. COULD YOU PLEASE HELP ME AND THE OTHERS AFFECTED BY THIS PROBLEM? AS OF NOW, I HAVE NO BRAKES AND MY CAR CANNOT BE DRIVEN.

DRIVING THE OTHER DAY, I HAD TO MAKE A FAST STOP AND MY BRAKE PETAL WENT ALL THE WAY TO THE FLOOR. I BARELY MISSED HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE LEFT AND FORTUNATELY THERE WAS NOT A VEHICLE IN THE LEFT LANE. THE BRAKES CONTINUED TO GO ALL THE WAY TO THE FLOOR FOR 24 HOURS. WHEN I TOOK IT TO MY MECHANIC THEY RETURNED TO NORMAL AND THEY COULD NOT FIND ANYTHING WRONG.

PRESSED BRAKE PEDAL DRIVING THRU ICY ROADS. THE CAR SKIDDED FOR A SHORT DISTANCE AS THE BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR. NOW THE BRAKE PEDAL IS SOFT ALL OF THE TIME. IT FEELS LIKE THE ABS IS PERMANENTLY ENGAGED. THE CAR IS STOPPING BUT THE BRAKES ARE VERY MUCH DIFFERENT THAN THEY HAVE EVER BEEN. I HAVE READ THAT THIS MAY BE AN ISSUE WITH THE ABS SYSTEM. IF SO, THIS MUST BE A DEFECT AS THE CAR SEEMS STUCK IN ABS MODE.

DRIVING DOWN THE ROAD, HI BUMPS IN THE ROAD, STARTED TO SLOW DOWN, PRESSED BRAKE PEDAL AND WENT TO THE FLOOR, PUMPED BRAKE PEDAL AND WAS ABLE TO SLOWLY STOP. WENT TO SHOP, THE SHOP CHECKED THE COMPUTER AND SAID THE ABS WENT OUT BECAUSE THE ABS HAD NOT BEEN USED, THEY RESET THE COMPUTER NOW I HAVE BRAKES. THE SHOP TOOK CAR OUT AND LOCKED BRAKES SEVERAL TIMES IN DRIVE AND REVERSE. WENT TO LOCAL NISSAN DEALER, THEY CHECKED COMPUTER AND SAID THEY FIND NOTHING WRONG WITH BRAKES, NO RECORD OF THIS HAPPENING.

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT MENTIONED THAT THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *BF UPDATED 9/12/18*JB

WHILE DRIVING THE VEHICLE ENCOUNTERED A LARGE POTHOLE A FEW YARDS FROM A STOP SIGN. UPON APPLICATION OF THE BRAKES TO STOP THE BRAKE PEDAL "WENT TO THE FLOOR" AND THE VEHICLE DID NOT SLOW DOWN (VEHICLE SPEED WAS APPROX. 25 MPH). EVASIVE ACTION HAD TO BE TAKEN IN ORDER FOR THE VEHICLE TO NAVIGATE THE INTERSECTION WITHOUT INCIDENT. THE DRIVER LIMPED THE VEHICLE TO HIS HOME IN ORDER TO TROUBLESHOOT THE PROBLEM. THE INDIVIDUAL WAS ABLE TO RESTORE THE BRAKE SYSTEM TO NORMAL BY HITTING THE ABS ACTUATOR AND CONTROL UNIT WITH A RUBBER MALLET.