2010 Nissan Murano

THE ABS BRAKE WARNING LIGHT WENT ON 2 DAYS AGO. THE BRAKES SEEMED TO WORK FINE FOR STOPPING, BUT I DID FEEL SOME RESISTANCE WITH ACCELERATION. MY VEHICLE HAS 77,000 MILES. DROPPED IT OFF WITH THE DEALER TODAY. THEY JUST PHONED STATING THAT THE BRAKE ACTUATOR MOTOR FAILED TO THE TUNE OF $3400 AND IT IS A HUGE SAFETY ISSUE. AFTER A LITTLE ONLINE INVESTIGATION, QUICKLY DISCOVERED THAT THIS IS THE SAME PROBLEM NISSAN HAD IN THE 2009 MURANO FOR WHICH THEY DID A VOLUNTARY RECALL. THE REP AT ORANGE COAST NISSAN SAID SHE PHONED NISSAN CORPORATE TO SEE IF THEY WOULD HELP AND SHE SAID THEY REFUSED. AT THE VERY LEAST, THEY SHOULD PROVIDE THE PART FOR FREE.

I WAS PULLING IN TO MY PARKING SPACE AT WORK (IN MOTION) WHEN I PRESSED THE BRAKE, BUT IT WENT TO THE FLOOR AND THE VEHICLE DID NOT STOP. I TRIED THE BRAKE AGAIN, SAME THING. I WAS ABLE TO MANEUVER AWAY FROM POLES AND OTHER CARS, SO NOTHING WAS DAMAGED. I HAD IT TOWED TO AN AUTO REPAIR SHOP WHERE THEY FOUND THE BRAKES WERE FINE. FLUKE? NO. THOUSANDS OF SIMILAR ISSUES HAVE BEEN REPORTED, BUT NOTHING'S BEING DONE. THIS HAPPENED WITH A 2010 NISSAN MURANO.

WHEN I WOULD DRIVE AND GO TO BREAK, I COULD FEEL THE BRAKES MOVE DOWN QUICKLY AND HAVE MY FOOT ALL THE WAY TO THE FLOOR BEFORE MY CAR WOULD ACTUALLY SLOW DOWN OR STOP. I WENT TO A NISSAN DEALERSHIP, WHERE THEY DIAGNOSED MY CAR AND THEY SAID THAT THE ABS NEEDS TO BE REPLACED. I WENT TO GET A SECOND OPINION FROM A MECHANIC AND HE TOLD ME THAT MY ABS DOES NEED TO BE REPLACED AND HE LOOKED ON-LINE AND SAID THAT NISSAN WAS HAVING PROBLEMS WITH THE ABS BRAKES. WHEN I LOOKED ON-LINE AND READ THE RECALL INFORMATION (#18V916), I NOTICED I WAS HAVING THE EXACT PROBLEM WITH MY ABS BRAKES BUT MY CAR WAS A YEAR SHY OF THE RECALL YEAR MODELS. I CALLED NISSAN CUSTOMER SERVICE AND THEY SAID THERE IS NOTHING THEY CAN DO BUT THEY DID DOCUMENT MY CALL AND GAVE ME A CASE NUMBER (34912594).

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. ALSO, THE VEHICLE WAS SLOW TO DECELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. MURFREESBORO NISSAN (814 MEMORIAL BLVD, MURFREESBORO, TN 37129, (615) 893-0252) DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN.

IN OCTOBER 2018, DRIVING IN A MODERATE RAIN SHOWER, I DEPRESSED THE BRAKE PEDAL NORMALLY AND FELT THE BRAKING ACTION START, AGAIN NORMALLY, BUT WHEN I APPLIED MORE PRESSURE, THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STOPPED THE VEHICLE. THIS PROBLEM CONTINUED UNTIL I ARRIVED HOME. I TOOK THE VEHICLE TO A SERVICE FACILITY A FEW DAYS LATER, THE BRAKES WERE WORKING NORMALLY NOW. THE MECHANIC INDICATED I NEED NEW BRAKE PADS ON THE REAR WHEELS (THE FRONT BRAKES HAD BEEN REWORKED A YEAR PRIOR). AFTER THE REPAIRS THE BRAKES WORKED NORMALLY FOR A FEW WEEKS THEN STARTED GETTING SOFT AGAIN, ESPECIALLY DURING RAIN; THIS CONTINUED FOR 2 MONTHS. IN JANUARY, 2019 I TOOK THE VEHICLE TO A NISSAN DEALER TO HAVE THEM TROUBLESHOOT THE ISSUE. THEY FOUND A PROBLEM WITH THE PREVIOUS REAR WHEEL BRAKE REPAIR. I HAD NISSAN REPAIR THE REAR BRAKES AND BLEED THE SYSTEM. EVERYTHING WAS GOOD FOR 3 WEEKS THEN WHILE MAKING A TURN THE FRONT WHEELS SLIPPED AND THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR TO STOP THE VEHICLE. I LATER TESTED THE BRAKES (IN A SAFE LOCATION) BY "SLAMMING" ON THE BRAKES WHILE MOVING 30 MPH. THE BRAKES DID HOLD BUT MY FOOT FELT LIKE IT WAS ON THE FLOOR. THE SOFTNESS LASTED 2 DAYS BUT SEEMED TO GET BETTER WHEN I PUSHED THE BRAKE PEDAL NUMEROUS TIMES WHILE THE ENGINE WAS OFF. THIS PROBLEM HAS NOT BEEN RESOLVED AS OF THIS DATE. I AM VERY CONCERNED BUT HOW DO YOU FIX AN INTERMITTENT PROBLEM WITHOUT THROWING MONEY AT IT? THE BRAKE PROBLEM HAS ONLY OCCURRED ON CITY STREETS. THE 2010 ONLY HAS 32K MILES ON IT.

BRAKES WENT TO THE FLOOR LOST CONTROL OF VEHICLE. WENT ON LAWN TO AVOID HITTING A PEDESTRIAN. VEHICLE HAS BEEN IN THE NISSAN DEALERSHIP IN THE PAST FOR THIS EXACT PROBLEM THAT RANDOMLY APPEARS. 2009 HAD A VOL RECALL AND THE AFFECTED PARTS INVOLVED ARE IN THIS MODEL YEAR AS WELL. THE DATE CODES SHOW IT TO BE A 2009 PART. NISSAN WOULD NOT ASSIST US. BRAKE RETURNED TO NORMAL OPERATION. VEHICLE HAS UNDER 60K MILES ON IT. OVER $3000.00 FOR REPAIR

FOR THE PAST SEVERAL WEEKS THE CAR HAS HAD VERY SOFT BRAKES, DEPRESSING TO THE FLOOR BEFORE WEAKLY BRAKING. IT SEEMED TO COME ON ABRUPTLY WITH NO CLEAR PRECIPITANT. PUMPING THE BRAKES TEMPORARILY IMPROVES THE ISSUE, BUT ONLY FOR A NUMBER OF SECONDS. THE ISSUE HAS NOT PREVENTED US FROM DRIVING THE CAR, BUT EXTRA CARE HAS BEEN NEEDED IN MAINTAINING DISTANCE FROM THE VEHICLE IN FRONT AND WE KNOW IT NEEDS TO BE ADDRESSED. TODAY, I TOOK THE VEHICLE TO MY MECHANIC WHO SAYS THE ISSUE SEEMS TO BE WITH THE ABS UNIT, BUT REQUESTED WE GET A SECOND OPINION DUE TO THE HIGH COST OF REPLACEMENT ($2500). I DID SOME INVESTIGATING AND SEE THAT YOUR ADMINISTRATION CONDUCTED AN INVESTIGATION ON 2009 MURANO'S FOR THE EXACT SAME ISSUE. ON THIS COMPLAINT DATABASE THERE ARE OVER 20 REPORTS OF THIS SAME PROBLEM WITH 2010 MODELS, NOT TO MENTION THE MULTITUDE OF ISSUES REPORTED ELSEWHERE; HOWEVER, THERE HAS BEEN NO RECALL OR INVESTIGATION. THE ABS UNIT ITSELF, WHEN SHOPPING FOR A REPLACEMENT, IS APPARENTLY THE SAME AS THAT IN THE 2009. WHY HAS THERE NOT BEEN A RECALL ON THE 2010? ARE WE WAITING FOR SOMEONE TO DIE IN AN ACCIDENT?

THE VDC, BRAKE, TRACTION CONTROL AND ABS LIGHT CAME ON ON THE DASH. I HAD THE VEHICLE DIAGNOSED BY NISSAN AND THEY SAID THERE IS NO RECALL AND THE CAR IS OUT OF WARRANTY. I FILED A COMPLAINT WITH THERE CONSUMER AFFAIRS DEPARTMENT AND THEY SAID THEY ARE UNABLE TO HELP ME WITH THE PROBLEM. NISSAN RELEASED THE CAR TO ME KNOWING IT IS UNSAFE. THEY GAVE ME AN ESTIMATE OF $3000.00 TO REPAIR THE CAR. IN 2009,2011,2014-2017 THE SAME PART AND PROBLEM OCCURRED ON THESE CARS AS WELL. WHY IS 2010 NOT INCLUDED IN THE RECALL? I WOULD LIKE TO KNOW WHY? AND LOOKING FOR SOME HELP WITH THE SITUATION.