2010 Nissan Murano

EXPERIENCED SOFT BRAKE PEDALS AFTER THE ANTI-LOCK BRAKING SYSTEMS ACTIVATED FROM HITTING POTHOLES, MANHOLES OR ROUGH ROAD SURFACES. I WAS ABOUT THREE CAR-LENGTHS FROM THE CAR IN FRONT OF ME ON ROUTE 22 (MAJOR HIGHWAY), THAT WAS STOPPED AT THE RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO COME TO A STOP. THIS NOW HAPPENS ON A CONTINUAL BASIS, WHEREBY I HAVE TO ALLOW MORE ROOM BETWEEN VEHICLES TO ALLOW STOPPAGE. I HAVE NOTICED THAT THE 2009 MODEL YEAR HAS THE SAME PROBLEM.

AFTER AN ABS ACTIVATION EVENT, DURING SUBSEQUENT BRAKE PEDAL PRESSES, THERE IS NO BRAKING EFFECT FOR THE FIRST ~80% OF BRAKE PEDAL TRAVEL. ALL BRAKING OCCURS IN THE FINAL 20% OF PEDAL TRAVEL DISTANCE. THIS HAS BEEN OBSERVED NUMEROUS TIMES OVER APPROXIMATELY THE LAST 12 MONTHS. STEPS: - VEHICLE IS IN MOTION (SPEED USUALLY GREATER THAN 35MPH) - BRAKE IS DEPRESSED - ABS ENGAGES SUCCESSFULLY (DUE TO SOME ROAD CONDITION CAUSING VEHICLE TO SLIDE), BRAKE PEDAL FEEL IS NORMAL - BRAKE PEDAL IS RELEASED - BRAKE PEDAL IS PRESSED AGAIN, WITHOUT ABS ACTIVATION. OBSERVED PROBLEM: FOR THE FIRST 80% OF BRAKE PEDAL TRAVEL DISTANCE, THERE IS NO BRAKING EFFECT. - PEDAL FEEL MAY RETURN TO NORMAL WITHIN A FEW SECONDS. IN SOME CASES, PEDAL FEEL HAS TAKEN UP TO 30 MINUTES TO RETURN TO NORMAL. IN SEVERAL CASES, THE VEHICLE WAS PULLED OVER AND RE-STARTED IN AN ATTEMPT TO GET BRAKE PEDAL FEEL TO RETURN TO NORMAL (THIS USUALLY SEEMED TO WORK). INITIALLY THIS WAS DIAGNOSED BY A THIRD-PARTY MECHANIC, WHO RECOMMENDED THAT THE VEHICLE BE TAKEN TO A NISSAN-CERTIFIED SERVICE CENTER FOR REPAIR. IT WAS THIS MECHANIC AND THE CUSTOMER'S OPINION THAT THIS IS THE SAME DEFECT THAT 2009 MURANOS HAVE BEEN RECALLED FOR (NHTSA CAMPAIGN 18V916000), DUE TO SIMILARITY IN MODEL YEAR, PARTS AND SYMPTOMS. NISSAN SERVICE CENTER REPRODUCED THE PROBLEM AND INDICATED THE ABS ACTUATOR AS THE SUSPECT ROOT CAUSE. HAVE CONTACTED NISSAN CUSTOMER CARE WITH THIS INFORMATION - THEY STATED THAT SINCE THE VEHICLE IS NOT UNDER WARRANTY AND THERE ARE NO RECALLS FOR IT, NISSAN WILL OFFER NO GOODWILL OR ASSISTANCE FOR THIS ISSUE. I WAS TOLD THEY WILL INVESTIGATE, BUT THAT I SHOULD NOT EXPECT ANY RESPONSE OR FEEDBACK. ABS ACTUATOR PART NUMBER: 47660 1SW0A

ALL POWER TO THE VEHICLE WAS LOST WHILE PARKED IN GARAGE. ONCE CAR WAS JUMPED, ALL WARNING LIGHTS CAME ON AND STAYED ON. DROVE TO THE SHOP TO GET NEW BATERRY. SPEEDOMETER WAS NOT WORKING, MAP ON GPS WAS NOT WORKING. MECHANIC DIAGNOSED THAT THE ABS ACTUATOR NEEDS TO BE REPLACED AT A COST OF 3,500.00. THE CAR IS UNSAFE TO DRIVE AS I HAVE NO WAY TO COVER THE COST OF THE REPAIR. THIS APPARENTLY HAS BEEN AN ISSUE WITH 2009 AND AGAIN 2011 THEY 2017 VEHICLES. WHY WAS 2010 SKIPPED IN THE RECALL. I HAVE A CAR IN THE GARAGE THAT IS UNSAFE AND WHILE ALL OTHER YEARS HAVE BEEN RECALLED, THE 2010 OWNERS ARE DRIVING UNSAFE VEHICLES WHICH COULD LEAD TO DISASTROUS ACCIDENTS. WHY IS NHTSA NOT LOOKING INTO THIS? WILL IT TAKE CRASHES TO GET SOMEONE'S ATTENTION?

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT TRAVELED TO THE FLOORBOARD WITHOUT PROPERLY SLOWING THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF A BRAKE FLUID LEAK; HOWEVER, THE BRAKE FLUID RESERVOIR WENT FROM FULL TO EMPTY ONCE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DIRECTIONAL CONTROL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TODAY, NOV 26, 2019, A DRY, SUNNY DAY NEAR BOSTON MY BRAKES ON 2010 MURANO FAILED AND CAR REAR ENDED THE CAR IN FRONT AT ABOUT 10MPH. PEDAL WENT ALL THE WAY TO THE FLOOR , CAR SLOWED SLIGHTLY BUT WAS UNABLE TO STOP WITH PLENTY OF SPACE TO DO SO IN NORMAL CONDITIONS. UNABLE TO STEER AROUND IT DUE TO ONCOMING TRAFFIC ON LEFT AND HILL ON RIGHT. DAMAGE TO BOTH CARS. POLICE RESPONDED AND CAR EVENTUALLY TOWED TO BODY SHOP.. NOTICED SIMILAR COMPLAINTS BUT WHY NO RECALL?

THIS SYMPTOM OCCURS AT ALL SPEEDS. WHEN BRAKES ARE DEPRESSED, THE PEDAL GOES ALL THE WAY TO THE FLOOR. BRAKES DO NOT FUNCTION PROPERLY CAUSING INCREASED STOPPING DISTANCE. THIS ISSUE IS A HAZARD FOR OCCUPANTS OF THE VEHICLE AND OTHERS ON THE ROAD AROUND THE VEHICLE. THE SYMPTOMS THE VEHICLE IS EXHIBITING ARE IDENTICAL TO 2009 MURANO'S THAT HAVE BRAKE MODULES AND ECU'S RECALLED. THIS VEHICLE HAS BEEN REMOVED FROM USE PENDING REPLACEMENTS OF THE SAME COMPONENTS RECALLED ON THE PRIOR YEAR MURANO'S. THE COST OF THE REPAIRS IS IN EXCESS OF $2000 AND SHOULD BE AT THE EXPENSE OF NISSAN FOR INSTALLING FAULTY COMPONENTS. THIS FAULTY BRAKE SYSTEM CAN BE FATAL IF NOT ADDRESSED, ALL MURANO'S WITH FAULTY BRAKE COMPONENTS NEED TO BE RECALLED BEFORE IT COSTS THE LIVES OF INNOCENT PARTIES. THE EXPENSE OF THE REPAIR OUT OF POCKET MAY DISCOURAGE SOME OWNERS FROM TAKING APPROPRIATE MEASURES, INCREASING THE RISK. TROUBLE SHOOTING OTHER COMPONENTS TO AVOID THE COSTLY PARTS REQUIRED TO REPAIR THE PROBLEM IS A BURDENSOME EXPENSE FOR THE OWNERS AND INCREASES THE SAFETY HAZARDS OF MURANO'S ON THE ROAD.

I HAVE ALMOST GOTTEN INTO A FEW CAR ACCIDENTS BECAUSE THE BRAKE PEDAL ALL OF A SUDDEN GOES SOFT AND I HAVE TO PEDAL IT TO THE FLOOR. EACH TIME I'VE HAD TO PULL OVER TO THE SHOULDER TO AVOID THE ACCIDENT BECAUSE IT WASN'T ENOUGH TO STOP IN TIME. I CAN SEE THAT THIS IS AN ONGOING ISSUE AS MANY OTHER HAVE REPORTED THE SAME PROBLEM FOR THIS VEHICLE AND YEAR. NISSAN NEEDS TO GET IT TOGETHER AND FIX THIS ISSUE ASAP AS LIVES ARE AT RISK