2010 Nissan Murano

I am reporting an ABS/braking safety issue with my 2010 Nissan Murano. My vehicle was included in Nissan campaign P0A08/NTB21-047 involving brake fluid and the ABS actuator. Before the campaign, I had experienced an intermittent braking problem during a loss-of-traction/ABS event. When Nissan performed P0A08 on 8/8/2023 at 191,017 miles, I specifically reported the problem. The Nissan repair order states: “CUSTOMER STATES IS HAVING PROBLEMS WITH THE BRAKE PEDAL GOING TO FLOOR.” The ABS actuator passed Nissan’s campaign inspection, but because of my complaint, the service manager contacted Nissan/WCC regarding actuator replacement. The repair order states: “SERVICE MANAGER CALLED WCC TO VERIFY COVERAGE OF ABS ACTUATOR AFTER IT PASSED INSPECTION FOR RECALL.” Nissan case J0003385169 was opened. The intermittent condition could not be duplicated during a test drive, so the actuator was not replaced. On 8/20/2026, ABS, BRAKE, SLIP and VDC OFF warning lights began illuminating while driving. Nissan diagnosed ABS code C1140 – ACTUATOR RLY. After further testing, the Nissan repair order states: “CIRCUIT GOOD… INTERNAL CONCERN WITH ABS ACTUATOR.” Nissan now recommends replacing the ABS actuator. My safety concern is that this is the same actuator that passed the P0A08 inspection and remained in service despite my documented brake-pedal-to-floor complaint. I ask NHTSA to review whether the P0A08 inspection/remedy adequately identifies intermittent ABS actuator failures and whether similar vehicles may remain at risk.

The brake pedal suddenly feels spongey out of nowhere. The car stops when the pedal hits the floorboard of the car. This has happened to me a couple of times now ever since I had my car. I have took it to my local pep boys but all they did was replace my brake pads. It fixes the problem for a couple months but it ends up happen again. There are no warning lights showing up for my ABS or any of the braking system.

My car’s ABS failed to turn on even when braking from a far enough distance in the snow and caused me to rear end a car at 5 mph. I was holding down the brakes from 20 cars away and it felt like my brakes were unresponsive and all the way to the floor as my car continued sliding. Nissan’s voluntary recall was performed of flushing out the brake fluid and replacing it with the DOT 4 and it still failed as a working remedy for its defective ABS from what I have read from other owners. I love my car but might have to sell due to feeling unsafe driving in the snow. Please fix this Nissan before another accident occurs due to your defective ABS.

The contact owns a 2010 Nissan Murano. The contact stated that the brake pedal would intermittently depress to the floorboard without warning. The contact initially had a family member replace the brake master cylinder; however, the failure returned the following day. The contact then took the vehicle to an independent mechanic who recommended that the ABS actuator be replaced. The contact then called the manufacturer and was informed that there was a recall on her vehicle for a brake fluid flush, and the vehicle was towed to a dealer. A diagnostic test was performed, and a brake fluid flush was also performed on the vehicle. The failure returned soon after the repair. The contact took the vehicle back to the dealer and was informed that she had to pay a diagnostic fee to determine the cause of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 110,300.

WHILE DRIVING UNDER NORMAL CONDITIONS, 35-50 MPH, DRY, GOOD, SMOOTH, STRAIGHT ROAD CONDITIONS, I APPLIED THE BRAKES AND THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STARTED BEING APPLIED. I HAVE SINCE LEARNED OF A RECALL FOR PRIOR MODEL YEARS (18V916000) AND SUBSEQUENT MODEL YEARS OF MY VEHICLE DUE TO ABS PROBLEMS. PART OF THE FIX IS TO REPLACE THE DOT3 FACTORY-SPECIFIED BRAKE FLUID SPECIFIED FOR MY VEHICLE WITH DOT4 BRAKE FLUID DUE TO CORROSION OF BRAKE SYSTEM COMPONENTS. I HAVE DETERMINED THAT IT IS IN FACT AN ABS PROBLEM, AS I CAN NOW SKID THE TIRES DURING HEAVY BRAKING, AND THE ANTI-LOCK BRAKE PUMP DOES NOT ACTIVATE. THE BRAKE PEDAL TRAVELS ABOUT 75 PERCENT OF THE DISTANCE TO THE FLOOR BEFORE ANY BRAKING OF THE VEHICLE OCCURS.

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND THE BRAKES OPERATED AS DESIGNED. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE WITHOUT FURTHER FAILURES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT'S HUSBAND WAS REFERRED TO FIVE STAR NISSAN (839 WARREN DR, WARNER ROBINS, GA 31088, (478) 287-4510) FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 99,000.

WHEN I AM DRIVING AND PRESS THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL GOES SOFT AND DOWN TO THE FLOORBOARD. I HAVE TO PUMP THE BRAKE IN ORDER FOR THE CAR TO STOP. THIS DOESN'T HAPPEN ALL OF THE TIME, BUT IT IS HAPPENING AT LEAST ONCE A DAY.IT HAS HAPPENED WHEN I AM DRIVING ON A CITY STREET OR WHEN I AM ON THE FREEWAY.I HAVE HAD TO SWERVE AND DRIVE OFF THE ROAD IN ORDER TO AVOID AN ACCIDENT. I HAVE TAKEN THE CAR TO TWO DEALERSHIPS, THEY CHECK THE CAR AND CAN'T REPLICATE THE PROBLEM AND SAY NOTHING IS WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE THE CAR. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THE 2009 NISSAN MURANO HAS HAD A RECALL (NHTSA CAMPAIGN 18V916000) WITH THE IDENTICAL SYMPTOMS MY VEHICLES IS EXHIBITING. THE PROBLEM IS THE ABS ACTUATOR. MY CAR WAS MANUFACTURED IN 2009 WITH THE DEFAULT PARTS, YET IT WAS NOT PART OF THE RECALL. THIS FAULTY BRAKE SYSTEM CAN BE FATAL IF NOT ADDRESSED. THE COST OF THE REPAIRS IS IN EXCESS OF $2,000 AND NISSAN SHOULD PAY FOR THE REPAIR FOR THE FAULTY ABS ACTUATOR. I NOW HAVE A CAR PARKED IN THE GARAGE BECAUSE I AM AFRAID TO DRIVE MY CAR AND HAVE TO WAIT TO SAVE UP TO PAY FOR THE REPAIR. PLEASE LOOK INTO THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.

I WAS DRIVING DOWN THE ROAD AT APPROX 35 MPH WHEN I PRESSED ON THE BRAKES THEY WENT TO THE FLOOR. I PULLED OVER ON THE SHOULDER TO PREVENT A COLLISION. AFTER PRESSING ON THE BRAKES AGAIN THEY BEGAN TO FUNCTION PROPERLY. I WAS HEADED TO PICK UP MY GRAND BABIES. ( THANK GOD THEY WERE NOT IN THE VEHICLE) AFTER TURNING THE VEHICLE AROUND TO HEAD HOME. THE BRAKES MALFUNCTION AGAIN. THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE MY MURANO IN THE DRIVEWAY. I REFUSE TO DRIVE IT UNTIL IT'S FIXED. THE PART RUNS AROUND 2000.00. THIS IS CRAZY. I'M STILL PAYING FOR THE VEHICLE AND I CAN'T EVEN DRIVE IT. HAD TO BARROW ANOTHER VEHICLE JUST TO GET TO WORK. *TR