NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
635 reports53,000 miles · Feb 26, 2014
EngineFuel/propulsion SystemVisibility/wiper
SHORTLY AFTER PURCHASING OUR 2009 NISSAN MURANO IN SEPT 2012 A LOUD NOISE WAS HEARD AT TIMES IN THE FLOOR BOARD...IT WAS DISCOVERED TO BE A BROKEN MOTOR MOUNT...THIS WAS REPLACED UNDER 30 DAY WARRANTY FROM PLACE OF PURCHASE. THE SUNROOF COVER ALSO WAS DEFECTIVE AS IT WOULD NOT OPEN COMPLETELY AT TIMES AND ALSO REQUIRED REPLACIN…
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SHORTLY AFTER PURCHASING OUR 2009 NISSAN MURANO IN SEPT 2012 A LOUD NOISE WAS HEARD AT TIMES IN THE FLOOR BOARD...IT WAS DISCOVERED TO BE A BROKEN MOTOR MOUNT...THIS WAS REPLACED UNDER 30 DAY WARRANTY FROM PLACE OF PURCHASE. THE SUNROOF COVER ALSO WAS DEFECTIVE AS IT WOULD NOT OPEN COMPLETELY AT TIMES AND ALSO REQUIRED REPLACING. SINCE THIS TIME IN 2013 THE WIPERS DO NOT WORK PROPERLY AT ALL TIMES...THIS HAS NOT BEEN RECREATED FOR A TECH TO INSPECT....SOMETIMES THEY DO NOT GO AS FAST AS SHOULD IF HEAVY RAIN AND OTHER TIMES GO TOO FAST IF BARELY DRIZZLING, THIS IS ON THE INTERMITTENT FUNCTION. FEBRUARY 2014 WAS DUE TO TAKE IN FOR ROUTINE OIL CHANGE THAT DAY AND SERVICE ENGINE SOON LIGHT CAME ON THAT MORNING...WAS ADVISED NEEDS NEW CATALYTIC CONVERTER, WAS AT 85K, MANF. WARRANTY WENT OUT AT 80K, EXTENDED WARRANTY WE PURCHASED AND PAID EXTRA FOR WAS TO COVER UP TO 150K; HOWEVER, DOES NOT COVER THIS PART. NISSAN SAYS NOTHING ON THEM, FUNNY THEY ARE THE ONES WHO MADE THE VEHICLE, AND REGARDLESS OF THIS BEING A USED VEHICLE (WE ARE THE SECOND OWNER) THIS IS NOT SOMETHING YOU CAN TELL IN ADVANCE IS GOING OUT...WE HAVE NOT HAD ANY NOISE PRIOR AND THIS WAS FIRST TIME LIGHT CAME ON. THIS IS VERY COSTLY AND SOMETHING THAT HAS TO BE FIXED IN ORDER TO PASS INSPECTION OR I WILL NOT HAVE A VEHICLE TO DRIVE. *TR
NHTSA ODI #10565921
94,000 miles · Feb 18, 2014
Air Bags
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
NHTSA ODI #10564830
29,000 miles · Feb 18, 2014
Electrical System
CAR WOULD NOT START, EVERYTHING WORK IN THE CAR, BUT IT WOULD START, PUT A NEW BATTERY IN THE CAR AND IT WORK. A COUPLE OF DAYS WENT BY (CAR STARTED EVERY TIME) ONE DAY CAR DID THE SAME THING GOT ANOTHER BATTERY FOR IT AND CAR STARTED AND RAN, 3RD TIME WAS DOWN TOWN THE CAR WOULD NOT RUN IT STARTED BUT WOULD NOT MOVE. GOT IT…
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CAR WOULD NOT START, EVERYTHING WORK IN THE CAR, BUT IT WOULD START, PUT A NEW BATTERY IN THE CAR AND IT WORK. A COUPLE OF DAYS WENT BY (CAR STARTED EVERY TIME) ONE DAY CAR DID THE SAME THING GOT ANOTHER BATTERY FOR IT AND CAR STARTED AND RAN, 3RD TIME WAS DOWN TOWN THE CAR WOULD NOT RUN IT STARTED BUT WOULD NOT MOVE. GOT IT HOME FINALLY STARTED THE CAR THE NEXT DAY CAUSE I THOUGHT MAYBE IT WAS THE SECURITY ON WHY IT WOULDN'T DRIVE. I STARTED THE CAR TO LET IT WARM UP, WENT OUT 10 MIN. LATER AND THE CAR WAS NOT RUNNING. GOT ANOTHER BATTERY CAR STARTED TOOK IT TO THE LOCAL CENEX THEY CHECK THE CAR AND SAID THE ALTERNATOR WAS NOT WORKING. THEY DID A TEST, WHEN I WOULD TURN MY LIGHTS ON AND HEAT THE BATTERY WAS DRAINING. MY SON CHARGED THE LAST BATTERY THAT WAS IN MY CAR AND IT TOOK THE CHARGE AND STILL IS, SO 3 BATTERY CANT BE BAD. CALLED NISSAN TO SEE ABOUT THE RECALL ON MY NISSAN, NO MY CAR WAS NOT, I CALLED NISSAN AND THEY WOULD NOT PUT MY CAR ON THE LIST. I BOUGHT THE CAR USED AND NOT SURE WHERE IT CAME FROM MY CAR IS DOING THE SAME THING EVERYONE IS COMPLAINING ABOUT, IF THE ALTERNATOR IS BAD COVER IT..PLUS THE CLOSES NISSAN DEALER IS 3 TO 4 HOURS AWAY. *TR
NHTSA ODI #10564807
Mileage unknown · Feb 16, 2014
Electrical SystemEquipment
BOTH FOBS (CAR KEYS) WENT BAD ON MY 2009 NISSAN MURANO, UNABLE TO LOCK AND OPEN DOORS USING THE FOB. I HAD TO REMOVE THE KEY FROM THE FOB TO UNLOCK THE DOORS. AT NIGHT THIS WAS A SAFETY ISSUE AS I HAD TO STRUGGLE TO TAKE THE KEY OUT OF THE CASE IN THE DARK. REPLACED BATTERIES IN THE FOB AND DID NOT RESOLVE THE ISSUE. ON JANU…
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BOTH FOBS (CAR KEYS) WENT BAD ON MY 2009 NISSAN MURANO, UNABLE TO LOCK AND OPEN DOORS USING THE FOB. I HAD TO REMOVE THE KEY FROM THE FOB TO UNLOCK THE DOORS. AT NIGHT THIS WAS A SAFETY ISSUE AS I HAD TO STRUGGLE TO TAKE THE KEY OUT OF THE CASE IN THE DARK. REPLACED BATTERIES IN THE FOB AND DID NOT RESOLVE THE ISSUE. ON JANUARY 22, 2014 I MAILED A LETTER TO NISSAN OF AMERICA ASKING FOR REIMBURSEMENT OF THE NEW FOB I HAD TO PURCHASE. NISSAN WAS UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPLACEMENT OF THE FOB AS THE VEHICLE BEING OUTSIDE OF THE NEW VEHICLE LIMITED WARRANTY. AS I EXPRESSED MY CONCERN TO NISSAN THAT A CAR KEY SHOULD NEVER HAVE TO BE REPLACED. THESE FOBS ARE MANUFACTURING DEFECTS I UNDERSTAND REPLACING A BATTERY BUT NOT THE ENTIRE FOB. THE COST OF ONE FOB WAS $239.61. *TR
NHTSA ODI #10564579
Mileage unknown · Jan 22, 2014
Power Train
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED AT THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC DISCOVERED THAT THE TRANSFER CASING WAS LEAKING FLUID AND NEEDED TO BE RESEALED. THE CONTACT WAS INFORMED THAT THE DEFECT COULD CAUSE THE VEHICLE TO SUDDENLY STALL. THE CONTACT WAS A…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED AT THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC DISCOVERED THAT THE TRANSFER CASING WAS LEAKING FLUID AND NEEDED TO BE RESEALED. THE CONTACT WAS INFORMED THAT THE DEFECT COULD CAUSE THE VEHICLE TO SUDDENLY STALL. THE CONTACT WAS ALSO INFORMED THAT THE LEFT FRONT AXLE SHAFT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
NHTSA ODI #10561027
700 miles · Jan 22, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY OF HER VEHICLE HAD TO BE REPLACED 3 TIMES AND THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE SENSORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILE…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY OF HER VEHICLE HAD TO BE REPLACED 3 TIMES AND THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE SENSORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TR
NHTSA ODI #10561008
51,000 miles · Dec 23, 2013
Air Bags
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR …
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.
NHTSA ODI #10557003
149,000 miles · Dec 10, 2013
Power Train
MY 2009 NISSAN MURANO WILL HESITATE FOR 10-20 SECONDS WHILE I DRIVING DOWN THE ROAD OR HEADING UP HILL. I TOOK IT TO THE ESCONDIDO NISSAN DEALERSHIP AND THEY STATED THAT MY TRANSMISSION NEEDED TO BE REPLACED. THEY REPLACED IT AT A GREAT COST TO ME, BUT I AM EXPERIENCING THE SAME HESITATION. IT IS DANGEROUS BECAUSE MY CAR WILL…
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MY 2009 NISSAN MURANO WILL HESITATE FOR 10-20 SECONDS WHILE I DRIVING DOWN THE ROAD OR HEADING UP HILL. I TOOK IT TO THE ESCONDIDO NISSAN DEALERSHIP AND THEY STATED THAT MY TRANSMISSION NEEDED TO BE REPLACED. THEY REPLACED IT AT A GREAT COST TO ME, BUT I AM EXPERIENCING THE SAME HESITATION. IT IS DANGEROUS BECAUSE MY CAR WILL STOP FOR NO GOOD REASON, CAUSING THOSE BEHIND ME TO HAVE TO SLAM ON THEIR BRAKES. NISSAN STATES THAT BECAUSE I RECEIVED AN UPGRADED TRANSMISSION AND UPGRADED PARTS, I CAN EXPECT THIS SORT OF HESITATION FROM HERE ON OUT. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND NISSAN IS NOT REPAIRING MY VEHICLE IN ORDER TO MAKE IT SAFE. *TR
NHTSA ODI #10555533
74,000 miles · Dec 10, 2013
Engine
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE WITH EXTREME HESITATION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION BUT FAILED TO RESTART ONCE THE ENGINE…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE WITH EXTREME HESITATION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION BUT FAILED TO RESTART ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT HEAD GASKET WAS FRACTURED. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #10555513
70,204 miles · Nov 25, 2013
Service BrakesWheelsCrash
VEHICLE IS CURRENTLY PARKED AT DEALER WITH CONFIRMED BRAKE/WHEEL LOCKING PROBLEM OCCURRING IN ONE WHEEL AT TIME AND RANDOM AMONG 3 OF THE 4 WHEELS EACH TIME APPLIED IN MODE SIMILAR TO ABRUPT STOP AND IN SLICK CONDITIONS.THIS BRAKING PROBLEM DID RESULT IN AN ACCIDENT 11/18/2013. THE COMPUTERS INDICATE EVERYTHING WORKING PROPERLY…
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VEHICLE IS CURRENTLY PARKED AT DEALER WITH CONFIRMED BRAKE/WHEEL LOCKING PROBLEM OCCURRING IN ONE WHEEL AT TIME AND RANDOM AMONG 3 OF THE 4 WHEELS EACH TIME APPLIED IN MODE SIMILAR TO ABRUPT STOP AND IN SLICK CONDITIONS.THIS BRAKING PROBLEM DID RESULT IN AN ACCIDENT 11/18/2013. THE COMPUTERS INDICATE EVERYTHING WORKING PROPERLY YET TECH'S ARE ABLE TO CONFIRM THAT IS NOT THE CASE. AFTER NUMEROUS TESTS, DEALER TECH'S WERE ADVISED BY NISSAN TO CEASE FURTHER TESTING AND OPEN CASE WITH CONSUMER AFFAIRS. INITIAL BRAKE ISSUE REPORTED 8/7/2012. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. DID NOT HAPPEN EVERY TIME BUT FREQUENT. CAUSED INCONSISTENT STOPPING CONTROL AND ALMOST CAUSED ACCIDENT DRIVING AND EVEN PULLING A PARKING SPOT. DEALER REPLACED MASTER CYLINDER. VEHICLE WAS AGAIN RETURNED TO DEALER 12/26/2012 FOR SOFT/SPONGY BRAKE PROBLEM BRAKES WOULD GO ALL THE WAY TO THE FLOOR WITH UNSAFE AND REDUCED BRAKING ABILITY. DEALER HAD VEHICLE UNTIL 1/4/2013. APPEARS THEY REPLACED MASTER CYLINDER AGAIN, TO NO AVAIL. THEY CONTACTED NISSAN TECH-LINE FOR ASSIST. REPLACED ABS CONTROL MOD ASSY AND BRAKES APPEARED NORMAL AGAIN. 6 DAYS LATER ON 1/10/2013. STREET WAS SNOW COVERED. I LIGHTLY APPLIED BRAKES & VEHICLE BEGAN TO LOSE CONTROL, WITH REAR OF THE VEHICLE TRYING TO COME AROUND. THE VEHICLE FELT LIKE A WHEEL OR BRAKE LOCKED UP CAUSING ME TO BEGIN SLIDING, THEN LIKE TRACTION CONTROL WAS MALFUNCTIONING CAUSING FURTHER LOSS OF CONTROL. THEY CHECKED IT & CONCLUDED EVERYTHING WAS WORKING PROPERLY.THE NEXT SNOW I HAD THE SAME PROBLEM. ANYTIME I APPLIED BRAKES IN THE SNOW, I WOULD BEGIN TO LOSE CONTROL AS IF ONLY ONE BRAKE WAS WORKING. ON 11/18/2013 DRIVER HAD TO HIT BRAKES ABRUPTLY AND CAR WENT INTO A SKID WITH ONE TIRE LOCKING UP CAUSING HER TO NOT BE ABLE TO STOP SAFELY CAUSING A COLLISION.LEAVING SINGLE TIRE SKID MARK,APPROX 60 FEET BEFORE STOP. ABS DID NOT ACTIVATE. *TR
NHTSA ODI #10553652
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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