Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
5025–50K
13750–75K
12275–100K
127100–150K
52150K+
526 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
24 crash reports4 fire reports13 injury reports
What owners actually said
635 reports
136,850 miles · Aug 5, 2016
Service Brakes
ON JULY 22, 2016 I LEFT WORK AND TOOK THE INTERSTATE HOME. I WAS IN THE FAST LANE TRAVELING ABOUT 60 MPH AND HAD NOT BEEN ON THE INTERSTATE LONG. I NOTICED THAT TRAFFIC WAS COMING TO A SLOW STOP. I APPLIED MY BRAKES. AT FIRST IT FELT NORMAL AS IF MY BRAKES WERE OKAY, BUT THEN THEY WENT ALL THE WAY TO THE FLOOR. I WAS BLESSED THA…
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ON JULY 22, 2016 I LEFT WORK AND TOOK THE INTERSTATE HOME. I WAS IN THE FAST LANE TRAVELING ABOUT 60 MPH AND HAD NOT BEEN ON THE INTERSTATE LONG. I NOTICED THAT TRAFFIC WAS COMING TO A SLOW STOP. I APPLIED MY BRAKES. AT FIRST IT FELT NORMAL AS IF MY BRAKES WERE OKAY, BUT THEN THEY WENT ALL THE WAY TO THE FLOOR. I WAS BLESSED THAT THE TRAFFIC IN THE RIGHT HAND LANE WAS BACK FAR ENOUGH FOR ME TO GET OVER. I KEPT TRYING TO APPLY MY BRAKES AND THEY WERE ON THE FLOOR. THE CAR DID SLOW DOWN EVENTUALLY. I WAS ABLE TO MAKE IT HOME BY DRIVING EXTREMELY SLOW AND EASING TO A STOP STARTING 30 YARDS FROM THE VEHICLE IN FRONT OF ME. I HAD MY MURANO TOWED TO A REPAIR SHOP ON SATURDAY MORNING AND THEY KEPT IT THE ENTIRE NEXT WEEK. I WAS TOLD THAT WHEN THEY FIRST GOT IN THE VEHICLE, THE BRAKES WENT TO THE FLOOR AGAIN WHEN THEY TRIED TO STOP. HOWEVER, AFTER THAT FIRST ATTEMPT THE BRAKES STARTED TO WORK PERFECTLY. THEY DROVE IT THE ENTIRE WEEK TO SEE IF THE MALFUNCTION WOULD REPEAT ITSELF BUT IT NEVER DID. I PICKED MY CAR UP ON FRIDAY, JULY 29, 2016 WITH NO ASSURANCE THAT THE BRAKES WOULD NOT GO OUT AGAIN. SINCE THE PROBLEM COULD NOT BE ISOLATED, NO REPAIRS WERE MADE. I CONTINUE TO DRIVE MY CAR OUT OF NECESSITY FOR WORK BUT I AM STRESSED NOT KNOWING IF OR WHEN MY BRAKES WILL FAIL AGAIN. I DO HAVE DOCUMENTATION FROM THE REPAIR SHOP BUT IT IS NOT ONLINE SO I CANNOT LOAD IT.
NHTSA ODI #10893542
Mileage unknown · Jul 22, 2016
EngineFuel/propulsion System
THE CHECK ENGINE LIGHT WILL NOT GO OFF ON MY CAR-I TOOK THE CAR BACK 4 TIMES TO THE DEALER AND IT HAS NOT BEEN FIXED.
NHTSA ODI #10887868
86,500 miles · Jul 18, 2016
Service Brakes
MY VEHICLE BRAKES GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP THEM TO GET THE VEHICLE TO STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO TH…
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MY VEHICLE BRAKES GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP THEM TO GET THE VEHICLE TO STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I DON'T HAVE THAT KIND OF MONEY TO SPEND. I TOOK IT TO A CERTIFIED NISSAN DEALERSHIP AND THEY TOLD ME I WOULD HAVE TO REPLACE THE ABS FIRST. JUST TO SEE IF THAT WAS THE PROBLEM, IF IT WASN'T THEN THEY WOULD TRY SOMETHING ELSE. MY QUESTIONS IS WITH ALL THESE COMPLAINTS ABOUT THE SAME PROBLEM, WHY HAVEN'T THIS VEHICLE BEEN RECALLED. THE VEHICLE IS SAFETY HAZARD TO DRIVE AND IT'S NOT FAIR TO THE CUSTOMERS THAT WE HAVE TO SPEND ALL THIS MONEY TO TRY AND TROUBLE SHOOT THE PROBLEM. I SEE THERE IS A RECALL FOR THE 2016 MODEL AND IT SOUNDS LIKE IT'S THE SAME PROBLEM THAT THE 2009 MODEL IS HAVING. I DROVE THE VEHICLE IN APRIL 2016,, JUST TO GO AROUND THE CORNER TO THE GROCERY STORE AND I COULDN'T STOP THE VEHICLE. I HAD TO PUT THE CAR ON THE CURB BECAUSE I WAS ON A BUSY ROAD, SO I WOULDN'T RUN IN BACK OF THIS OLD LADY. I CALLED NISSAN TO ABOUT THE PROBLEM AND THAT'S WHEN I WAS REFERRED TO THE NISSAN DEALERSHIP. NISSAN SAID THEIR CERTIFIED MECHANIC WOULD HAVE TO DETERMINE THE PROBLEM TO SEE IF THEY WOULD COVER THE COST OR NOT, BUT LIKE A MENTION EARLIER, THE MECHANICS DON'T KNOW AND IT'S COSTING THE CUSTOMER A ARM AND LEG JUST TO TROUBLE SHOOT THE PROBLEM. I HAVE TAKEN THIS VEHICLE TO 5 DIFFERENT PLACES AND NO ONE COULD TELL ME THE PROBLEM. I AM REQUESTING THAT SOME TAKE A GOOD LOOK AT THE 2009 NISSAN MURANO BRAKE SYSTEM. THANK YOU FOR YOUR TIME. *TR
NHTSA ODI #10885682
109,000 miles · Jul 17, 2016
Air BagsCrashInjury
MY CAR WAS T-BONE HIT FROM THE PASSENGER SIDE WHILE I WAS DRIVING AT 25 MPH ON A SIDE ROAD WITH NO PASSENGERS (THANK GOD). THE PARTY AT FAULT BROKE A STOP SIGN AND RESULTED IN TOTAL LOSS OF MY CAR. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED AND PROTECTED NO ONE. STRANGELY, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. AS A RESULT I HIT …
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MY CAR WAS T-BONE HIT FROM THE PASSENGER SIDE WHILE I WAS DRIVING AT 25 MPH ON A SIDE ROAD WITH NO PASSENGERS (THANK GOD). THE PARTY AT FAULT BROKE A STOP SIGN AND RESULTED IN TOTAL LOSS OF MY CAR. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED AND PROTECTED NO ONE. STRANGELY, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. AS A RESULT I HIT THE PASSENGER WINDOW GLASS WITH THE SIDE OF MY HEAD AND GOT A CONCUSSION.
NHTSA ODI #10885368
68,500 miles · Jul 11, 2016
Service Brakes
BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. HAS HAPPENED SPORADICALLY SEVERAL TIME. HAVE TO PUMP BRAKES TO GET THEM FUNCTIONING AGAIN. NISSAN DEALER CANNOT FIND UNDERLYING CAUSE; SUGGESTION IS TO REPLACE ABS CONTROL UNIT AND SEE IF THAT FIXES THINGS; NO GUARANTEE THAT WILL FIX PROBLEM. VEHICLE IS ONLY 7 YEARS OL…
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BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. HAS HAPPENED SPORADICALLY SEVERAL TIME. HAVE TO PUMP BRAKES TO GET THEM FUNCTIONING AGAIN. NISSAN DEALER CANNOT FIND UNDERLYING CAUSE; SUGGESTION IS TO REPLACE ABS CONTROL UNIT AND SEE IF THAT FIXES THINGS; NO GUARANTEE THAT WILL FIX PROBLEM. VEHICLE IS ONLY 7 YEARS OLD, 68500 MILES.
NHTSA ODI #10884073
Mileage unknown · Jul 11, 2016
Air Bags
FRONT PASSENGER SEAT AIRBAG SENSOR IS CONSTANTLY GOING OFF AND FLASHING ON DASHBOARD. MECHANIC STATES THAT WHEN THE LIGHT IS ACTIVE THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. NISSAN HAS REFUSED TO CORRET THIS PROBLEM EVEN THOUGH AIRBAG RECALLS ARE ON THE NEWS DAILY. MY VEHICLE IS UNSAFE AND I AM LIMITED TO THE AMOUN…
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FRONT PASSENGER SEAT AIRBAG SENSOR IS CONSTANTLY GOING OFF AND FLASHING ON DASHBOARD. MECHANIC STATES THAT WHEN THE LIGHT IS ACTIVE THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. NISSAN HAS REFUSED TO CORRET THIS PROBLEM EVEN THOUGH AIRBAG RECALLS ARE ON THE NEWS DAILY. MY VEHICLE IS UNSAFE AND I AM LIMITED TO THE AMOUNT OF PEOPLE OR OCCASSIONS I CAN USE IT WITHOUT FEAR OF A POTENTIAL ACCIDENT WITHOUT PROPER AIRBAG DEPLOYMENT
NHTSA ODI #10883953
73,000 miles · Jul 8, 2016
Electrical SystemEquipment
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE IGNITION SWITCH EMITTED A BEEPING SOUND WHILE STARTING THE ENGINE, AND THE BEEPING SOUND ALSO EMITTED WHILE CLOSING THE DRIVER'S DOOR. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS DEFECTIVE AND EMITTED HOT AIR. TH…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE IGNITION SWITCH EMITTED A BEEPING SOUND WHILE STARTING THE ENGINE, AND THE BEEPING SOUND ALSO EMITTED WHILE CLOSING THE DRIVER'S DOOR. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS DEFECTIVE AND EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING AND STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT ALSO TOOK THE VEHICLE TO A SPECIALIZED ELECTRICAL MECHANIC WHO CONFIRMED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE; HOWEVER; IT WAS NOT SPECIFIED WHERE THE ELECTRICAL FAILURE INITIATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10883557
125,000 miles · Jul 7, 2016
Tires
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V39…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V393000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ODI #10883434
Mileage unknown · Jun 15, 2016
Power Train
MY 2009 NISSAN MURANO LE HAS 117K MILES. I HAD EXTENDED WARRANTY WHICH EXPIRED AT 100K MILES & 7 MONTHS AGO. THE TRANSFER CASE IS LEAKING & NISSAN INFORMED ME IT NEEDS TO BE COMPLETELY REPLACED COSTING ME $3350. THE TRANSFER CASE SEALS HAVE BEEN REPLACED TWICE BEFORE ON THIS VEHICLE AT 30K MILES AND 75K MILES. UPON DOING RESEARC…
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MY 2009 NISSAN MURANO LE HAS 117K MILES. I HAD EXTENDED WARRANTY WHICH EXPIRED AT 100K MILES & 7 MONTHS AGO. THE TRANSFER CASE IS LEAKING & NISSAN INFORMED ME IT NEEDS TO BE COMPLETELY REPLACED COSTING ME $3350. THE TRANSFER CASE SEALS HAVE BEEN REPLACED TWICE BEFORE ON THIS VEHICLE AT 30K MILES AND 75K MILES. UPON DOING RESEARCH, THE TRANSFER CASE APPEARS TO BE A VERY COMMON PROBLEM WITH NISSANS. I WAS ALSO INFORMED BY A NISSAN ACE CERTIFIED TECH THAT THE FAULTY TRANSFER CASE IS A FACTORY DEFECT, AND THERE WERE REVISIONS MADE ON THE TRANSFER CASE ON MARCH 24, 2014; THEREFORE, THE NEWER, REVISED TRANSFER CASE "SHOULD NOT" FAIL AGAIN. WELL, AFTER UNSUCCESSFUL NEGOTIATIONS WITH THE LOCAL NISSAN SERVICE DEPARTMENT, I CONTACTED CONSUMER AFFAIRS TO REQUEST A PARTIAL GOOD-WILL PAYMENT (AT LEAST PAY FOR THE PARTS SINCE IT'S SUCH A COMMON ISSUE AND A DESIGN DEFECT AND I'LL PAY FOR THE LABOR), BUT THEY HAVE REFUSED. THIS LEAVES CONSUMERS WITH DEFECTED PRODUCTS WHICH WILL END UP COSTING CONSUMERS THOUSANDS OF DOLLARS BECAUSE NISSAN REFUSES TO STAND BEHIND THEIR PRODUCTS. WHAT A DISHONEST WAY TO DO BUSINESS.
NHTSA ODI #10874372
107,000 miles · Jun 12, 2016
Air BagsCrashInjury
MY HUSBAND WAS IN DALLAS GETTING HIS PASSPORT AND SOME MAN RAN A STOP SIGN HIT A POLICE OFFICE TWO OTHER CARS AND MY CAR THAT MY HUSBAND WAS DRIVING. THE PASSENGER AIRBAGS DID NOT DEPLOY TO HELP AND MY FATHER IN LAW WHO WAS IN THE PASSENGER FRONT SEAT WAS INJURED.
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
2009 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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