Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
5025–50K
13750–75K
12275–100K
127100–150K
52150K+
526 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
24 crash reports4 fire reports13 injury reports
What owners actually said
635 reports
50,200 miles · Sep 19, 2017
Service Brakes
I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING. AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INT…
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I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING. AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INTO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT IT WAS THE ABS ACTUATOR AND MASTER CYLINDER. WAITING TO HEAR BACK FROM THE REGIONAL CONSUMER AFFAIRS SPECIALIST AT NISSAN OF NORTH AMERICA.
NHTSA ODI #11024172
104,000 miles · Sep 12, 2017
Service Brakes
IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK …
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IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK TO DEALERSHIP FIRST THING IN THE MORNING. THIS IS RIDICULOUS.IN MAY 2017 YOU (THE NHTSA) OPENED AN INVESTIGATION ABOUT THESE COMPLAINTS BUT WHAT HAS BEEN DONE???? NOTHING!! THIS PROBLEM IS PUTTING MY LIFE IN DANGER AS WELL AS EVERYONE ELSE DRIVING ON THE HIGHWAYS!!
NHTSA ODI #11022806
90,400 miles · Sep 4, 2017
Power Train
TRAVELING AT HIGHWAY SPEEDS CAR WILL JUST SLOW UP FOR NO REASON, LIKE THE TRANSMISSION IS FAILING OR THE ENGINE LOSES POWER, CLIMBS HILLS VERY SLOWLY.
NHTSA ODI #11021351
Mileage unknown · Sep 2, 2017
Service Brakes
I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WA…
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I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WAS CLEAR. I PULLED OVER TO THE SHOULDER OF THE ROAD AND COASTED UNTIL MY VEHICLE FINALLY STOPPED. MY BRAKES EVENTUALLY WENT BACK TO SEMI NORMAL, BUT THIS HAS HAPPEND A COUPLE OF TIMES SINCE THEN AS WELL. IT SEEMS TO HAPPEN MOST OFTEN IF THERE IS WATER ON THE ROAD OR IF I HIT A POTHOLE, OR BUMP IN THE ROAD.
NHTSA ODI #11021176
157,800 miles · Aug 31, 2017
Service Brakes
I HAVE HAD A SPONGY BREAK PEDAL THAT WOULD GO ALL THE WAY TO THE GROUND WHEN DEPRESSED AND NOT BUILD UP PRESSURE. MULTIPLE INSPECTIONS DID NOT FIND ANYTHING WRONG WITH THE BREAK SYSTEM. THE DASH BOARD LIT UP ABOUT A WEEK AGO SHOWING THAT THE ABS MODULE FAILED. APPLYING THE BRAKE FEELS ABOUT THE SAME STILL BUT I LOST ABS, STABILI…
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I HAVE HAD A SPONGY BREAK PEDAL THAT WOULD GO ALL THE WAY TO THE GROUND WHEN DEPRESSED AND NOT BUILD UP PRESSURE. MULTIPLE INSPECTIONS DID NOT FIND ANYTHING WRONG WITH THE BREAK SYSTEM. THE DASH BOARD LIT UP ABOUT A WEEK AGO SHOWING THAT THE ABS MODULE FAILED. APPLYING THE BRAKE FEELS ABOUT THE SAME STILL BUT I LOST ABS, STABILITY AND TRACTION CONTROL.
NHTSA ODI #11020726
63,300 miles · Aug 24, 2017
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES FAILED TO RESPOND PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP UNTIL IT WAS IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER …
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES FAILED TO RESPOND PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP UNTIL IT WAS IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (NISSAN OF ST AUGUSTINE, LOCATED AT 2755 US-1, ST. AUGUSTINE, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,300. ..UPDATED 10/25/17 *BF *JS
NHTSA ODI #11019395
80,000 miles · Aug 24, 2017
Unknown Or Other
THE ABS SYSTEM FAILS WITHOUT WARNING LEADING TO SUDDEN LOSS OF BRAKING WHILE DRIVING
NHTSA ODI #11019300
91,251 miles · Aug 22, 2017
Service Brakes
I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009. IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLIS…
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I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009. IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLISION BY DRIVING OFF INTO A GRASSY AREA THAT PRESENTED JUST BEFORE I HIT THE CAR IN FRONT OF ME TO CAUSE A CHAIN COLLISION. THE REMAINDER OF THE DRIVE, I WAS ABLE TO GET THE VEHICLE TO STOP ONLY AFTER CONTINUOUSLY PUMPING THE PEDAL. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. AFTER EXTENSIVE ANALYSIS, IT WAS DETERMINED THE MASTER CYLINDER WAS BYPASSING INTERNALLY DUE TO A BAD GASKET AND BRAKE FLUID WAS NOT DISPERSING. $623.86 ($468.71 FOR MASTER CYLINDER SEAL) (WHICH I BELIEVE IS UNDER A RECALL OF THE NEWER SUV'S). IN OCTOBER OF 2016 - MILEAGE 92146. EXPERIENCED THE 2ND LOSS OF BRAKES TURNING ONTO A SIDE STREET IN CLEAR CONDITIONS. I HAD THE VEHICLE TOWED BACK TO THE SAME AUTO REPAIR SHOP, ASSUMING IT WAS A REPEAT OF THE MASTER CYLINDER ISSUE. IT WAS DETERMINED THAT IT WAS NOW THE ABS ACTUATOR. (A CURRENT RECALLED ITEM FOR NEWER MODELS OF THE NISSAN MURANO) ON 10/18/16 I HAD THE VEHICLE TOWED, FOR THE 3RD TIME, TO THE DEALERSHIP IN ORLANDO FLORIDA. CURRENT THE ISSUE NOW WAS THE ABS HYDRAULIC UNIT - OUTLET VALVE STICKING OPEN. COST - $3305.
NHTSA ODI #11018786
64,500 miles · Aug 21, 2017
Service Brakes
WHILE STARTING THE CAR THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND HAS BECOME VERY SOFT OR SPONGY. AFTER "PUMPING" THE BRAKE IT COMES UP BUT IS STILL SPONGY. AFTER DRIVING THE CAR A WHILE IT AGAIN LOOSES PEDAL AND CONTINUES TO BE SPONGY. CAN'T SEEM TO BE DIAGNOSED AND IS WORRISOME. CAR WAS BOTH DRIVEN AND STATIONARY. SOME HAVE…
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WHILE STARTING THE CAR THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND HAS BECOME VERY SOFT OR SPONGY. AFTER "PUMPING" THE BRAKE IT COMES UP BUT IS STILL SPONGY. AFTER DRIVING THE CAR A WHILE IT AGAIN LOOSES PEDAL AND CONTINUES TO BE SPONGY. CAN'T SEEM TO BE DIAGNOSED AND IS WORRISOME. CAR WAS BOTH DRIVEN AND STATIONARY. SOME HAVE SUGGESTED MASTER CYLINDER BUT THERE IS PLENTY OF FLUID. SOME HAVE STATED IT IS AN ABS PROBLEM AND NEEDS REPLACEMENT??
NHTSA ODI #11018640
59,000 miles · Aug 15, 2017
Air BagsElectrical System
EVEN THOUGH MY CAR IS NOT REGISTERED IN THE CURRENT "CAMPAIGN" (NISSAN'S EUPHEMISM FOR A RECALL) NONETHELESS, MY AIRBAG LIGHT ON THE DASH IS FLASHING, INDICATING THAT THE AIRBAG SYSTEM MAY BE FAULTY. NISSAN REFUSES TO FIX IT WITHOUT A FULL DIAGNOSTIC GOING OVER (ABOUT $100 FEE) AND DOES NOT SEEM TO CARE THAT A PASSENGER IN MY…
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EVEN THOUGH MY CAR IS NOT REGISTERED IN THE CURRENT "CAMPAIGN" (NISSAN'S EUPHEMISM FOR A RECALL) NONETHELESS, MY AIRBAG LIGHT ON THE DASH IS FLASHING, INDICATING THAT THE AIRBAG SYSTEM MAY BE FAULTY. NISSAN REFUSES TO FIX IT WITHOUT A FULL DIAGNOSTIC GOING OVER (ABOUT $100 FEE) AND DOES NOT SEEM TO CARE THAT A PASSENGER IN MY CAR COULD GET KILLED IF THE AIRBAG FAILS TO DEPLOY. MY CAR IS A 2009 MURANO WITH ONLY 59,000 MILES ON IT.
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
2009 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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