Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
5025–50K
13750–75K
12275–100K
127100–150K
52150K+
526 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
24 crash reports4 fire reports13 injury reports
What owners actually said
635 reports
87,985 miles · Oct 28, 2018
Service Brakes
AFTER HAVING SOFT BRAKE ISSUE, HAD CAR CHECKED AND PUT ON NEW FRONT BRAKES. NO CHANGE. WAS INFORMED BY NISSAN OF MY ABS ACTUATOR INVOLVING MASTER CYLINDER. I CARRY GRAND CHILDREN IN MY VEHICLE ALL THE TIME. WAS WARNED NOT TO TRAVEL LONG DISTANCES WITH THIS ISSUE. I CANNOT AFFORD TO GET THIS ISSUE TAKEN CARE OF ON MY OWN AND …
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AFTER HAVING SOFT BRAKE ISSUE, HAD CAR CHECKED AND PUT ON NEW FRONT BRAKES. NO CHANGE. WAS INFORMED BY NISSAN OF MY ABS ACTUATOR INVOLVING MASTER CYLINDER. I CARRY GRAND CHILDREN IN MY VEHICLE ALL THE TIME. WAS WARNED NOT TO TRAVEL LONG DISTANCES WITH THIS ISSUE. I CANNOT AFFORD TO GET THIS ISSUE TAKEN CARE OF ON MY OWN AND HEARD ABOUT THE FEDERAL INVESTIGATION REGARDING 2009 NISSAN MURANO'S INTO THIS MATTER BY THE NHTSA. I AM A GRANDMOTHER EXTREMELY CONCERNED ABOUT THIS ISSUE.
NHTSA ODI #11143509
52,000 miles · Oct 22, 2018
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP IMMEDIATELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (561-899-4294, LOCATED AT 5353 LAKE WORTH RD,…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP IMMEDIATELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (561-899-4294, LOCATED AT 5353 LAKE WORTH RD, GREENACRES, FL 33463) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
NHTSA ODI #11141789
65,000 miles · Oct 12, 2018
Service Brakes
BRAKE FAILURE WHILE VEHICLE IN MOTION ON CITY STREET. BRAKE PEDAL TO FLOORBOARD WITH NO BRAKING ACTION. SLOW RECOVERY WITH GENTLE PUMPING OF BRAKE.
NHTSA ODI #11139996
30 miles · Sep 28, 2018
Power Train
TRANSMITION TRANSFER CASE LEAK AND THE TRASMITION SLIP
NHTSA ODI #11132208
67,000 miles · Sep 28, 2018
Service Brakes
MY 2099 NISSAN MURANO HAS 67,000 MILES, 2 DAYS AGO WHILE TRAVELING HOME FROM A LOCAL STORE IN THE RAIN TRYING TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND BRAKES DID NOT WORK. THE CAR WENT INTO THE INTERSECTION, THANKFULLY NO OTHER CARS WERE COMING. BRAKE PEDAL CONTINUES TO GO TO THE FLOOR, CAR DOESNO…
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MY 2099 NISSAN MURANO HAS 67,000 MILES, 2 DAYS AGO WHILE TRAVELING HOME FROM A LOCAL STORE IN THE RAIN TRYING TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND BRAKES DID NOT WORK. THE CAR WENT INTO THE INTERSECTION, THANKFULLY NO OTHER CARS WERE COMING. BRAKE PEDAL CONTINUES TO GO TO THE FLOOR, CAR DOESNOT STOPS UNTIL STANDING ON THE PEDAL PUSHING IT COMPLETELY TO THE FLOOR. TOOK IT TO MY MECHANIC, HE DRAINED THE BRAKE LINES TO GET RID OF ANY AIR AND PUT IN NEW BRAKE FLUID. DID NOT HELP. HE THEN TOLD ME TO LOOK AT THE COMPLAINTS AND OPEN INVESTIGATION ABOUT THE MANY 2009 MURANO HAVING THIS SAME PROBLEM AND ALL THE MONEY OWNERS HAVE SPENT TO TRY TO FIX THE PROBLEM WITH NO GOOD RESULTS. I ALSO CALLED THE NISSAN DEALER AND THEY SAID THEY NEVER HEARD OF ANY PROBLEMS WITH THE 2009 MURANO. I AM THANKFUL MY MECHANIC DID HIS HOMEWORK. BUT NOW I AM STUCK WITH A $275.00 A MONTH PAYMENT FOR A CAR THAT IS NOT SAFE TO DRIVE AND NOBODY, EVEN THE NISSAN DEALERS ADMIT THAT THERE IS A TRUE PROBLEM OR DEFECT AND NOBODY KNOWS HOW TO FIX IT. WITHOUT YOU ADMITTING THERE IS A DEFECT AND REQUIRING A RECALL IS FORCING PEOPLE TO CONTINUE TO DRIVE THESE CARS WITH FAULTY BRAKES. I JUST HOPE IT DOES NOT TAKE A DEATH OR TWO FOR THIS DEFECT TO BE RECALLED BECAUSE WITH ALL THE DOCUMENTED ISSUES BEING BASICALLY THE SAME AND YOUR INVESTIGATION BEING OPEN FOR OVER A YEAR I AM SURE MANY PEOPLE WILL BE OPENING LAW SUITS IF DEATH OR INJURY OCCUR. THIS IS A SERIOUS SITUATION AND THESE CAR OWNERS DESERVE MORE THEN WHAT THEY ARE RECEIVING FROM YOU AND NISSAN. TIME TO STEP UP AND FIX THIS BEFORE ANYBODY ELSE GETS HURT OR ANY DEATHS OCCUR. YOUR NOTE SAYS TO RETAIN ANY DOCUMENTATION FOR 5 YEARS, WELL IN 5 YEARS THESE CARS WILL BE14 YEARS OLD AND SEEING THAT THIS PROBLEM SEEMS TO START AROUND 65,000 MILES, THIS NEEDS FIX NOW!
NHTSA ODI #11132069
Mileage unknown · Sep 27, 2018
Air Bags
THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN. TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000. IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT…
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THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN. TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000. IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT OF POCKET EXPENSE. I WAS TOLD THEY COULD TURN THE FLASHING INDICATOR OFF, BUT THE PASSENGER AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. NISSAN KNOWS THIS IS A PROBLEM WITH SEVERAL 2009 MURANO'S BUT REFUSES TO ADDRESS THE PROBLEM BY ADDING IT TO THE RECALL LIST. IT IS UNIMAGINABLE AND UNACCEPTABLE THAT NISSAN WILL ALLOW THE AIRBAG LIGHT TO BE TURNED OFF KNOWING THE AIRBAG WILL NOT DEPLOY PROPERLY AND RISK SEVERE INJURY, OR POSSIBLE LOSS OF LIFE RATHER THAN MAKE THIS A RECALL FIX. ALSO THE CAR ONLY HAS 58000 MILES ON IT.
NHTSA ODI #11132003
Mileage unknown · Sep 20, 2018
Service Brakes
FOR THE LAST COUPLE OF YEARS, I HAVE COMPLAINED TO THE MADISON WI ZIMBRICK NISSAN DEALERSHIP SERVICE DEPT. ABOUT SOFT BRAKES. THERE WERE TIMES WHEN I DIDN'T KNOW IF I WOULD BE ABLE TO STOP AT A STOP SIGN. NUMEROUS TIMES I SHIFTED THE CAR INTO NEUTRAL BEFORE I HAD TO STOP BECAUSE I WASN'T SURE I COULD MAKE A STOP.THE ANTILOCK BRA…
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FOR THE LAST COUPLE OF YEARS, I HAVE COMPLAINED TO THE MADISON WI ZIMBRICK NISSAN DEALERSHIP SERVICE DEPT. ABOUT SOFT BRAKES. THERE WERE TIMES WHEN I DIDN'T KNOW IF I WOULD BE ABLE TO STOP AT A STOP SIGN. NUMEROUS TIMES I SHIFTED THE CAR INTO NEUTRAL BEFORE I HAD TO STOP BECAUSE I WASN'T SURE I COULD MAKE A STOP.THE ANTILOCK BRAKES FAILED A COUPLE OF TIMES ON ICE AND ON WATER. THE SERVICE DEPARTMENT CHECKED THE BRAKES BUT SAID THEY WERE GOOD. IN JUNE, 2018 I TOOK THE CAR IN AGAIN TO HAVE THE BRAKES CHECKED. THEY REPLACED THE BRAKE FLUID AFTER BLEEDING THE BRAKES, BUT IT STILL DIDN'T HELP. THEY SAID THE NEXT STEP WAS TO REPLACE THE MASTER CYLINDER. THEY DID THAT, BUT IT STILL DIDN'T FIX THE PROBLEM. THEY THEN SAID THEY HAD TO REPLACE THE ACTUATOR. THEY CONTACTED NISSAN THINKING THAT IT WOULD BE PAID FOR IN A RECALL. BUT NISSAN SAID THE VIN NUMBER WASN'T PART OF A RECALL. I ALSO CONTACTED NISSAN, AND THEY SAID THE CAR WAS TOO OLD AND HAD TOO MANY MILES. YET, THE PROBLEM I HAD WAS IDENTICAL TO THE 93,000 SUVS NISSAN REPORTED HAVING TO REPLACE ACTUATORS. THE SERVICE DEPARTMENT MANAGER FELT THAT THE REPAIR SHOULD HAVE BEEN COVERED BY NISSAN. I HAD TO PAY APPROXIMATELY $2400 FOR THE REPAIR AND THAT WAS PUTTING IN A USED ACTUATOR. I STRONGLY FEEL, AND THE NISSAN SERVICE DEPARTMENT MANAGER FEELS, THAT THIS REPAIR SHOULD HAVE BEEN COVERED UNDER A NISSAN RECALL. THE PROBLEMS I EXPERIENCED WERE IDENTICAL TO VEHICLES THAT HAD BEEN COVERED UNDER THE RECALL.
NHTSA ODI #11130395
107,000 miles · Sep 17, 2018
Power Train
LEAK IN TRANSFER CASE. IF NOT REPAIRED WILL CAUSE CAR TO SEIZE UP AND STOP SUDDENLY. AS I HAVE RESEARCHED THIS IT SEEMS TO BE A COMMON PROBLEM
NHTSA ODI #11130026
110,000 miles · Sep 14, 2018
Service Brakes
BRAKES WENT TO THE FLOOR DURING DRIVING, BECAME SPONGY, HAD TO BE PUMPED. STAYED SPONGY FOR 2-3 MILES IN ONE CASE. HAS DONE THIS 3 TIMES WITH ME AND ONCE WITH THE NISSAN DEALERSHIP MECHANIC. DIAGNOSED BY NISSAN AS ACTUATOR INSIDE ABS. NEEDS TO BE REPLACED. TOO DANGEROUS TO DRIVE PER THE MECHANIC. COULD EASILY BE KILLED IN H…
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BRAKES WENT TO THE FLOOR DURING DRIVING, BECAME SPONGY, HAD TO BE PUMPED. STAYED SPONGY FOR 2-3 MILES IN ONE CASE. HAS DONE THIS 3 TIMES WITH ME AND ONCE WITH THE NISSAN DEALERSHIP MECHANIC. DIAGNOSED BY NISSAN AS ACTUATOR INSIDE ABS. NEEDS TO BE REPLACED. TOO DANGEROUS TO DRIVE PER THE MECHANIC. COULD EASILY BE KILLED IN HEAVY TRAFFIC. $2400 TO FIX. NO ASSISTANCE FROM NISSAN CUSTOMER SERVICE - SAID THEY WILL NOT HELP. 09.14.2018. NEEDS TO BE RECALLED AND REPLACED IMMEDIATELY; NEXT THING FOR NISSAN WILL BE LAWSUITS FOR WRONGFUL DEATH!!
NHTSA ODI #11129508
Mileage unknown · Sep 5, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING SEVERAL TIMES. VARIOUS UNKNOWN WARNING INDICATORS AND GAUGES FLICKERED EACH TIME THE FAILURE OCCURRED. THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 S US-1, FORT PIERCE, FL 34982, (772) 924-2668) KEPT THE VEH…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING SEVERAL TIMES. VARIOUS UNKNOWN WARNING INDICATORS AND GAUGES FLICKERED EACH TIME THE FAILURE OCCURRED. THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 S US-1, FORT PIERCE, FL 34982, (772) 924-2668) KEPT THE VEHICLE FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
2009 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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