NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
40 reportsClear category filter201,000 miles · Nov 14, 2017
Unknown Or Other
THE REAR SUB FRAME HAS RUSTED SO MUCH THAT THE PASSENGER SIDE CONTROL ARM FOR THE WHEEL IS LOOSE, AND THE DRIVERS SIDE CONTROL ARM BROKE AWAY. THERE IS SURFACE RUST ON OTHER COMPONENTS UNDER THE VEHICLE, BUT THIS PART OF THE FRAME HAS COMPLETELY DETERIORATED AND RENDERS THE VEHICLE UNUSABLE UNLESS THE SUBFRAME AND CONTROL ARM…
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THE REAR SUB FRAME HAS RUSTED SO MUCH THAT THE PASSENGER SIDE CONTROL ARM FOR THE WHEEL IS LOOSE, AND THE DRIVERS SIDE CONTROL ARM BROKE AWAY. THERE IS SURFACE RUST ON OTHER COMPONENTS UNDER THE VEHICLE, BUT THIS PART OF THE FRAME HAS COMPLETELY DETERIORATED AND RENDERS THE VEHICLE UNUSABLE UNLESS THE SUBFRAME AND CONTROL ARMS ARE REPLACED. NISSAN CONSUMER AFFAIRS WILL NOT ADDRESS THE PROBLEM OTHER THAN TO STATE THAT THE VEHICLE IS OUT OF WARRANTY. HOWEVER, ONLINE RESEARCH AND INFORMATION FROM MY AUTO REPAIR SHOP TELL ME THAT THIS IS A COMMON PROBLEM WITH MURANO'S.
NHTSA ODI #11045900
80,000 miles · Aug 24, 2017
Unknown Or Other
THE ABS SYSTEM FAILS WITHOUT WARNING LEADING TO SUDDEN LOSS OF BRAKING WHILE DRIVING
NHTSA ODI #11019300
36,000 miles · May 5, 2016
Air BagsSteeringUnknown Or Other
TAKATA RECALL .... MY PASSENGER AIRBAG LIGHT HAS BEEN ON FOR ABOUT 3 YRS. NOW AND WHEN IT HAS BEEN HOOKED UP TO A COMPUTER RESULTS ALWAYS COME BACK THE SAME... ERROR IN AIRBAG. NOW I'VE CONTACTED NISSAN AND THEY ARE TELLING ME THAT EVEN THOUGH I MAY HAVE A TAKATA AIRBAG MY VIN # IS NOT ON THE RECALL LIST SO THEREFORE THEY …
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TAKATA RECALL .... MY PASSENGER AIRBAG LIGHT HAS BEEN ON FOR ABOUT 3 YRS. NOW AND WHEN IT HAS BEEN HOOKED UP TO A COMPUTER RESULTS ALWAYS COME BACK THE SAME... ERROR IN AIRBAG. NOW I'VE CONTACTED NISSAN AND THEY ARE TELLING ME THAT EVEN THOUGH I MAY HAVE A TAKATA AIRBAG MY VIN # IS NOT ON THE RECALL LIST SO THEREFORE THEY CANNOT DO ANYTHING ABOUT THE PROBLEM. I WOULD HAVE TO PAY OUT OF MY OWN POCKET TO HAVE IT FIXED. NOW THEY DID TELL ME THAT ACCORDING TO THEIR RECORDS AND WITH THE VIN # THAT WAS GIVEN TO THEM IN OCT 2008 MY MURANO ALREADY HAD BEEN SERVICED FOR PASSENGER SIDE AIRBAG LIGHT STAYING ON. SO BASICALLY WHAT THEY WERE SAYING WAS THAT MY MURANO HAD ALREADY USED THE ONE FREE SERVICE CHECK IN OCT 2008 FOR AIRBAG. FIRST OF ALL, MY VEHICLE IS AN 09, SO NISSAN ALREADY ADMITTED THAT ACCORDING TO THEIR RECORDS AND MY VIN # THAT I WAS ALREADY HAVING AIRBAG ISSUES BEFORE THE VEHICLE WAS RELEASED TO BE SOLD. I PURCHASED IT AT BEGINNING OF 2012 AND 2013 IS WHEN MY AIRBAG LIGHT CAME ON. NOW I HAVE HAD IT CLEARED AND SEEMS LIKE IF IT IS COLD CAUSE I DO LIVE IN OHIO, BUT IF I CLEAR IT TODAY AND IT'S NOT REALLY COLD IT MAY NOT COME ON, BUT AS SOON AS IT GETS COLD IT COMES RIGHT BACK ON. NOW THERE HAS BEEN TIMES WHERE IT HAS BEEN CLEARED AND AS SOON AS YOU TURN OFF THE ENGINE AND START IT BACK UP IT COMES RIGHT BACK ON. I ALSO AM HAVING ISSUES WITH TPMS, NO MATTER WHAT TIRES I BUY I AM CONSTANTLY BATTLING THE LOW TIRE PRESSURE LIGHT. IT'S BEEN TAKING TO TIRE SHOPS AND BEEN CHECKED FOR SLOW LEAKS AND LEAKS AROUND THE VALVE STEM, NOTHING. I HAVE ALSO HAD TO REPLACE THE MOTORS IN MT STEERING WHEEL BECAUSE BOTH OF THOSE WENT OUT ON ME. NOW MY NEW ISSUE IS MY AIR VENTS. WHEN THE DEFROST IS ON CERTAIN AIR VENTS DO NOT SHUT OFF, AIR STILL COMES THROUGH THEM. AND IN THE WINTER I FEEL LIKE THERE IS COLD AIR BLOWING UP THROUGH THE FLOOR. NO ISSUES WITH 04 MURANO
NHTSA ODI #10863293
139,000 miles · Aug 9, 2015
Air BagsSeat BeltsUnknown Or OtherCrashInjury
HIT A DEER GOING 35 MPH AND DEPLOYED BOTH FRONT AIRBAGS. I WAS THE PASSENGER WHEN MY AIRBAG WENT OFF IT HIT MY FACE AND FRACTURED MY MAXILLA, BROKE OFF ONE TOOTH AND MADE ANOTHER LOOSE ENOUGH IT HAD TO BE PULLED OUT ALSO. SPLIT UPPER AND LOWER LIP BOTH NEEDING STITCHES. DO TO THE DAMAGE SUSTAINED AND THE AIRBAGS BEING DEPLOYED M…
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HIT A DEER GOING 35 MPH AND DEPLOYED BOTH FRONT AIRBAGS. I WAS THE PASSENGER WHEN MY AIRBAG WENT OFF IT HIT MY FACE AND FRACTURED MY MAXILLA, BROKE OFF ONE TOOTH AND MADE ANOTHER LOOSE ENOUGH IT HAD TO BE PULLED OUT ALSO. SPLIT UPPER AND LOWER LIP BOTH NEEDING STITCHES. DO TO THE DAMAGE SUSTAINED AND THE AIRBAGS BEING DEPLOYED MY INSURANCE COMPANY FOUND THE CAR UNREPAIRABLE AND A TOTAL LOSS.
NHTSA ODI #10747318
40,200 miles · Jul 15, 2015
Unknown Or Other
TRAVELING DOWN I-5 AT 60MPH,75 DEGREES OUTSIDE, THE FRONT SUNROOF GLASS LITERALLY EXPLODED OUTWARD. WE THOUGHT WE HAD BEEN SHOT, A VERY SCARY AND DANGEROUS EXPERIENCE.
NHTSA ODI #10734238
179,000 miles · Mar 24, 2015
Electrical SystemUnknown Or Other
NISSAN REFUSES TO RECOGNIZE A KNOWN PROBLEM IN THE NISSAN ROGUE IN IT'S BIG BROTHER THE NISSAN MURANO. THE DOOR ACTUATOR SOLENOID GOES OUT AND LOCKS PEOPLE INTO OR OUT OF THEIR CAR, WHERE THE REMOTE, KEY, DOOR HANDLE OR CROWBAR CANNOT OPEN THE DOOR CAUSING A POTENTIALLY FATAL SAFETY ISSUE. IF A PASSENGER IS UNABLE TO LEAVE THE…
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NISSAN REFUSES TO RECOGNIZE A KNOWN PROBLEM IN THE NISSAN ROGUE IN IT'S BIG BROTHER THE NISSAN MURANO. THE DOOR ACTUATOR SOLENOID GOES OUT AND LOCKS PEOPLE INTO OR OUT OF THEIR CAR, WHERE THE REMOTE, KEY, DOOR HANDLE OR CROWBAR CANNOT OPEN THE DOOR CAUSING A POTENTIALLY FATAL SAFETY ISSUE. IF A PASSENGER IS UNABLE TO LEAVE THE VEHICLE IN AN EMERGENCY IT COULD RESULT IN FATALITIES. I BROUGHT IT TO THE DEALERSHIP WHO OFFERED TO BREAK MY DOOR PANEL TO ASSESS THE ISSUE, A $300+ EXPENSE TO ME, NOT TO MENTION THE LABOR BREAKING MY DOOR PANEL. ONCE THEY WERE ABLE TO GET INTO MY DOOR, THEY DETERMINED IT WAS THE ACTUATOR SOLENOID, WHICH IS A KNOW ROGUE SERVICE ORDER PROBLEM, AND TOLD ME THAT WOULD BE AN ADDITIONAL $575 TO REPLACE. I HAD STARTED A CASE WITH NISSAN USA CORPORATION REGARDING THIS, THEIR RESPONSE, "WE'LL SEE WHAT WE CAN DO TO HELP." THEY DID NOTHING. DISAPPOINTING. *TR
NHTSA ODI #10701454
25,250 miles · Jul 29, 2014
Engine And Engine CoolingFuel System, GasolineUnknown Or Other
I AM THE 'SECOND' OWNER. THE VEHICLE WAS GIFTED TO ME BY MY SON. IT PASSED THE AUTOCHECK VEHICLE HISTORY REPORT. I RECEIVED THE VEHICLE 5/11/13. FAILURE MILEAGE IS APPROXIMATE. WHEN STARTING ENGINE HUGE AMOUNT OF WHITE SMOKE EXITS THE 2 EXHAUST PIPES ENGULFING ENTIRE VEHICLE. THIS HAPPENED CONTINUALLY EVERY TIME I STARTED ENGINE…
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I AM THE 'SECOND' OWNER. THE VEHICLE WAS GIFTED TO ME BY MY SON. IT PASSED THE AUTOCHECK VEHICLE HISTORY REPORT. I RECEIVED THE VEHICLE 5/11/13. FAILURE MILEAGE IS APPROXIMATE. WHEN STARTING ENGINE HUGE AMOUNT OF WHITE SMOKE EXITS THE 2 EXHAUST PIPES ENGULFING ENTIRE VEHICLE. THIS HAPPENED CONTINUALLY EVERY TIME I STARTED ENGINE. CONTACTED NISSAN CONSUMER AFFAIRS DIRECTLY & WAS REFERRED TO DEALERSHIP. MY SON SPOKE DIRECTLY WITH DEALERSHIP SERVICE DEPARTMENT. THE REQUIRED 30,000 MAINTENANCE WAS PERFORMED. AFTER 1 WEEK DEALERSHIP RECOMMEND NEW ENGINE. I WAS 6 MONTHS PAST THE WARRANTY DATE, BUT NISSAN REFUSED TO HONOR IT AS I WAS A SECOND OWNER. PER MY SON'S INSTRUCTIONS DEALERSHIP REMOVED SPARK PLUGS TO SOAK TOPS OF PISTONS. LET SOAK OVER NIGHT. PERFORMED A LEAK DOWN TEST TO FIND ALL THE CYLINDERS WITH 60% OR MORE LEAKAGE FROM RINGS AND VALVES, REMOVED OIL & PERFORMED 2 ENGINE FLUSHES, CLEANED ALL OIL OUT OF INTAKE MANIFORD, REINSTALLED PLUGS, CHANGED OIL AGAIN, PERFORMED MULTIPLE ROAD TESTS. PRECEDING SERVICE INCLUDED REPLACING ENGINE AIR FILTER. PERFORMING IDLE LEARNING PROCEDURE. FUEL SYSTEM SERVICED, CLEANED FUEL INJECTORS & THROTTLE BODY. REMOVED ALL BUILD UP FROM THROTTLE CHAMBER & PLATE. PERFORMED FUEL SYSTEM SERVICE AND 6 CYL TUNE UP/6 22401-EW61C PLUG-SPARKS. SERVICED COMPLETE COOLANT SYSTEM. SERVICED AUTOMATIC TRANSMISSION, EXCHANGING FLUIDS IN CASE UP TO 6 QUARTS. PERFORMED FRONT & REAR DIFFERENTIAL FLUID EXCHANGE. DEALERSHIP KEPT VEHICLE 3-4 WEEKS, HOWEVER PROBLEM STILL EXISTS ALTHOUGH INTERMITTENTLY.
NHTSA ODI #10617534
70,000 miles · Jun 15, 2014
EnginePower TrainUnknown Or Other
NEW VEHICLE WAS BOUGHT SEPTEMBER 2009. ON 04/26/2011, EAST CHARLOTTE NISSAN'S MECHANICS CHANGED TRANSFER CASE BECAUSE LEAKING. VEHICLE HAD 29,505 MILES. ON MARCH 24, 2014, ECN'S ASSISTANT SERVICE MANAGER SAID IT IS NECESSARY TO CHANGE TRANSFER CASE AND GASKET BECAUSE LEAKING. VEHICLE HAD APROX 70,000 MILES. AFTER OWNER REQUESTE…
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NEW VEHICLE WAS BOUGHT SEPTEMBER 2009. ON 04/26/2011, EAST CHARLOTTE NISSAN'S MECHANICS CHANGED TRANSFER CASE BECAUSE LEAKING. VEHICLE HAD 29,505 MILES. ON MARCH 24, 2014, ECN'S ASSISTANT SERVICE MANAGER SAID IT IS NECESSARY TO CHANGE TRANSFER CASE AND GASKET BECAUSE LEAKING. VEHICLE HAD APROX 70,000 MILES. AFTER OWNER REQUESTED HELP TO NC CONSUMER PROTECTION, ECN'S GENERAL MANAGER REPLIED NEITHER OF THOSE LEAKS WOULD BE CONSIDERED ABNORMAL SINCE REPAIR WAS NEARLY THREE YEARS AND VEHICLE WAS DRIVEN 50,000 MILES. ALSO, HE STATES THAT OWNER BECAUSE HIS FINANCIAL SITUATION WANTS TO GET VEHICLE FIXED AT NO COST AND THAT IS DISHONEST AND UNETHICAL. OWNER NEVER TRIED TO GET A FREE REPAIR. HE ONLY WOULD LIKE TO KNOW: WHY TRANSFER CASE AND GASKET SHOULD BE CHANGED EVERY THREE YEARS BECAUSE LEAKING? HOWEVER, THE FIRST TIME THEY WERE CHANGED HAPPENED AFTER ONE YEAR AND SEVEN MONTHS AND WITH LESS THAN 30,000 MILES. *JS
NHTSA ODI #10598376
98,000 miles · Apr 17, 2014
Unknown Or Other
THE DRIVER'S SIDE DOOR BEGAN MAKING A LOUD NOISE WHEN THE DOOR WAS UNLOCKED OR LOCKED. I WENT TO THE NISSAN DEALERSHIP AND WAS TOLD IT WAS BE $575 TO FIX. I CHOSE NOT TO FIX IT AT THAT TIME. NOW, A COUPLE OF MONTHS LATER, THE DOOR WILL NOT ALWAYS LOCK WHEN THE BUTTON ON THE DOORHANDLE IS PUSHED OR WHEN THE KEY FOB IS USED. T…
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THE DRIVER'S SIDE DOOR BEGAN MAKING A LOUD NOISE WHEN THE DOOR WAS UNLOCKED OR LOCKED. I WENT TO THE NISSAN DEALERSHIP AND WAS TOLD IT WAS BE $575 TO FIX. I CHOSE NOT TO FIX IT AT THAT TIME. NOW, A COUPLE OF MONTHS LATER, THE DOOR WILL NOT ALWAYS LOCK WHEN THE BUTTON ON THE DOORHANDLE IS PUSHED OR WHEN THE KEY FOB IS USED. THE DOOR WILL CONTINUE TO MAKE THE LOUD NOISE, BUT SOMETIMES YOU HAVE TO TRY TO LOCK THE DOOR 10-15 TIMES BEFORE THE DOOR WILL LOCK. THIS IS A CONCERN AS I NEED MY DOORS TO LOCK TO PROTECT ITEMS IN THE VEHICLE. ALSO, I AM AFRAID THE DOOR WILL NOT UNLOCK OR LOCK IN THE EVENT OF AN EMERGENCY.
NHTSA ODI #10583245
21,500 miles · Jul 21, 2011
Unknown Or Other
DRIVING ON I-79 - LIGHT OUT - MANY OTHERS ON ROAD - NO DEBRIS - TIRE BLEW OUT - SENSOR ON AND IMMEDIATE BLOWOUT - NO PRIOR PROBLEMS AND HAD NOT RUN OVER ANYTHING PRIOR. NISSAN TERRIBLY UNRESPONSIVE. HAD TO PROACTIVELY CALL THEM 10-20 TIMES. 1ST PERSON COULDN'T CONVERSE IN ENGLISH - GAVE ME FALSE INFORMATION. SUPERVISOR WAS CONST…
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DRIVING ON I-79 - LIGHT OUT - MANY OTHERS ON ROAD - NO DEBRIS - TIRE BLEW OUT - SENSOR ON AND IMMEDIATE BLOWOUT - NO PRIOR PROBLEMS AND HAD NOT RUN OVER ANYTHING PRIOR. NISSAN TERRIBLY UNRESPONSIVE. HAD TO PROACTIVELY CALL THEM 10-20 TIMES. 1ST PERSON COULDN'T CONVERSE IN ENGLISH - GAVE ME FALSE INFORMATION. SUPERVISOR WAS CONSTANTLY UNAVAILABLE AND NEVER RETURNED CALLS. ULTIMATELY THEY SAID THEY DIDN'T HAVE SIMILAR REPORTS. I DON'T BELIEVE THEM. TIRE COMPANY SAID SAW THIS PROBLEM MANY TIMES - SAYS THE TIRE SENSOR CORRODED AND FELL INTO THE TIRE WHICH SPRANG THE LEAK. FOUND NO OTHER DAMAGE TO TIRE. COULD HAVE DIED ON THAT HIGHWAY. MOST PEOPLE WOULDN'T TAKE THE TIME TO WRITE THIS SO I'M DOING IT FOR THEM. SHAME ON THE COMPANY FOR DOING NOTHING TO RESEARCH IT FURTHER. WOULDN'T EVEN PAY FOR THE TIRE.
NHTSA ODI #10414595
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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