NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
253 reportsClear category filter55,000 miles · Jun 19, 2018
Service Brakes
THE BREAK PEDAL LOSES PRESSURE RANDOMLY. TYPICALLY, I ONLY NEED TO PUSH DOWN SLIGHTLY TO GET THE VEHICLE TO COMPLETELY STOP, BUT SOMETIMES, AFTER PUSHING DOWN THE PEDAL LIKE I NORMALLY WOULD, THE CAR DOESN'T SLOW DOWN AT ALL, AND I HAVE TO PRESS THE PEDAL TO THE FLOOR AND WAIT FOR IT TO STOP. IT'S VERY SCARY, AS I DON'T KNOW IF …
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THE BREAK PEDAL LOSES PRESSURE RANDOMLY. TYPICALLY, I ONLY NEED TO PUSH DOWN SLIGHTLY TO GET THE VEHICLE TO COMPLETELY STOP, BUT SOMETIMES, AFTER PUSHING DOWN THE PEDAL LIKE I NORMALLY WOULD, THE CAR DOESN'T SLOW DOWN AT ALL, AND I HAVE TO PRESS THE PEDAL TO THE FLOOR AND WAIT FOR IT TO STOP. IT'S VERY SCARY, AS I DON'T KNOW IF MY CAR WILL STOP WHEN I NEED IT TO. IN THE PAST, THIS HAS LASTED FOR THREE OR FOUR DAYS, THEN RANDOMLY, THE BREAK IS BACK TO NORMAL, AND MY CAR STOPS ON A DIME. I'M NOT SURE WHAT CAUSES THIS, BUT I FEEL LIKE I'M TAKING A GAMBLE EVERY TIME I START MY CAR TO LEAVE IN THE MORNING OR ANYTIME I NEED TO GO SOMEWHERE.
NHTSA ODI #11102699
Mileage unknown · Jun 19, 2018
Service Brakes
HAVING ISSUES WITH THE BRAKING SYSTEM BEING SOFT. TOOK IT TO A DEALER AND THEY ARE TELLING US THAT IT IS A $1,900 PART (ACTUATOR) WHICH DOES NOT INCLUDE LABOR. I HAVE SEEN OTHER REPORTS ONLINE OF THE SAME PROBLEM WITH OTHER 2009 MURANO'S. NISSAN NEEDS TO STEP UP AND RECALL THIS PART BEFORE SOMEONE GETS KILLED. IT IS A COMMON PRO…
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HAVING ISSUES WITH THE BRAKING SYSTEM BEING SOFT. TOOK IT TO A DEALER AND THEY ARE TELLING US THAT IT IS A $1,900 PART (ACTUATOR) WHICH DOES NOT INCLUDE LABOR. I HAVE SEEN OTHER REPORTS ONLINE OF THE SAME PROBLEM WITH OTHER 2009 MURANO'S. NISSAN NEEDS TO STEP UP AND RECALL THIS PART BEFORE SOMEONE GETS KILLED. IT IS A COMMON PROBLEM THAT IMPACTS THE SAFETY OF THE DRIVER AND THE OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE RESOLVED ASAP.
NHTSA ODI #11102650
140,000 miles · Jun 18, 2018
Service Brakes
IN DECEMBER 2017, WHILE DRIVING DOWN THE ROAD AND MAKING A LEFT TURN, THE BRAKES WENT SOFT AND ALL OF THE WAY TO THE FLOOR. THE MASTER CYLINDER WAS REPLACED SHORTLY THEREAFTER. ALL OF THE BRAKE LINES WERE BLED. FOUR MONTHS LATER, THE BRAKES WENT SOFT AGAIN AND ALL OF THE WAY TO THE FLOOR. AFTER PUMPING THEM ABOUT 10 TIMES, T…
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IN DECEMBER 2017, WHILE DRIVING DOWN THE ROAD AND MAKING A LEFT TURN, THE BRAKES WENT SOFT AND ALL OF THE WAY TO THE FLOOR. THE MASTER CYLINDER WAS REPLACED SHORTLY THEREAFTER. ALL OF THE BRAKE LINES WERE BLED. FOUR MONTHS LATER, THE BRAKES WENT SOFT AGAIN AND ALL OF THE WAY TO THE FLOOR. AFTER PUMPING THEM ABOUT 10 TIMES, THEY RETURN TO NORMAL. THE MASTER CYLINDER WAS REPLACED A SECOND TIME. SO FAR, THE BRAKES HAVE BEEN WORKING BUT AFRAID THIS WILL HAPPEN AGAIN WITHOUT WARNING. I DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.
NHTSA ODI #11102385
107,000 miles · Jun 8, 2018
Service Brakes
WHILE DRIVING HOME FROM WORK ON A CITY STREET I WENT TO SLOW DOWN BY APPLYING THE BRAKES AND HIT A BUMP IN THE ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD TO PUMP THE BRAKES IN ORDER TO STOP. THE BRAKE PEDAL STILL GOES ALL THE WAY TO THE FLOOR EVERY TIME I GO TO STOP AND I HAVE TO PUMP THE BRAKES. THIS HAS HAPPE…
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WHILE DRIVING HOME FROM WORK ON A CITY STREET I WENT TO SLOW DOWN BY APPLYING THE BRAKES AND HIT A BUMP IN THE ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD TO PUMP THE BRAKES IN ORDER TO STOP. THE BRAKE PEDAL STILL GOES ALL THE WAY TO THE FLOOR EVERY TIME I GO TO STOP AND I HAVE TO PUMP THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES BUT DURING THE WINTER SO I THOUGHT I JUST HIT SOME ICE AND THE ABS WAS KICKING IN. THERE IS NO ICE ON THE GROUND AND IT'S HAPPENING.
NHTSA ODI #11100628
10 miles · May 24, 2018
Service Brakes
2009 NISSAN MURANO, THE BRAKES GOES SOFT AND ALL THE WAY TO THE FLOOR BUT DOES NOT STOP AT ALL! WE HAD MULTIPLE CLOSE CALLS. THE BRAKE PADS WERE REPLACED TWICE, BLED FEW TIMES; GOT THE MASTER CYLINDER CHECKED; MULTIPLE TIMES BY DIFFERENT MECHANICS. THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG FIRST TIME. LAST TIME THEY D…
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2009 NISSAN MURANO, THE BRAKES GOES SOFT AND ALL THE WAY TO THE FLOOR BUT DOES NOT STOP AT ALL! WE HAD MULTIPLE CLOSE CALLS. THE BRAKE PADS WERE REPLACED TWICE, BLED FEW TIMES; GOT THE MASTER CYLINDER CHECKED; MULTIPLE TIMES BY DIFFERENT MECHANICS. THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG FIRST TIME. LAST TIME THEY DID A BRAKE FLUID FLUSH AND BLED. THAT DIDN'T FIX THE PROBLEM. MY OLD MECHANIC POINTED ME TO ONLINE MULTIPLE COMPLAINTS REGARDING THE SAME EXACT ISSUE. CONTACTED NISSAN TODAY AND THEY DENIED KNOWING ANYTHING ABOUT THIS ISSUE. THERE WILL BE MAJOR FATALITY THAT WILL HAPPEN SOON WITH OVER 120K OF THESE 2009 MODELS BEING ACTIVELY DRIVEN IN THE US.
NHTSA ODI #11097802
120,000 miles · May 22, 2018
Service Brakes
BRAKE PEDAL WOULD, WITHOUT WARNING, LOOSE PRESSURE AND GO ALL THE WAY TO THE FLOOR. COMING TO A NORMAL STOP OR FIRST ENGAGING DRIVE, PEDAL WOULD GO RIGHT TO THE FLOOR AND NO ABILITY TO STOP. THIS WAS INTERMITTENT AND INCONSISTENT. VERY DANGEROUS WITH NO BRAKES. DEALER REPLACED THE ABS ACTUATOR. DEFECTIVE ACTUATOR SEEMS COMMON AN…
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BRAKE PEDAL WOULD, WITHOUT WARNING, LOOSE PRESSURE AND GO ALL THE WAY TO THE FLOOR. COMING TO A NORMAL STOP OR FIRST ENGAGING DRIVE, PEDAL WOULD GO RIGHT TO THE FLOOR AND NO ABILITY TO STOP. THIS WAS INTERMITTENT AND INCONSISTENT. VERY DANGEROUS WITH NO BRAKES. DEALER REPLACED THE ABS ACTUATOR. DEFECTIVE ACTUATOR SEEMS COMMON AND A REAL SAFETY ISSUE.
NHTSA ODI #11097222
82,000 miles · May 21, 2018
Air BagsService BrakesCrash
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER …
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER NISSAN, 2400 WEST 104TH AVE, DENVER, CO 80234) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE RESERVOIR CAP AND A DIFFERENT TYPE OF BRAKE FLUID WERE NEEDED. THE VEHICLE WAS AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS A SAFETY ISSUE THAT WOULD BE SENT TO A THIRD PARTY. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA ODI #11097112
70,000 miles · May 1, 2018
Service Brakes
BRAKES TRAVEL TO FAR MAKING BRAKING QUESTIONABLE. SEVERAL TIMES WRECKS HAVE ALMOST OCCURRED. VEHICLE IS SIGNIFICANTLY HARDER TO BRAKE SAFELY WHEN TRYING TO STOP FROM HIGHER RATES OF SPEED. BRAKE PEDAL TRAVELS LITERALLY TO THE FLOOR BOARD.
NHTSA ODI #11091271
70,000 miles · Apr 26, 2018
Service Brakes
WHILE DRIVING THE BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO ALL THE WAY DOWN TO THE FIREWALL WHEN TRYING TO SLOW DOWN OR STOP WHICH RESULTS IN THE VEHICLE FAILING TO STOP. IT APPEARS TO ONLY BE HAPPENING AT SPEEDS OF 45 MPH OR LESS. THIS HAS BEEN HAPPENING FOR ABOUT 30-45 DAYS NOW ARE IS BECOMING MORE FREQUENT NOW OCCURRING…
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WHILE DRIVING THE BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO ALL THE WAY DOWN TO THE FIREWALL WHEN TRYING TO SLOW DOWN OR STOP WHICH RESULTS IN THE VEHICLE FAILING TO STOP. IT APPEARS TO ONLY BE HAPPENING AT SPEEDS OF 45 MPH OR LESS. THIS HAS BEEN HAPPENING FOR ABOUT 30-45 DAYS NOW ARE IS BECOMING MORE FREQUENT NOW OCCURRING AT LEAST ONCE EVERY 3-4 DAYS. WHEN THIS 1ST STARTED I WAS ADVISED THAT IT MAY BE DUE TO LOW BRAKE PADS AND UNDER SPEC ROTORS SO WE REPLACED THE ROTORS AND PADS ON ALL 4 WHEELS AND BLEED THE BRAKES TO ENSURE THERE WAS NO AIR TRAPPED IN THE LINES HOWEVER THIS DID NOT FIX THE ISSUE. THERE IS NO LOSS OF BRAKE FLUID AND ALL OF THE BRAKE LINES ARE IN GREAT SHAPE. WE ARE THE 2ND OWNERS OF THE VEHICLE AND PURCHASED IT WITH ABOUT 30K MILES ON IT IN 2012 AND IT NOW HAS 70K MILES ON IT. THIS IS MY WIFE'S CAR AND DRIVES MY 2 YOUNG CHILDREN AROUND IN IT AND WE NO LONGER FEEL SAFE USING IT AS YESTERDAY SHE COULD NOT STOP THE CAR TRYING TO TURN INTO THE YMCA PARKING LOT AND SHE COULDN'T STOP! LUCKILY THERE WAS NO-ONE IN FRONT OF HER AS SHE WOULD HAVE SLAMMED INTO THEM. I DON'T FEEL COMFORTABLE SELLING OR TRADING THE CAR SINCE THIS IS APPARENTLY AN ISSUE THAT MULTIPLE OTHER PEOPLE ARE HAVING ISSUES WITH THAT DEALERS CAN'T FIGURE OUT AND I DON'T FEEL COMFORTABLE PASSING THIS DANGEROUS SITUATION ON TO SOMEONE ELSE.
NHTSA ODI #11090212
125,000 miles · Apr 24, 2018
Service BrakesVehicle Speed Control
THE ISSUE IS WHEN THE ANTI-LOCK BRAKES ARE ENGAGED. AFTER THEY ARE ENGAGED THE BREAK PRESSURE IMMEDIATELY GOES SOFT AND THE BRAKE PEDAL GOES TO THE FLOOR WITH NO BREAKS. I HAVE REPORTED THIS FOR THE PAST 2 YEARS AND THE NISSAN DEALERSHIP TELLS ME THAT THEY CANNOT REPRODUCE THE EFFECT AND THAT THEY ARE FINE. IT ONLY SEEMS TO HAPP…
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THE ISSUE IS WHEN THE ANTI-LOCK BRAKES ARE ENGAGED. AFTER THEY ARE ENGAGED THE BREAK PRESSURE IMMEDIATELY GOES SOFT AND THE BRAKE PEDAL GOES TO THE FLOOR WITH NO BREAKS. I HAVE REPORTED THIS FOR THE PAST 2 YEARS AND THE NISSAN DEALERSHIP TELLS ME THAT THEY CANNOT REPRODUCE THE EFFECT AND THAT THEY ARE FINE. IT ONLY SEEMS TO HAPPEN IN THE WINTER MONTHS WHEN ITS COLD. I HAVE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN AND RESTART AGAIN. IT SEEMS TO RESET THE ANTI-LOCK BRAKE SYSTEM. IVE NOTICED THERE IS AN INVESTIGATION GOING ON AND WANTED TO REPORT WHAT I HAVE FOUND AS WELL. THE LATEST HAPPENED WHEN I WAS SLOWING DOWN AT A STOP SIGN AND HIT AN ICY PATCH WHICH THEN THE ANTILOCK BRAKE RUMBLED ENGAGING IT. AFTER I FINALLY STOPPED HALF WAY INTO THE INTERSECTION THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE PRESSURE WHAT SO EVER....I GUIDED THE CAR TO THE SIDE AND SAT FOR ABOUT 15 MINUTES AND SHUT DOWN AND RESTARTED THE CAR BEFORE BRAKES CAME BACK.
NHTSA ODI #11089952
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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