NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
253 reportsClear category filter84,741 miles · Jun 14, 2017
Service Brakes
ATTEMPTING TO SLOW DOWN ON A CITY STREET FOR A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR WITHOUT RESPONSE. AS I WAS NOT GOING TOO FAST TO BEGIN WITH, I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE THE TURN SAFELY. I CREPT TO THE NEAREST TIRE CENTER AND THE ABS SYSTEM WAS DIAGNOSED AS THE PROBLEM. THE CAR WAS TAKEN TO THE DEA…
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ATTEMPTING TO SLOW DOWN ON A CITY STREET FOR A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR WITHOUT RESPONSE. AS I WAS NOT GOING TOO FAST TO BEGIN WITH, I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE THE TURN SAFELY. I CREPT TO THE NEAREST TIRE CENTER AND THE ABS SYSTEM WAS DIAGNOSED AS THE PROBLEM. THE CAR WAS TAKEN TO THE DEALER FOR REPLACEMENT OF THE ABS ACTUATOR.
NHTSA ODI #10995126
93,000 miles · Jun 9, 2017
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE QUICKLY DEPRESSING THE BRAKE PEDAL TO MAKE AN EMERGENCY STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER HAD TO PUMP THE BRAKE PEDAL A SECOND TIME BEFORE THE BRAKES OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE DID NO…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE QUICKLY DEPRESSING THE BRAKE PEDAL TO MAKE AN EMERGENCY STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER HAD TO PUMP THE BRAKE PEDAL A SECOND TIME BEFORE THE BRAKES OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE DID NOT OCCUR WHEN BRAKING UNDER NORMAL DRIVING SITUATIONS. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO-NATION NISSAN IN PEMBROOK PINES, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE ABS ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 93,000.....UPDATED 06/21/17 *BF *TR
NHTSA ODI #10994185
73,500 miles · Jun 7, 2017
Service Brakes
WHEN TRYING TO BRAKE IN THE RAIN THE PEDAL BECAME SOFT AND DEPRESSED TO THE FLOOR, CAUSING ME TO RUN A RED LIGHT. THIS IS THE 2ND TIME THIS HAS HAPPENED, BOTH TIMES DURING A RAIN. THE PEDAL CAME BACK AFTER A FEW DAYS THE 1ST TIME BUT THIS TIME IT IS STILL DEPRESSING ALMOST TO THE FLOOR AND IT HAS BEEN 3 DAYS.
NHTSA ODI #10993779
72,600 miles · Jun 5, 2017
Service Brakes
2009 MURANO LE WITH AWD. LOST BRAKE PEDAL PRESSURE AFTER ABS ACTIVATION AUGUST 2016 WITH 72,600 MILES ON IT. PURCHASED USED FROM NEW CAR DEALER WITH 22K MILES ON IT 02/02/2011. I TURNED INTO A PARKING LOT AND DROVE OVER A SPEED BUMP AT ABOUT 10 MPH ANOTHER CAR PULLED IN FRONT OF ME AND I HIT THE BRAKES AND ABS WAS ACTIVATED. T…
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2009 MURANO LE WITH AWD. LOST BRAKE PEDAL PRESSURE AFTER ABS ACTIVATION AUGUST 2016 WITH 72,600 MILES ON IT. PURCHASED USED FROM NEW CAR DEALER WITH 22K MILES ON IT 02/02/2011. I TURNED INTO A PARKING LOT AND DROVE OVER A SPEED BUMP AT ABOUT 10 MPH ANOTHER CAR PULLED IN FRONT OF ME AND I HIT THE BRAKES AND ABS WAS ACTIVATED. THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. I PUMPED THE BRAKES AND THE PRESSURE RETURNED TO NORMAL. THE BRAKES RESPONDED NORMALLY FOR A COUPLE WEEKS UNTIL I BRAKED HARD TO AVOID ANOTHER CAR AND THE ABS BRAKING AGAIN ACTIVATED AND THE PEDAL WENT TO THE FLOOR. AFTER THAT THE BRAKE PRESSURE DID NOT RETURN ALTHOUGH I COULD STOP BY PUMPING THEM REPEATEDLY. I TOOK THE VEHICLE TO MOSSY NISSAN POWAY AND THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE ABS ACTUATOR AND ECU WHICH WAS NOT COVERED UNDER WARRANTY ALTHOUGH IT HAS BEEN A COMMON PROBLEM WITH AWD MURANOS. PART WAS $1822 AND LABOR $560.
NHTSA ODI #10993323
95,000 miles · Jun 5, 2017
Service Brakes
BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER HITTING A BUMP IN PAVEMENT. TURNED VEHICLE OFF AND WAS ABLE TO RESTORE BRAKING. THIS HAPPENED MULTIPLE TIMES WITH FIRST INCIDENT IN APRIL 2015. VEHICLE WAS TAKEN TO NISSAN DEALERSHIP ON VARIOUS OCCASIONS. WAS KEPT OVERNIGHT BUT MECHANICS COULD NOT DUPLICATE PROBLEM. WAS TOLD THEY…
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BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER HITTING A BUMP IN PAVEMENT. TURNED VEHICLE OFF AND WAS ABLE TO RESTORE BRAKING. THIS HAPPENED MULTIPLE TIMES WITH FIRST INCIDENT IN APRIL 2015. VEHICLE WAS TAKEN TO NISSAN DEALERSHIP ON VARIOUS OCCASIONS. WAS KEPT OVERNIGHT BUT MECHANICS COULD NOT DUPLICATE PROBLEM. WAS TOLD THEY HAD NO OTHER SIMILAR COMPLAINTS. IN SEPTEMBER WE TOOK TO MECHANIC WHO SUGGESTED NEW MASTER CYLINDER. WORKED TEMPORARILY. JANUARY HAD ANOTHER INCIDENT AFTER HAVING TO HIT BRAKES HARD, HAD NO BRAKES. BEYOND FRIGHTENING. WENT BACK TO MECHANIC AND HE WANTED TO REPLACE ABS BUT ONLY NISSAN COULD MAKE REPAIR. BACK TO DEALER AND SPENT $2800 REPLACING ABS. BELIEVE IT SHOULD NOT HAVE BEEN THIS DIFFICULT FOR THEM TO DIAGNOSE PROBLEM. SPENT A YEAR FEELING UNSAFE, NEVER KNOWING WHEN BRAKES MIGHT FAIL.
NHTSA ODI #10993290
103,000 miles · Jun 5, 2017
Air BagsService BrakesCrashInjury
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE LEFT ARM AND HAND, WHICH REQUIRED MEDICA…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE LEFT ARM AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT DROVE HOME WITH THE HAZARD LIGHTS ON BECAUSE THE VEHICLE WAS ONLY ABLE TO DECELERATE INSTEAD OF COMING TO A FULL STOP. ONCE THE CONTACT ARRIVED HOME, THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT NHTSA WAS CONDUCTING AN INVESTIGATION FOR THE YEAR, MAKE, AND MODEL VEHICLE REGARDING THE BRAKES FAILING; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. *JS
NHTSA ODI #10993229
103,000 miles · Jun 4, 2017
Service BrakesCrashInjury
ON 2 JUNE 2017, I WAS DRIVING EAST ON JIMMY LEE PARKWAY IN HIRAM, GEORGIA. AS I WAS APPROACHING INTERSECTION OF JIMMY LEE PARKWAY AND METROMONT DRIVE, I WAS THREE TO FOUR CAR-LENGTHS FROM THE SUV IN FRONT OF ME THAT WAS STOPPED AT RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. TRAFFIC WAS VERY LIGHT AND MOVING SLOW DUE TO T…
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ON 2 JUNE 2017, I WAS DRIVING EAST ON JIMMY LEE PARKWAY IN HIRAM, GEORGIA. AS I WAS APPROACHING INTERSECTION OF JIMMY LEE PARKWAY AND METROMONT DRIVE, I WAS THREE TO FOUR CAR-LENGTHS FROM THE SUV IN FRONT OF ME THAT WAS STOPPED AT RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. TRAFFIC WAS VERY LIGHT AND MOVING SLOW DUE TO THE RED LIGHT. HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL SEEMED TO HAD SLIPPED AND WENT ALL THE WAY DOWN TO FLOOR BOARD. REGARDLESS, MY CAR CONTINUED TO MOVE ' NEVER STOPPED. WHEN I REALIZED THAT MY CAR WAS NOT GOING TO STOP, I PANICKED AND BRACED MY LEFT HAND ON THE STEERING WHEEL. ON IMPACT INTO THE REAR OF THE SUV THAT WAS SITTING AT THE RED LIGHT, MY LEFT HAND TOOK THE ENTIRE IMPACT OF THE ACCIDENT. CONSEQUENTLY, MY HAND IS CURRENTLY SWOLLEN TO DOUBLE ITS NORMAL SIZE. THE ACCIDENT RESULTED IN REAR-END DAMAGE TO THE SUV STOPPED AT THE RED LIGHT AND EXTENSIVE FRONT-END DAMAGE TO MY 2009 NISSAN MURANO. POLICE OFFICER WAS NOT AWARE OF MY BRAKES. IT WAS NEVER DISCUSSED AT THE ACCIDENT SCENE. AS A MATTER OF FACT, HE CITED ME FOR ''.FOLLOWING TOO CLOSE'' ' WHICH IS INACCURATE AND WAS NEVER THE CASE. HOWEVER, HE INSTRUCTED ME TO DRIVE HOME SLOW WITH MY BLINKERS ON DUE TO THE DAMAGE TO MY FRONT HOOD AREA. AS I WAS DRIVING, I CAREFULLY AND DELIBERATELY STAYED AT LEAST 10-20 CAR-LENGTHS BEHIND THE VEHICLES IN FRONT OF ME DUE TO BRAKE SITUATION. BECAUSE, WHEN I PUT ON THE BRAKES, THE BRAKES CONTINUED TO SLIP TO THE FLOOR-BOARD; BUT THE SUV WOULD ONLY SLOW DOWN AND NOT FULLY STOP. I PURPOSELY DROVE SLOW ENOUGH WITH MY BLINKERS FLASHING SO AS TO BE FORTUNATE ENOUGH TO HAVE ALL GREEN LIGHTS ALL THE WAY HOME. WHEN I FINALLY ARRIVED AT HOME, THE STEEP INCLINE TO MY DRIVEWAY STOPPED MY SUV ENOUGH TO STALL AT MY GARAGE DOOR. AN US GOV INVESTIGATION WAS LAUNCHED MAY 2015. ...UPDATED 06/13/17 *BF *TR
NHTSA ODI #10993115
50,000 miles · May 27, 2017
Service BrakesWheels
MY FRONT BRAKES ARE SQUEAKY. EVEN AFTER HAVING MY BRAKES REGULARLY SERVICED WITH PADS AND ROTORS THE BRAKES STILL SQUEAK. THEIR HAVE ALSO BEEN TIMES WHEN I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN AS EXPECTED. I HAD TO PUMP THE BRAKES TO RE-ENGAGE THEM. ONCE THIS CAUSED ME TO ROLL INTO AN INTERSECTION WHICH LUCKIL…
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MY FRONT BRAKES ARE SQUEAKY. EVEN AFTER HAVING MY BRAKES REGULARLY SERVICED WITH PADS AND ROTORS THE BRAKES STILL SQUEAK. THEIR HAVE ALSO BEEN TIMES WHEN I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN AS EXPECTED. I HAD TO PUMP THE BRAKES TO RE-ENGAGE THEM. ONCE THIS CAUSED ME TO ROLL INTO AN INTERSECTION WHICH LUCKILY NO OTHER CARS WERE NEAR ME. NOW MY FRONT LEFT WHEEL HAS STARTED MAKING LOUD SWOOSHING AND SCREECHING NOISES. THE FASTER I DRIVE THE LOUDER THE NOISE GETS. THE SQUEAK IN THE LEFT FRONT TIRE IS ALSO PRESENT WHEN DRIVING IN NEUTRAL. I HAVE AN APPOINTMENT TO GET THE CAR SERVICED ON WEDNESDAY. EVEN AFTER SERVICING IT MAKES ME NERVOUS THAT MY CAR IS NOT SAFE.
NHTSA ODI #10991914
110,804 miles · May 20, 2017
Service Brakes
WHEN I'M ON A CITY STREET OR HIGHWAY DRIVING AND HIT A BUMP WHILE I BREAK I LOSE MY BREAK PRESSURE. THE PEDAL GOES COMPLETELY TO THE FLOOR AND I CAN'T STOP. THIS IS ABOUT THE THIRD TIME IT HAS HAPPENED. I HAVE TO PUMP MY BREAK FOR THEM TO WORK A LITTLE. BUT THEY STILL START TO GO DOWN AND THE PEDAL IS TO THE FLOOR WHEN IT FINAL…
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WHEN I'M ON A CITY STREET OR HIGHWAY DRIVING AND HIT A BUMP WHILE I BREAK I LOSE MY BREAK PRESSURE. THE PEDAL GOES COMPLETELY TO THE FLOOR AND I CAN'T STOP. THIS IS ABOUT THE THIRD TIME IT HAS HAPPENED. I HAVE TO PUMP MY BREAK FOR THEM TO WORK A LITTLE. BUT THEY STILL START TO GO DOWN AND THE PEDAL IS TO THE FLOOR WHEN IT FINAL STOPS COMPLETELY. THE MOST RECENT TIME MY BREAKS WENT OUT WAS FRIDAY MAY 19, 2017. I WAS DRIVING ON A CITY STREET THE CAR IN FRONT OF ME WAS STOPPING SO I STARTED TO PRESS DOWN ON THE BREAK. WHEN I WAS DOING THAT I HIT A BUMP AND LOST MY BREAKS. THERE WAS NO PRESSURE. THE PEDAL WENT DOWN TO THE FLOOR. SINCE ITS HAPPENED BEFORE I PUMPED MY BREAKS ALMOST HITTING A TRUCK IN FRONT OF ME AND A PARKED CAR TO THE SIDE OF ME BECAUSE I WAS TRYING TO AVOID HITTING ANYONE. I HAVE TAKEN IT TO BE FIX AND FIRST TIME WAS TOLD MY BREAKS WEREN'T BLED ENOUGH BUT IT STILL HAPPENS. I WON'T DRIVE ON THE HIGHWAY ANYMORE BECAUSE I'M AFRAID MY BREAKS WON'T WORK AND CAUSE A REALLY BAD ACCIDENT. POSSIBLY HURT OR KILL MYSELF OR SOMEONE ELSE. PLEASE LOOK INTO THIS ISSUE. I WOULD LIKE TO DRIVE WITHOUT HAVING HEART ATTACKS BECAUSE OF MY BREAKS LOSING PRESSURE AND NOT BE AFRAID OF DRIVING.
NHTSA ODI #10990724
160,000 miles · May 19, 2017
Service Brakes
BRAKES LOSE PRESSURE AFTER HITTING BUMPS OR SLICK SPOTS IN THE ROAD REGARDLESS OF SURFACE STREET OR HIGHWAY CONDITIONS. ATTEMPTING TO BREAK CAUSES THE BRAKES TO BE COMPLETELY DEPRESSED TO THE FLOOR OF THE VEHICLE AND BRAKING DISTANCE IS DANGEROUSLY INCREASED. REMOVING THE ABS FUSE AND REPLACING IT WILL TEMPORARILY REMEDY THE PRO…
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BRAKES LOSE PRESSURE AFTER HITTING BUMPS OR SLICK SPOTS IN THE ROAD REGARDLESS OF SURFACE STREET OR HIGHWAY CONDITIONS. ATTEMPTING TO BREAK CAUSES THE BRAKES TO BE COMPLETELY DEPRESSED TO THE FLOOR OF THE VEHICLE AND BRAKING DISTANCE IS DANGEROUSLY INCREASED. REMOVING THE ABS FUSE AND REPLACING IT WILL TEMPORARILY REMEDY THE PROBLEM.
NHTSA ODI #10990578
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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